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Grand Hotel Tien-Shan

Traveller (113)
Room & Suite (44)
Dining (11)


Travellers' Choice 2019 Winner
Certificate of Excellence
"Grand Hotel Tien-Shan" is located in picturesque area of the central part of Almaty, totals 78 numbers and offers individual service, a wide spectrum of possibilities for business and leisure, as, for instance, business center, high-speed Internet, banquet room, business meetings and conference halls, which area is 460 sq.M. Our redesigned lobby, restaurant and banquet room - are exactly that is necessary to have dinner, supper or carry out unforgettable event. Have a rest in our unique > after your working day, with exclusive selection of drinks and cigars. The distinctive feature is our magnificent SPA-center "Bali".
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Property amenities
Room service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Airport transportation
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Smoking rooms available
Good to know
27Room tips
Traveller rating
  • 120
  • 85
  • 30
  • 5
  • 7
Time of year
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Popular mentions
I was in a business trip, the local company recommend me the hotel, the rooms were small but clean, people in reception and restaurant speak english, the hotel is clean in all areas. The only thing that I did not liked in 2 visits for 5 weeks was the access to the gym, because
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We really liked the atmosphere in the hotel. Elegant rustic style, very clean everywhere, friendly staff and good location close to parks and restaurants. From our point of view it looked like a very well managed hotel. Didn't see any managers but everything in the hotel seems
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Everything was brilliant! Very costly staff, good location and breakfast. Clean and large room. There is a SPA centr, which is very convenient after a busy business day. For sure I will stay here again in the future!!! Thanks for warm hospitality.
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I had been in Grand Tien Shan Hotel 2 times and the good location and helpful staff plus big rooms made me to decided to choose it. Rooms: very clean and big space , well air conditioner Sleeping quality : very comfortable and clean Bed Food : breakfast is good but you can not
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The Grand Tien Shan is in the right place for walking to most of the places visitors want to see. If it’s all too much, or the weather is discouraging, the concierge will get you a taxi. The bedrooms are a reasonable size, if a little dark, and the bathrooms have baths with a
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Album Categories
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Photo provided by managementGrand Hotel Tien-Shan
Junior Suite - Bathroom
Do you have parking for a motorbike?
Dear James, If you will stay in our hotel, of course we will find a palce for your motorbike. With best regards, Grand Hotel Tien-Shan.
1 vote
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Thanks, George ! Marty,have a good trip ! Regards from Almaty to both of you !
0 votes
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What is the massage options and prices in the Spa. Is advanced reservations required?
Are children allowed in the pool? Or is there an age requirement?
As always, children have to be accompanied by an adult. The hotel does not take responsibility for any mishaps that may happen there.
0 votes
Is access to the spa included in the cost of the room?
Dear Gabriella, Thank you very much for your interest in Grand Hotel Tien-Shan. We are pleased to inform you that SPA-access is included in to the room rate. There are turkish hammam, aromasauna, sauna, gym and swimming pools in SPA-center "Bali". Should you need any further information, please do not hesitate to contact us. Best regards, Alima Balgabekova Director of Sales
2 votes
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"Rooms on west side are quieter"
"Rooms on the 3rd floor are better"
"Rooms at the front have a lovely view of the park."
"The second floor is non-smoking."
"Check out the Bali Spa - its the Best in Town"
US$74 - US$113 (Based on Average Rates for a Standard Room)
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