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KSL Hotel & Resort

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KSL Hotel & Resort
KSL Hotel & Resort
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2,038 Reviews from our TripAdvisor Community

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Showing 1,957: English reviews
Reviewed 4 days ago NEW

Good hotel to stayed.. As our experience stayed at ksl hotel for 3 days. We search at tripadvisor for ksl hotel, and based on guest comment ksl hotel like 5 stars hotel. So we decided to stay at ksl, and my first impression was good cause the building also nice, reception staff also very kind, the room also clean. I...

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Helpful?
Thank Shuhada A
Klang, Malaysia
Reviewed 5 days ago NEW

Very good. From the Services, Room, Food and Location. All part was absolutely awesome. My first step onto this Hotel, I have been greet nicely and being assist by their concierge to bring in all the luggage from Car to the hotel. Reception (SAFARIN) give me a very beautiful smile and proceed my check in process nicely. As the the...

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Thank derrickttan
Singapore, Singapore
Reviewed 5 days ago NEW

Perfect place for shopping, dining, watching movies, window shopping, massage.. u name it. It's located in the same exact building with KSL mall. approx 10-15 min away from Malaysia Immigration by car.

Review collected in partnership with this hotel
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Thank KiranaNaqiah
Singapore, Singapore
Reviewed 5 days ago NEW

We chose this hotel as it is just adjacent to a mall that has the Thai Odyssey spa. This is one spa brand that we've always patronized due to the consistency of their therapists' skill for traditional thai massages. But if you prefer other massages, there are other massage services in the mall, not to mention, hair, nail and other...

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2Thank Jane C
Kuala Lumpur, Malaysia
Reviewed 6 days ago NEW

Good service by the Manager, Mr Simon, Good bfast and most of all it is connected to the mall! Easy shopping. Also have cinema where can spend time either want to shop or relaxing at the cinema. Good price of goods sold especially hand phone casing, gadgets etc.

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Thank rynn1009
Reviewed 6 days ago NEW

My trip last week to KSL Hotel was good. Service was nice and their staff was very helpful. Their concierge help us to bring in our luggage from car to the hotel. Check in proccess was fast plus the Room offered was clean and comfortable. Got a plenty of dinner offer here by the hotel and also on the KSL...

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2Thank Saufiq R
KSLHotelResort, Executive Office at KSL Hotel & Resort, responded to this review

Dear Saufiq R, Warmest Greetings From Us! We thanked you for staying with us at KSL Hotel & Resort and sincerely appreciate your positive feedback on TripAdvisor. Look forward for the honor to serve you again in the future. Enjoy up to 13% discount when you book directly from our hotel website. You cannot get a better deal. Thanks.

Singapore, Singapore
Reviewed 6 days ago NEW

We went during the Xmas weekend and booked at the last min so the room was very expensive for our 2 nights stay. Location of the hotel is 10 min drive from the checkpoint. Check-in was very efficient. Although there was a long queue, one of the staff was very attentive and saw that we were with 2 children and...

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Thank mhm82
KSLHotelResort, Executive Office at KSL Hotel & Resort, responded to this review

Dear mhm82, Warmest Greetings From Us! We thanked you for staying with us at KSL Hotel & Resort and sincerely appreciate your positive feedback on TripAdvisor. We constantly look forward to our guests’ feedback and comments in order to continuously improve our service standards. Look forward to serve you better in the future. Enjoy up to 13% discount when you...

Singapore, Singapore
Reviewed 1 week ago NEWvia mobile

My friends and I enjoyed our 2 days stay at KSL.The check in and check out was hassled free and fast. The breakfast spread was fantastic. The location was very convinient. Except that the air con setting was not cold enough even though it was at 18 degree.But other than that...i will come again. Thank you, KSL.

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Thank Liqmax
KSLHotelResort, Executive Office at KSL Hotel & Resort, responded to this review

Dear Liqmax, Warmest Greetings From Us! We thanked you for staying with us at KSL Hotel & Resort and sincerely appreciate your e feedback on TripAdvisor. As a hotel with high expectation in service excellence, we constantly look forward to our guests’ feedback and comments in order to continuously improve our service standards. Look forward for the honor to serve...

Singapore, Singapore
Reviewed 1 week ago via mobile

Some of the good points about the hotel are its location which is a short drive from the Johor checkpoint and its accessibility to the shopping mall. The guestroom (which is probably a lead-in category I had) is small but decent enough for a 2-night stay. The bad points for this sizeable hotel are its inability, or lack of, to...

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Thank SamSGTraveller
KSLHotelResort, Executive Office at KSL Hotel & Resort, responded to this review

Dear SamSGTraveller, Warmest Greetings From Us! We thanked you for staying with us at KSL Hotel & Resort and sincerely appreciate your feedback on us thru TripAdvisor. As a hotel with high expectation in service excellence, we’re sorry to hear on any shortfalls pertaining to services & facilities provided. We constantly look forward to our guests’ feedback and comments in...

Singapore
Reviewed 1 week ago via mobile

Checking in and out was smooth.. Good customer service from the reception, bellboy etc.. Room very spacious.. Didnt go to dinosaur alive theme park but can see from the room.. Nothing much interesting it seems.. However the mall not much food choices, ok for massages and shopping.. Housekeeping didnt clean the bathroom properly it seems..

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Thank Nor F
KSLHotelResort, Executive Office at KSL Hotel & Resort, responded to this review

Dear Nor F, Warmest Greetings From Us! We thanked you for staying with us at KSL Hotel & Resort and sincerely appreciate your positive feedback on TripAdvisor. Look forward to serve you better in the future. Enjoy up to 13% discount when you book directly from our hotel website. You cannot get a better deal. Have a pleasant day. Thanks.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
KSL Hotel & Resort is the largest integrated resort in Johor Bahru that offers a complete shopping experience with entertainments and accommodations. The hotel is located in the heart of Johor Bahru City. It is about 5 minutes away from the Causeway,10 minutes from Johor Bahru Business District and 20 minutes from LEGOLAND. LEGOLAND tickets and return shuttle service is available at the hotel or you could include it during the booking at our website. The Resort style hotel provides 868 rooms & suites and extensive meeting and event facilities. For meetings and events, KSL Resort offers the perfect combination of first class facilities, outstanding services and a range of flexible packages. We also offers a range of wedding packages for your special day.With its convenience and comfort, you are able to enjoy numerous well-known Food & Beverage outlets, Fashion boutiques, Cineplex and Hypermarts (Tesco) all under one roof. Without compromising the location, you still can enjoy the water theme park facilities, Golf simulator experience, pool, billiard and children's amusement arcade.In the evening, all guests are invited to our Mission Bar & Grill, where you are able to enjoy a wide range of imported beers and wines. There will be Barbeque dinner and live band to lead you through the night. ... more   less 

Additional Information about KSL Hotel & Resort

Address: 33 Jalan Seladang | Taman Abad, Johor Bahru 80250, Malaysia
Region: Malaysia > Johor > Johor Bahru District > Johor Bahru
Price Range: £38 - £49 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — KSL Hotel & Resort 4*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Asiatravel.com Holdings, Travelocity and Agoda so you can book your KSL Hotel & Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#7 Luxury Hotel in Johor Bahru
#9 Best Value Hotel in Johor Bahru
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Questions & Answers

Here's what travellers have asked, with answers from KSL Hotel & Resort staff and other travellers.
41 questions
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Questions? Get answers from KSL Hotel & Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good Services”
 of 5 bubbles , 16 Feb 2017 | Read review
“High Floor Non smoking room GO see the DINOSAUR”
 of 5 bubbles , 8 Feb 2017 | Read review
“Tower 2 and High floor facing pool view is awesome.”
 of 5 bubbles Eija81, 4 Jan 2017 | Read review
“Choose high floor for better view...”
 of 5 bubbles jurinahj, 3 Jan 2017 | Read review
“Ask for a high floor city view.”
 of 5 bubbles JDI-SGP, 3 Jan 2017 | Read review
5 of 5