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Mutiara Johor Bahru Hotel

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Mutiara Johor Bahru Hotel
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573 Reviews from our TripAdvisor Community

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Showing 555: English reviews
Singapore
Reviewed 2 days ago NEW

The hotel location is within walking distance from holiday plaza, KSL mall. You can take a shuttle bus to city square if you wish to. The room is spacious with two queen size beds. The toilet is clean with all the basic toiletries. no toothbrush n toothpaste though. The breakfast spread is not bad too.

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Helpful?
Thank rlsh07
Reviewed 1 week ago via mobile

Stayed here for 3 nights. Friendly staff right from the receptionist to the bell boy and even the director of rooms Mr Sam did say hi and asked for our feedback on our stay. The room was very clean and well maintained. In room dining price tag was pretty decent and the food was superb. Great hotel but would be...

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Helpful?
Thank Salleh A
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest, We are delighted that you have enjoyed your recent stay with us. Your kind comments are much appreciated. It would be a pleasure for us to welcome you back to our 'home-away-from-home comfort'. Kind regards.

Reviewed 1 week ago via mobile

Visited the hotel recently. Though it is better from my last visit years ago, tear on shower curtain and bedsheets are found. Bathtub is unable to drain off water completely. Check in process time is too long.

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Helpful?
Thank ng s
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest, Thank you for staying with us recently and we are grateful that valued guest like yourself have taken precious time to provide feedback. Meanwhile, we sincerely apologize for any inconveniences caused. We have taken note of your comments and would do our utmost to provide better quality services and we shall look forward to your next visit soon....

Reviewed 1 week ago via mobile

Very nice and quiet hotel All personal is very polite, enjoy your self in vacation, with family and you will be have fan!!! I was on Christmas party , all the tourists they have a lot of fans, all the meal was very good and quality of cook the best.

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Helpful?
Thank Adrian I
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest, We truly appreciate the chance to offer you our services, and we are pleased that you have enjoyed your stay with us. Your continued patronage is a vital part of our growth and for that, we are most grateful. We are looking forward to your next visit soon. Kind regards.

Singapore, Singapore
Reviewed 2 weeks ago

As usual, the room is clean & spacious.. Hotel frontdesk staff are very friendly and helpful. Service is very good. Mr Sam assisted my family when my son needed a change of room to be closer to his son who had a fever. Housekeeping lent a hand by providing more bottled mineral water & ice to cool him down. I...

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Helpful?
Thank jelioke
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest, We truly appreciate the chance to offer you our services, and we are pleased that you and your family have enjoyed your stay with us. Your continued patronage is a vital part of our growth and for that, we are most grateful. We are looking forward to your next visit soon. Kind regards.

Singapore
Reviewed 2 weeks ago

we wanted to countdown to new year and found this affordable place. very spacious room, good soundproof from corridor and average bed. bed feels old and overly springy. please consider updating the beds. 10mins walk to KSL and beside holiday plaza. We go swimming pool in the morning we are shock. it dirty and old, the surrounding area the swimming...

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Helpful?
Thank Goh Jun Hong I
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear Guest, Thank you for your review. Meanwhile, I sincerely apologize for any inconveniences caused; your comments have been shared with the departments concerned so that they may be addressed. Once again, thank you for your kind patronage and we sincerely look forward to your next visit soon. Kind regards.

Surabaya, Indonesia
Reviewed 2 weeks ago

Event this hotel look so old, but for us this hotel is still the best. Not quite far from Larkin Bus Terminal, very easy to reach this hotel (used a taxi only pay about 14RM). This hotel also located in a strategic road, not to far from KSL Mall, and food centre. Room is large, clean, and comfortable, so we...

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Helpful?
Thank Timmy_Tjondro
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest Thank you for the positive review and we are delighted that you have enjoyed your recent stay with us. It would be a pleasure for us to welcome you back soon to our 'home-away-from-home comfort'. Kind regards.

Reviewed 2 weeks ago via mobile

There was pre-stay & post-stay email from the hotel GM. Makes a guest feel valued! Check-in process was a bit messy. No designted queue line. Had asked for a high-level, was given a smoking one as I forgot to specify. But the staff found one non-smoking rm on a lower floor & we accepted it. Room was comfortable though corners...

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Helpful?
Thank Greenie365
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest, We are really glad to know that you had a pleasant stay at our hotel, and we would like to thank you for letting us know it with your review. Meanwhile, we will continue to improve on our services to meet guest’s expectations and we shall look forward to your next visit soon. Kind regards.

Reviewed 3 weeks ago via mobile

Tried out this hotel for the first time after our preferred hotels around KSL were full. Mutiara Hotel JB is situated beside Holiday Plaza which house a couple of fast food chains, pedi/medicure shops, massage and several mobile accessories shops. Also walking distance to KSL mall. The hotel lobby feels grand and staff was friendly. However, waiting tine to get...

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Helpful?
1Thank Vagabondmi
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest Thank you for staying at Mutiara Johor Bahru recently. We truly appreciate your time and effort in sharing your experience in our hotel with us and fellow travellers. It’s good to see that you have enjoyed yourselves and wish to return to our hotel again. Once again, thank you for your recommendation and we hope to see you...

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago

After so many years away, I booked my 2nd stay in Mutiara Hotel, JB last weekend. I really found the hotel's location to be very convenient.... next to Holiday Plaza and less than 10mins walking distance to restaurants (local & western), convenience stores and KSL mall and 15mins drive to the city centre. The exterior of the hotel looked like...

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Helpful?
1Thank Trin17
HPKhoo, General Manager at Mutiara Johor Bahru Hotel, responded to this review

Dear guest We are glad to know that you had a pleasant stay at our hotel, and we would like to thank you for letting us know it with your review. Meanwhile, we will continue to improve on our services to meet guest’s expectations; your comments have been shared with the departments concerned so that they may be addressed. We...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities

Additional Information about Mutiara Johor Bahru Hotel

Address: Taman Century, KB No. 779 Jalan Dato Sulaiman, Johor Bahru 80990, Malaysia
Region: Malaysia > Johor > Johor Bahru District > Johor Bahru
Price Range: £34 - £62 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mutiara Johor Bahru Hotel 3.5*
Number of rooms: 336
Reservation Options:
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Also Known As:
Mutiara Hotel Johor Bahru
Mutiara Johor Bahru
Hotel Style:
#4 Business Hotel in Johor Bahru
#9 Best Value Hotel in Johor Bahru
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Questions & Answers

Here's what travellers have asked, with answers from Mutiara Johor Bahru Hotel staff and other travellers.
12 questions
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Singapore, Singapore
Singapore, Singapore
Singapore, Singapore

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Questions? Get answers from Mutiara Johor Bahru Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you stay on the 4th Floor facing the main road you can keep an eye on your vehicle too. However, higher floors are best for privacy.”
 of 5 bubbles jelioke, 3 Jan 2017 | Read review
“Get rooms facing main strret.....cos rooms at back of hotel building has a operational train track intermittently......”
 of 5 bubbles Mikehen7, 30 Nov 2016 | Read review
“Ask for high floors, and avoid the restaurant areas during late evenings and late mornings, alot of smokers in air con area.”
 of 5 bubbles Jeretangwk, 23 Nov 2016 | Read review
“Higher floors would be ideal. Good to park near the lobby for better visibility”
 of 5 bubbles Travelmelody, 5 Nov 2016 | Read review
“Best View of City”
 of 5 bubbles TayebGaba, 13 Oct 2016 | Read review
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