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Pulai Springs Resort

Traveller (766)
360
Panoramas (15)
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About

Location
Cleanliness
Service
Value
Property amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Breakfast included
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Golf course
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Kitchenette
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Park View
Family
HOTEL CLASS
Hotel links
Offers & Announcements:Stay 1 Night FREE 1 Night
Hotel deals
Hotel packages
885Reviews
1,137Photos
28Q+A
100Room tips
Traveller rating
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Popular mentions
Pulai springs is a huge area off skudai. Pleasant breakfast and good service standards. The toomsnare of good size for families as well. The kids enjoyed the pool and they have plenty of sports and games for varies ages. Indoor playground is complementary for 30mins. Nearby
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Response from PulaiSpringsResortJB, General Manager at Pulai Springs Resort
Responded 4 days ago
Dear Guest, Thank you for taking the time to review us. We are pleased to know that you and your family had a great time and the kids enjoyed their time here. Do check out our latest room offers and hope to see you soon at the resort. Sincerely, Sunny Soo, General Manager
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Hotel's Favourite
Almost 20 years old resort with superb facilities and well maintenance . Especially the pool side outdoor rest room with one stop facilities such as ( comfortable changing area , secure storage. Locker , bath room , toilet .KUDOS......strong recommended for parent with kids for
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Response from PulaiSpringsResortJB, General Manager at Pulai Springs Resort
Responded 23 Aug 2018
Dear Guest, Thank you for taking some time to review us and for recommending our resort to other travelers here on TripAdvisor. We very much look forward to seeing you soon. Kind Regards, Sunny Soo, General Manager
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I was apprehensive because of all the bad reviews, but frankly it was ok for my 1 night stay..delicious Set Dulang fish asam pedas (maybe because we were starving) at Cinta Terrace; sumptuous breakfast buffet spread; good Wifi...Did not use any of the amenities (e.g. pool; golf;
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Response from PulaiSpringsResortJB, General Manager at Pulai Springs Resort
Responded 1 week ago
Dear Guest, Thank you for taking the time to review us. We're glad that you made the choice to book with us despite some reviews and comments which we are working on rectifying and improving in the next coming weeks or so. Glad to know that you enjoyed the asam pedas dish and the room was comfy. We hope you would come visit us again soon. Sincerely, Sunny Soo, General Manager
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My family and I had some food leftovers from the previous days of our stay and I made a call at the Cinta Terrace restaurant and asked whether they can help us warm our food with their microwave. The staff agreed and he told me to come down and I brought the food to their
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Response from PulaiSpringsResortJB, General Manager at Pulai Springs Resort
Responded 4 days ago
Dear Guest, Thank you for taking the time to advise us of your recent experience at Pulai Springs Resort. We wish to sincerely apologize on the microwave issue and the level of services by one of our staffs at the Cinta Terrace restaurant. Please be advised that this matter has been carefully handled by our Training and Development Manager. On the other hand, this is certainly not our usual standards and the level of service that we strive to deliver all the time. We hope you would consider visiting us again soon and I will ensure that you would leave this place with a more memorable experience. Sincerely, Sunny Soo, General Manager
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One of the oddest (and least enjoyable) resorts I have stayed in. Firstly, if you pay more for a better room, they may just put you in the older Angrudha unit which is a 5min walk from the main hotel (and not even a walkway is provided- you walk on the road mainly) and there are
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Response from PulaiSpringsResortJB, General Manager at Pulai Springs Resort
Responded 1 week ago
Dear Guest, Thank you for reviewing us. We wish to apologize that you left this place with a negative impression, except for the golf course. We take your comments seriously and we are working with all relevant departments to rectify them and to improve what's necessary. At the same time, we are currently upgrading certain areas within the resort including our rooms, function spaces and others. We hope you would come visit us again to renew your experience in the next coming months or so. Thank you again and we look forward to seeing you soon at Pulai Springs Resort. Sincerely, Sunny Soo, General Manager
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Professional photo exclusively commissioned by TripAdvisorPulai Springs Resort
The Studio Suite at the Pulai Springs Resort
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12345667
I was given new room but some of my colleagues told me they had the old rooms.
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Hotel guests will be given free 1 hour entrance. Additional hours will be chargeable
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it depends on type of room. my previous stay total bill cost around MYR1000++ for 2night at 4beds family room+1extra bed, I pay deposit RM200 cash during booking. I pay all amount during check in. you need to call reception for detail. my guess is around MYR100-MYR200 (standard practice is around 20% of total bill for most hotel I stayed before)
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I doubt there is a pickup service. We took a grab from City Square Mall. Quite cheap. But can't remember the price already. Around S$10 I think.
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123456
"If you don't like the sound of kids having a good time at the pool during the day, then request for a quiet room away from the pool."
"Go for high floor much better view in day time"
"family rooms are good- buut make sure everything is working as soon as you get in. we had to switch rooms 3 times. "
"Pool View is the nicest"
"Best view and best food"
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12345620
PRICE RANGE
US$38 - US$123 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pulai springs hotel johor bahrupulai springs johor bahru
LOCATION
MalaysiaJohorJohor Bahru DistrictJohor Bahru
NUMBER OF ROOMS
200
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