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StarCity Hotel Alor Setar

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StarCity Hotel Alor Setar
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94 Reviews from our TripAdvisor Community

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Showing 90: English reviews
Kuala Lumpur, Malaysia
Reviewed 3 weeks ago via mobile

We stayed 2 nights here, location is good as its next to hospital and walking distance to Aman Central. Room is small and basic but able to add in one extra bed and still have space to move around. Wifi connection is strong. Breakfast is good too although quite simple and not much variety but for the price its worth...

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Helpful?
Thank Soraya S
Reviewed 3 weeks ago

My 1st time staying here as normally we stay at their sister hotel nearby "Fuller Hotel". Nice hotel but not properly maintained. Rooms are clean except for the bathroom glass edge. Black molds appearing all over the silicon edge areas. These are the things which I dislike the most. After checking in with my colleagues, reception called all of us...

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Thank chrislyv
Singapore, null, Singapore
Reviewed 4 weeks ago

Below average for the price we paid. Much better choice within the area. The breakfast is a "yuck"! Not sure whether they are serving coffee or just a syrup with coffee look. The food is considered average if I get it from road side stall, but for hotel....

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Thank Jeremy C
Penang Island, Malaysia
Reviewed 12 October 2016

I had my wedding banquet at StarCity. It ruined my wedding dinner and heard so many complaints from the guest as well. It started with our stay at the hotel where this hotel allowed cyclist to carry their bicycle to their room. It was very noisy early in the morning when the cyclist started their Thailand journey, these cyclists also...

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Thank Quincy K
Penang Island, Malaysia
Reviewed 11 October 2016

I like this hotel because of the strategic location which near to Aman Central Mall & food street, all by walking distance. Simple hotel, helpful staff. Can't expect too much on nice interior, bed quality and breakfast. Overall OK.

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Thank Celest2306
Reviewed 15 September 2016 via mobile

Have been my favourite hotel but really disappointed today for below problems: 1) Breakfast - peanut at porridge corner not even 50% cooked - can't tell or taste out what noodles they served(looks like prawn noodle but taste like tomyam - overall only the soup taste sour) - only served one tank of juice, where's the plain water...(the cheapest water)...

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Helpful?
Thank jjchristine
Maanagement, General Manager at StarCity Hotel Alor Setar, responded to this review

Dear JJ Christine, I have personally looked through your feedback which has raised a number of issues requiring attention. I must apologize and am surprise on your observations on our Breakfast spread. Rest assured this should get better with a new team on board headed by a new chef. As for the poor internet connection, yes we are aware on...

Kuah
Reviewed 13 September 2016 via mobile

Were check in to room no 320...fully recommended. Check in without reservation when was a school holiday and manage to get a very nice and clean room. We serve by Ms Nina (fo), soft spoken, friendly and polite. Also there is a practical staff from Medan showing me a room..well training staff. But, sorry to say breakfast just so so....

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Helpful?
Thank Rawon J
Maanagement, General Manager at StarCity Hotel Alor Setar, responded to this review

Dear Rawon, Glad to hear that your stay was good. Your compliments will be extended to the staffs mentioned. We will note your feedback on the Breakfast. We have just got in a new Head chef and a review on whats served on the breakfast spread is in progress and we are excited to see some further enhancement to the...

Kuala Lumpur, Malaysia
Reviewed 9 September 2016

Nice and simple hotel. Included breakfast, self-iron, hair dryer. Like the location with 5 mins walk to the new mall, Aman central. Surrounded by hawker stalls and easy to get food when you are hungry.

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Thank Jetfly101
Reviewed 29 August 2016 via mobile

Check in is at 3 pm and we arrived at 3.30 pm and everything goes smoothly. Upon our arrival, wet towel was provided to refresh us. Staff in charge are very friendly. Even we were great every time we passed through the reception counter. I think the management has taken action against all comments towards their staff. The room is...

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Helpful?
Thank Suhana S
Maanagement, General Manager at StarCity Hotel Alor Setar, responded to this review

Dear Suhana, Thank you so much for your kind observations. I am happy to read that our staffs were friendly, creating an environment for you to have a comfortable stay with us. We look forward to welcoming you back with the assurance that we will always strive to ensure high level of service is offered to all our guest.

Sepang, Malaysia
Reviewed 7 July 2016 via mobile

We reached at 230pm, but the receptionist asked us to wait until 4pm to get our room. Reason is because they short of house keeping staff! The room is old and little worn out. Not recommended with the bad service and old looking room Hi

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Thank ce83lim
Maanagement, Manager at StarCity Hotel Alor Setar, responded to this review

Dear CE83Lim, Thank you for your feedback. We apologize for the way you were responded to pertaining accommodation readiness. We have taken this feedback to further draft a training module to equip our team members on the method of responding to customers. Plans are underway to re-look at re-furnishing our room appearance. This is expected to be in the near...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Restaurant
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the heart of the city, StarCity Hotel Alor Setar caters for leisure and business.In addition to the 98 luxurious rooms, StarCity Hotel offers various function rooms for meetings, conferences and banquets. Equipped with complimentary internet facilities and state-of-the-art audio visual system, StarCity Hotel is an ideal and excellent choice for your events. ... more   less 

Additional Information about StarCity Hotel Alor Setar

Address: 88 | Jalan Pintu Sepuluh, Alor Setar 05100, Malaysia
Region: Malaysia > Kedah > Kota Setar District > Alor Setar
Price Range: £26 - £33 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — StarCity Hotel Alor Setar 3*
Number of rooms: 98
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Also Known As:
StarCity Hotel Alor Setar Malaysia - Kedah
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floor with nice view”
 of 5 bubbles Jetfly101, 8 Sep 2016 | Read review
“Higher floors will provide a better view of the surroundings”
 of 5 bubbles naturewala, 21 Apr 2016 | Read review
“rooms facing front view much better than back view...prefer with window”
  • this is the room that book. quite good, not smelly..clean
 of 5 bubbles ullao674, 16 Apr 2016 | Read review
“Higher floor level but not directly below the top floor noisy function room”
 of 5 bubbles Luvtotravel1910, 14 Feb 2016 | Read review
“Pretty good views on the higher floors.”
 of 5 bubbles LipSengYap, 5 Feb 2016 | Read review
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