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The Westin Langkawi Resort & Spa

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The Westin Langkawi Resort & Spa
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2,719 Reviews from our TripAdvisor Community

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Showing 2,426: English reviews
Southend-on-Sea, United Kingdom
Reviewed 2 days ago NEWvia mobile

Arrived from Singapore and hired a car for the week. Easy journey from the airport around 30 min just take the 112 road and follow the signs for Kuah port, when you get there go past follow the road round to the left straight to the hotel. Hotel has free parking. Hotel is modern and up to 5 stars. Got...

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Thank Speedbirdaircrew
Reviewed 4 days ago NEW

We spent five nights at the Westin and thoroughly enjoyed our time there. Reading some reviews, I can't believe we were at the same place. Our rooms were clean and beautifully decorated with amazing views. The added bonus of daily sightings of monkeys, hornbills and sea eagles added to our pleasure. The staff were at all times helpful, efficient and...

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Thank Christine M
Erlangen, Germany
Reviewed 1 week ago NEW

We spent here 4 nights. The hotel view and the location is amazing. But the rooms are old, and dirty, especially the carpets, and the corridors. Breakfast is average and crowded. The garden and the pool is nice, also the monkeys are amazing.

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2Thank longika
Westin L, Westin L, Hotel Manager at The Westin Langkawi Resort & Spa, responded to this review

Dear longika, Greetings from The Westin Langkawi Resort &Spa. First of all, thank you for taking your time to write this review. I am deeply saddened to read such comments and have no other words other than to regret not having met your expectations particularly in service aspects. My team and I, has tried our level best in providing remedies...

London, United Kingdom
Reviewed 1 week ago

We recently had a wedding in Westin Langkawi. Being a 5-star hotel and after managing five weddings in various 5-star hotels within the family, we felt this is probably the worst. Reason is - banquet service was poorly organised, very slow service and chaotic. From appetizer to main course, it took 45 minutes. Service was so bad that it came...

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Helpful?
Thank rob_faris
Westin L, Hotel Manager at The Westin Langkawi Resort & Spa, responded to this review

Dear rob_faris Greetings from The Westin Langkawi Resort &Spa. First of all, thank you for taking your time to write this review. I am deeply saddened to read such comments and have no other words other than to regret not having met your expectations particularly in service aspects. My team and I, has tried our level best in providing remedies...

Abu Dhabi, United Arab Emirates
Reviewed 1 week ago via mobile

Stayed for 2 nights with sick kids, the check in desk was very courteous and upgraded us to a better room considering the situation, the resort has everything one needs, nice pools, private beach, great restaurants, water sports, tennis courts, kids club etc. A must stay place at the price levels on offer.

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Thank MQK101183
Westin L, Hotel Manager at The Westin Langkawi Resort & Spa, responded to this review

Dear MQK101183 Greetings from The Westin Langkawi Resort & Spa. Thank you for sharing your experience at the Westin Langkawi Resort & Spa through the Trip Advisor Survey. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting,...

London, United Kingdom
Reviewed 1 week ago

We stayed here for 9 nights over the Christmas period and had a very relaxing time. We had an issue on the first night with the bar service, but this was quickly resolved and from that moment on, we had great service, very attentive. Special thanks to Ryan for looking after us in the evenings, ensuring our wine was chilled...

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Thank SJBMB
Westin L, Hotel Manager at The Westin Langkawi Resort & Spa, responded to this review

Dear SJBMB We are glad and happy to read your review, that is exactly the reason we look forward to exceeding your expectations and give you the Westin Experience you deserve; thank you for as highlighting the areas that you particularly our attentive and keen associates and to recognized Ryan and Rajkumar who had delivered their best in service to...

Reviewed 1 week ago

The location is perfect, hotel has got a nice territory and good facilities for its guests. Staff and services are available on demand. Spa centre and its treatment are fabulous, highly recommended. Restaurants serve great food, enjoy your dinner with fresh seafood))) yammy

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Thank Anna Z
Kuala Lumpur, Malaysia
Reviewed 1 week ago via mobile

Stayed at Westin Langkawi from Dec 4-7'2016. We were in a group of 9 adults and 10 kids, in Langkawi for a family retreat. It was a lovely, awesome experience staying at Westin! We definitely made the right choice! I made a reservation for dinner at Anjung Damai, and mentioned to the staff (via e-mail) that both my husband and...

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Thank Mas_8990
Westin L, Hotel Manager at The Westin Langkawi Resort & Spa, responded to this review

Dear Mas_8990 Thank you for staying at The Westin Langkawi Resort & Spa and for making us a part of the family holiday and your special occasion. Thank you for highlighting the personalized service performed by our friendly and helpful associates especially during your time celebrating your anniversary at Anjung Damai. We are more than happy that we have become...

New Delhi, India
Reviewed 2 weeks ago via mobile

We stayed in Westin for our New Year. Resort is beautiful and views are amazing. Staff is helpful. Special mention to a lady at front desk , she took all our queries with a smile and helped us. Will highly recommended.

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1Thank Shubham_13
Westin L, Hotel Manager at The Westin Langkawi Resort & Spa, responded to this review

Dear Shubham_13 Thank you for your time to post this inspiring review and thank you for selecting our resort as your destination to celebrate the new year. We are glad to know that you have enjoyed the stay with us and we are happy to know you have a great experience particularly to experience wonderful service from our associates. The...

London, United Kingdom
Reviewed 2 weeks ago via mobile

We felt completely ripped off! Stayed over New Years but still those prices for a standard hotel room with no charm or personalisation and quality was infuriating. We were charged £20 for a 5 minute local call. The bathroom smelt like a public toilet. The renovations to modernise the rooms were done on the cheep so paint was falling off...

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1Thank Kastian
Westin L, Hotel Manager at The Westin Langkawi Resort & Spa, responded to this review

Dear Kastian Thank you for having chosen The Westin Langkawi Resort & Spa. Thank you for choosing our resort for your recent holiday and for taking a time to share your comments. Please accept our apologies for the inconvenience that you encounter throughout your stay. We have informed our maintenance & housekeeping team on the shortfalls you have mentioned to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Situated on private beachfront property with shopping malls in the vicinity and the jetty just a stone’s throw away, The Westin Langkawi Resort & Spa perfectly balances the joys of nature and the spoils of opulence. With views of the sparkling Andaman Sea, the pristine jewels of nature can be enjoyed from the comforts of our elegantly designed 202 luxurious guestrooms and suites. Private Pool Villas boast state-of-the-art amenities, as well as the ultimate luxury of an infinity pool. Restore body and soul in the perfect retreat for sheer indulgence at the award winning Heavenly Spa by Westin™, the only Heavenly Spa in Malaysia. ... more   less 

Additional Information about The Westin Langkawi Resort & Spa

Address: Jalan Pantai Dato Syed Omar, Langkawi 07000, Malaysia
Region: Malaysia > Kedah > Langkawi District > Langkawi
Price Range: £124 - £510 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Langkawi Resort & Spa 5*
Number of rooms: 222
Reservation Options:
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Also Known As:
The Westin Langkawi Resort And Spa
The Westin Langkawi Hotel Langkawi
Westin Langkawi Resort
Westin Langkawi Hotel
Langkawi Westin
Hotel Style:
#1 Top resorts Hotel in Langkawi
#8 Luxury Hotel in Langkawi
#8 Spa Hotel in Langkawi
#8 On the Beach Hotel in Langkawi
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Langkawi Resort & Spa staff and other travellers.
56 questions
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Questions? Get answers from The Westin Langkawi Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for sea view and enjoy your stay. Low tide highly depends on the season and moon, check it up. try all sea sports available)”
 of 5 bubbles 99annaz, 9 Jan 2017 | Read review
“Be careful of the rooms facing the pool. If there is an event there (for me a NYE celebration), you're going to hear it.”
 of 5 bubbles idoltraveller, 2 Jan 2017 | Read review
“Personally garden view is quite nice”
  • garden view room - 1st time stay, it is very neat white color base room
  • sea view of jetty from our room - 2nd time stay
 of 5 bubbles _M7288JR, 24 Dec 2016 | Read review
“Rooms in block 3 will have good ocean views.”
 of 5 bubbles HC_Chua, 21 Dec 2016 | Read review
“obtain a good seaview”
 of 5 bubbles K5831FFcraigh, 11 Dec 2016 | Read review
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