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M.S. Garden Hotel Kuantan

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M.S. Garden Hotel Kuantan
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128 Reviews from our TripAdvisor Community

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Showing 123: English reviews
Kuala Lumpur, Malaysia
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 days ago NEW via mobile

It's been a while since my last visit to this part of the world. This hotel is situated next to Berjaya Shopping Mall, right in the middle of Kuantan, a busy capital of Pahang. The room is spacious (yes, it surprises me), clean & family friendly. Bathroom is nice and cozy. Swimming pool is ok, with a sufficient size of... More 

Helpful?
Thank Mattherius
Kuala Lumpur, Malaysia
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 October 2016

I was so angry at how the peeps at MS Garden Kuantan handled my complaints so I decided to give it a rest before I actually write anything down. 1. I was checked into Room 403 The room was twin bedding. They told me bedding preferences are first come first serve. So they had no choice but to put me... More 

Helpful?
2 Thank MelvinFoong

Travellers are raving about these Kuantan hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 October 2016

The hotel has lost its shine. Gone are the days of the old M.S. Garden . It's run down . They should actually close the hotel during the renovation period. It's really messy. Nothing but an unpleasant stay 16-17 Sept 2016

Helpful?
1 Thank June W
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 October 2016 via mobile

They have renovation at the lobby so the entrance of the hotel will be at the back. The room is spacious with tub and separate bathroom. The breakfast was good and the waitress very nice. I planned with the kids to go to swimming pool but seems like no one in-charge at the pool and no sign whether guest can... More 

Helpful?
Thank za d
Shah Alam, Malaysia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 September 2016 via mobile

Hotel is currently undergoing some renovation at the lobby. But that should not be an excuse of the coldness of the staffs. This is apparent at the coffee house. They can be seen talking to each other a lot. No smile, wishes whatsoever. The room is spacious but runned down The toilet flush was not working when I checked in.... More 

Helpful?
Thank rohisham z
Selangor, Malaysia
2 reviews
Reviewed 17 August 2016

Get a free stay voucher and it was enjoyful stay and my son enjoy his day with playing at swimming pool. During check-in (13 Aug 16), the staff very friendly and the receptionist take an immediate action when i'm requested to change to other room with queen bed. The room was quite big and comfortable and this hotel very near... More 

Helpful?
Thank Etypeotz
Kuala Lumpur, Malaysia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 August 2016 via mobile

Booked a room for two night with remarks Do Not Asign Connecting Door and Prefer King bed, when arrived was been given a twin room with interconnecting door, worse is the interconnecting door lock set are faulty it can be open by pull the knob from my room or push from other side. This is really seriously denger, the management... More 

Helpful?
Thank Bendit6269
Shah Alam, Malaysia
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 August 2016

Stayed a couple of times. Immensely spacious room and comfortable, some with jacuzzi, good city location, good food, wifi is OK, parking is a bit limited. Very close to all types of shop lots. Plenty of seminar / meeting rooms available. Next to a shopping complex. But the overall ambiance was a bit dull but the price are simply reasonable.

Helpful?
Thank hazrulhussin
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 July 2016

Stayed here for one night en route up the East Coast and it was fine, but had no atmosphere, was undergoing renovations so looked closed from the front and was really dated. The room I had was on the 8th floor and it was huge but needed modernising and was right next to some kind of generator unit outside so... More 

Helpful?
1 Thank TravelTime456
Kuantan, Malaysia
2 reviews
Reviewed 26 July 2016

Dinner at Chinese restaurant, nice food, nice decoration & good environment. The only thing have to improve was the service. No music, no people clear table after eat, service slow. Front desk don't know where is the dinner held.

Helpful?
Thank bibiloh

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
M.S. Garden Hotel Kuantan is a deluxe class property offering 204 modern and luxurious accommodations, two ballrooms and 8 meeting rooms with the state-of-the-art meetings, incentives, conventions and exhibition (MICE) facilities. Located in the heart of Kuantan town amidst the commercial and business areas, the M. S. Garden Hotel Kuantan forms a most impressive landmark in town. This leading 4-star Hotel has been immaculately designed to achieve a perfect balance between business and leisure, offering facilities and services of international standards and unrivalled ambience. ... more   less 

Additional Information about M.S. Garden Hotel Kuantan

Address: Lot 5 & 10 Lorong Gambut | Beserah, Kuantan 25300, Malaysia
Region: Malaysia > Pahang > Kuantan District > Kuantan
Price Range: £40 - £48 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — M.S. Garden Hotel Kuantan 4*
Number of rooms: 204
Reservation Options:
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Hotel Style:
#10 Luxury Hotel in Kuantan
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Questions & Answers

Questions? Get answers from M.S. Garden Hotel Kuantan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed ~ 4 times, still can't find any good rooms.”
  • Hair found in bathroom
  • Dark room, combine of 2 beds to make a king size bed
 of 5 bubbles MelvinFoong, 15 Oct 2016 | Read review
“Ask for quieter floors, away from generator!”
 of 5 bubbles TravelTime456, 31 Jul 2016 | Read review
“nice food, bad service”
 of 5 bubbles bibiloh, 26 Jul 2016 | Read review
“Ask for the Executive Suite. It's Huge and nicely maintained.”
 of 5 bubbles ZainuddinA, 27 Jun 2016 | Read review
“Not facing the Berjaya Mall.”
 of 5 bubbles mohdivanh, 2 May 2016 | Read review
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