M Roof Hotel & Residences
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M Roof Hotel & Residences

Jalan Dato Lau Pak Khuan, Ipoh 31400 Malaysia
Traveller (375)
Deluxe Twin Room
Room & Suite (195)
Dining (25)

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About

4.0
#11 of 74 hotels in Ipoh
3.9 of 5 bubbles
Location
4.0 of 5 bubbles
Cleanliness
3.9 of 5 bubbles
Service
3.9 of 5 bubbles
Value
M Roof says, "Welcome!". Part of the M Boutique Family of Hotels & Residences, we are the Neo Modernist home, sporting a Minimalistic look; but with the biggest room in our Family! We're located in the Middle of Ipoh; near the North South Highway, Ipoh Garden, Canning Garden and Tasek. More importantly, we are very close to Ipoh Stadium, Tuanku Zara Aquatic Center, Stadium Indra Mulia, Stadium Azlan Shah ... we're close to all the sporting action in Ipoh. Come partake in our Hotel & Apartments that follows in the M Boutique Tradition of Hospitality! All our Hotels are unique; just like you!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Rooftop pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Banquet room
Meeting rooms
Parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
24-hour security
Baggage storage
Newspaper
Non-smoking hotel
24-hour check-in
24-hour front desk
Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Telephone
Bottled water
Iron
Wake-up service / alarm clock
iPod docking station
Complimentary toiletries
Hair dryer
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
4.0 of 5 stars
HOTEL STYLE
Boutique
Mid-range
Languages Spoken
English, Chinese, Malay, Tamil

Location

Jalan Dato Lau Pak Khuan, Ipoh 31400 Malaysia
Getting there
Car recommended
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 39 out of 100
39
Ipoh Airport
1 Attraction
within 0.75 miles
578Reviews7Q+A100Room tips

Reviews
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Detailed Reviews
Sudesh R wrote a review Jul 2020
Kuala Lumpur, Malaysia96 contributions116 helpful votes
4.0 of 5 bubbles
Everything about the room is good. There are three or so rooms with balconies which the hotel failed to share with us but I would have taken those rooms instead. Breakfast is ala carte and is around rm10 per head which is basically just a few items that is from old town coffee and not from buffet. The restaurant and bar at the ground floor,the morning after,is permanently closed which also should be broadcasted on their website. There is no room service in this hotel. They have good control for Covid and take seriously. The rooms have a cert by a cleaning company to show that it has been disinfected. The rooms however is slightly small and the shower needs some upgrade in cleaning. Besides that it's a good place that quite close to the city centre.
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Review collected in partnership with this hotel
Date of stay: July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from M Boutique, General Manager at M Roof Hotel & Residences
Responded 19 Jul 2020
Dear Sudesh R, On behalf of the Family at M Roof Hotel & Residences, we would like to thank you for choosing this Neo Modernist Home and for taking the time and trouble to share your experiences with all on TripAdvisor. Thank you for your review on your recent stay with us and have noted your comments. Please be informed that due to the design and last minute addition during our construction, we actually came out with only 3 rooms that have a balcony of sorts. It's not really a feature, but we understand your view. With regards to The Morning After, we have already removed it from our website and will proceed to remove it from our other partners. We will continually update ourselves on the latest practices on hygiene, as this is of utmost importance to all of us including to continually benchmark our performance right here on TripAdvisor and will look to improve where lacking. On behalf of the M Roof Family, we thank you for your review and would like to remind all to practice good hygiene and sanitise your hands regularly during this challenging period. Best regards, Lloyd Gan
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owara wrote a review Jan 2020
Kuala Lumpur, Malaysia6 contributions
4.0 of 5 bubbles
Travelled as a family and booked a suite at this hotel. Though not in the centre of Ipoh, the location was very convenient as it was a short driving distance to banks, restaurants and the very popular Ipoh Garden Gourmet Square where there is a good variety of Ipoh hawker food.

The suite is very spacious and comfortable. There's a big bathroom with a full size bath-tub & a shower area. The sleeping area is separated from the sitting area by a partition. There's a full size sofa and a sizeable desk.

Thoroughly enjoyed the roof top swimming pool with fabulous views of distant limestone hills. Discovered there's a self-service laundry area next to the pool with washers and dryers, all free for guests.

The gym, though small, is sufficient for a good work out, and share the same fantastic views as the pool.
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Date of stay: January 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from mboutiquehotels, General Manager at M Roof Hotel & Residences
Responded 2 Feb 2020
Dear owara, On behalf of the Family at M Roof Hotel & Residences, we would like to thank you for choosing this Neo Modernist Home and for taking the time and trouble to share your experiences with all on TripAdvisor. Thank you for your review on your recent stay with us and have noted your comments. We agree with the statement that we are not in the centre of Ipoh, but our location is quite ideal for business and leisure if you are familiar with this city. Its a bout 15 minutes drive from Ipoh's Oldtown, Greentown, Ipoh Garden, Canning Garden, Tasek, Tambun and near to the Ipoh Selatan North South Highway exit. However, we know we cant please everyone and we too \have a couple of hit and misses, but we will continually listen to all comments here on TripAdvisor, both good and bad - as we do benchmark our performance. Once again, thank you for your review. For a change of personality, we would suggest our boutique hotels; M Boutique Ipoh, M Boutique Station 18 or M Boutique Kampar in Perak; though all are imperfect - as they have differentiating personalities, as we wanted different experiences for our properties. Best regards, Lloyd Gan
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Joshua Tan wrote a review Mar 2020
Penang Island, Malaysia45 contributions7 helpful votes
+1
4.0 of 5 bubbles
Recently stayed at M Roof Hotel & Residences, Ipoh for 4 days 3 nights. Upon arrival, I was accorded to an early check-in which is absolutely amazing. The front desk welcoming me back as I am a returnee and he re-called all my informations such as car plate number and room preferences which is totally amazing. The room assigned to me was great, clean and comfortable. My daily cleaning services was great and amazing. Some details cleaning are required for further improvement. The toilet roll steels holder, tissue box and the amenities holder in the washroom required a thorough cleaning or sterilising, as it create uncomfortable smell and yet could be seen white dotted around that area. The tissue inside the toilet box is smelly due to wet and dry in it. It has not been replaced for quite sometimes and smell like an unattended waste alcohol. That’s the only failure points during my stayed and overall, it is definitely a comfort stayed for me and it is still my first choice to returned to this hotel again whenever I returned back to Ipoh. Thank you to your front desk and housekeeping teams for making my stayed a comfortable ones.
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Date of stay: March 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from mboutiquehotels, General Manager at M Roof Hotel & Residences
Responded 15 Mar 2020
Dear joshuatyc, On behalf of the Family at M Roof Hotel & Residences, we would like to thank you for choosing this Neo Modernist Home and for taking the time and trouble to share your experiences with all on TripAdvisor. Thank you for your review on your recent stay with us and have noted your comments, which we will take up with our Housekeeping Family members in due course. We continually benchmark our performance right here on TripAdvisor and will look to improve where lacking. On behalf of the M Roof Family, we thank you for your review and would like to remind all to practice good hygiene and sanitise your hands regularly during this trying period. Best regards, Lloyd Gan
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atiejay j wrote a review Dec 2021
Kuala Lumpur, Malaysia443 contributions37 helpful votes
+1
4.0 of 5 bubbles
Love the location because it is near to the business that I attended. If you do not want to drive, a 4 ringgit GRAB ride will bring you to Ipoh Parade where you can shop and dine. The room is spacious with very comfortable bedding and 1 litre of mineral water is provided in the room.
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Date of stay: March 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled on business
Room Tip: Request for a higher floor.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from M Boutique, General Manager at M Roof Hotel & Residences
Responded 26 Jan 2022
Dear atiejay j, First and foremost, we hope that all is in the best of health and to always keep vigilant and safe! On behalf of the Family at M Roof Hotel & Residences, we would like to thank you for choosing this Neo Modernist Home and for taking the time and trouble to share your experiences with all on TripAdvisor. Thank you for your review on your recent stay with us, and we have noted your comments. We will try to always maintain our level of services as best as we can, despite the overall Hotel Industry facing numerous challenges. We will continually update ourselves on the latest practices on hygiene, as this is of utmost importance to all of us including to continually benchmark our performance right here on TripAdvisor and will look to improve where lacking. On behalf of the M Roof Family, we thank you for your review and would like to remind all to practice good hygiene and sanitise your hands regularly during this challenging period. Best regards, Lloyd Gan
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Travelling Protagonist wrote a review Jan 2022
Kuala Lumpur, Malaysia198 contributions53 helpful votes
+1
4.0 of 5 bubbles
Comfortable, beautiful with an eclectic design. An example of how all boutique hotels should operate in small towns. The check in was literally less than 2 minutes and the rooms were spacious with a 5star feel. I stayed in the deluxe plus king that had a view of the mountains. The hotel itself provides fee parking and is connected to an Old Town Coffee restaurant for emergencies. Room service is available until lunch but don't fret, many restaurants nearby. My only complain would be that their hot water doesn't last very long, max for a couple of minutes.
Other than that, I would recommend this hotel and stay again.
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Date of stay: January 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from M Boutique, General Manager at M Roof Hotel & Residences
Responded 26 Jan 2022
Dear TheProtagonist16, First and foremost, we hope that all is in the best of health and to always keep vigilant and safe! On behalf of the Family at M Roof Hotel & Residences, we would like to thank you for choosing this Neo Modernist Home and for taking the time and trouble to share your experiences with all on TripAdvisor. Thank you for your review on your recent stay with us, and we have noted your comments. We have never claimed to be a Boutique hotel at M Roof, but nevertheless, we appreciate the calling. M Roof to us is just a minimalist version of sorts as compared to our M Boutique properties, and it catered more for the business crowd (leisure as well) with bigger room sizes, and a little more facilities. We do have our weaknesses, like you pointed out, and will look at improving our current infrastructure - where applicable; during the course of the year 2022. We will continually update ourselves on the latest practices on hygiene, as this is of utmost importance to all of us including to continually benchmark our performance right here on TripAdvisor and will look to improve where lacking. On behalf of the M Roof Family, we thank you for your review and would like to remind all to practice good hygiene and sanitise your hands regularly during this challenging period. Best regards, Lloyd Gan
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Xara Hara wrote a review Aug 2020
Kuala Lumpur, Malaysia3 contributions
1.0 of 5 bubbles
Hi, i was checked in with my family on 21-22 august recently, room no 412 with 3 bedroom apartment. On behalf of my family i would like to say our experience is the worst. We arrived from KL after lunch in Ipoh expecting our room would be nice. yes at first glance its all look good. But then trouble came. First, major thing is the big leaking in the toilet in the middle. It was happened time to time, so we thot its gonna be small issue, but water kept wet the floor and we placed towel but doesnt sort out the issue, plus make it worse slowly the bad smell was develop make it really bad after that.. Next my dad's room on the right side next to toilet i can say very strong smell came from there like a strong smelly feet. we tried to ignore and spray our perfume at first but it didnt work. Thirdly, may i ask you ever you send you cleaner to ever clean the dust? it was so dusty on the living room, tables, even kids play with dust and wrote their names there. Ok if you ask me why i didnt call at the very beginning to change the room, it is because we travel far and long with kids plus with my vulnerable parents who really tired of long journey and need rest plus we already repacked our things properly. And another thing what need for approvement is the dishes wash. No liquid or soap was being placed over in the kitchen, so we buy our own. however i will compliment the service by bellboy that help us to bring our bags luggage patiently. if i can rate i only would rate 2.5 out of 10. Cleanliness is really bad. maintanece also bad. Please do something for this. people want to keep coming to your hotel but after this we wont. thank you
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from M Boutique, General Manager at M Roof Hotel & Residences
Responded 25 Aug 2020
Dear xaraharahaha, On behalf of the Family at M Roof Hotel & Residences, we would like to thank you for choosing this Neo Modernist Home and for taking the time and trouble to share your experiences with all on TripAdvisor. Thank you for your review on your recent stay with us and we have noted your comments. We apologise for the poor experience you had with the particular room you had stayed in recently. We had closed off the room for a major inspection and will effect repairs on the unit. I will also speak to our Housekeeping family members on the cleanliness of the rooms as we are always on the look out to improve. We will continually update ourselves on the latest practices on hygiene, as this is of utmost importance to all of us including to continually benchmark our performance right here on TripAdvisor and will look to improve where lacking. On behalf of the M Roof Family, we would like to apologise for all the inconveniences you and your family had experienced during your recent stay. We thank you for your review and would like to remind all to practice good hygiene and sanitise your hands regularly during this challenging period. Best regards, Lloyd Gan
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Report response as inappropriate
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sshianru wrote a review Jul 2020
Kuala Lumpur, Malaysia1 contribution
5.0 of 5 bubbles
The room is very spacious and is very clean. Love the toilet interior. The toilet door needs to be improved so that the water would not splash out to the outer even is closed.
However, I think the couch is dusty, needs to clean up on that.
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Review collected in partnership with this hotel
Date of stay: July 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from M Boutique, General Manager at M Roof Hotel & Residences
Responded 19 Jul 2020
Dear sshianru, On behalf of the Family at M Roof Hotel & Residences, we would like to thank you for choosing this Neo Modernist Home and for taking the time and trouble to share your experiences with all on TripAdvisor. Thank you for your review on your recent stay with us and have noted your comments, and we'll chide our Housekeeping Family members on their checking of our rooms. Please accept our apologies for the dusty couch. We will continually update ourselves on the latest practices on hygiene, as this is of utmost importance to all of us including to continually benchmark our performance right here on TripAdvisor and will look to improve where lacking. On behalf of the M Roof Family, we thank you for your review and would like to remind all to practice good hygiene and sanitise your hands regularly during this challenging period. Best regards, Lloyd Gan
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Report response as inappropriate
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Sherry C wrote a review Aug 2020
65 contributions14 helpful votes
3.0 of 5 bubbles
The sound proof pretty bad, at night can heard guest talking and open the room door, morning can hear the housekeeper pushed the cleaning cart and pulled luggage bag sound by the hotel guests etc etc. shower water temperature was very inconsistent, from hot water become warn then cold water subsequently. If you are looking for one or two nights stay with reasonable price, then this hotel overall are ok, so far the housekeeper always provide one litre and 2x500 ml drinking water for guest. Location is quite centralized, very convenient. Just a wallking distance from hotel to stadium Perak to find good local food for day and night (Fei Kee fishhead noodles, beef noodles, roti canai, wanton mee, fried kuey teow, tong sui etc etc) At the back of hotel near residential area aso can find good Pan Mee (near one row of shoplots there)
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Review collected in partnership with this hotel
Date of stay: August 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from M Boutique, General Manager at M Roof Hotel & Residences
Responded 16 Aug 2020
Dear sherryC205, On behalf of the Family at M Roof Hotel & Residences, we would like to thank you for choosing this Neo Modernist Home and for taking the time and trouble to share your experiences with all on TripAdvisor. Thank you for your review on your recent stay with us and have noted your comments. Noted your comments on noise pollution and we will continue to study how best we can minimise this. With regards to the Hot Water system, we use individual hot water boilers per room, and as such it can run out. However, we will look at improving this system for the future as we had planned so prior to the MCO. It will take some time as we are now in the recovery phase of the MCO, so I do hope that you will bear with us. We will continually update ourselves on the latest practices on hygiene, as this is of utmost importance to all of us including to continually benchmark our performance right here on TripAdvisor and will look to improve where lacking. On behalf of the M Roof Family, we thank you for your review and would like to remind all to practice good hygiene and sanitise your hands regularly during this challenging period. Best regards, Lloyd Gan
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Report response as inappropriate
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Dliz Aqqis wrote a review Sept 2020
Kuala Lumpur, Malaysia10 contributions10 helpful votes
3.0 of 5 bubbles
For those who want to have a modern and cozy interior feeling, this hotel can fulfill your desire plus the hotel provided a roof top swimming pool with a great scenery. the hotel offer an affordable price and a good services plus its attached with the OldTown white coffee that can make you fat with delicious food.

From my 2 nights staying, everything was good except the cleanliness of the room and open bay parking. i hope the management will tackle the matter.
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Date of stay: September 2020
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Room Tip: request for the room with the best view
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from M Boutique, General Manager at M Roof Hotel & Residences
Responded 27 Sept 2020
Dear Aqqis, On behalf of the Family at M Roof Hotel & Residences, we would like to thank you for choosing this Neo Modernist Home and for taking the time and trouble to share your experiences with all on TripAdvisor. Thank you for your review on your recent stay with us, and we have noted your comments. We are happy that you liked the overall feel in our home and have noted your comments. We will do our bestest with the cleanliness of the room as we had noted some other comments that has informed us on our cleanliness in our rooms of late. With regards to the open bay parking, we may not be able to do much, but will try to tackle the issue in due course. We will continually update ourselves on the latest practices on hygiene, as this is of utmost importance to all of us including to continually benchmark our performance right here on TripAdvisor and will look to improve where lacking. On behalf of the M Roof Family, we thank you for your review and would like to remind all to practice good hygiene and sanitise your hands regularly during this challenging period. Best regards, Lloyd Gan
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
FlyingPinkPanda wrote a review Jan 2024
Los Angeles, California440 contributions53 helpful votes
+1
3.0 of 5 bubbles
3 Nights / 2 Bedroom Apartment / ROOM 302

My basic criteria when selecting a hotel on my trips are as follows: (1) a modern and fresh appeal, especially in the room and bathroom with modern necessities; (2) a convenient location, not too far from town and easily accessible to all the hotspots; and (3) an overall vibe from the lobby and hotel grounds/facilities.

M Roof Hotel & Residences definitely ticks all the boxes on my checklist, especially in a small town like Ipoh. The check-in at the front desk was a bit wonky, and I didn't get the 'Big Welcome greeting' like in most big hotels. It was more like, 'What's your name?' and 'Here's your card to your room,' lol! Throughout our 4-day stay, there were no friendly greetings from any staff or any customer service offered, except at the front desk or when you call housekeeping. The hotel looks like a grand hotel on the outside, but the hospitality and customer service from the staff are more like motel service.

As for our 2 Bedroom Apartment, overall, it was nice, clean and surprisingly spacious like an apartment, with a small dining area with a microwave and a small refrigerator in the large living area. There's even a business desk in the open space living room if you need to do some work. There was a large Smart TV that offers free Netflix and other standard cable channels.

The layout of the 2 Bedroom Apartment is like an actual apartment. There are 2 separate rooms, each with its own bathroom and Smart TV. The room I was in had a TV that wasn't working, and we had to call the front desk for a tech person to fix it several times. The second bedroom has a separate entrance door for easy access in/out to the hallway, rather than going through the living room area, which was nice.

For what it's worth, it did provide a nice comfortable stay for our Ipoh trip with 4 adults, and the M Roof Hotel is probably the best place to stay in a small town with a hotel-like vibe. One last thing, there’s not much of a view anywhere in the hotel as its located in a corner of a semi busy intersection.
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Date of stay: November 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Parking area very small and tight. There's always a wedding or banquet at the hotel making...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Not the right property for you?
There are more places to choose from in the Ipoh area.
PRICE RANGE
£35 - £45 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaPerakKinta DistrictIpoh
NUMBER OF ROOMS
150
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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M ROOF HOTEL & RESIDENCES - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about M Roof Hotel & Residences
Which popular attractions are close to M Roof Hotel & Residences?
Nearby attractions include Tokong Gua Dong Hua (0.2 miles).
What are some of the property amenities at M Roof Hotel & Residences?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at M Roof Hotel & Residences?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at M Roof Hotel & Residences?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at M Roof Hotel & Residences?
Yes, free parking is available to guests.
What are some restaurants close to M Roof Hotel & Residences?
Conveniently located restaurants include Sun Marpoh Restaurant, Restoran New Hollywood, and Canning Dim Sum.
Are there opportunities to exercise at M Roof Hotel & Residences?
Yes, guests have access to a fitness centre and a rooftop pool during their stay.
Does M Roof Hotel & Residences offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at M Roof Hotel & Residences?
The staff speaks multiple languages, including English, Chinese, Malay, and Tamil.
Are there any historical sites close to M Roof Hotel & Residences?
Many travellers enjoy visiting Tin Alley (2.2 miles) and Gua Tambun Rock Art (2.7 miles).
Is M Roof Hotel & Residences accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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