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The Banjaran Hotsprings Retreat

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Traveller (1430)
Room & Suite (406)
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Overview
  • Excellent82%
  • Very good15%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
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AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Offers from The Banjaran Hotsprings Retreat
Special Offer: Celebrate Love
Hotel deals
Offers from The Banjaran Hotsprings Retreat
Special Offer: Celebrate Love
Hotel deals
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Reviews (880)
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809 results
Traveller rating
652
130
17
5
5
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LanguageEnglish
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652
130
17
5
5
Show reviews that mention
All reviewscrystal cavewater villajeff's cellarsteam cavegarden villaprivate pooljungle walkdr fishhot springspomelo restaurantfish spawine cellargeothermal waterdipping potsdipping poolice bathspa treatments
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1 - 5 of 809 reviews
Reviewed yesterday

Excellent and great hospitality. Special mention to a Malay front desk officer and a butler from Philippine. Always ensure you recd best in class service during your stay in Banjaran. Highly recommended for couple if budget permits.

Thank Hongkies
Hotel's Favourite
Reviewed 20 December 2017 via mobile

The Banjaran Hotsprings Retreat Ipoh By any standards it’s world class,by Malaysian standards it’s OUT OF THIS WORLD 547958646 Having travelled very far and wide the last 20 years,I was looking for an escape for my wife and I for our 20 year anniversary. Tossing...More

2  Thank mojay1
Response from Alex C, General Manager at The Banjaran Hotsprings RetreatResponded 3 January 2018

Dear mojay1, WOW That's a super review and thank you! Thank you and Thank you We are absolutely thrilled that you found The Banjaran to be the "most relaxing, special, and magical quality place in the 4 corners of the world". It's so rewarding to...More

Reviewed 3 days ago

I still cannot believe this place is just 15mins drive away from the busy part of Ipoh. It really feels like a sanctuary. Pricey but worth it and our regret is we did not plan more nights here (had to go Cameron Highlands). Excellent everything....More

Thank cmkoh
Response from raymondkfm, Director of Operations at The Banjaran Hotsprings RetreatResponded 3 days ago

Dear cmkoh, Thank you for sharing your review with us. We are glad that you had a great stay and we look forward to seeing you again. Best Regards, Raymond Koh Director of Operations

Reviewed 1 week ago

Lol..this review is long overdue for this place (June 22 2017 to be exact). I actually came here last year to propose to mah darlin and the staff were so incredibly helpful from the start to the end. There were some close calls but the...More

Thank rozzor89
Response from raymondkfm, Director of Operations at The Banjaran Hotsprings RetreatResponded 6 days ago

Dear rozzor89, Thank you for sharing your review in our Tripadvisor page. We are glad to hear from you and congratulations once again for your successful proposal and knowing you that you had enjoyed your stay. By the way, we treat all guests equally and...More

Reviewed 1 week ago via mobile

Worth every penny. A great place to unwind, rejuvenate and it begins as soon as you enter the premise. Everything in this place is well maintained - from a wide array of plants (I was on loveeee), the villa, all the featured spaces such as...More

Thank asha_govind7
Response from raymondkfm, Director of Operations at The Banjaran Hotsprings RetreatResponded 1 week ago

Dear asha_govind7, Thank you for sharing your review with us. We appreciate your positive comments and it is our pleasure to have you. We look forward for your return in the near future. Best Regards, Raymond Koh Director of Operations

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Adult pool
Outdoor pool
Details
Price range
US$254 - US$493 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Ipoh
#1 Luxury Hotel in Ipoh
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$254 - US$493 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Ipoh
#1 Luxury Hotel in Ipoh
Room types
Suites, Non-Smoking Rooms
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Traveller (1430)
Room & Suite (406)
Dining (140)
Pool & Beach (112)
Amenities (66)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Cintagreen
4 May 2018|
AnswerShow all 5 answers
Response from raymondkfm | Property representative |
Dear Cintagreen, Thank you for your inquiry. Yes, we would recommend you to reserve first before coming so that we can relay your arrival details to our Security for vehicle clearance. On a separate note, we had sent a... More
0
Votes
Cintagreen
30 April 2018|
Answer
Response from raymondkfm | Property representative |
Dear Cintagreen, Thank you for your inquiry. For guests who have chosen and reserved for our Day spa programme, it does include complimentary usage of our facilities. However for A la carte treatments, it does not include... More
0
Votes
DG0tt
8 April 2018|
Answer
Response from raymondkfm | Property representative |
Dear DG0tt, Thank you for your inquiry. There are 2 options to get to our Retreat from Ipoh Train Station. We may arrange our hotel car at a fee and upon our car availability depending on your time schedule which you may... More
1
Vote
Room Tips
"All rooms are cool and awesome. The choice is yours!"
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"We had Villa 14. No complains."
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"Dont bother getting the lake villas (Slightly cheaper). Just go straight for the best and muchu-muchu all..."
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"garden villas have more space and larger pool"
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