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Swiss-Garden Beach Resort Damai Laut

Booking.comUS$44*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Swiss-Garden Beach Resort Damai Laut
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610 Reviews from our TripAdvisor Community

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Showing 554: English reviews
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Kuala Lumpur, Malaysia
Reviewed 2 days ago NEW

This resort is located away from the busy city environments on the beach front spread over a vast area. Gold course, I reckon, should be the main attraction for golf lovers. It’s a nice place to take a break from the busy life and spend private time with the family. Only two restaurants are in operation. Deluxe room facing garden-cum-sea...

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Helpful?
Thank Mansoor S
Boston, Massachusetts
Reviewed 4 days ago NEW

declined our first room, and after much discussion received a fabulous, renovated room on the fifth floor. worth the trouble!. the desk staff was spotty - mostly really nice, but one sort of a surly guy. not a lot of English spoken here, which was fine for us, but should be mentioned. The food was overpriced as one might expect...

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Helpful?
Thank dihuda
SwissGardenLumut, General Manager at Swiss-Garden Beach Resort Damai Laut, responded to this review

Dear dihuda, Thank you very much for having taken the time to share your detailed feedback on your recent stay at Swiss-Garden Beach Resort Damai Laut. It was indeed a pleasure to have been of service to you. Should your travel bring you back to Lumut, we would be pleased to welcome you again. Kind Regards, Patrick Tee

Kuala Lumpur, Malaysia
Reviewed 1 week ago

This hotel has been operating for a while. There are some declines in their hospitality and service. It is a place I go to for a short vacation weekend or for a 3D 2N stay. Anything longer that that, I would prefer to go to Pangkor Island, just a 10 minutes ferry ride from Lumut. It is a good place...

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Helpful?
Thank donrking66
SwissGardenLumut, General Manager at Swiss-Garden Beach Resort Damai Laut, responded to this review

Dear donrking66, Thank you for taking the time to share your recent stay experience with us and for your good comments on the service provided by Linda and Suhaimi. We will definitely share your good comments with them. We appreciate your feedback on the Garden Terrace Restaurant and rest assured your comments have been addressed with our team and improvement...

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago

Staff at the reception were very friendly, however more information should be offered about the hotel's facilities during check in process considering the location of the hotel which is far away from town. The room were spacious with interior design common during the late 90s. Swimming pool were clean and has a pleasant view of the sea. There is a...

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Helpful?
Thank Fadhli O
SwissGardenLumut, General Manager at Swiss-Garden Beach Resort Damai Laut, responded to this review

Dear Fadhli O, Thank you very much for taking the time and sharing with us your feedback. We apologize for the poor service you had encountered at the Garden Terrace restaurant and your comment has been addressed with our team and improvement is in the process. It was indeed a pleasure to have been of service to you and we...

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago

Overall this hotel is ok for a family vacation, especially with kids. You can walk by the sea shore, beach activities ie atv, archering, treasure hunt, morning jog (some has to pay) But beware of the monkeys, dont ever let the sliding door opens. Pool for toddlers is too small. They offer a BBQ/steamboat dinner (RM35 per pax for steamboat)...

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Helpful?
Thank siti_siti
SwissGardenLumut, General Manager at Swiss-Garden Beach Resort Damai Laut, responded to this review

Dear siti_siti, Thank you for taking time to share your feedback with us. We are delighted to know that you had enjoyed the facilities at our resort. The monkeys are part of the inhabitants of the pristine jungle surrounding the resort and we do have notices to remind our guests not to leave their balcony door opened as the monkeys...

Perai, Malaysia
Reviewed 2 weeks ago

The hotel was okay, the staff were friendly but the distance to the hotel is very far from town and it was dark along the way towards the hotel from town. Kinda relaxing place but lack of activity to do especially with kids.

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Helpful?
Thank ruby_angel81
SwissGardenLumut, General Manager at Swiss-Garden Beach Resort Damai Laut, responded to this review

Dear ruby_angel81, Thank you for choosing to stay with us and our appreciation to you for taking time to share your stay experience with us. One of the key attractions of our resort is its location being secluded and wrapped in lush greenery to provide the perfect setting for a relaxing holiday. Our Recreation department has a daily list of...

Reviewed 2 weeks ago via mobile

Was surprised with the quality of service that provided by front desk, especially the manager that very friendly & helpful, out of the town the resort are totally give those people who wish to have a peace of mind relaxing holiday. The pool are big and clean, the beach is also well keep as well, the only upset part is...

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Helpful?
Thank Jin Fei C
SwissGardenLumut, General Manager at Swiss-Garden Beach Resort Damai Laut, responded to this review

Dear Jin Fei C, Thank you for sharing your stay experience with us. It has been our pleasure to have you with us. We are happy to hear about the good service rendered by our Front Office Manager and we will share with him the good feedback that you had provided. Our appreciation too to you for highlighting the "peace...

Selangor, Malaysia
Reviewed 3 weeks ago

Stayed at their Villa unit which consists of 2 rooms, living hall, dining room, small kitchen and car porch. Overall experience is okay, but they have an ultimate flies problem. Swimming pool is nice, and the whole resort itself is quite huge. It takes almost 15 km from the main road to reach the resort and they dont have any...

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Helpful?
Thank Nurfitri H
SwissGardenLumut, General Manager at Swiss-Garden Beach Resort Damai Laut, responded to this review

Dear Nurfitri H, Thank you for taking the time to share your stay experience at the Villa. We wish to inform you that the Villas are actually under Swiss-Garden International Vacation Club which is a separate division from Swiss-Garden Beach Resort Damai Laut. Nevertheless, we are happy to hear that your stay has been alright. Just to update you on...

Reviewed 4 weeks ago

Maintenance is zero, for eg. The door to balcony, can be fixed where just tightening the ledge. Doing this easy to open door and can keep flies away. Lift to go up... need to climb up one floor... not thinkable... Food ... no choices. If i wanna pay this price, i can eat better outside. For eg breakfast, the food...

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Helpful?
3Thank Chris T
SwissGardenLumut, General Manager at Swiss-Garden Beach Resort Damai Laut, responded to this review

Dear Chris T, Thank you for sharing your feedback with us. We are extremely sorry to hear about the many challenges you have encountered during your stay at Swiss-Garden Beach Resort Damai Laut. We have taken note on your comments which are important for us to continuously improve our services and facilities to enhance our guests experience. We do hope...

Kuala Lumpur, Malaysia
Reviewed 23 March 2017

Expensive 1. Thai Restaurant .2 Driving Range and 3. ATV at RM45 for 15 min !!!!!!!!! Wifi and room service terrible. Location too remote. Not impressive beach and water Registration too slow and frustrating. Welcoming drinks should be served while waiting not for guest to approach counter

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Helpful?
1Thank louisotchoo
SwissGardenLumut, General Manager at Swiss-Garden Beach Resort Damai Laut, responded to this review

Dear louisotchoo, Thank you for your feedback. We are sorry to hear about your unpleasant stay experience. Your comments have been noted and highlighted to the respective departments for further improvement to ensure an enhanced experienced for all our guests. We hope to have the opportunity to welcome you back again in the near future. Thank you. Kind Regards, Patrick...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Beachfront
  • Spa
  • Breakfast included
  • Free Internet
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Questions & Answers

Here's what travellers have asked, with answers from Swiss-Garden Beach Resort Damai Laut staff and other travellers.
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Questions? Get answers from Swiss-Garden Beach Resort Damai Laut staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for rooms at 5th floor for clear sea-view. Trees at the lower level are Obstructing a clear view.”
Msajid78, 26 Apr 2017 | Read review
“top floors have been renovated”
dihuda, 24 Apr 2017 | Read review
“choose rooms that are facing the sea and on a high floor, 5th floor.”
donrking66, 16 Apr 2017 | Read review
“Relaxing and far town”
ruby_angel81, 10 Apr 2017 | Read review
“For family on budget, the apartment is good enough for your stay.”
nurfitrih2015, 2 Apr 2017 | Read review
5 of 5
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US$44* /night
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Prices are for 1 room, 2 adults
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