Kimberley Hotel Georgetown
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

Kimberley Hotel Georgetown

No. 36 G-01 Jalan Sungai Ujong, George Town, Penang Island 10100 Malaysia
Hotel room
Traveller (234)
Biew from room
Room & Suite (80)
Auction Rooms decoration
Dining (19)

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all

About

3.5
#46 of 121 hotels in George Town
4.6 of 5 bubbles
Location
3.9 of 5 bubbles
Cleanliness
3.8 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Kimberley Hotel is a new hide out in Georgetown, woven by the history of the city that located in Penang UNESCO Heritage side, which was renovated into a comfortable, classic stay. The contemporary and classic designed hotel holds a total of 118 rooms which are uniquely decorated with vibrant undertones and ambiance selections, adorned with fusion furniture style, reflecting the great Asian exotic culture.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Coffee shop
Taxi service
24-hour security
Baggage storage
24-hour check-in
24-hour front desk
Parking
Wifi
Restaurant
Breakfast available
Complimentary tea
Non-smoking hotel
Express check-in / check-out
Laundry service
Room features
Air conditioning
Desk
Housekeeping
Private balcony
Room service
Safe
Telephone
Flatscreen TV
Bottled water
Clothes rack
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, Chinese, Indonesian, Malay and 1 more

Location

No. 36 G-01 Jalan Sungai Ujong, George Town, Penang Island 10100 Malaysia
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Penang Intl Airport
305Reviews26Q+A45Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 70
  • 134
  • 63
  • 19
  • 19
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
Sally Thoe Downs wrote a review Feb 2023
Albuquerque, New Mexico5,388 contributions623 helpful votes
+1
4.0 of 5 bubbles
The thought of spending a night in Georgetown after going to the Chap Goh Meh celebrations at Esplanade was a great idea. We chose to stay at Kimberley because of its stragetic location. We could enjoy the abundant street food, check out the bazaar at the wet market at Penang Road and the little stalls that sold knick knacks like clothings, bags and pickled fruits and herbs at the Chinese medical halls. The nice thing about this part of town was the big malls where we could walked in to cool down after walking for many kilometres in the hot blazing sun. A great experience for hubby and I and a good break of our daily routine from the other side of the island. We chose the right hotel and found the staff to be friendly especially the cleaning foreign male staff who did a good job of maintaining the bedrooms.
Read more
Date of stay: February 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Abby M wrote a review Oct 2022
Hastings, New Zealand32 contributions6 helpful votes
3.0 of 5 bubbles
Had a decent stay the hotel. Fantastic location and friendly welcome. The room were a bit smaller than I imagined from the pictures. I wished that slippers came with the room without charge.

the new times for the room services should be told to the guests as the menu contained the old times. I called reception once before 10pm and they said they have changed the hours and they didn’t tell me the new hours. I called room service another day at an earlier time and said kitchen closed at 3pm, the hours on the menu was pre-covid. The staff member on the telephone said that they have not changed the time on the menu because there are too many menus to change.

The room service hours needs to be communicated with the guest clearly if they have changed or else like we just have to rely on what we have which is the menu provided. It was a shame considering I really did want to try the food.
Read more
Date of stay: October 2022
3.0 of 5 bubblesRooms
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Elle T wrote a review Dec 2022
1 contribution1 helpful vote
4.0 of 5 bubbles
Quite a comfortable stay, housekeeping was efficient, reception was helpful with directions and hotel is in a good location in the heart of Georgetown.
We had daily breakfast at the hotel’s cafe, and the cafe’s service staff were very courteous and hardworking. Special mention to Jamal, who found the back of my grandma’s watch and kept it until we looked for it 2 days later. He has also been very hospitable - always greeting customers and making us feel more at home.
Read more
Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
pafio d wrote a review Mar 2023
23 contributions2 helpful votes
+1
1.0 of 5 bubbles
This place is very dirty. The exterior is nice but once you get inside it’s bad, very bad. Hairs everywhere, bathroom was dirty, weird fluids all over the walls. The bed looks nice but once you lift the blanket….. And check the pillows ( pictures below).
I talked to the front desk the just told me email the owner.
Read more
Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kim Hai T wrote a review Dec 2017
Singapore, Singapore1 contribution9 helpful votes
1.0 of 5 bubbles
I am from Singapore and have booked 4 rooms for 3 nights stay from 6-9 November 2017. On 5th Nov the day before we depart to Penang, we learned from the news that there was a massive flood in Penang and the Army has been activated to assist in evacuation.

Sensing the seriousness of the situation, I called the hotel several times throughout the day but no one picked up the phone. Thinking that the Hotel might be affected by the flood, we therefore skipped our flight the next morning, 6th Nov.

I subsequently called the Hotel to seek either a refund or credit to rebook the rooms within 6 months and was told to speak with a Manager, Jason. Called him on his mobile several times and Jason did not pick up the call nor does he call back.

I am totally disgusted with Kimberley Hotel for their handling in a crisis situation - by simply ignoring their guests. Would me and friends be staying with Kimberley Hotel henceforth? You bet!
Read more
Review collected in partnership with this hotel
Date of stay: November 2017Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jack101213 wrote a review Jul 2019
Johor Bahru, Malaysia663 contributions232 helpful votes
4.0 of 5 bubbles
Came with a tour group and stayed at this hotel over the weekend . Room and bathroom is small but is not an issue to us as we are out most of the time only to come back to bath and sleep. Place is quiet and bed very comfortable to sleep in. Front desk, dining and security staff friendly and helpful. This is a nice place to stay as is located within walking distance of food, entertainment, shopping and tourist area.
Read more
Date of stay: July 2019
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SharifahQaseh, Front Office Manager at Kimberley Hotel Georgetown
Responded 29 Jul 2019
Dear Jack101213, Thank you for choosing Kimberley Hotel and for giving us time writing a wonderful review! We are glad to have you here in our home located the heart of city and enjoyed the services provided by my team members reception,dining and follow by security guard.They will be truly happy to hear your kind words as we take pride in attending our guest’s needs in the best way possible. On behalf of Kimberley Hotel team, thank you and all of us look forward to welcoming you back with even better service in the near future. Cheers! " To Give The Best Accommodation Experience "
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Paiman wrote a review Oct 2016
Pai138 contributions40 helpful votes
1.0 of 5 bubbles
Unfortunately I've run into this type of attitude in lower budget hotels, where the staff acts as though they are doing the patron a favor by allowing them to stay at their establishment, having no idea that it is the business that should be meeting the need of its patrons.

I went to the front desk at the Kimberly Hotel to inquire about booking a room for a week. We had been staying at an excellent hotel, with excellent service, but wanted to see what was available in an area closer to where we have been spending most of our time on this vacation. We asked the woman at the front desk what types of rooms or suites the hotel had available, All she did was respond with a list of prices. When we asked if we could see an upper end room, she told us that she was unable to do that. Then we asked if we could see some photos of some rooms and were told to go to the website. When we found a room that looked appealing, we asked which room it was and the rate. She told us she did not know. We asked if there was any way we could get more information and she told us no.

If this is the attitude that of the welcoming staff has, I doubt that a stay at The Kimberly would be anything less than a big headache. If they are unwilling to show you a room before you check in, I would tend to think the rooms are terrible.
Read more
Date of stay: October 2016
1.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Shawn C wrote a review Apr 2017
Singapore, Singapore47 contributions207 helpful votes
4.0 of 5 bubbles
Stayed 3-nights during my last visit with my family. The hotel is conveniently located near great local eateries and the Komtar bus terminal. We took bus 401E (fare at RM 2.7 each) from the airport that brought us to the bus terminal. Thereafter, it was a short 5 mins walk to the hotel.

We booked the standard room, which was a little small but manageable. Comes with attached bathroom with towels, complimentary shower gel and shampoo. Do remember to bring your own toothbrush, toothpaste and room slippers as these were not provided. There were no hair dryers in the room; but I read that you can ask for 1 from house-keeping. The staffs are really friendly, including the security guard that came from Nepal.

We did not take the breakfast at the hotel, as there are many great local eateries around. Yong Pin restaurant opposite the hotel serves yummy dim sum in the mornings (from 6am) and evenings. You can also get good local hawker food (Prawn Noodles, Won Ton Noodles, Chee Cheong Fun, Fried Fritters, Curry Mee and of course the local Penang coffee) at many of the mobile stalls/coffee shops around the chowrasta market 5 mins walk away. Penang famous teochew chendol stall is also around the chowrasta market.

The famous Kimberley night market (just 1 min walk away) comes alive starting 6pm. Plenty of good food at a very affordable price. You should absolutely try the famous Kimberley Street duck kuay chap and the desserts.

There are also plenty of shopping malls nearby, Else, you can take the local rapid express bus or hail a Uber to bring you to other local attractions. Oh by the way, I will recommend that you skip the gurney drive hawker center. The food there are sub-standard at tourist prices. I would rather eat in Georgetown.

Overall, it was a great stay at the hotel and I will definitely return.
Read more
Date of stay: April 2017
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from KhangSheong, Digital Marketing Officer at Kimberley Hotel Georgetown
Responded 11 Apr 2017
Dear guest, Greetings from Kimberley Hotel Georgetown, Penang. Thank you for your time writing this review sharing us your great experience during your stay with us. We are happy to see that you had enjoyed a lot during your stay. For your information, we provide amenities such as toothbrush, toothpaste and slippers for rooms on Deluxe and above. For the hair dryer, the guest may request one upon check-in. We are happy to see what you did here sharing all the great foods and experience to the public. Hope you will visit us again in the future! Once again, thank you for choosing Kimberley Hotel Georgetown, Penang. Looking forward to your next day!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
AnnArmstrogn wrote a review Dec 2019
Kuching, Malaysia75 contributions73 helpful votes
4.0 of 5 bubbles
The Kimberly hotel at the edge of Penang's UNESCO's World Heritage Centre provide easy access to the 21st and the 18th and 19th century worlds.

The room which I had was mostly taken up by the bed and it was a tight squeeze between it and the writing table. What was easily visible was clean, but I had to search for an item that had rolled under the bed and there were the beginnings of dust bunnies.

The breakfasts, which were included in the price of the room, were disappointing. The selection of food was limited and the restaurant was packed. We waited until 9:30 - 9:45 before going for breakfast because there was no place to sit.

The staff, in this sea of people, were noticeably calm and collected. They were polite and efficient, as were those working on the registration counter when large numbers were checking out and attempting to check in. I arrived early and left my bags in the hotel before checking, but they were left in the registration area, rather than a secure room.

The pluses for this hotel are its location, and despite being new, it has kept the essence of historical Penang.
Read more
Date of stay: December 2019
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesService
Room Tip: Try to get a room overlooking the street and one that has a balcony that can be used.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from SharifahQaseh, Front Office Manager at Kimberley Hotel Georgetown
Responded 31 Dec 2019
Dear AnnArmstrogn, Thank you for staying with us.We are sincerely grateful that you have taken the time and effort to share your experience. We have taken note of your comments cleanliness and will informed Housekeeping team for immediate rectification. Further to your comment regarding breakfast, Our Food and Beverage Manager and her team will be more prepared in advance as hotel is running high occupancy and are working closely with the kitchen team, to take immediate actions to ensure our high food quality standards are maintained. In addition, All bags guest left at reception counter will keep inside the luggage room once reception counter free of guest. One again, please accept our sincere apologies for the inconvenience caused. Cheers! " To Give The Best Accommodation Experience "
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
b19tam wrote a review Dec 2018
Praia da Pipa, RN8 contributions4 helpful votes
1.0 of 5 bubbles
If something is priced cheap it's for a reason. The hotel reception is clean and to a high standard but you don't sleep in the reception area. When we checked in I asked for a quiet room. The walls were all dirty, the bed sheets were very worn, bathroom was dirty with bugs and towels so old that they were ripped. The bedroom floor was dirty and obviously had not seen hot water and detergent in years. We asked for a room change only to be shown the same standard. Basically you get what you pay for low price equals poor hygiene. The hotel rooms are also very noisy so don't expect a restful night. We had booked 4 nights and cut our stay just to leave asap.
Read more
Date of stay: November 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Not the right property for you?
There are more places to choose from in the George Town area.
PRICE RANGE
£14 - £25 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaPenangPenang IslandGeorge Town
NUMBER OF ROOMS
115
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

KIMBERLEY HOTEL GEORGETOWN - Updated 2024 Prices, Reviews, and Photos

Frequently Asked Questions about Kimberley Hotel Georgetown
Which popular attractions are close to Kimberley Hotel Georgetown?
Nearby attractions include Penang House of Music (0.2 miles), George Town (0.3 miles), and Sun Yat Sen Museum (0.3 miles).
What are some of the property amenities at Kimberley Hotel Georgetown?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and free parking.
Which room amenities are available at Kimberley Hotel Georgetown?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Kimberley Hotel Georgetown?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Kimberley Hotel Georgetown?
Yes, free parking is available to guests.
What are some restaurants close to Kimberley Hotel Georgetown?
Conveniently located restaurants include Junk Cafe, Yin's Sourdough Bakery and Cafe, and Tek Sen Restaurant.
Which languages are spoken by the staff at Kimberley Hotel Georgetown?
The staff speaks multiple languages, including English, Chinese, Indonesian, Malay, and Tamil.
Are there any historical sites close to Kimberley Hotel Georgetown?
Many travellers enjoy visiting Armenian Street (0.3 miles), George Town (0.3 miles), and Sun Yat Sen Museum (0.3 miles).
Is Kimberley Hotel Georgetown accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
All George Town HotelsGeorge Town Hotel DealsLast Minute Hotels in George TownHotels near Kimberley Hotel Georgetown
Things to DoRestaurantsFlightsHoliday RentalsTravel StoriesCruisesCar Hire