OZO George Town Penang
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

OZO George Town Penang

Traveller (121)
Sleep Room
Room & Suite (8)
OZO George Town Penang
Videos (1)

View prices for your travel dates

Contact accommodation for availability.
There are similar hotels available.
View all

About

4.0
#36 of 121 hotels in George Town
4.4 of 5 bubbles
Location
4.0 of 5 bubbles
Cleanliness
4.0 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Sleep, connect and explore George Town, Malaysia’s world-renowned heritage city, with OZO George Town Penang as your base. This all-new hotel is a refreshing urban address and the perfect city-island getaway where travellers can enjoy a great sleep experience and wake up at the heart of it all feeling inspired, recharged, and ready to roll.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Infinity pool
Fitness Centre with Gym / Workout Room
Restaurant
Airport transportation
Meeting rooms
Concierge
Paid public parking nearby
Secured parking
Wifi
Rooftop pool
Breakfast available
Breakfast buffet
24-hour check-in
24-hour front desk
Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Refrigerator
Cable / satellite TV
Bath / shower
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Room types
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
City View
Modern
Languages Spoken
English, Malay
Hotel links
Special Offer:Unpack Some Really Good Vibes at OZO!

Location

166, Jalan Argyll, George Town, Penang Island 10050 Malaysia
191Reviews0Q+A14Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 88
  • 55
  • 21
  • 14
  • 13
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Detailed Reviews
Jubilong wrote a review Mar 2023
Singapore, Singapore
Hotel's Favourite
5.0 of 5 bubbles
The hotel is new and it was build in 2020 as I read. Very nice modern deco with very comfortable bedding. The furnishings were as if it was 3 years ago, no musky carpet and the wardrobe smells of fresh carpentry.

Great location to most eateries in Georgetown otherwise it's always a convenient ride by Grab ride hailing.

Across the road is a convenient store and to it's far left is a coffeeshop that serves breakfast.

Love this hotel
Read more
Review collected in partnership with this hotel
Date of stay: March 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aizat Ali, Owner at OZO George Town Penang
Responded 23 Mar 2023
We are delighted to hear that you had an enjoyable experience during your recent stay at OZO George Town Penang. Thank you for choosing to stay with us and we hope to welcome you back again in future.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MsPlin wrote a review Apr 2022
Singapore, Singapore
+1
4.0 of 5 bubbles
Location at George Town about 1.5km to most local attractions and famous local foods could actually walk around to explore. To take grab ride around George Town is RM 5 per trip and to Gurney area malls is between RM11 to RM13.

No sight of money changer, convenience stores and eateries near hotel area. 7/11 store (a bit of distance away from the hotel) only operates standard business hours not 24 hours.
Read more
Date of stay: April 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Keven Yong, Guest Services / Front Office at OZO George Town Penang
Responded 18 May 2022
Dear Guest, Greetings from OZO Georgetown Penang! It was a pleasure having you stay with us. However we are regret that we did not assist you during your stay, actually the nearest money changer is only 5 minutes driving distance in the nearby mall, therefore you may find a few convenience stores such as Happy Mart which operate 24 hours in walking distance about 3-5minutes. We looking forward to have you staying with us again, any information you can get from our reception. Thank you for leaving us this review of your recent stay. Best regards, Management Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
j0e320 wrote a review Oct 2022
Kuala Lumpur, Malaysia
4.0 of 5 bubbles
1. Room toilet hose gun was broken/leaking and no spare part replacement. water drop on the floor. The first maintenance guy did not fix the hose. It was leaking and he said it was fixed !. After he left the leaking is everywhere on the floor. I have to call again maintenance team to come for 2nd time. However, the 2nd maintenance guy did a good job with an alternative solution however the hose still has minor leaking. There is no spare part available during that time.
2. Housekeeping lady response very late and was a bit rude. Took me more than 1.5hrs to request water and force me to call the operator 2nd time to contact the cleaning manager as I really need the water. The housekeeping Malay short lady with glasses came to my room and sent the item without apologizing and pass the item and say "Nahhhhhhhh" 🙄🙄🙄 with an unsatisfied face (emotional face). Attitude needs to improve. It is not hard to say "sorry" when I can say "Thank you" to her for sending the item even though she was very very late.
3. Breakfast needs to add more Penang signature food variety
4. Lvl 1 Entrance Lobby can smell musty and sweat

Overall good hotel to stay
Read more
Review collected in partnership with this hotel
Date of stay: October 2022
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Keven Yong, Owner at OZO George Town Penang
Responded 20 Oct 2022
Dear Guest, Greetings from OZO Georgetown Penang! We make every effort to deliver seamless guest experiences to all our valued guests and on this instance please accept our utmost sincere apologies due to the unavoidable circumstances. We truly apologies and deeply regret for the inconveniences caused and we totally understand your frustration. Thank you for raising this matter and giving us an opportunity to perform even better. Best regards, Management Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Meander09310812622 wrote a review Apr 2023
3.0 of 5 bubbles
This is my first time staying at ozo penang hotel. The room is great for family of 4 adults and the place of the hotel is very near to every place in city centre. The car parking is quite modern where u can park ur car only inside the building without having u need to look around the empty slot. But still its first come first serve. My concern is that the cleanliness of the hotel room was far away from 4 or 5 star hotel. It rather require a lot improvement. The maintenance of the equipment of the room especially the bathroom need to have attention. The bed in quite comfy and the bathroom for suite room is spacious and i think can put one more single bed. My room got the living room which quite spacious and feels like home.
Read more
Review collected in partnership with this hotel
Date of stay: April 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aizat Ali, Owner at OZO George Town Penang
Responded 2 May 2023
Dear Guest, Greetings from OZO Georgetown Penang! We’re so grateful that you took the time to share your feedback about us. We will take note and improve our services and facilities. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you. Best Regards, Management Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lowl556 wrote a review Oct 2022
+1
4.0 of 5 bubbles
Staff is friendly and generally helpful.

We did not have to queue at all to check in. Room is spacious and clean. Reception is on 20th floor which is different from most hotels. There is also a convenience store and massage place directly opposite the hotel.

Our shower head had a minor hiccup(the ring fell out) and we called reception. Technician came within a few minutes and managed to fix it for us promptly. Very efficient.

However,I could hear construction noises on my first night (around 2am) so perhaps hotel is not very sound proof.

I would suggest to bring your own toothbrush as the bristles of the toothbrush is really hard. (Ozo Penang please consider to change the toothbrush supplier 👀)

Thank you to Ms Caroline Cho for helping my friend and I print out boarding passes.

Overall,this is the hotel to go to if you want something affordable and convenient to attractions.
Read more
Date of stay: October 2022Trip type: Travelled with friends
Room Tip: Bring your own toothbrush!!! Also I think their shower gel and shampoo is the same (smell the...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Keven Yong, Owner at OZO George Town Penang
Responded 26 Oct 2022
Dear Guest, Greetings from OZO Georgetown Penang! We are so appreciative of your kind comments. We acknowledge that our employees are the most valuable asset of our organization and especially the front-line employees like Caroline. They are our brand ambassadors. It will be our pleasure to be at your service again. Thank you. Best regards, Management Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
yfuwong wrote a review Mar 2022
Penang Island, Malaysia
5.0 of 5 bubbles
Stayed here one night in family suites with 2 rooms with my 2 kids, the hotel is not far from Komtar penang. Parking is not an issue even for our MPV, their rotating car park with escalator can move the car into empty slot. Check-in is fast and we stayed at level 19th with nice city and some ocean view. Room is very big with a living room, master room with big washroom and changing cabinet, and another connecting room. Wifi is fast and there are 19 tv channels to choose from. Next morning we went for their gym at level 22, not very big but good enough with 5-6 workout machines. Breakfast is at level 21 buffet styles, choice is just nice, not many but food is ok with reasonable price, only RM21 per pax.
Read more
Date of stay: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Keven Yong, Guest Services / Front Office at OZO George Town Penang
Responded 18 May 2022
Dear Guest, Greetings from OZO Georgetown Penang! We’re so grateful that you took the time to give a positive rating about us. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you. Best regards, Management Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
HazelLee9898 wrote a review Dec 2022
Kuala Lumpur, Malaysia
4.0 of 5 bubbles
Good location, walking distance to nearby eateries. Overall is ok except limited parking for SUV cars. There’s only 6 parking slots for SUV cars in the hotel, and it will takes time to get your car as the parking using car lift system. There’s no more car park available when we are back at night, so we are required to park our car outside nearby the hotel. The room aircond is not cold enough even we turned it on for whole day. Hotel room service need to improve. We requested for room cleaning service on Day 2, but no water bottle being refilled and the towels were not changed. Seems like the towel are being folded back only.
Read more
Review collected in partnership with this hotel
Date of stay: December 2022
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Keven Yong, Owner at OZO George Town Penang
Responded 27 Dec 2022
Dear Guest, Greetings from OZO Georgetown Penang! We’re so grateful that you took the time to share your feedback about us. We will take note and improve our services and facilities. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you. Best regards, Management Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sha wrote a review Apr 2022
1.0 of 5 bubbles
It was dissapointed as the person who clean the room was not changed the towel. Spilled drinks on the hand towel and i purposely put it aside so they can change it, however when Im back the hand towel they hang it as it was clean and changed to new towel but when Im about to wipe my face the stain was still there and i am so shock that they dont even changed it and hang it back as it was the new towel. Bad service and i dont know if the rest of the towel was clean enough. Not recommended at all because they are not practise CLeanliness at all.
Read more
Date of stay: April 2022Trip type: Travelled as a couple
Room Tip: To always check the cleanliness of the room/ towels
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Keven Yong, Guest Services / Front Office at OZO George Town Penang
Responded 18 May 2022
Dear Guest, Greetings from OZO Georgetown Penang! Before even attempting to explain the reasons leading to this unintended service shortcomings, I would like to sincerely apologise for any inconveniences caused. We have further investigated with associates concerned and they have been strictly reminded to undertake their duties and tasks diligently. At OZO Georgetown Penang, we are committed to guest's satisfaction and have a zero-tolerance policy in this respect. We appreciate that you understand that mistakes sometimes happen despite the numerous checks and measures. We deeply regret this happened to you, nevertheless rest assured that preventable measures are introduced to avoid the recurrence of the similar issues. Thank you for sharing your feedback which we highly appreciate. We value your opinion and see it as an opportunity to learn and improve. Best regards, Management Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sandra Tan wrote a review May 2023
Singapore, Singapore
4.0 of 5 bubbles
The service staff was excellent. Upon check-in, the room was clean, neat and tidy. I was fortunate to have been given a room on the 18th floor with a great view of the sea. Ozo's location was very convenient, as you could easily walk to nearby restaurants and street food. However, at night, I could hear some loud singing from a nearby pub. Fortunately, the noise did not continue into the late night.
Read more
Review collected in partnership with this hotel
Date of stay: April 2023
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Aizat Ali, Owner at OZO George Town Penang
Responded 11 May 2023
We are delighted to hear that you had an enjoyable experience during your recent stay at OZO George Town Penang. Thank you for choosing to stay with us and we hope to welcome you back again in future.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Poon2828 wrote a review Nov 2022
Singapore, Singapore
4.0 of 5 bubbles
Room was clean and tidy with a nice sofa. Bedding was soft and comfortable. The hairdryer was the best i experienced in hotels, it gives a perfect blow! Location was ideal too, few well-known food, famous streets and morning market were generally 10mins walk away. Can just take grab rides to Jalan Burma and Gurney areas.
Read more
Review collected in partnership with this hotel
Date of stay: November 2022
5.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Keven Yong, Owner at OZO George Town Penang
Responded 11 Nov 2022
Dear Guest, Greetings from OZO Georgetown Penang! We’re so grateful that you took the time to share positive review about us. It’s our pleasure to serve you and we look forward to your future stay with us. Thank you. Best regards, Management Team
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
No results found.Try changing or clearing your search to read questions and answers.
Sunshine wrote a tip May 2024
Thailand47 contributions4 helpful votes
3.0 of 5 bubbles
"Pick breakfast from outside of the hotel"
Read full review
Littleindianboy wrote a tip Apr 2023
Guangzhou, China7 contributions
1.0 of 5 bubbles
"Pls think twice before booking this hotel"
Read full review
Yhen wrote a tip Mar 2023
20 contributions6 helpful votes
3.0 of 5 bubbles
"Not ideal hotel if you are arriving before check in time as they do not allow early check in. 😬"
Read full review
Shoeless1963 wrote a tip Jan 2023
Maidenhead, United Kingdom208 contributions189 helpful votes
1.0 of 5 bubbles
"Use GRAB, don't trust the hotel"
Read full review
HC wrote a tip Jan 2023
Singapore, Singapore28 contributions12 helpful votes
3.0 of 5 bubbles
"Can't recommend this hotel until they sort out their maintenance issues; they also need to carpet all the seating areas."
Read full review
Not the right property for you?
There are more places to choose from in the George Town area.
PRICE RANGE
£36 - £49 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaPenangPenang IslandGeorge Town
NUMBER OF ROOMS
139
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

OZO GEORGE TOWN PENANG - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about OZO George Town Penang
Which popular attractions are close to OZO George Town Penang?
Nearby attractions include Old Protestant Cemetery (0.3 miles), Chowrasta Market (0.3 miles), and David ST Loh Gallery - Visit by appointment only (0.2 miles).
What are some of the property amenities at OZO George Town Penang?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness centre.
Which room amenities are available at OZO George Town Penang?
Top room amenities include air conditioning, blackout curtains, and a desk.
What food & drink options are available at OZO George Town Penang?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at OZO George Town Penang?
Yes, free parking, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to OZO George Town Penang?
Conveniently located restaurants include Laksalicious, Salsas Penang, and Red Garden Food Paradise & Night Market.
Are there opportunities to exercise at OZO George Town Penang?
Yes, guests have access to a fitness centre and an infinity pool during their stay.
Does OZO George Town Penang have airport transportation?
Yes, OZO George Town Penang offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at OZO George Town Penang?
The staff speaks multiple languages, including English and Malay.
Are there any historical sites close to OZO George Town Penang?
Many travellers enjoy visiting Armenian Street (0.6 miles), George Town (0.6 miles), and Sun Yat Sen Museum (0.6 miles).
Does OZO George Town Penang have any great views?
Yes, guests often enjoy the city view available here.
All George Town HotelsGeorge Town Hotel DealsLast Minute Hotels in George TownHotels near OZO George Town Penang
Things to DoRestaurantsFlightsHoliday RentalsTravel StoriesCruisesCar Hire