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Georgetown City Hotel

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Georgetown City Hotel
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401 Reviews from our TripAdvisor Community

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Showing 355: English reviews
Penang Island, Malaysia
1 review
Reviewed 2 days ago NEW

I organized event at this hotel. The environment is nice. Both manager and staff are nice! They provided a very good services to us! They will try to fulfill your requirement once you request to. They are friendly and nice. Perhaps you may like this.

Helpful?
Thank Sharon_Kheoh94
Kuala Lumpur, Malaysia
Level Contributor
11 reviews
5 hotel reviews
Reviewed 2 weeks ago

I'm glad to stay here during my holiday. Staffs were friendly and helpful. I can walk to Gurney Drive because it is nearby and public transportation are reliable to go to as far as bayan baru, teluk bahang, etc. I made room service order for dinner and the food was delicious and fulfilling. The service was fast too. Wifi is... More 

Helpful?
Thank ummusaadahzubir
KalaKalimuthu, Front Office Manager at Georgetown City Hotel, responded to this review

Dear Ummusaadahzubir, We would like to thank you for sharing your feedback with us on Tripadvisor. We do appreciate hearing from our guests as their comments are valuable to us to continue improving our standards. It is wonderful to read that you were impressed with the efficient and professional service during your stay with us. Our goal is to always... More 

Surabaya
Level Contributor
66 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 4 weeks ago

Choose this hotel because it located right in front of the Adventist Hospital. Rated as 4-stars, actually this is an old and dull hotel, but cleans enough. The room and bathroom was big and clean. The bed was OK. Air Con and Hot Water was running well. I love their big window that occupies the entire wall. It looks so... More 

Helpful?
Thank Vera V
KalaKalimuthu, Front Office Manager at Georgetown City Hotel, responded to this review

Dear Mr Vera, We would like to thank you for sharing your feedback with us on Tripadvisor. We do appreciate hearing from our guests as their comments are valuable to us to continue improving our standards. Please accept my apologies for unpleasant experience. Noted on your comments with the regards to WiFi, we are working on the options to change... More 

Indonesia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago via mobile

Stayed here for 3 nights in Junior Suite. Location - Good. There are two 24 hours mini markets and a small food court just beside the hotel. That way you won't have to worry about getting food/water anytime. Around 1 min walk to Adventist Hospital and 15 min walk to Gurney Plaza. Receptionist - Good. Check in and check out... More 

Helpful?
Thank Freddy W
KalaKalimuthu, Front Office Manager at Georgetown City Hotel, responded to this review

Dear Mr Freddy W, We would like to thank you for sharing your feedback with us on Tripadvisor. We do appreciate hearing from our guests as their comments are valuable to us to continue improving our standards. I am delighted to know that you have enjoyed our location and that it allowed you to conveniently reach all the places that... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 October 2016

Organised my brother's wedding at this hotel. It was magical! The management team was attuned to our needs and readily available throughout the event. My family and I had a fantastic experience all in all. We would definitely consider and recommend Georgetown City Hotel for future events for our friends and family alike. Kudos to the management team for going... More 

Helpful?
1 Thank Salahuddin K
KalaKalimuthu, Front Office Manager at Georgetown City Hotel, responded to this review

Dear En. Salahuddin, We would like to thank you for sharing your feedback with us in Tripadvisor. We are extremely grateful to you for taking the time to write to us with regards to your experience with hotel service. It is definitely with feedback from valued guest like yourself which will further help to improve our product and service standards.... More 

JOONDALUP WESTERN AUSTRA
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 October 2016

On the internet this place advertises triple share room, what it does not tell you that it only accommodates either 1 king size bed or 2 single beds and a roll out camp bed. not impressed. there were 3 adults and one of us had to sleep on a camp bed. The lift was very slow and people were smoking... More 

Helpful?
1 Thank ALLISON B
KalaKalimuthu, Front Office Manager at Georgetown City Hotel, responded to this review

Dear Allison B, We would like to thank you for sharing your feedback with us on Tripadvisor. We do appreciate hearing from our guests as their comments are valuable to us to continue improving our standards. Please accept my apologies for your unpleasant experience. We are in the mid of upgrading our lift service, therefore some maintenance work was in... More 

Travellers are raving about these George Town hotels

Kuala Lumpur, Malaysia
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 October 2016 via mobile

Since this hotel have some time history, the room looks old and have some bad smell (in level 15), however just make up room. For this time we choose or request connected room for both, but one side of the door for connected in between room not able to lock well. Every time we back the connection door surprisingly open.... More 

Helpful?
Thank Jchin21
KalaKalimuthu, Front Office Manager at Georgetown City Hotel, responded to this review

Dear Jchin 21, We would like to thank you for sharing your feedback with us on Tripadvisor. We do appreciate hearing from our guests as their comments are valuable to us to continue improving our standards. We have taken note on your comments of the connecting door problem and we will review the trainings for the housekeeping staff with our... More 

1 review
Reviewed 17 September 2016 via mobile

Stayed in junior suite room it is spacious and clean. The only thing noticed some areas need to be highlighted. Attached is the pictures. The hotel is very convenient to go to town as in front there is a bus stand. The lift seems to be dark and need extra lights. We had breakfast at the cafe. The breakfast choices... More 

Helpful?
Thank Yazhini72
KalaKalimuthu, Front Office Manager at Georgetown City Hotel, responded to this review

Dear Yazhini72, We would like to thank you for sharing your feedback with us on Tripadvisor. We do appreciate hearing from our guests as their comments are valuable to us to continue improving our standards. I am delighted to know that you have enjoyed our location and that it allowed you to conveniently reach all the places that you need... More 

Stockholm, Sweden
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 September 2016

I'm so disappointed I booked this hotel. The WiFi is barely working at all, so I wasn't able to get any job done while in the hotel. Two of the electrical outlets couldn't give enough power to charge my laptop, so I could only use the third one. The breakfast is mediocre, and while they have yogurt, it wasn't kept... More 

Helpful?
1 Thank anders222
KalaKalimuthu, Front Office Manager at Georgetown City Hotel, responded to this review

Dear anders222, We would like to thank you for sharing your feedback with us on Tripadvisor. We do appreciate hearing from our guests as their comments are valuable to us to continue improving our standards. Please accept my apologies for your unpleasant experience. Noted on your comments with the regards to wifi , we are working on options to provide... More 

1 review
Reviewed 27 August 2016 via mobile

We chose this hotel ballroom for our dinner as it can fit our capacity needed which is 600pax. The hotel staffs are very helpful as they fulfill all our requirements and made adjustments as we requested. Our contact person, Mr Leon Tan was very kind and also gave suggestions from his point of view for a better flow of the... More 

Helpful?
Thank Athira K
KalaKalimuthu, Front Office Manager at Georgetown City Hotel, responded to this review

Dear Athira K, We would like to thank you for sharing your feedback with us in Tripadvisor. We are extremely grateful to you for taking the time to write to us with regards to your experience with hotel service. It is definitely with feedback from valued guest like yourself which will further help to improve our product and service standards.... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Home to discerning business and leisure travellers, the Berjaya Penang Hotel is conveniently located as part of the lively ‘1-Stop Midlands Park’ business and entertainment centre. With enchanting cultures, heritage and tantalizing food all around, the Penang Island also heralds in a golden opportunity to make business a true pleasure. ... more   less 

Additional Information about Georgetown City Hotel

Address: 1 Stop Midlands Park, Burmah, George Town, Penang Island 10350, Malaysia (Formerly Berjaya Penang Hotel)
Region: Malaysia > Penang > Penang Island > George Town
Price Range: £33 - £61 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Georgetown City Hotel 4*
Number of rooms: 320
Reservation Options:
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Also Known As:
Berjaya Hotel Georgetown
Georgetown City Hotel Penang/George Town
Hotel Style:
#13 Luxury Hotel in George Town
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Questions & Answers

Here's what travellers have asked, with answers from Georgetown City Hotel staff and other travellers.
1 question
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Jakarta, Indonesia

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Questions? Get answers from Georgetown City Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There have sea view and shopping mall nearby.”
 of 5 bubbles Sharon_Kheoh94, 2 Dec 2016 | Read review
“Ask for sea view room... It worth seeing.”
 of 5 bubbles ummusaadahzubir, 16 Nov 2016 | Read review
“the higher floor the better”
  • inside wardrobe
  • electricity box
 of 5 bubbles VeraV803, 6 Nov 2016 | Read review
“Ask a room with sea view, and bring your own toothbrush, tooth-paste and shampoo.”
 of 5 bubbles siicad, 13 Aug 2016 | Read review
“Room minus breakfast”
 of 5 bubbles ykh_malaysia, 3 Aug 2016 | Read review
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