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Grand Margherita Hotel

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Grand Margherita Hotel
Grand Margherita Hotel
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497 Reviews from our TripAdvisor Community

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Showing 432: English reviews
Kuching, Malaysia
Reviewed 3 days ago NEWvia mobile

A very average hotel in the middle of it all. Small room, congested lobby. Hard to get parking since they prioritize people who attended wedding/event than staying guest. Hard bed, very thin pillow. Noisy air cond. Very basic in room amenities, no bathrobe & in room sleeper provided. River view was quite nice though.

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Helpful?
Thank Ayla_Kosmonova
London, United Kingdom
Reviewed 1 week ago via mobile

we booked grand margherita because 1) it's quite centrally located (confirmed it after the visit - its right in front of the famous kuching cats. according to our uber driver, this used to be Holiday Inn) 2) one of the hotels that has two double beds - we went in a group of 3 and most hotels do not take...

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Helpful?
Thank Yvonne Y
Taipei, Taipei, Taiwan
Reviewed 2 weeks ago

Room was updated but still looks old especially bathroom, Nice breakfast service (the manager of the breakfast restaurant is excellence) but they should know how to make the omelette right (it was too big and overcooked). I was setting wake up call through front desk for my early departure but came out nobody calls my room!! When I ask the...

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Helpful?
1Thank AMY8556
ActingOfficer_GmhRmh, Marketing and Communication Assistant at Grand Margherita Hotel, responded to this review

Dear AMY8556, Greetings from Grand Margherita Hotel! Thank you for taking the time to write us your review and thank you for choosing and staying with us! We are delighted to know that our Food and Beverage manager gave you a wonderful service! Will surely convey your kind words to him to give him the appreciation and encouragement! However, we...

London, United Kingdom
Reviewed 2 weeks ago

Great location, lovely staff, clean rooms. We stayed on the Executive Lounge and it was great, the breakfast was lovely and we had a great view of the river. The location was perfect and really centrally located

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Helpful?
Thank gweng132014
ActingOfficer_GmhRmh, Marketing and Communication Assistant at Grand Margherita Hotel, responded to this review

Dear Gweng132014, Greetings from Grand Margherita Hotel! Thank you for taking the time to write us your kind review! We very much appreciate your feedback regarding your stay at the hotel! We would also like to convey our sincere gratitude for staying with us! It is always a pleasure to receive a positive feedback! Your kind review will surely give...

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago

Been a regular to Kuching and been staying in Pullman, Hilton and Four Points (now known as Century). Wanted to give a try at Grand Margherita for a change as recommended by a friend. That change was my greatest regret. Paid RM588.30 for a mere dull superior room.(Room No.404) Just cannot belief it for the amount paid for that type...

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Helpful?
Thank dharroshan
Reviewed 2 weeks ago via mobile

Very friendly and service-minded staff, especially the waiting staff in the bar and in the breakfast. The buffet dinner was ok but not great! The waiters was a bit slow but friendly. The buffet was clean and fresh and had good variety of options. The cleaning of the room was some days good and some days not that good. Could...

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Helpful?
Thank Malin E
ActingOfficer_GmhRmh, Marketing and Communication Assistant at Grand Margherita Hotel, responded to this review

Dear Malin E, Greetings from Grand Margherita Hotel! We would like to thank you for the review and would like to express our sincere gratitude for choosing and staying with us! We are glad that our staff's hospitality has given you the warmth and comfort of our services! However, we apologize for the shortcoming your endured along your stay regarding...

Kuala Lumpur, Malaysia
Reviewed 3 weeks ago

Check into the executive room booked by my company on a business trip, not expecting much for an over night stay The executive lounge was man by experienced staff who called guest by name The food serve was basic but the service was exceptional The view over looking the river was a sight to be behold that attracted me to...

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Helpful?
Thank Richaard W
ActingOfficer_GmhRmh, Marketing and Communication Assistant at Grand Margherita Hotel, responded to this review

Dear Richaard W, Greetings from Grand Margherita Hotel! First of all, thank you for taking the time to write us your kind review! Secondly, we would like to express our sincere gratitude for choosing and staying with us! Based on your review, it seems that you had a wonderful time as to our location are one of the best where...

Klang, Malaysia
Reviewed 4 weeks ago via mobile

Stayed in the executive floor, was first confused by the outlook of the hotel. It shows its age from outside, but dont worry it has been renovated lately and the interior is almost up-to- date. Really enjoyed my stay in the executive floor where was given access to the lounge. Worth the stay👍🏽👍🏽had good food there from 5-7pm with free...

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Thank MrGovindan
ActingOfficer_GmhRmh, Marketing and Communication Assistant at Grand Margherita Hotel, responded to this review

Dear Mr.Govindan, Greetings from Grand Margherita Hotel! We would like to fore most, thank you for choosing and staying with us! Indeed, we are delighted to know that you enjoyed your stay with us and is satisfied with our facilities and services! Our team has strive to give out the best experience to the guest everyday and to see the...

Reviewed 24 October 2016 via mobile

Based on the hotel's reputation and being in the prime and most strategic location, I expect the hotel room to be better. It is very sad to see the room is very much run down. My closet had no handles except for some protruding screws - almost tore my shirt at one point. Some lights weren't working and despite having...

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Helpful?
Thank iz213y
ActingOfficer_GmhRmh, Marketing and Communication Assistant at Grand Margherita Hotel, responded to this review

Dear iz213y, Greetings from Grand Margherita Hotel! First of all, we would like to thank you for taking the time to write us your review and thank you for staying with us! We are glad to know that you loved our staff's warm hospitality and enjoyed our breakfast buffet! However, we apologize for the shortcomings that you encountered during your...

Bath, United Kingdom
Reviewed 22 October 2016 via mobile

Booked one of the refurbished rooms and it was spacious, bright and clean. We were given an upgrade on arrival to one of the executive rooms which was great as this included free drinks and snacks at the executive lounge every day between 5 and 7 pm. The room overlooked the riverside and I would recommend a room on this...

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Helpful?
Thank Sarah R
ActingOfficer_GmhRmh, Marketing and Communication Assistant at Grand Margherita Hotel, responded to this review

Dear Sarah R, Greetings from Grand Margherita Hotel! First and for most, thank you for the review! We would like to convey our sincere gratitude for choosing and staying with us! We are mostly delighted to know that you enjoyed your stay! Your kind feedback has been shared to the rest of the team for our further improvements as we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Breakfast
  • Laundry Service
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Situated in the heart of the city's business, entertainment and shopping district, the hotel offers free WiFi and is 20 minutes drive from the Kuching International Airport. Grand Margherita Hotel is adjacent to the Sarawak Plaza Shopping Complex and the Sarawak Economic Development Corporation Building. Its sister hotel, the Riverside Majestic, is located just across the road. With tourist attractions such as the Kuching Waterfront, Chinese Museum, Tua Pek Kong Chinese Temple, Fort Margherita and Main Bazaar nearby, Grand Margherita Hotel certainly has the best location in the city for business or leisure. Grand Margherita Hotel is classified as Green Hotel by the Ministry of Tourism and Culture Malaysia. ... more   less 

Additional Information about Grand Margherita Hotel

Address: Jalan Tunku Abdul Rahman | P.O. Box 2362, Kuching 93100, Malaysia
Region: Malaysia > Sarawak > Kuching
Price Range: £26 - £42 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Margherita Hotel 4*
Number of rooms: 288
Reservation Options:
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Hotel Style:
#6 Luxury Hotel in Kuching
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Questions & Answers

Here's what travellers have asked, with answers from Grand Margherita Hotel staff and other travellers.
3 questions
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Stroud, United Kingdom
Kuching, Malaysia
over a year ago
Taipei, Taiwan

See all questions (3)

Questions? Get answers from Grand Margherita Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay lower floor... no view and very noisy!”
 of 5 bubbles AMY8556, 22 Nov 2016 | Read review
“Choose the executive suite level 5 and above”
 of 5 bubbles baharuddina2016, 18 Oct 2016 | Read review
“get the riverside room since its more beautifull”
 of 5 bubbles Flerist, 17 Oct 2016 | Read review
“select room with river view for much better experience Sarawak river.”
 of 5 bubbles mynameisINA, 14 Oct 2016 | Read review
“Request for a room that is facing the river”
 of 5 bubbles firee818, 23 Sep 2016 | Read review
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