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360 Xpress Citycenter Kuching

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360 Xpress Citycenter Kuching
360 Xpress Citycenter Kuching
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160 Reviews from our TripAdvisor Community

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There are newer reviews for 360 Xpress Citycenter Kuching
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Showing 134: English reviews
Kota Kinabalu, Malaysia
Reviewed 9 October 2013

Overall I give this hotel a 3 1/2 star. Location of the hotel is very good and within walking distance to the old Kuching city. It has gone through a general renovation although the carpet on the corridors leading to the rooms were filthy when I was last there. All the rooms do not have windows and best suited to...

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Helpful?
1Thank Billy S
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear BillyS3, Thank you for sharing your time and experience with us. We are pleased that you've found your stay a pleasant one with us and we thank you for your support. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. We will definitely look in...

Kuala Lumpur
Reviewed 5 October 2013

Arrived yesterday and staying on a few more days. Many have said negative things about this place but in my opinion, it has been good value for the price Basic room that is clean and though there is no window, you can check on what the weather is outside by tuning in to the CCTV camera outside, on your room...

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Helpful?
2Thank A_Murugesu
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear A_Murugesu, First of all thank you for sharing your time & feedback with us. We are pleased that you've found your stay a pleasant one with us and we thank you for your support. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Once again...

KL
Reviewed 11 September 2013

Room is smelly at the 1st room we had (Ground Floor), then requested to change the room but they change to another room at different level & smoking room. After few hour in the room, the electricity was tripped / blackout for 2 times. Requested for refund the money but can't due to payment made via Agoda.

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Helpful?
1Thank syaad77
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Syaad, First of all I would like to extend our apologies for the unpleasant experience you've experience and we are taking your constructive feedback positively and looking into the matter at this very moment. Please be assured that corrective measures will be taken to avoid recurrence of such and I have shared your valuable feedback with my whole operation...

Quezon City, Philippines
Reviewed 9 September 2013

I booked this hotel during a weekend trip in Kuching after seeing its reasonable rates and central location. Had booked a basic twin room which turned out to not have windows, which was fine. All the basic rooms are located on the ground floor, just behind the reception. The room itself is quite basic but is painted with bright colors...

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Helpful?
1Thank ACChua
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear AcChua, Thank you very much for your review comments. We are pleased that you've found your stay a pleasant one with us and we thank you for your support. We will look into the WIFI connection fault immediately. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your...

Eindhoven
Reviewed 4 September 2013

The location is nice. The Waterfront is in walking distance. Rooms are large as is the shower. Bathroom is clean. Bed is very comfortable. Staff is friendly and the shuttle service to the airport is excellent. The only thing that could be better is the wifi. It's only available in the lobby and not in your room.

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Helpful?
2Thank Lieke86
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Lieke86, Thank you very much for your review comments. We are pleased that you've found your stay a pleasant one with us and we thank you for your support. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. Once again thank you for your kind...

Kajang, Malaysia
Reviewed 4 September 2013

Hi, for the first time in my life I travel alone in Kuching for a conference. As I need to stay a budget hotel as well as a single room I prefer this one. The hotel is very clean and comfortable compare to its price the facility is better. the main feature is they pick me from airport and its...

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Helpful?
2Thank Marufuzzaman
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Marrufuzzaman, We are pleased that you've found your stay a pleasant one with us and we thank you for your support. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. As we are a "Room Only" operated hotel unfortunately, we do not provide breakfast however...

Sibu, Malaysia
Reviewed 27 August 2013

2nd stay at this hotel. This hotel offer many things at a very reasonable price. Broadband Internet with LAN cable provided, underground Carpark (but no security guard), comfortable bed, satellite tv with nearly 20 channels, tea making facilities, and others. Check out ur self at their website. The room is small and no window but I like the colour very...

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Helpful?
1Thank anthonylau83
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Anthony, Thank you very much for your review comments. We are pleased that you've found your stay a pleasant one with us and we thank you for your support. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. I have shared your feedback with the...

Sydney, Australia
Reviewed 18 August 2013

The room was terrible, the smell, the dirty and sticky floor and the best part of all, there's no windows in any of their rooms. I understand this is a budget accommodation but I have stayed in other budget hotel/motel but never without a window. Anyway, I complained to the management and demanded a refund since this fact is not...

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Helpful?
Thank Stephen L
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Stephen, First of all I would like to thank you for your constructive feedbacks shared here with us during your stay. We are disappointed to received your dissatisfaction on the room and indeed, It is our sincere desire to continuously strive and deliver the best possible service and comfort to every guest who chooses us here at 360 Xpress....

Kuantan, Pahang, Malaysia
Reviewed 28 July 2013

To the management, I must start this by telling how much I regretting my choice to stay in your hotel. By the time your read this, I'm still staying in your hotel (27/7/13 till 1/8/13), room 406. My bad experience started immediately during my checking in moment. I was attended by a 'trainee' who took years to complete the process....

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Helpful?
1Thank tamagochi08
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Mr Shukri, First of all I would like to thank you for your constructive feedbacks shared here with us during your stay. As per my tele-conversation with you, we are disappointed that we have not met your expectations during your period of your stay. Indeed, It is our sincere desire to continuously strive and deliver great service at every...

Kuala Lumpur, Malaysia
Reviewed 24 July 2013

Stayed here for 3 nights and didn't expect much. There isn't any window in the room. Didn't like the pillow provided, too soft, the bed was OK. However the bed/blanket felt like it's a bit damp and the room has a smell. For the price that we paid, we couldn't ask for more. The good side - I pre-arranged the...

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Helpful?
Thank KymAlexis
allen360xpress, Manager at 360 Xpress Citycenter Kuching, responded to this review

Dear Kym, Thank you very much for your review comments. We are pleased that you've found your stay a pleasant one with us and we thank you for your support. We constantly strive hard to ensure that our facilities/rooms and services meet or exceed expectations of our valued guests like your kind self. I have shared your feedback with the...

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Amenities

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
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Questions & Answers

Here's what travellers have asked, with answers from 360 Xpress Citycenter Kuching staff and other travellers.
1 question
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Johor Bahru, Malaysia
over a year ago

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Questions? Get answers from 360 Xpress Citycenter Kuching staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good location, easy acces”
 of 5 bubbles paulinabajko, 8 Oct 2016 | Read review
“Corner room is very spacious (twin bed room)”
 of 5 bubbles IrfaNazli, 15 May 2016 | Read review
“No choice for room, all the same.”
 of 5 bubbles Farhat21, 16 Mar 2016 | Read review
“If you require windows and clean environment then this hotel is not for you.”
 of 5 bubbles Oz10, 24 Dec 2014 | Read review
“Always ask for a room with windows, it costs more but it'll worth it :)”
  • The bathroom.
  • The bathroom.
  • Very basic, but just nice.
  • Super comfy bed :D
 of 5 bubbles MeenaB_12, 14 Oct 2014 | Read review
5 of 5