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Crystal Crown Hotel Petaling Jaya

Traveller (55)
Room & Suite (26)
Pool & Beach (3)

About

Location
Cleanliness
Service
Value
Opened in January 1995, Crystal Crown Hotel Petaling Jaya has fast gained its popularity among the business travelers. It is an ideal choice for those who would like to stay connected and within the hub of the Commercial and Business District of Petaling Jaya. The Hotel comprises of 273 tastefully designed rooms, ranging from Superior to Junior Suites. Adding to this range would be the Executive Summit Floor, where we provide extra space and comfort to our guests. The Executive Summit Floor guests will have exclusive access to our Summit Lounge with complimentary beverages throughout the day. All our room guests would also enjoy the free internet access in their rooms and daily buffet breakfast at our coffee house. For food connoisseurs, we have a Chinese restaurant that serves quality shark's fin, abalone and other Chinese delicacies, Japanese restaurant that offers sushi, yakitori, teppanyaki, sashimi and our Coffee House that serves continental and local cuisines. Guests may wind down after a busy day at our outdoor swimming pool or enjoy a massage at the Health Club
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Property amenities
Room service
Restaurant
Free parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Airport transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Non-smoking hotel
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Family
HOTEL CLASS
122Reviews
76Photos
1Q+A
30Room tips
Traveller rating
  • 12
  • 33
  • 50
  • 13
  • 14
Time of year
Traveller type
Language
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  • English
Popular mentions
clean and comfortable. value for money. however, the staff should ensure that the small item should be in place. For example, electric kettle and room service food menu was not there. Providing iron board for the room would be good too.
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Review collected in partnership with this hotel
Room was spacious and flow of the shower was great, breakfast was fantastic with a wide variety of choices (however, there were only 2-3 different kinds of fruits whereas Malaysia is a country with bountiful different kinds of fruits!), swimming pool was lovely. Bit pricey with
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Response from CCHPJ, Public Relations Manager at Crystal Crown Hotel Petaling Jaya
Responded 4 days ago
Dear Susan, Thank you so much for your kind review and we are very happy to hear you enjoyed your stay with us. If you decide to stay with us again in the future, please let us know in advance so we can make sure you get the VIP treatment :) We appreciate you have many choices when it comes to hotels so we appreciate your choice to stay with us. Thank you! Best Regards, Crystal Crown Hotel PJ Team
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A short stay for three nights. Clean and spacious room, comfortable and large bed. The breakfast was good and a wide selection of food. Staff polite and friendly with good check out times. Would stay again when I return.
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Response from CCHPJ, Public Relations Manager at Crystal Crown Hotel Petaling Jaya
Responded 4 days ago
Dear 321ianm, We look forward to having you back for your next stay. Please feel free to let us know in advance of your next visit and let the front desk staff know you are a Trip Advisor reviewer. We will make sure to reserve one of our best rooms specially for you. Have a great day! Best Regards, Crystal Crown Hotel PJ Team
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Tried the room in executive floor, the room has a sofa area with flat screen TV, and long bath too. Coffee capsule machine is provided with 2 capsules, if you want more sachets are provided too. The breakfast was great, with a good mix of international and locals, but there
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Response from CCHPJ, Public Relations Manager at Crystal Crown Hotel Petaling Jaya
Responded 4 days ago
Dear Alexsandals, Thank you for taking the time to write a positive review for us. We are happy you enjoyed your stay and we are looking forward to your next booking and having you as our guest. Just to let you know in the future, if you need more capsules for the coffee machine, please just let the housekeeping staff know how many you need and we are happy to provide them to you. The PJ location is our flagship hotel and we have put a lot of effort in to renovations and expansion of our offering to our guests. Please let us know in advance of any future stays you are considering and we will make every effort to ensure you get a great room and lots of extra coffee capsules. Thank you once again for your review and have a great day. Best Regards, Crystal Crown Hotel PJ Team
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Organized a full day workshop in Crystal Crown Hotel recently, the hall wasn't huge, but it is sufficient to hold 60 pax in classroom seating loosely, we can consider the same hall for 100pax. Wireless mic and collar mic available upon request, but the rear speakers weren't
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Response from CCHPJ, Public Relations Manager at Crystal Crown Hotel Petaling Jaya
Responded 4 days ago
Dear Alex4travel, Thank you for your review and choosing Crystal Crown for your workshop venue. We pride ourselves at being one of the best business hotels in the PJ area and we welcome any feedback that help improve how we cater top our guests. We have made maintenance aware of the issue with the speakers and this should be fixed for any future conferences in that hall. Unfortunately there is not much we can do about the parking situation at this stage and we do hope that this does not detract from the next time you need to organise a work event. If it is a persistent issue, please let us know and we can work out an alternative parking accommodation for you in the future. Best Regards, Crystal Crown Hotel PJ Team
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Album Categories
All photosTravellerRoom & SuitePool & BeachBusiness Centre & Event Rooms
Junior Suite
Twin bed room
Twin bed room
Side of the seat in the suite not cleaned properly.
Petaling Jaya old town
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123456
Lol I saw the photo of their 'halal lift' (meaning all non-halal goods were forced to use the stairs) only days after we stayed there. Will never be returning nor helping to promote this hotel ever again. Lol. What a joke. Why to go to further racial discord in Malaysia Crystal Crown.
1 vote
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"The control for A/C is at the door, not by remote control."
"Make sure you have a Touch&Go card if you're driving."
"Upper floor rooms have good views of the town"
"Pleasant service and homely atmosphere"
"Stay Away !"
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123456
PRICE RANGE
US$45 - US$72 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaSelangorPetaling DistrictPetaling Jaya
NUMBER OF ROOMS
273
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