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Empire Hotel Subang

Traveller (385)
360
Panoramas (26)
Dining (76)

About

Location
Cleanliness
Service
Value
Welcome to Empire Hotel Subang Suite escapes. Shopping high. Stylish sophistication. Subang Jaya's new modernist masterpiece is the epitome of 21st century cool. Presiding majestically over the Klang Valley's most vibrant, youth-fired urban enclave, Empire Hotel Subang welcomes jetsetters and fashionistas alike as a dazzling icon for discerning, cultured and hip spirits. We have 198 rooms that are tastefully decorated and equipped with the latest amenities. Sitting on top of Empire Shopping Gallery, we provide the convenience of having many retail outlets and supermarket just downstairs.
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Property amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Pool
Free Parking
Bar/Lounge
Fitness Centre with Gym / Workout Room
Breakfast included
Airport Transportation
Banquet Room
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Business
Mid-range
HOTEL CLASS
534Reviews
648Photos
7Q+A
76Room tips
Traveller rating
  • 75
  • 226
  • 142
  • 56
  • 35
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Popular mentions
Got there by metre taxi and it started off bad as the driver was impolite. Anyhow, reached there and was surprised that its actually connected to shopping mall so that's a big plus point to that. Greeted by their concierge however it was really unpleasant to be in the lift with
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Stayed for 2 nights on this second visit and quite sad to say it turned out to be lacking this time. One of the lights in the room was flicking upon arrival and still happened again at night when we were heading to bed even though we had called for maintenance earlier in the
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Response from EmpireHotel_Subang, General Manager at Empire Hotel Subang
Responded 3 days ago
Dear xwayfaerx We appreciate you taking the time to leave us a feedback on your recent stay with us. Please do accept our sincere apologies for this stay did not meet your expectations. We are sorry to hear about your unpleasant experience with the maintenance and parking issues. We will be sharing your feedback with the team to target the problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We hope that you will give us another opportunity to serve you should your travels bring you back to KL. Best regards, Christopher Kok General Manager
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+1
I booked family room, room was big n very convenient cos the hotel link with the shopping mall. Unfortunately the hotel room dirty window curtain full of dust. Fridge very drity inside got cool fever n lot of straw use by previous guest. Bed linen r dirty too. very
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Response from EmpireHotel_Subang, General Manager at Empire Hotel Subang
Responded 3 days ago
Dear wenchinloh Thank you for taking the time to provide your feedback to us regarding your stay. We regret to note that your recent stay experience did not live up to your expectations. Please accept our sincerest apologies for the inconvenience faced during your stay. Please be assured that your comments have been extended to our team to review the procedures and ensure corrective measures are being put in place. Once again, we truly apologise for the less than desirable experience during your most recent stay as this is not the level of service we strive to deliver to our guests. We hope to have another opportunity to welcome you back should your travels bring you back to Kuala Lumpur. Best regards, Christopher Kok General Manager
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Staycation at Premier Executive Room. Pros: - big and spacious room - great selection of tv channels - convenient with mall underneath the hotel - to us, enough toiletries as we brought our own - friendly and helpful staff from the front desk to the housekeeping - checking in
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Response from EmpireHotel_Subang, General Manager at Empire Hotel Subang
Responded 3 days ago
Dear ainasakina79 Thank you for taking the time to tell us about your stay experience with us. Your feedback regarding the lack of amenities and technical issues is being taken seriously and rest assured that that your comments will be shared with the relevant Departments so that we can take corrective action immediately. At the same instance, I am pleased to read that you have enjoyed facilities, convenience of the mall beneath the hotel and had pleasant experiences with our staff. We would like to thank you for choosing to stay with us, and would love the pleasure of welcoming you back in the near future. Best regards Christopher Kok General Manager
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+3
It’s a weekend gateway since it’s school holiday. Worth of Money and affordable 4 star hotel with superb service. Premier Essential room is big and we getting a room at 10 floor which is nice and I really like the fragrance of the hotel. It’s soothing. Cons: we thought the
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Response from EmpireHotel_Subang, General Manager at Empire Hotel Subang
Responded 3 days ago
Dear nsrz7977 On behalf of the entire hotel we want to thank you for the lovely comments about your stay. Our team members are delighted to learn that you had an enjoyable stay with us. It was indeed a pleasure serving you. There is nothing more rewarding to all of us for being able to make our guests happy and their stay enjoyable. We would like to thank you for choosing to stay with us and we sincerely would love to pleasure to welcome you back in the near future. Best regards, Christopher Kok General Manager
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorEmpire Hotel Subang
The Premier Essential at the Empire Hotel Subang
Professional photo exclusively commissioned by TripAdvisorEmpire Hotel Subang
The Premier Dualistic at the Empire Hotel Subang
Professional photo exclusively commissioned by TripAdvisorEmpire Hotel Subang
The Premier Clique at the Empire Hotel Subang
Professional photo exclusively commissioned by TripAdvisorEmpire Hotel Subang
The Premier Clique at the Empire Hotel Subang
Professional photo exclusively commissioned by TripAdvisorEmpire Hotel Subang
The Empire Sanctuary at the Empire Hotel Subang
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12345657
The Empire hotel is conveniently connected to the Empire Hopping Mall. If that is not enough, walk across the road and another Shopping Mall Called Subang Parade awaits you.
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Hi it's just opposite. About 2-3 minutes walking distance. :)
0 votes
Hi DJ L, I am very sorry that I don't have the picture. It would be better if you directly asked to the hotel, but please request for the original picture, not the edited one.
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I remember they have lifts going inside the hotel rooms and the reception. Overall it's wheelchair friendly.
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Not sure about that though. You may try asking the hotel so they could assist you further.
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12
"Request for high-floor for city view & less noise from cars"
"Ask directions on how to get to the gym"
"Room in higher floor is good"
"if you will stay here for more than 2 days, suggest that you look for another one."
"Rooms are smelly and would not recommend"
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PRICE RANGE
US$45 - US$1,751 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
empire subang hotel subang jaya
LOCATION
MalaysiaSelangorPetaling DistrictSubang Jaya
NUMBER OF ROOMS
198
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