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Ruemz Hotel

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130 Reviews from our TripAdvisor Community

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Showing 122: English reviews
Penang Island, Malaysia
Reviewed 25 March 2016

It is basically a college hostel that converted to hotel. Inconvenient access and unclean room. Services from the staff are relatively poor as well. Wifi cannot be accessed too. Overall, it is not worth for the money to stay at this hotel.

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Helpful?
Thank Pauline C
RuemzManager, Manager at Ruemz Hotel, responded to this review

We highly appreciate your comments. I regret to hear that your recent experience with regards to our room’s product and level of service did not meet your expectations and I would like to offer my most sincere apologies for any inconvenience caused. We will ensure that the similar situation will not happen again in future. Feel free to contact me...

Reviewed 17 March 2016 via mobile

1. Goin to another block is already inconvenient for usage of swimming pool but asking me to have two room access card for 2 person use the pool is too much. The gym attendant wanted me to show two cards and when i check in, i did ask for two room access card but was only given one. This is...

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Helpful?
2Thank William C
RuemzManager, Manager at Ruemz Hotel, responded to this review

Thank you very much for taking the time to review our property. Your input is vitally important to us and we always want guest to enjoy a pleasant stay. Per your comments, we would be more mindful in giving out sufficient access card to future guests. The access control is in place so that guests would benefit from a guarded...

Nha Trang, Vietnam
Reviewed 8 February 2016

I was on the P2A Program, I'm from Duy Tan University by the way. The Hotel has welcome us warmly and friendly, we like it. Hotel's decor look amazing, it was full of coffee's smell very pleasant. But I think I'd be better if the housekeeping department would learn that if their customer go back to there room after they...

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1Thank _vyvyanna
Taipei, Taiwan
Reviewed 22 December 2015

Me and my friend were at Taylor's for an international conference. Ruemz Hotel is located right at the campus. It offered an overall comfortable stay. Our room was quite clean and had enough space. The front desk staff was especially helpful. There's a 7-11 and starbucks by the hotel. And school food court is also nearby.

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Thank CHIENEN
Reviewed 17 December 2015

Stay here for one night for my Birthday Celebration. However asked for room decoration but was disappoint as there were no decoration at all upon my check/in. Hence that room TV were not functioning and toilet bowl were dirty. Moreover the WiFi were unable to be used as it said connection time out. Lastly the car park charge me for...

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4Thank Vince L
Petaling Jaya, Malaysia
Reviewed 4 December 2015 via mobile

This hotel is within the university campus. A vibrant place to be in with friendly staff. The hotel is facing a lake. At night the view with the campus lighted up reflected in the lake is really nice and peaceful to look at. There are still rooms for improvement but I understand there are many upgrading works in the pipeline,...

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Thank noosgnew
Kuala Lumpur, Malaysia
Reviewed 16 November 2015

My experience at the Ruemz hotel was not good at all. I had to stay in this particular hotel as I had to be present at the University so it was very convenient for the location. However, the room was not well clean: walls and paintings need to be refreshed. Also we cannot let the stores open as people outside...

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3Thank lesyndromedestendhal
Kuttikkanam
Reviewed 16 November 2015 via mobile

We stayed for a day and it was a nice experience. We checked in late . But they offers us an upgraded room for the same tariff which we booked. The person in the reception was so helpful. We will surely recommend and also prefer to stay there again.

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Thank Rajkallarackal
Penang Island, Malaysia
Reviewed 11 October 2015

Positive side - Comfort linen although the room are small (it called Cubic Single). strategic location which is walking distance to the food arcade (located at ground floor with lot of variety) and short driving distance to Sunday Pyramid mall. Friendly staff and WIFI connection are good too. Suggest for Improvement - Housekeeper need to take care of bathroom cleanliness...

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Thank DaveChoong
Bayan Lepas, Malaysia
Reviewed 3 October 2015 via mobile

Selected this hotel for my family trip 3D2N based on 2 points: Locations & Is a Hospitality University training hotel. Unfortunately, the experience we encountered starts from 1st day till we check out was the worst ever we had. Day 1: Poo car parking system. NO direct drop off point to hotel lobby and worst still we need to climb...

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6Thank Pk Y

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
A new & dynamic 82 room Boutique Hotel, the brainchild of Taylor's University School of Hospitality, Tourism and Culinary Arts, Brings to you Malaysia's first Progressive Hotel! Come and partake in our adventures!!! ... more   less 

Additional Information about Ruemz Hotel

Address: Taylor's University Lakeside Campus, The Boardwalk | No. 2, Jalan Taylor's, Subang Jaya 47500, Malaysia
Region: Malaysia > Selangor > Petaling District > Subang Jaya
Price Range: £22 - £46 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ruemz Hotel 3*
Number of rooms: 82
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Questions & Answers

Here's what travellers have asked, with answers from Ruemz Hotel staff and other travellers.
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Questions? Get answers from Ruemz Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best lake view”
 of 5 bubbles JamesDeanhusband, 3 Oct 2016 | Read review
“highest category room is advisable.”
 of 5 bubbles josephisaacpalal, 29 Aug 2016 | Read review
“Pay a little extra to face the pond, it is worth it.”
 of 5 bubbles PHLim_SG, 29 May 2016 | Read review
“Deluxe room are awesome”
 of 5 bubbles ngkokpiew, 17 Apr 2016 | Read review
“Ask for room facing on the lake view”
 of 5 bubbles 510vincel, 17 Dec 2015 | Read review
5 of 5