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Room : Reasonable size
Cleanliness : Average (dusts accumulated at every corner)
Toilet : Reasonable size but very old setting
Wifi : Not Available at the room
Room Key : Still using conventional door key
Check In Time : Taking in some time to prepare...More
Response from HotelSeriMalaysia, Admin Assistance & Reservation at Seri Malaysia Hotel Kuala TerengganuResponded 21 July 2016
Thank you for sharing your feedback and Thank you so much for taking the time to share your experiences online. First of all we would like to say thank you for choosing us for your stay and we are sorry for any inconvenience, we will...More
This is our 3rd time checked in here. The first one was in 2013, next was last year (July) and latest last week.
Overall we quite satisfied with the hospitality except for few things:
1. Parking lot is very limited where only accommodate less than...More
1 Thank Suhana S
Response from HotelSeriMalaysia, Marketing & Corporate Communication at Seri Malaysia Hotel Kuala TerengganuResponded 11 May 2016
Dear Suhana S.
Thank you very much for your comments.We regret to hear about your bad experience at the hotel and will share this issue with the hotel's management.We hope you will be giving us another chance and returning to our hotel in the future.We...More
i stayed at this hotel twice within 2 weeks - both for vacations.. 1st visit - family room (1 double and 1 single beds), 2nd visit - room with twin beds.. rooms come with free buffet breakfast at the hotel.. overall my review will be...More
Response from HotelSeriMalaysia, Marketing & Corporate Communication at Seri Malaysia Hotel Kuala TerengganuResponded 13 May 2016
Thank you very much for your comments, they are very helpful and we will try to improve regarding the AC noise & the bathroom condition.We will share this issue with the hotel's management
room does not have any fridge. power plug only accommodate their TV. we have to carry our own luggage. no bellboy nor helper around. one thing i like about this hotel, their staffs were friendly and smile alot..other than that is below par..not value for...More
Thank Raden M
Response from HotelSeriMalaysia, Marketing & Corporate Communication at Seri Malaysia Hotel Kuala TerengganuResponded 12 May 2016
Dear Raden M,
We are sorry to hear about your bad experience at the hotel.We want to extend our appreciation for taking the time and effort necessary to provide such feedback.We will share this issue with the hotel's management
2-night stay in March 2016
1. Room size
2. Clean bathroom
1. Breakfast was below average
2. Parking space is limited.
3. Hotel does not have baby cot!! Really?
4. No refrigerator in Deluxe room. We needed it to keep the home made...More
1 Thank AizatKassim
Response from HotelSeriMalaysia, Marketing & Corporate Communications at Seri Malaysia Hotel Kuala TerengganuResponded 7 April 2016
Dear Mr. AizatKassim,
We greatly appreciate your constructive comments to improve on our services and please understand that we strive to provide the best service for all of our guests. You may contact directly to our hotel to ensure the amenities we offer. We hope...More