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The Residence Mauritius

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About

#6 of 12 hotels in Belle Mare
Location
Cleanliness
Service
Value
Travellers' Choice
Inspired by the island's stately turn-of-the-century plantation houses, this luxurious Mauritius resort nestled in tropical gardens enjoys a stunning setting on the east coast of the island along a kilometre stretch of powder white sand. Combining classic European charm with contemporary elegance, its 135 guestrooms and 28 suites envelop you in an endearing sense of nostalgia and luxurious comfort. The hotel features three restaurants with global culinary flavours, a sports club offering a range of complimentary activities and a designated kids club. The Sanctuary Spa is a serene space to relax and rejuvenate with Asian-inspired healing therapies and custom-made beauty treatments. There are eleven elegantly designed treatment rooms with an array of treatments for both adults and kids.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Canoeing
Babysitting
Parking
Wifi
Pool / beach towels
Pool with view
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kid-friendly buffet
Special diet menus
Poolside bar
Diving
Snorkelling
Tennis court
Entertainment staff
Evening entertainment
Fishing
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Private beach
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Flatscreen TV
Laptop safe
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Romantic
Business
Languages Spoken
English, French
Hotel links
Special Offer:Exclusive Member Offer
3,710Reviews245Q+A100Room tips

Reviews
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Linda M wrote a review Yesterday
3 contributions2 helpful votes
I really don’t know how to praise this beautiful hotel enough. We are here at the moment staying at The Residence in Mauritius. The hotel is just beautiful and immaculately clean. The wonderful staff are a credit to the management team. Dining is a true gem with an Al a carte menu each evening. The white sand beaches are beautiful and the ocean is so blue, warm and inviting. The beach staff are always around to help with towels, drinks and food if needed. Please consider this remarkable hotel if you are planning to visit Mauritius in the near future. John and Linda Machin
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip: Relaxation at its best
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Ruth wrote a review Mar 2024
3 contributions2 helpful votes
+1
Hotel's Favourite
The is a superb hotel. We were meet by friendly staff and a lovely welcome drink (after a 12 hour flight was appreciated). The colleague explained to us our package and then showed us to our room, were within a couple of minutes our Butler Roshan arrived to show us how everything worked and offered to unpack out cases for us. It happened to be my mother's birthday whilst we were out their (not that we had told them). On the day, we came back from our excursion to find a lovely towel decoration in the shape of a birthday cake decorated with flowers from their garden. There was also a vase on the table with flowers from their garden. To top it all, in the evening at dinner, they had laid a special table with flowers (again from their garden) and present my mother with a lovely chocolate cake with a plaque wishing her "Happy Birthday" and had pearls/small sea shells. To our astonishment the plaque was edible. We used the Spa twice. Divya and Naomi are excellent. The Manager of the area (I didn't get her name) really looked after my mother when she went to use the Sauna/Steam Room. It is a very calming area to visit. All the hotel staff were welcoming, friendly and couldn't do enough for you to make your stay an enjoyable one. Here are just some of the staff we dealt with:- Joselyne (Butler) Ansuya (Chambermaid) Han (Concierge) Ricardo and Captain Mike (Yacht Club) Trisha (Chef on Breakfast) Shirley, Julie, Yashika, Janit, Ruben (The Dining Room) Kalash, Yakish (Bar staff) Stefan, Kooshal, Sarian (The Planation Restaurant) Sam (Pool Area) I do apologies if I misspelt any of the names and I know I have missed off others but just want to say a heartfelt thank you to you all for making our holiday so memorable.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: We went towards the end of their Summer so the hotel was quite quiet which suited us.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from The Residence Mauritius Management, Guest Services / Front Office at The Residence Mauritius
Responded 3 weeks ago
Dear Sir/Madam, It’s a pleasure to read your amazing review on Trip Advisor. Describing our property and its services in such a wonderful way, certainly give us the satisfaction of serving our guests with the right attitude. We reiterate our thanks for your valued comments and we look forward to the pleasure of welcoming you back at The Residence Mauritius in a near future. Thank you and kind regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sonal P wrote a review 12 Apr
2 contributions1 helpful vote
Wonderful experience with incredible views and beach! The team were very hospitable and accommodating. The building itself was beautiful and full of authentic paintings and antiques of Asian, Mauritian and colonial history. Mauritius itself is a wonderful island getaway and gem in the Indian Ocean! Thoroughly recommended to all :)
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Date of stay: April 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from The Residence Mauritius Management, Guest Services / Front Office at The Residence Mauritius
Responded 2 days ago
Dear Sir/Madam, It’s a pleasure to read your amazing review on Booking.com. Describing our property and its services in such a wonderful way, certainly give us the satisfaction of serving our guests with the right attitude. We reiterate our thanks for your valued comments and we look forward to the pleasure of welcoming you back at The Residence Mauritius in a near future. Thank you and kind regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mildred A wrote a review 9 Apr
Kampala, Uganda4 contributions2 helpful votes
The welcome, the cozy room, great breakfast buffet, friendly staff... I could go on. The water sports are just the icing on the cake. I stayed at this amazing hotel for Easter weekend after my work trip and I had the time of my life. The cocktails are to die for and the food is delicious. I will definitely be back for a proper vacay.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
Room Tip: Be sure to travel with a companion because it's unfair to not share all this beauty with someone.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from The Residence Mauritius Management, Guest Services / Front Office at The Residence Mauritius
Responded 2 days ago
Dear Sir/Madam, We thank you for sharing your heavenly experience with us! We are delighted to hear that you had a wonderful stay and that everything was perfect. The friendliness of our staff is a value that is close to our hearts, and we are happy that their friendliness has contributed to making your stay exceptional. On behalf of all hotel staff, we would like to thank you warmly for choosing our establishment for your perfect stay. We are glad that you were able to take advantage of our complimentary activities. It's our pleasure to offer such experience to enhance our guests' stay and provide memorable experiences. We are delighted that our culinary experience exceeded your expectations and left you satisfied. Our culinary team works hard to ensure a delightful dining experience for our guests. Your kind words of appreciation mean a lot to us, and we will share your comments with our entire team and they will be delighted to know that their efforts contributed to making your stay exceptional. The Residence Mauritius more than just a hotel, but a paradise for all. The combination of unrivalled luxury, personalized service, and gastronomic wonders is what we strive to offer to all our guests. On behalf of our entire team, we express our heartfelt gratitude for your kind words and look forward to the pleasure of welcoming you back for another unforgettable holiday experience at our resort. Kind regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MJD wrote a review 6 Apr
London, United Kingdom25 contributions14 helpful votes
We’ve had our first full day at this resort so thought we’d write an initial review. Positives: 1. Great location. 2. The rooms are clean. Negatives: There are so many so here are the main ones. 1. The place is totally run down. In the next post we will post pictures but in essence the paint is peeling or touched up badly everywhere. The rooms are so dated and tired. The towels are threadbare. The fittings are coming away from walls. There are bare cables protruding from the sand on the beach. 2. The food is simply atrocious. Think bad 2* rather than 5*. And before they reply saying it’s personal tastes it’s not. Example, they use the same flat serving dish to cook all the omelettes at breakfast which is so unhygienic, the fruit juices are watered down, the cereals are poor quality and stale. Maybe at one time it was good but now honestly we are seeing if we can have every meal off the property even though we’ve already paid for food. That’s how bad it is. 3. The staff all seem super unhappy. The only exceptions are Sabrina of guest relations and Vishal our butler. Everyone else around the property either hasn’t been trained properly, simply don’t care or they have been allowed to slide. We’ve stayed in Mauritius many times and the charm of the Mauritian people is sadly lacking at this resort. 4. I don’t expect a list of rules when I check into a hotel. Far more interested in ensuring they go through the rules rather than creating a warm initial greeting. 5. Literally no service by the pool or beach. Lots of hawkers on the beach and security guard might as well not be present as they don’t do anything. What this place needs is a GM who actually knows what they are doing, ensures staff are properly trained, takes pride in the hotels appearance and and has standards high enough for a 5* resort. At the moment it would appear that simply isn’t the case and if I was the owners I’d be very worried about the long term prospects for this property.
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Date of stay: April 2024Trip type: Travelled with family
Room Tip: Choose another resort. This one is in need of a complete overhaul by management.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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nottsguy57 wrote a review Mar 2024
Nottingham, United Kingdom48 contributions65 helpful votes
Beachside 5 star Hotel providing quality service and accommodation. We had a lovely suite that was really classy. Great grounds with pools and sun beds were you can just laze and admire the great views. Food is really good with plenty of choice available.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from The Residence Mauritius Management, Guest Services / Front Office at The Residence Mauritius
Responded 1 week ago
Dear Sir/Madam, We thank you so much for taking the time to share your wonderful review of The Residence. We are delighted to hear that your experience with us was nothing short of perfect. It's wonderful to hear that our gastronomic cuisine stood out for you. Our culinary team works hard to ensure a delightful dining experience for our guests. Your kind words of appreciation mean a lot to us, and we will share your comments with our entire team and they will be delighted to know that their efforts contributed to making your stay exceptional. The Residence Mauritius more than just a hotel, but a paradise for all. The combination of unrivaled luxury, personalized service, and gastronomic wonders is what we strive to offer to all our guests. On behalf of our entire team, we express our heartfelt gratitude for your kind words and look forward to the pleasure of welcoming you back for another unforgettable holiday experience at our resort. Kind regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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beeble1 wrote a review Mar 2024
Canterbury, United Kingdom19 contributions8 helpful votes
This is a beautiful property with a stunning beach, great facilities, wonderful service and excellent food. We spent 10 very happy days here. It is quiet, so you can find restful and also shady spots. There are 2 restaurants and a nice bar. The service is very good - friendly and professional.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from The Residence Mauritius Management, Guest Services / Front Office at The Residence Mauritius
Responded 1 week ago
Dear Sir/Madam, It’s a pleasure to read your amazing review on Trip Advisor. Describing our property and its services in such a wonderful way, certainly give us the satisfaction of serving our guests with the right attitude. We reiterate our thanks for your valued comments and we look forward to the pleasure of welcoming you back at The Residence Mauritius in a near future. Thank you and kind regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sean R wrote a review Mar 2024
3 contributions2 helpful votes
+1
Fabulous hotel on a beautiful private beach. Every staff member was incredibly friendly and helpful. The facilities are excellent, especially if you are interested in water activities. The treatments in the spa are excellent, pampered by wonderful staff. It may be a little expensive but we'll worth it. For indulgence and relaxation definitely try The Residence in beautiful Mauritius.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled solo
Room Tip: Prepare to relax and be pampered. Some water activities such as sailing are weather dependent and...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
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Response from The Residence Mauritius Management, Guest Services / Front Office at The Residence Mauritius
Responded 2 weeks ago
Dear Sir/Madam, It’s a pleasure to read your amazing review on Trip Advisor. Describing our property and its services in such a wonderful way, certainly give us the satisfaction of serving our guests with the right attitude. We reiterate our thanks for your valued comments and we look forward to the pleasure of welcoming you back at The Residence Mauritius in a near future. Thank you and kind regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Kevin C wrote a review Mar 2024
1 contribution1 helpful vote
Hotel atmosphere was really clean, calm, peaceful and relaxing. Staffs really friendly and helpful. Snowy sand and clear blue lagoon. Marvellous food and services given to each and every meal. Overall view: Come and have your own experience as mine was excellent.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Highly recommended if you are looking a calm, peaceful and relaxing holiday stay with a beautiful...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from The Residence Mauritius Management, Guest Services / Front Office at The Residence Mauritius
Responded 7 Mar 2024
Dear Sir/Madam, It’s a pleasure to read your amazing review on Trip Advisor. Describing our property and its services in such a wonderful way, certainly give us the satisfaction of serving our guests with the right attitude. We reiterate our thanks for your valued comments and we look forward to the pleasure of welcoming you back at The Residence Mauritius in a near future. Thank you and kind regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rainer S wrote a review Feb 2024
Munich, Germany5 contributions4 helpful votes
It was an enchanting stay! Service and food was exceptional. A very large choice which changed every day at the breakfast and dinner buffet. Show cooking was excellent. The pool was clean and large, very friendly staff. We intend to come back.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
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Response from The Residence Mauritius Management, Guest Services / Front Office at The Residence Mauritius
Responded 2 Mar 2024
Dear Sir/Madam, We thank you so much for your kind words! We're thrilled to hear that you had an enchanting stay with us and that you found our service and food to be exceptional. It's wonderful to know that you enjoyed the variety and quality of our breakfast and dinner buffets, as well as the excellence of our show cooking. We're delighted that you found our pool clean and spacious, and we truly appreciate your compliments about our friendly staff. We can't wait to welcome you back for another fantastic experience in the future! Thank you and kind regards, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Not the right property for you?
There are more places to choose from in the Belle Mare area.
PRICE RANGE
£190 - £363 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the residence hotel belle mare, residence belle mare, residence hotel belle mare, residence mauritius
LOCATION
MauritiusFlacq DistrictBelle Mare
NUMBER OF ROOMS
163
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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THE RESIDENCE MAURITIUS - Updated 2024 Reviews (Belle Mare)

Frequently Asked Questions about The Residence Mauritius
Which popular attractions are close to The Residence Mauritius?
Nearby attractions include Belle Mare Beach (0.2 miles), Arts 28 Art Gallery (0.6 miles), and Panik Boutik (0.2 miles).
What are some of the property amenities at The Residence Mauritius?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at The Residence Mauritius?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Residence Mauritius?
Yes, free parking is available to guests.
What are some restaurants close to The Residence Mauritius?
Conveniently located restaurants include Amari By Vineet, Duck Laundry, and Beach Rouge.
Are there opportunities to exercise at The Residence Mauritius?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does The Residence Mauritius have airport transportation?
Yes, The Residence Mauritius offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Residence Mauritius?
Yes, dry cleaning and laundry service are offered to guests.
Does The Residence Mauritius offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Residence Mauritius?
The staff speaks multiple languages, including English and French.
Does The Residence Mauritius have any great views?
Yes, guests often enjoy the ocean view available here.