Sunset Reef Resort & Spa
Coastal Road, Pointe Aux Piments, Mauritius 21034
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About
#221 of 786 hotels in Mauritius
Location
Cleanliness
Service
Value
The Sunset Reef Resort and Spa is a great choice for those seeking relaxation, fun and Mauritian hospitality all in one place. We are located in the north-western coast of Mauritius, at Pointe aux Piments, 13 kms away from the capital city, Port Louis. Pointe aux Piments, being a typical fisherman’s village, offers peace and serenity. It is the perfect address for a holiday escapade and to connect. It has a three Star rating from May 2018.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Children Activities (Kid / Family Friendly)
Airport transportation
Wifi
Hot bath
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Business Centre with Internet Access
Conference facilities
Spa
Facial treatments
Foot massage
Massage
Laundry service
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Room features
Air conditioning
Room service
Minibar
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Charming
Location
51Somewhat walkable
Grade: 51 out of 100
10Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
155Reviews4Q+A19Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Our recent stay at the Sunset Reef Resort & Spa in Pointe Aux Piments turned out to be a distressing experience, uncovering a stark dissonance between the enticing promises made on lastminute.com and the stark realities that awaited us. Despite the alluring reviews that had initially piqued our interest, our stay was marred by an array of vexing disappointments. From the very outset, it was palpable that the resort's showcased grandeur was far from genuine. The picturesque images of a luxurious escape clashed sharply with the shabby and antiquated guest house that greeted us upon arrival. The exterior was a canvas of faded paint, cracked walls, and a prevailing aura of abandonment that cast a pall of disappointment over our stay. One of the most egregious distortions was the resort's claim of being a beachfront property, a claim prominently touted on lastminute.com. We were led to believe in a tranquil beach haven, only to realize that accessing the "beach" entailed a protracted and inconvenient journey, rendering the convenience and proximity promised on the website nothing more than an illusion. Adding to our disillusionment was the dining experience at the resort. The breakfast buffet was bereft of variety and freshness, and the dining area resembled a lackluster cafeteria rather than a haven of culinary delight. The lack of zeal and attentiveness from the staff further exacerbated our growing sense of dissatisfaction. Furthermore, the overarching disappointment of our stay was so profound that we found ourselves forgoing a visit to the spa entirely. Given the myriad letdowns we had encountered across other facets of our stay, we struggled to muster any enthusiasm for the spa facilities. In summation, our encounter with Sunset Reef Resort & Spa underscored the disconcerting gap between the allure promised on lastminute.com and the stark realities that ultimately transpired. Deceptive advertising, lackluster amenities, and indifferent customer service converged to create an experience that fell woefully short of the expectations set by the platform. We emphatically urge potential patrons to exercise discernment when considering this resort and to explore alternative options that genuinely uphold the prospect of an enjoyable and memorable vacation.…
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Date of stay: July 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The service was excellent.the food was delicious. I personally enjoyed the chop soy legume, salad poulet and gratin de pomme de terre. The staff members were welcoming. They cater for each and everyone's requirements.
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Date of stay: October 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I was hosted and assisted by an excellent staff in clouding the dff; Nilesh,Fazal, Manoj,Steward,Kunal,Robert,Rob. They stay was made so exciting and being our first time in Mauritius I must say the amount of travel and day visits was made so easy and a wonderful experience..thanks to Nilesh and Kunal for really going the extra mile as hosts and .asking the visit even more special.. Excellent all round.
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Date of stay: September 2023Trip type: Travelled as a couple
Room Tip: Hiring a car makes it easy to to plan your visits and travel around the island. Parking in busy...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Very nice place, good food and nice entertainment. Area and rooms clean. We were a group of 38 friends all Seniors. Warm greetings by Mr Manoj and the young and dynamic Assistant Manager Mr Lovelesh. Mr Fazal, the Bar Manager Mr Steward ,Restaurant Manager assisted by Robert and all their staff were to their best and to our entire satisfaction. We highly recommend you to the hotel.
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Date of stay: September 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Mr. Dowlut is a gem. He carries out his duty to perfection. His warm hospitality and dedication towards his customers is exceptional. Fantastic food, great ambiance and cordial staff are the assets of the resorts. The cleanliness of the restaurant and the swimming pool area makes the resort even more appealing. Great teamwork !
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Was there on 3rd August Service was stellar with a dedicated team. Consult Mr L Dowlut for all your needs, he's a joyful gentleman who understands clients needs. Mr Robert and Mr Pazal are the go to guys in the restaurant. The ground-floor restaurant is accessible and wheelchair friendly.
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Date of stay: August 2023Trip type: Travelled with family
Room Tip: Look for Mr Dowlut regarding specific operations and events management.
Mr Pazal and Mr Robert...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
I’ve been to sunset reef for a relaxing weekend , after reading these review I was afraid of making the wrong choice , but thankfully i had the best weekend , such a loving atmosphere saturday night where there was karaoke night , the guys sang so nicely which made a loving atmospheric , There was a buffet of selected choice ( seafood , Mix salads , Meat , Fatata , Rice , Bread , Vegetables corner ) frankly speaking The food was soo good and tasty that I ate twice. Even the dessert was good where we were served of juicy mix fruits and “ sagool” On the next morning , I had a dream breakfast with a a great seaview and wonderful staff. Highly recommended Thanks to all personnel.
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Room was nice. Nice bath tub and good room set up. Location of the room 107 is in front of pool, ground floor, very close to the bar and restaurant. However, facilities were not good. TV live channels keep buffering. Fridge (mini bar) was not ready and switched off. Decent size pool with warm water ( not sure if heated). Sea front hotel but swimming is not possible. No beach to enjoy. Staff was nice and welcoming. Manager Manoj was very helpful. The thing we didn’t like was the food. The range of the buffet and the food quality was nowhere near 3 star. I would strongly recommend the management to review the restaurant set up and more importantly the choices of food. Staff in the restaurant need to be better trained. We were not offered to drink during our lunch and there were staff everywhere and restaurant was not busy. I would love to go back if i hear positive feedback about the restaurant.…
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Date of stay: March 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
All I can say... Excellent service... Thanks to Mr Arveend-the hotel manager, Mr kunal and Pazal and teams for the excellent service at the bar.... Great thanks for the kitchen teams especially Chef Steward for the tastiest food in the buffet and its pastry chef for the birthday cake which was so delicious... Don't forget about the housekeeping department which is always here for their excellent work to maintain our room with the amenities and decorations for the birthday special.
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Date of stay: March 2023Trip type: Travelled with family
Room Tip: Highly recommend....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Thanks again for the excellent service and food...the staff were so friendly..we highly recomend this hotel...Beware of the bad reviews..it is not true..the room is nice and neat and also we enjoyed the splendid seaviews..
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Date of stay: February 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
US$114 - US$136 (Based on Average Rates for a Standard Room)
LOCATION
MauritiusPamplemousses DistrictPointe Aux Piments
NUMBER OF ROOMS
26
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Claim Your ListingSUNSET REEF RESORT & SPA - Updated 2023 (Pointe Aux Piments, Mauritius)
Frequently Asked Questions about Sunset Reef Resort & Spa
Which popular attractions are close to Sunset Reef Resort & Spa?
Nearby attractions include Pointe aux Piments Public Beach (0.7 miles) and De Oceanos Boutik (0.4 miles).
What are some of the property amenities at Sunset Reef Resort & Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Sunset Reef Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sunset Reef Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Sunset Reef Resort & Spa?
Conveniently located restaurants include Cabane Du Filao, Cabane du Chefs, and Langouste Grille.
Are there opportunities to exercise at Sunset Reef Resort & Spa?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Sunset Reef Resort & Spa have airport transportation?
Yes, Sunset Reef Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Sunset Reef Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Are there any historical sites close to Sunset Reef Resort & Spa?
Many travellers enjoy visiting Aapravasi Ghat (6.9 miles) and Citadel Fort Adelaide (7.2 miles).
Is Sunset Reef Resort & Spa accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.