We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Payments made by partners impact the order of prices displayed. Room types may vary.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.

Sonesta Posadas Del Inca, Puno

avatar-imageavatar-imageavatar-image
Traveller (714)
Room & Suite (209)
Dining (64)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.

About

#9 of 72 hotels in Puno
Location
Cleanliness
Service
Value
Travellers' Choice
Suggest edits to improve what we show.Improve this listing
Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Board games / puzzles
Kids' outdoor play equipment
Airport transportation
Business Centre with Internet Access
Conference facilities
Secured parking
Wifi
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Kids' meals
Outdoor dining area
Taxi service
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Executive lounge access
Gift shop
Non-smoking hotel
Outdoor furniture
Picnic area
Shared lounge / TV area
Sun umbrellas
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Show more
Room features
Blackout curtains
Housekeeping
Interconnected rooms available
Room service
Safe
Minibar
Cable / satellite TV
Bath / shower
Telephone
Wardrobe / wardrobe
Bottled water
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Hair dryer
Show more
Room types
Mountain view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lake View
Great View
Languages Spoken
English, Spanish
Hotel links
Special Offer:5% Off Or More With Travel Pass
1426Reviews15Q+A100Room tips

Reviews
We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.

Traveller rating
  • 557
  • 549
  • 244
  • 59
  • 17
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Céline L wrote a review Nov 2023
1 contribution
Amazing service given by both the bellboy and reception staff. We were in need of a doctor and they helped us get one within 30 minutes. They also ran out and helped us buy the prescriptions that the doctor gave us, got them within 15-20 minutes. Super helpful! Great rooms, good food and an incredible view from the restautant overlooking Lake Titicaca.
Read more
Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from SONESTA POSADAS DEL INCA PUNO Nuñez Delgado, Owner at Sonesta Posadas Del Inca, Puno
Responded 5 Dec 2023
Dear Guest: Thank you very much for let us know about your opinon of the service in the hotel, we apreciatte the comment about the service of our bell boy, we are sure that they recibe of you a big motivation for improve their job. Best Regards, Federico Moore Manager Sonesta Posadas del Inca - Puno
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Michelle B wrote a review Oct 2022
Puerto Rico2 contributions
Hotel's Favourite
Excellent location, lake views and service... The staff service is great and the restaurant includes various local and international options to eat. Rooms are comfortable and very clean... Patio has seating options with lake views. Recommended stay in Puno.
Read more
Date of stay: October 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from SONESTA POSADAS DEL INCA PUNO Nuñez Delgado, Owner at Sonesta Posadas Del Inca, Puno
Responded 19 Oct 2022
Dear Mr. Michell: Thank you very mcuh for your feedback and recomendation, know that you enjoy your stay in Sonesta have a big importance for us. We hope also that any time you can come back. Best regards, Federico Moore Manager Sonesta Posadas del Inca - Puno
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
I-am G wrote a review Oct 2023
Phoenix, Arizona94 contributions29 helpful votes
Very happy with this hotel. Stayed here a few days during our trip to Puno. The staff was friendly, attentive, and most important, the rooms were clean. Bed was very comfortable with room overlooking the Bay Area. Yes, they have alpacas cutting the grass lol. Bathrooms had plenty of hot water and good water pressure. Free WiFi. Hotel has a restaurant inside. We’re typically not hotel restaurant people, but we were forced to eat here the first night. We actually enjoyed it more than some of the restaurants we visited. The chefs did a fantastic job with the food. We voluntarily ate here one other time, tried different food, and it was still great! They have a bar, lots of drinks, wine, and beers. However, the mixed drinks were a little different story lol. Not much experience with mixed drinks from what we noticed. Still a comfy place to relax and have some drinks with great views. Highly recommend this hotel to stay and restaurant to eat at!
Read more
Date of stay: October 2023Trip type: Travelled as a couple
Room Tip: It’s located away from the city center. Taking a taxi will be a must.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from SONESTA POSADAS DEL INCA PUNO Nuñez Delgado, Owner at Sonesta Posadas Del Inca, Puno
Responded 21 Oct 2023
Dear Guest: Thank you vey much for let us know about your experience at the hotel, your review help a lot in our improve, also we hope that some time you can come back, we wait it. Best Regads, Federico Moore Manager - Spi Puno
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Anita M wrote a review Oct 2023
sussex46 contributions11 helpful votes
The splendid view of Lake Titicaca makes this quite a special hotel. The grounds are pleasant to relax in and there were Alpacas grazing right outside our hotel room. The hotel itself could do with a major update as the decor is tired and sound insulation between rooms is poor.The bar staff could be friendlier, they need a crash course in hospitality. The food was good in the restaurant and the staff too but the portions are massive. It’s too far to walk into the centre of Puno and there isn’t much else around.
Read more
Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Unless you are extremely hungry do not order three courses in the restaurant.
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from SONESTA POSADAS DEL INCA PUNO Nuñez Delgado, Owner at Sonesta Posadas Del Inca, Puno
Responded 21 Oct 2023
Dear Mrs. Anita: Sincerely we apreciate the tima that you take for make a review about your experince at the hotel, we are working constantly in our improve, your comment and your rating help in our improve. We will wait for you come back. Best Regards, Federico Moore Manager - SPI - Puno
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Destination612108 wrote a review Sept 2023
2 contributions
This hotel was the most comfortable we stayed at in our month-long trip across Peru. Lots of great amenities, the staff were friendly and helpful and the resident alpacas were a delight. We'll definitely be staying again in the future.
Read more
Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from SONESTA POSADAS DEL INCA PUNO Nuñez Delgado, Owner at Sonesta Posadas Del Inca, Puno
Responded 29 Sept 2023
Dear Guest: We really aprecite the tima that you take for make a review by tripadvisor, it have a big importance for us, because is a big oportunity to show our service and atractive for more people that have the interest to visit Us. We hope any time you can come back. Best Regards, Federico Moore Manager Sonesta Posadas del Inca - Puno
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Arlene W wrote a review Aug 2023
2 contributions
Room was very comfortable and bright. Had a great view of the lake. There are no elevators and due to the high altitude, taking the steps can take your breath away. The restaurant’s menu was not varied enough. The breakfast buffet didn’t have a lot of choices. Also, it was difficult to reach some of the chafing dishes. I am short and the chafing dishes were on a high shelf pushed backwards towards the wall. There were not many restaurants in he area ( only 2 up the block from the hotel).
Read more
Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from SONESTA POSADAS DEL INCA PUNO Nuñez Delgado, Owner at Sonesta Posadas Del Inca, Puno
Responded 1 Sept 2023
Dear Mrs. Aelene: Thank you very much for let us know about your experienece at the hotel, your suggestion about the menu and breakfast help us in our improve no doubt about it. Best Regards, Federico Moore Manager Sonesta Posadas del Inca - Puno
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
P85 wrote a review Aug 2023
Diekirch, Luxembourg154 contributions39 helpful votes
Very good hotel, offering a nice view on the lake Titikaka. Breakfast is a very good buffet and diner menu also offers many choices. The rooms a spacious and clean. The waiters, receptionists etc are very nice and helpful. Special thanks to our waiter Paul Santiago!!
Read more
Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from SONESTA POSADAS DEL INCA PUNO Nuñez Delgado, Owner at Sonesta Posadas Del Inca, Puno
Responded 1 Sept 2023
Dear Guest: Thank you very much for let us know about your experience at the hotel, we will bring your greats to Santiago. Best Regards, Federico Moore Manager Sonesta Posadas del Inca - Puno.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Style85232 wrote a review Jul 2023
Cleveland, Ohio78 contributions37 helpful votes
l am usually pretty generous with rating hotels abroad. This hotel is the first hotel I have ever been to that you can't drink the water or brush your teeth with it, but have to pay if you need extra water after using the two small bottles by the sink even if you are staying several days. I was told only on day one do you get the free water, and the rest of the stay you pay. I am not a fan of being nickeled and dimed. Perhaps the most absurd was that they refused to give us more than two extra towels. I have never had that happen in any hotel, maybe only in a $10 a night hostel. At 9-10pm there was construction noises that made it impossible to sleep. the restaurant was decent. Nothing within walking distance of the hotel. The wifi is not password protected so use at your own risk. Overall this place has left a bad taste in my mouth and I'm shocked it's rated so high
Read more
Date of stay: July 2023Trip type: Travelled as a couple
Room Tip: Bring extra bottled water as they won’t provide more than 2 for the entire stay unless you pay
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from SONESTA POSADAS DEL INCA PUNO Nuñez Delgado, Owner at Sonesta Posadas Del Inca, Puno
Responded 13 Jul 2023
Dear Mr. Rosen: Knowing about the positive or negative experiences of our guests are of great importance to all of us, we regret that the perception of our services has not been taken in a proper way and we have had in the course of your stay all kinds of misunderstandings that degenerated into a comment like yours which we take with great responsibility as it is of great help to improve our proper channels of communication and that our policies reach our customers in the best way. We regret that you did not enjoy your stay and we hope that apart from that, you enjoyed your stay in the city of Puno. Sincerely, Federico Moore Manager Spi- Puno
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
duttash wrote a review Jul 2023
Palatine, Illinois150 contributions72 helpful votes
+1
The hotel has great views and is a place to relax. We were travelling non-stop (by design) and this was the first evening we had to ourselves to relax. The ambience is great - supply of coca-tea in abundance and the staff very friendly. The restaurant is adequate - the menu not extensive - however we were there for one night - it was adequate. We sat on the lawn - there is a gazebo - the air had a chill so the hotel got a fire going - which was very nice. A little far from central Puno (20 mins drive) but we were content - staying in the hotel for the evening. Rooms were nice and a very nice hotel. We took our trip to Lake Titicaca the following morning - the pier is walking distance. We were booked into this hotel by Machette Tours (our operator). Recommend highly.
Read more
Date of stay: June 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from SONESTA POSADAS DEL INCA PUNO Nuñez Delgado, Owner at Sonesta Posadas Del Inca, Puno
Responded 13 Jul 2023
Dear Mrs. Durrash: We really aprecite your time and your excelent feedback to the hotel, that kind of comments motivate to everybody and help in pur dayly improvement. We ope any time you hace the oportunity to come back. Best Regards, Federico Moore Manager Spi- Puno
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Tourist ABC wrote a review Jul 2023
Hong Kong, China136 contributions23 helpful votes
We stayed in this hotel for 5 days and the duration was long enough for us to observe how the hotel was run. I must say the service provided by this hotel is exemplary. Completely out of my expectations, the house cleaning and the restaurant. We received outstanding service from Mr Santiago. He greeted us every morning and evening with a warm smile, cared for our child’s altitude symptoms, provided us with good advice how to deal with it, chatted with us in a warm and friendly way. During my stay, I observed his outstanding diligence and professionalism to his work. He enjoyed his job genuinely, played a responsible role in managing the clean environment of the restaurant at ALL times. He observed small details and ensured everything placed in the restaurant was in PERFECT order and condition. He doesn’t wait; he acts IMMEDIATELY. What impressed me more was his commitment to his job. He doesn’t let himself rest nor wait for things to do. He always takes initiatives to take care of the customers. If possible, I would recommend him to be the next candidate to be promoted and he will be a great asset to the hotel for its further development and reputation. I am sure he will perform well wherever or whatever he is appointed. Last but not the least, the caretaker of the Alpacas / gardener, the front desk staff and the cleaning lady (Nohemny) also performed an excellent job that impressed me a lot too.
Read more
Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from SONESTA POSADAS DEL INCA PUNO Nuñez Delgado, Owner at Sonesta Posadas Del Inca, Puno
Responded 13 Jul 2023
Dera Mr. Ruthakiu: We really apreciate the time that you take for share with us your experience at the hotel, Thank you for your reference to one of our asociates your comment will serve as an example for the rest of us to continue improve. Best Regards, Federico Moore Manager Spi- Puno
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Puno area.
PRICE RANGE
£54 - £71 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sonesta posadas del inca lake titicaca puno hotel puno, sonesta puno, puno sonesta
LOCATION
PeruPuno RegionPuno
NUMBER OF ROOMS
70
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

SONESTA POSADAS DEL INCA, PUNO - Updated 2024 Prices (Peru)

Frequently Asked Questions about Sonesta Posadas Del Inca, Puno
What are some of the property amenities at Sonesta Posadas Del Inca, Puno?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Sonesta Posadas Del Inca, Puno?
Top room amenities include a minibar, a flat screen TV, and blackout curtains.
What food & drink options are available at Sonesta Posadas Del Inca, Puno?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Sonesta Posadas Del Inca, Puno?
Yes, free parking and secured parking are available to guests.
Does Sonesta Posadas Del Inca, Puno have airport transportation?
Yes, Sonesta Posadas Del Inca, Puno offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sonesta Posadas Del Inca, Puno?
Yes, dry cleaning and laundry service are offered to guests.
Does Sonesta Posadas Del Inca, Puno offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Sonesta Posadas Del Inca, Puno?
The staff speaks multiple languages, including English and Spanish.
Does Sonesta Posadas Del Inca, Puno have any great views?
Yes, guests often enjoy the harbour view available here.
Is Sonesta Posadas Del Inca, Puno accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.