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Tierra Viva Puno Plaza Hotel

Calle Jr. Grau 270 A Media Cuadra De La Plaza De Armas, Puno 21001 Peru
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Traveller (262)
Room & Suite (203)
Dining (29)
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About

#4 of 72 hotels in Puno
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders GreenPartner
Tierra Viva Puno Plaza is located in Grau Street, at the heart of the city of Puno, just a block away from Puno's Cathedral and Main Square ("Plaza de Armas") and a few steps away from Jiron Lima, an important commercial and touristic pedestrian street.Our hotel has been completely renovated and offers 30 spacious and comfortable rooms.Tierra Viva Puno Plaza is the ideal place to rest, recharge your batteries and prepare for a new adventure at the shores of Lake Titicaca, in the city named as the "capital of Peruvian Folklore".
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Free breakfast
Children's television networks
Airport transportation
Baggage storage
Concierge
24-hour check-in
Wifi
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Taxi service
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Desk
Housekeeping
Safe
Telephone
Cable / satellite TV
Flatscreen TV
Bath / shower
Wardrobe / wardrobe
Bottled water
Clothes rack
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Modern
Business
Languages Spoken
English, Spanish
1213Reviews28Q+A94Room tips

Reviews
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Jeff S wrote a review Nov 2023
4 contributions1 helpful vote
This was our first time to Peru. Most of our trip has been trekking and this was our first stay in a bigger city, so we were a bit nervous about safety. But the man at the desk put us at ease. He pointed out places we could go, good restaurants, and directions to the market. The hotel was clean and well-kept and the room was well-appointed and comfortable. And it was a big plus to be able to walk out into the night life in downtown Puno for exploring and shopping. But the helpful staff really made the difference after a long day of travel! We would definitely stay here again.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip: Our stay was booked by our travel guide service.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Katerine Delgado Maita, Otro at Tierra Viva Puno Plaza Hotel
Responded 29 Dec 2023
We would like to thank you for taking time to share your experience at Tierra Viva with other travelers. We are very happy to know that you really enjoyed your stay! Our mission at Tierra Viva is to contribute to make everyone`s trip an unforgettable experience. That means, that we will do whatever is in our hands to help our travelers to enjoy the city they are visiting. We hope to see you again very soon at any Tierra Viva Hotel. Kind regards Katerine Delgado Hotels Manager Arequipa - Puno Tierra Viva Hoteles
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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freddysg wrote a review Nov 2023
Singapore, Singapore498 contributions191 helpful votes
The location of the hotel was very good, right of the main square of Puno. The staff members didn't speak very good English compared to the hotels in larger cities in Peru, but they were very friendly and tried their best to help with everything. The room was basic but functional. The breakfast buffet was very simple. I wish they could make it better. Overall it was a very pleasant for an overnight stay in Puno.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Katerine Delgado Maita, Otro at Tierra Viva Puno Plaza Hotel
Responded 29 Dec 2023
Dear Freddy: We would like to thank you for taking the time to share your experience at our hotel. We are sorry for the difficulties you had with the language and your feedback of the breakfast. We are taking the necessary measures, thank you so much for your review. We hope to have you again at Tierra Viva very soon! Kind regards Katerine Delgado Hotels Manager -Arequipa, Puno Tierra Viva Hoteles
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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otraveller wrote a review Nov 2023
Dublin, Ireland209 contributions80 helpful votes
Stayed here one night and no regrets. Good hotel in central Puno just off main st and Plaza ,its a small town (the centre/tourist part). Bit of a walk to marina. Room was good and comfortable and checkin swift. Breakfast had a good selection also. Definetly a good choice is visiting puno.
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Date of stay: November 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Katerine Delgado Maita, Otro at Tierra Viva Puno Plaza Hotel
Responded 10 Nov 2023
Dear 753otraveller: We are very happy to know that you enjoyed your stay at Tierra Viva and would like to thank you for taking the time to share your experience. Our mission at Tierra Viva is to contribute to make everyone´s trip an unforgettable experience. That means, that we will always do whatever is in our hands to help our travelers with any need they may have. We hope to have you again at Tierra Viva very soon! Kind regards, Katerine Delgado Holel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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I love guitar wrote a review Oct 2023
5 contributions2 helpful votes
This is another gem of Tierra Viva Hotels. My wife and I stayed in a suite for 2 nights. We were in vacation to Lake Titicaca. What we liked - Location - close to main square and near many restaurants. Rooms - Suite was spacious with all modern amenities including heating, hot water, etc. Breakfast - was included in the price. Spread was decent and quality was very good. Service - This was the best part of the deal. All staff - front desk, kitchen, cleaning - was really really good but front desk girls went above and beyond. Price for private taxi to airport was $45 . They recommended shuttle bus from Rosie Tours that cost 20 Sol (less than $6) per person - saving of 70% for couple. And since we were little skeptical about the whole thing, they made sure to track shuttle for us and gave us the porter to carry our luggage to the bus. I would give them more than 5 stars if I could.
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Date of stay: October 2023Trip type: Travelled as a couple
Room Tip: Just make sure that you learn few Spanish words or at least keep Translating App handy otherwise...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Katerine Delgado Maita, Otro at Tierra Viva Puno Plaza Hotel
Responded 11 Oct 2023
Dear Urege, We are very happy to know that you enjoyed your stay at Tierra Viva Puno Plaza and would like to thank you for taking the time to share your experience. Our mission at Tierra Viva is to contribute to make everyone´s trip an unforgettable experience. And as we are genuinely happy and we enjoy our job is that we make everything just for the pleasure of our guests. We hope to have you again at Tierra Viva very soon! Once again thank you very much por stay with us. Kind regards, Katy Delgado Hotel Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jkotor wrote a review Sept 2023
95 contributions54 helpful votes
Great location - 1 block. to main square and the busiest promenade street in Puno. Staff were very helpful and always willing to help. Surprised my wife with a birthday cake,nice touch. Rooms were clean.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Carolina Saenz, Otro at Tierra Viva Puno Plaza Hotel
Responded 26 Sept 2023
Dear Jkotor, We are very happy to know that you enjoyed your stay at Tierra Viva Puno Plazaand would like to thank you for taking the time to share your experience. Our mission at Tierra Viva is to contribute to make everyone´s trip an unforgettable experience. That means, that we will always do whatever is in our hands to help our travelers with any need they may have. We hope to have you again at Tierra Viva very soon! Kind regards, Carolina Saenz Guest Relations Tierra Viva Hotels - Suno Restaurants
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Najgeenap wrote a review Aug 2023
Washington DC, District of Columbia125 contributions55 helpful votes
One of the reasons we chose this hotel was because of the reviews. I have to say our experience was not the same as others. The stay was average. When we arrived, the welcome was pleasant and quick. The room was basic. The king size bed was comfortable. The bathroom was also basic without any fluff. The shower drained slowly, but the water pressure and temperature were good. Ventilation in the room was also poor leaving the room stuffy. The carpet in the room made it seem dated, but I assume it was for warmth. Breakfast was above average with offering for diets of all types. Location is ideal with quick access to the lake, central plaza, and good restaurants. Again, overall a mediocre stay.
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Date of stay: August 2023Trip type: Travelled as a couple
Room Tip: If you use washcloths for bathing, bring your own. Consider wiping bathroom with sanitizing wipes...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Carolina Saenz, Otros at Tierra Viva Puno Plaza Hotel
Responded 22 Aug 2023
Dear Najgeenap, Thank you for your comment and for letting us know about your stay at our hotel. We regret that your impression of our hotel did not cover your expectations. Please be sure that we take your feedback to improve our service and we truly thank you for letting us know about your experience. We hope that you continue to be our guest at Tierra Viva Hotels. If you ever come back to Peru, it will be a pleasure for us to take care of you again and show you that we are committed to making every stay at Tierra Viva as pleasant as possible. Kind regards, Carolina Saenz Guest Relations Tierra Viva Hotels - Suno Restaurants
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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patjatje wrote a review Aug 2023
The Netherlands826 contributions117 helpful votes
fine hotel near to central plaza . good rooms bed and shower. breakfast was good with enough choice. one minor point is the noice during the night in the weekend . lots of screaming people which keep you awake till 6 in the morning . the sunday to monday was better although still some people outside
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Carolina Saenz, Otro at Tierra Viva Puno Plaza Hotel
Responded 8 Aug 2023
Dear Patjatje K, We would like to thank you for sharing your experience at Tierra Viva Puno Plaza. We are sorry that you experienced noise issues that did not allowed you to enjoy your experience. Hopefully, we will be able to take care of you again at Tierra Viva and show you that we are committed to ensure everyone's to have an unforgettable experience. Best regards, Carolina Saenz Guest Relations Tierra Viva Hotels - Suno Restaurants
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Nathan E wrote a review Jun 2023
1 contribution1 helpful vote
The location was very convenient to the Puno Plaza. Rooms were clean and spacious. Check in and check out we’re ready and quick. Front desk staff were helpful and friendly. Free breakfast included, and was great. Would stay there again.
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Date of stay: June 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Carolina Saenz, Otro at Tierra Viva Puno Plaza Hotel
Responded 6 Jul 2023
Dear nathaneE2390RP, Thank you for the review and the praises! We are extremely happy to read that you enjoyed your stay with us! Best regards, Carolina Saenz Guest Relations Tierra Viva Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mexican_Fanatic100 wrote a review Jun 2023
Mexico148 contributions16 helpful votes
This is an incredible hotel and the wonderful experience starts at the front door. We were warmly greeted by the staff even before we stepped inside, they’re there to meet all your needs and welcome you home. Truly some of the nicest people we’ve met while traveling through Peru! All the details of the room are of the highest quality from the pillows to the mattress, the artwork, the in-room heater, sheets and cozy blankets and the available coffee and teas anytime. We didn’t want to leave our comfortable and warm bed to explore. But it’s worth it, the location is ideal to visit so many phenomenal places nearby. The staff made sure our tours were safe and accountable too. The delicious breakfast was outstanding and we left feeling full, happy and loved. Thank you for a perfect stay in Puno!
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Date of stay: May 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Carolina Saenz, Otro at Tierra Viva Puno Plaza Hotel
Responded 6 Jul 2023
Dear Mexican_Fantatic100, Thank you so much for your lovely comment about your stay at our Tierra Viva Puno Plaza. At Tierra Viva we have hotels in Lima, Arequipa, Cusco, Sacred Valley, Machu Picchu, Puno, Piura and Trujillo and in all of them you will find the same quality of excellent service that characterizes Tierra Viva. Once again thank you and we hope to have you again with us in the near future. Very best, Carolina Saenz Guest Relations Tierra Viva Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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muddyoldengr wrote a review Jun 2023
Perth, Australia279 contributions109 helpful votes
Simple, clean, comfortable, massive bed. Brief stopover after arriving by train and prior to visiting the lake, so spent little time here. What we had was perfectly fine, with pleasant helpful staff (like most places we stayed in Peru)
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Date of stay: June 2023
Location
Service
Trip type: Travelled with friends
Room Tip: Tea/coffee is in reception not in room.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Carolina Saenz, Otro at Tierra Viva Puno Plaza Hotel
Responded 20 Jun 2023
Dear muddyoldengr, We would like to thank you for taking time to share your experience at Tierra Viva Puno Plaza with other travelers. Hope to welcome as our guest again soon. Best regards, Carolina Saenz Guest Relations Tierra Viva Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£38 - £53 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
casa andina classic hotel puno
LOCATION
PeruPuno RegionPuno
NUMBER OF ROOMS
30
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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TIERRA VIVA PUNO PLAZA HOTEL - Updated 2024 Prices (Peru)

Frequently Asked Questions about Tierra Viva Puno Plaza Hotel
Which popular attractions are close to Tierra Viva Puno Plaza Hotel?
Nearby attractions include La Casa del Corregidor (0.1 miles), Chucuito (0.2 miles), and Museo Carlos Dreyer (0.07 miles).
What are some of the property amenities at Tierra Viva Puno Plaza Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and airport transportation.
Which room amenities are available at Tierra Viva Puno Plaza Hotel?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Tierra Viva Puno Plaza Hotel?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Tierra Viva Puno Plaza Hotel?
Yes, paid private parking nearby is available to guests.
What are some restaurants close to Tierra Viva Puno Plaza Hotel?
Conveniently located restaurants include Sushi Ten Bento, Valeria Restaurant, and Positive Rock'n Reggae.
Does Tierra Viva Puno Plaza Hotel have airport transportation?
Yes, Tierra Viva Puno Plaza Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Tierra Viva Puno Plaza Hotel located near the city centre?
Yes, it is 0.6 miles away from the centre of Puno.
Are any cleaning services offered at Tierra Viva Puno Plaza Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Tierra Viva Puno Plaza Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Tierra Viva Puno Plaza Hotel?
Many travellers enjoy visiting La Casa del Corregidor (0.1 miles), Chucuito (0.2 miles), and Arco Deústua (0.4 miles).