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Casa Andina Private Collection Puno

0.2 miles from Puno centre
  • Free Wifi
  • Free Parking
  • Breakfast included
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1 room, 2 adults, 0 children
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Av. Sesqui Centenario 1970 | Sector Huaje, Puno 51, Peru
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1,042 Reviews from our TripAdvisor Community

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Showing 708: English reviews
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Cusco, Peru
Reviewed 3 days ago NEW

Room quality below standard Dogs barking outside all night Water out of taps was brown Not the best for the expectation given other hotels. The staff was friendly and Aimed to please. The beds need to be

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Thank gaillw2017
Newcastle, ON Canada
Reviewed 1 week ago

A very modern hotel with large room overlooking Lake Titicaca. Hotel staff were very friendly and helpful. Food and beverage service in restaurant also very good. Despite being the middle of the Peruvian summer, the weather was cool and we were pleased with the wood stove in our room.

Review collected in partnership with this hotel
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Thank Richard F
Reviewed 1 week ago via mobile

Excellent can't fault any part of our three night stay there. We would liked to stay longer but on a very tight tour schedule. Would 100% stay there again in the future plus would reccomend this place to anyone as an excellent place to stay.

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Thank Jon M
New York City, New York
Reviewed 1 week ago via mobile

Front desk staff of Mirabel(arranged a surprise small bd cake at dinner..a lovely touch), Pierina and Mirian were great in answering questions and calling taxis and generally helping us figure things out. There is a 100% oxygen tank to breathe for a few mins if you get extremely winded free of charge, a nice touch. Restaurant staff especially Ronald and...

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Thank BronzeBaron
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. Thank you for your kind words and comments. It’s a pleasure for us to know that you found the hotel as well as our restaurant and the staff service to your liking. We will insure that your comments and your impressions will...

Manchester, United Kingdom
Reviewed 1 week ago

The hotel is a very healthy walk from town and was, we felt, completely characterless. Very few guests, single figures. It was the only hotel out of the 5 or 6 we stayed in on the trip that charged for water in the room and for the wifi in the room, although it was available in the reception/lounge/bar/shop area -...

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Thank Donkeede
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. We will insure that your comments and your impressions will be communicated and taken into account to improve every day, especially the wi-fi with cost. We sincerely hope give us the opportunity to serve you once again at any of our hotels....

Milwaukee, WI
Reviewed 17 January 2017 via mobile

Was a bit disappointed in this hotel. Our room said lake view, only if you walked outside. In need of renovation! Outside of the city, so need to take taxis into the city. Make sure that get a room on the upper levels or you feel like you are in the basement! Food was good!

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Thank MissWisconsin
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. It’s a pleasure for us to know that you found the food to your liking. We will insure that your comments and your impressions will be communicated and taken into account to improve every day. Next three months we are going to...

Reviewed 10 January 2017 via mobile

After the bus trip tour from Cusco its a great place to collapse and have a day off from touring before doing the speedboat tour of Lake Titicaca. Great suite, big and spacious and has a kettle, spa bath tub and the staff are friendly and handle the luggage Location out of the city a bit but a short walk...

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Thank Yvonne W
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. It’s a pleasure for us to know that you found the hotel as well as our staff service to your liking. We will insure that your comments and your impressions will be communicated and taken into account to improve every day. We...

Utah
Reviewed 1 January 2017

First of all, the staff were very helpful. Mirabelle at the front desk was unceasingly kind and offered advice. Johanna and Jorge took good care of us in the restaurant. The food was quite good, and we were there at Christmas. There is free WiFi in the lobby area; the ATM had run out of cash, most likely due to...

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Thank mule54
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. It’s a pleasure for us to know that you found the hotel as well as our staff service to your liking. The ATM didn’t work during a week because it was out of order, now it is ok. Puno has many different...

toronto
Reviewed 28 December 2016

That this is described as a "luxury hotel" or that it qualifies as "private collection" is misleading in the extreme. The hotel is tired, the rooms very small, the the beds poor and the service in the restaurant and bar completely inadequate. Puno may not have much better alternatives but avoid this if you can.

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Thank petergjp
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. We apologize for any expectation not covered about the service and building during your stay, our building is a 4 star hotel and we strive to provide the best service during your stay. In a few weeks we are going to remodel...

Cork, Ireland
Reviewed 28 December 2016

We arrived here late at night. Staff not so pleasant at that time, We flew from Lima to Puno directly which is not ideal and the altitude was affecting some of our group. The staff should be well used to this but seemed disinterested, The room was lovely overlooking the private pier. Plenty of room and very clean. We were...

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Thank Roadrunner7631
Customer S, Manager at Casa Andina Private Collection Puno, responded to this review

Dear guest, I really appreciate the time taken to share your review regarding your experience at our hotel. It’s a pleasure for us to know that you found the hotel to your liking. We apologize for any expectation not covered about the service when you arrived at the hotel, it was not what was expected, all the time we strive...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Casa Andina Private Collection Puno is located on the shores of Lake Titicaca, the highest navigable lake in the world, and offers its visitors spectacular views and a wide variety of services in order to make their trip an unforgettable experience. The hotel has 44 - 100% non-smoker comfortable Superior rooms on two floors and a Suite. Some rooms offer a breathtaking view of Lake Titicaca. All rooms are equiped with stove, safe deposit box, coffee kit, iron and hair dryer. Casa Andina Private Collection Puno features: Internet Center, Internet WiFi, ATM, laundry services and parking. After a long day of walking rest and relax in our Massage Salon. ... more   less 

Additional Information about Casa Andina Private Collection Puno

Address: Av. Sesqui Centenario 1970 | Sector Huaje, Puno 51, Peru
Region: Peru > Puno Region > Puno
Price Range: £70 - £105 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Casa Andina Private Collection Puno 4*
Number of rooms: 45
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Also Known As:
Casa Andina Private Collection Puno Hotel Puno
Puno Casa Andina Private Collection
Hotel Style:
#3 Luxury Hotel in Puno
#10 Business Hotel in Puno
#14 Romantic Hotel in Puno
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Questions & Answers

Here's what travellers have asked, with answers from Casa Andina Private Collection Puno staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Definitely get lakeside room for the view, preferably the section closest to the lake.”
 of 5 bubbles mule54, 1 Jan 2017 | Read review
“I picked up the free reception WIFI from first floor room!”
 of 5 bubbles Roadrunner7631, 28 Dec 2016 | Read review
“Get a room with a harbor view on the second floor. I had 204 and the view was good.”
 of 5 bubbles jonchaley, 12 Dec 2016 | Read review
“stay somewhere else”
 of 5 bubbles JayL17, 7 Dec 2016 | Read review
“Away from the noisy stairwell”
 of 5 bubbles michaelsV7116SV, 5 Dec 2016 | Read review
5 of 5