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Valero Grand Suites by Swiss-Belhotel Makati

Traveller (71)
Room & Suite (29)
Dining (6)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Valero Grand Suites by Swiss-Belhotel Makati is a 271-room four-star international hotel located in the city’s hip business and urban residential enclave, Salcedo Village, Makati, only 30 minutes from Ninoy Aquino International Airport, 15 minutes away from Bonifacio Global City and offering convenient access to some of the city’s best attractions such as The Ayala Triangle, Greenbelt, and Ayala Museum. An array of restaurants, bars and cafes are also at guests’ fingertips. The property is perfect for leisure and business travellers as well as those looking for long-stay accommodation.
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Property amenities
Pool
Room service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free parking
Bar/Lounge
Breakfast included
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Non-smoking hotel
Public Wifi
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Family Rooms
Kitchenette
Non-smoking rooms
Smoking rooms available
Suites
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Good to know
HOTEL STYLE
Charming
Mid-range
HOTEL CLASS
123Reviews
106Photos
4Q+A
9Room tips
Traveller rating
  • 57
  • 46
  • 10
  • 3
  • 7
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
Near to working area but not surrounding don't have shopping mall, others than that overall is very good. My room bathroom will water will overflow, so this something that not food. Room condition is very good.
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Review collected in partnership with Swiss-Belhotel International
Response from Garry G, General Manager at Valero Grand Suites by Swiss-Belhotel Makati
Responded yesterday
Dear Curious39577461689, Thank you for your review and letting us know your concern. The nearest shopping mall is about 15minute walk from Valero Grand Suites by Swiss-Belhotel. On the other hand, we have ongoing upgrade with our bathroom area and we hope to finish it as soon as possible. On the other hand, we look forward having you as our guest again. Cordially, Garry A. Garcia General Manager
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The Hotel are big and clean as what the customer should expected. But I feel so dissapointed how your Staff, specially the "Security Guard" treated me.. I understand and its clearly clear that they are doing their job to secure the safety of your guess but I felt so
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Response from Garry G, General Manager at Valero Grand Suites by Swiss-Belhotel Makati
Responded 1 week ago
Dear Expedition433373, Thank you for your review. We're sorry to hear of your less satisfactory experience with us and we do apologize for this concern. Being known for our service, it came as a surprise and we would like to make things right. And it has been escalated to the concern department and rest assured that we are taking necessary actions regarding this matter. We still look forward having you as our guest again. Cordially, Garry A. Garcia General Manager
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Amazing place to stay. Superbly clean. The bed and pillows are very comfortable. The suite size is perfect & functional. The staffs are very friendly and accommodating. Will definitely recommend to family and friends.
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Review collected in partnership with Swiss-Belhotel International
Response from Garry G, General Manager at Valero Grand Suites by Swiss-Belhotel Makati
Responded 1 week ago
Dear noseyear o, Thank you for your review and recommending our hotel. We are glad that you had a great stay with us and we are very pleased to hear that our staff made your stay pleasant. We look forward having you as our guest again. Cordially, Garry A. Garcia General Manager
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For some rooms needs a cosmetic repairs, staff is very kind what I liked most! Nice place for short stay in the center of Manila. Try to choose rooms with a view to a city, cause from one side no view at all, only the wall of near building
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Response from Garry G, General Manager at Valero Grand Suites by Swiss-Belhotel Makati
Responded 1 week ago
Dear Mr. Kamatoz, Thank you for your review and letting us know your satisfactory from your recent stay with us. We look forward having you as our guest again. Cordially, Garry A. Garcia General Manager
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Bed was large and comfortable very strategic hotel which has qualified facilities and amenities and surrounded by good restaurants and cafes at the lobby and you just walked around outside but I arrived late in the evening requested for a shuttle service but its not smooth as I
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Response from Garry G, General Manager at Valero Grand Suites by Swiss-Belhotel Makati
Responded 2 weeks ago
Dear ajbor, Thank you for your rating and recommending our hotel. We are glad that you had a great stay with us. I am very pleased to hear that our staff made your stay pleasant. We look forward having you as our guest again. Cordially, Garry A. Garcia General Manager
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Photo provided by managementValero Grand Suites by Swiss-Belhotel Makati
Masters Bedroom of the 2-bedroom apartment
Masters Bedroom of the 2-bedroom apartment
Masters Bedroom of the 2-bedroom apartment
Masters Bedroom of the 2-bedroom apartment
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123456
Hi , was just wondering your 3 bedroom apartment, how many bathrooms/toilets does it have ? Thanks
Dear nhanma, Good day! We have 2 bathrooms (master's bedroom and common area) for our three bedroom suite. We look forward having you as our guest. Cordially, Garry A. Garcia General Manager
0 votes
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Dear Ms. Carly Grindall, Good day! Our three bedroom has three rooms, 2 rooms with queen size bed and 1 twin beds. We are currently uploading our latest pictures of the three bedroom suites. Thank you!
0 votes
Dear Ms. Carly Grindall, Good day! Our three bedroom has three rooms, 2 rooms with queen size bed and 1 twin beds. We are currently uploading our latest pictures of the three bedroom suites. Thank you!
-1 votes
Dear Mohamed F, Good day! Thank you for your review. We are happy that you had a great stay with us. We look forward having you as our guest again.
0 votes
"Inspect the room before accepting it, check if AC is blowing on beds"
"The room is very spacious. One bedroom suite is very ideal for long stay with family. ❤"
"I prefer a Kingsize bed i.s.o. double bed"
"Neat and comfortable"
"2bed rooms."
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PRICE RANGE
US$68 - US$155 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesLuzonMetro ManilaMakati
NUMBER OF ROOMS
271
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