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City Garden Hotel Makati

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City Garden Hotel Makati
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677 Reviews from our TripAdvisor Community

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Showing 611: English reviews
Manila, Philippines
Reviewed 2 days ago NEW

I stayed here last Oct 27, 2016 for my son's 8th birthday. We just wanted to have a relaxing staycation. I was with my 9 months old baby too and the last thing I was expecting when we checked in is when they offered us a crib! I usually travel with my kids and its my first time I was...

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Thank Rei B
Jeddah, Saudi Arabia
Reviewed 3 days ago NEW

Great staff, good welcoming Late check out, very clean rooms Excellent front disk mgr. Good tv channels, Good location near for everything, Welcome drink, roof pool. Rooms Very comfortable, Good n clean

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Helpful?
Thank BADIE G
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear BADIE G, We truly appreciate the excellent feedback for your recent visit. We are happy to know that you had a great stay. Rest assure that we will continue to look for ways to further improve our services and facilities . Looking forward to your next visit. Thank you very much. Yours truly, Johnny G. Rios General Manager City...

Metro Manila, Philippines
Reviewed 4 days ago NEW

Such good news to find out that even after a good number of years, City Garden Hotel Makati has kept its good service and maintained their facilities. I have stayed here years ago for a couple of times for business and it's always a good experience. Had the chance to stay again the last four days and i must say...

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Helpful?
Thank theroyalputri
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear theroyalputri, We appreciate the great feedback your provided us for your recent visit. We are really happy to know that you had a great stay. We also took note of the issue you had with the mobile and WIFI signal. Rest assure that we will look into these in order to improve our services and facilities . Looking forward...

Los Angeles, California
Reviewed 6 days ago NEWvia mobile

I used to stay at New World Hotel. But no longer. The rooftop swimming pool and bar are amazing!! The view incredible. I live in Los Angeles and have been to most rooftop pool hotels. This place is better than all of them !! I highly recommend!!

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Helpful?
Thank Christian V
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear Christian V, We truly appreciate the excellent feedback for your recent visit. We are happy to know that you had a great stay. Rest assure that we will continue to look for ways to further improve our services and facilities . Looking forward to your next visit. Thank you very much. Yours truly, Johnny G. Rios General Manager City...

Makati, Philippines
Reviewed 6 days ago NEW

We had a wonderful time. The rooms are clean, white and modern-looking, and the service staff are really quite nice (they seem to really love working for the hotel). We were here in November where the weather is quite nice, and their roofdeck pool is just so perfect for a dip. Overall, for the price we paid, we were pleasantly...

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Helpful?
Thank WilliamC01
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear WilliamCO1, We truly appreciate the excellent review for your recent visit and are happy to know that you enjoyed your stay. Rest assure that we will continue to look for ways to further improve our services and facilities . Looking forward to your next visit. Thank you very much. Yours truly, Johnny G. Rios General Manager City Garden Hotel...

Goa, India
Reviewed 1 week ago via mobile

Location is nice. Central makati.. Lots of 24 hrs rests just opposite. Service was slow. I reached hotel at around 4 pm.. Still room was not ready.. V slow service. Over all nice Rooms no complain Breakfast was nice

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Helpful?
Thank suhel2016
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear suhel2016, We appreciate the feedback for your recent visit. We are sorry for your check in experience which fell short of expectations. Rest assure that we will continue to look for ways to further improve our services and facilities . Thank you very much. Yours truly, Johnny G. Rios General Manager City Garden Hotel Makati

Reviewed 1 week ago via mobile

Pros: Room was clean, breakfast spread was quite good (with a different menu daily) and service staff were friendly. Cons: We thought that getting a cab that is called by the hotel would be safe, but we probably should have stick to using Grab. The cab driver turned off the meter midway and asked for more money when we arrived...

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Helpful?
1Thank shannez81
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear shannez81, We appreciate the feedback for your recent visit and are happy to know that you enjoyed your stay. It is unfortunate that the incident with the taxi cab affected the overall impression of your stay. We do suggest that you book a Grab cab thru our front staff if not our hotel transportation for your convenience. Rest assure...

Al Khobar, Saudi Arabia
Reviewed 1 week ago

Staff, from the guards, to the reception, room cleaner and just everybody, are very courteous and helpful. My only complaint was the swimming pool, the jacuzzi last year was functional but sadly this year, it wasn't. Hope you would do somethin about it so I could enjoy it in my next year's vacation.

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Thank johnchris2pher
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear johnchris2pher,, We truly appreciate the great review for your recent visit and are happy to know that you enjoyed your stay. We are sorry about the jacuzzi repair during your stay but it has now been restored and operational. Rest assure that we will continue to look for ways to further improve our services and facilities . Looking forward...

Brisbane, Australia
Reviewed 2 weeks ago

The hotel is suited to business travelers and short stays. The hotel looks nice and adequately priced to compete with many hotels near by. It is close to many restaurants and entertainment venues. Hotel lobby staff are very attentive. Beds are very comfortable. Staff in general are always there to help, they even lent me a portable cd rom drive...

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Helpful?
Thank maraus25
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear maraus25, We appreciate the review you gave us for your recent visit. We are happy to know that you enjoyed your stay. Rest assure that we will continue to look for ways to further improve our services and facilities . Looking forward to your next visit. Thank you very much. Yours truly, Johnny G. Rios General Manager City Garden...

Edmonton, Alberta
Reviewed 2 weeks ago

Enjoyed my stay again, purchased the breakfast option on this trip and it was worth it. Staff was friendly and courteous. Issue with hot water was corrected same day. Good value for the money and would continue to stay there when I return to the country next time.....

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1Thank djdjevans
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear djdjevans, We truly appreciate the review you provided for your recent visit and are happy to know that you enjoyed your stay. Rest assure that we will continue to look for ways to further improve our services and facilities . Looking forward to your next visit. Thank you very much. Yours truly, Johnny G. Rios General Manager City Garden...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Ideal for expats, short or long term stay.Facilities includes swimming pool & gym plus full security surveillance camera. Nearby establishments: BDO bank, Century Mall, Mercury drug, 7-11, Gasoline station, Powerplant and Ayala Malls. ... more   less 

Additional Information about City Garden Hotel Makati

Address: Makati Avenue | corner Kalayaan Avenue, Makati, Luzon 1200, Philippines
Region: Philippines > Luzon > Metro Manila > Makati
Price Range: £51 - £72 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — City Garden Hotel Makati 3*
Number of rooms: 160
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Agoda, TripOnline SA, Odigeo, Asiatravel.com Holdings, Priceline and Travelocity so you can book your City Garden Hotel Makati reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
City Garden Makati
Makati City Garden Hotel
City Garden Hotel Makati Metro Manila, Philippines
Hotel Style:
#15 Spa Hotel in Makati
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Questions & Answers

Here's what travellers have asked, with answers from City Garden Hotel Makati staff and other travellers.
21 questions
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Questions? Get answers from City Garden Hotel Makati staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very comfortable, Good n clean ”
 of 5 bubbles badieg, 5 Dec 2016 | Read review
“Bigger coffee cups pls”
 of 5 bubbles ColnCath, 15 Nov 2016 | Read review
“Not like which shows in the website. ”
 of 5 bubbles abca20, 4 Nov 2016 | Read review
“Bring your own mobile WIFI”
 of 5 bubbles NealSaeed, 4 Nov 2016 | Read review
“The hotel offers discounted rates when you through their site.”
 of 5 bubbles Baby_Warrior, 24 Oct 2016 | Read review
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