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City Garden Hotel Makati

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City Garden Hotel Makati
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732 Reviews from our TripAdvisor Community

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Showing 653: English reviews
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Wolverhampton
Reviewed yesterday NEW

Stayed here for 13 Nights in March 2017 and just got back on 2 days ago. I'll start first with the Hotel itself. In my opinion the hotel is a 4.5 star Hotel. Check in was smooth and no more than 15 minutes. I stayed in a smoking room on the 14th Floor, Room no 1428. The room itself was...

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Helpful?
Thank MrFriskWolverhampton
London, United Kingdom
Reviewed yesterday NEW

The location of this hotel is great, it is situated close to many great food shops, a grovcery store and a food market that has live music on Friday, saturday and Sunday. However, first impressions weren't great. The Bellman was nice and offered to help with our bags. However, at Reception my friend wanted to politely clarify something in our...

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Thank Yvette A
Bangkok, Thailand
Reviewed 2 days ago NEW

I really need you to improve your internet system. I stayed on the 18th floor, the internet was horrible. I had to work, but I could not. It was out and in every 10 minutes and it takes time to get access again. I was so frustrated. Anyway, at the lobby is okay, really nice and helpful staff - well...

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Thank bunditlu
Reviewed 4 days ago NEW

We stayed one night as a stop-over in Manila. The rooms are really nice and the location is great. It felt like a safe area so we walked quite bit. Front desk staff are efficient, friendly and helpful. The roof-top restaurant is quite fun as you get a great view of the city. This would definitely be my choice if...

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Thank RuralDiver
San Diego
Reviewed 1 week ago NEWvia mobile

I'm writing this review while I'm sitting in my room waiting to check out (before I forget). First things first, City Garden hotel not City Garden Grand hotel (which is right across the street). The room: It's clean, with working AC, clean bathrooms , working hot/cold water in the shower and comfortable beds. Mini bar is stocked and reasonable in...

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Thank o0bev0o
Lund
Reviewed 1 week ago NEW

The hotel is situated at Makati Avenue in a safe area just about 15 min. walking distance to the big malls. Close to the hotel there are several very nice restaurants, like Cafe Cubana, a Cuban restaurant (don't miss their Margarita), and El Chupaca Ova, a Mexican one, both worth a visit, but there are also others. The restaurant at...

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Thank Rune Lennart K
Timothy Daniel C, General Manager at City Garden Hotel Makati, responded to this review

Dear Rune Lennart K, We sincerely appreciate you taking the time to give us your feedback. I am very delighted you enjoyed your stay and I have also noted down your comments regarding our breakfast. We would love to hear more from you on how we can improve on it and should you find time, please do not hesitate to...

A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

It is my first time here in Makati and my husband and I checked in this 3 star hotel but may look and feel like a 5 star hotel. We have liked their FB page indicating all informations that we will be needing for our check in. Sales staff are very attentive to all our requests and they are easy...

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Thank A TripAdvisor Member
Timothy Daniel C, General Manager at City Garden Hotel Makati, responded to this review

Dear Sir/Madam, Thank you for recently choosing to stay with us and we are so delighted that you enjoyed your recent stay. is through feedback such as yours that we are able to maintain the quality of our service and rest assure that I will be sharing your positive feedback's to everyone from the team whom made your stay a...

Reviewed 1 week ago via mobile

It was a last minute booking for our event. Surprisingly when I did call it was their DOSM Mam Che took our calls and assisted us immediately on our concerns. The event becomes successful as Sir Richard of Sales and Sir Jonnel take care of our needs. The FO staff are all accommodating in terms of our last minute room...

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1Thank Itsmorefuntotravel22
Timothy Daniel C, General Manager at City Garden Hotel Makati, responded to this review

Dear Itsmorefuntotravel22, I would like to start by thanking you for taking the time to write a review of City Garden Hotel Makati on Trip Advisor! We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is...

Vicenza, Italy
Reviewed 2 weeks ago

This is what I believe is perfection. This is a five star hotel in my opinion. All the areas were very cleaned and tidy. Housekeeping fantastic.....every evening whe we came back from our tour visit we found our room shining. Brilliant staff, particularly at the front desk, helpful, professional, able to satisfy every request. We were upgrade to an higher...

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Helpful?
Thank philita2015
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear philita2015, We appreciate the excellent feedback you provided us for your recent visit. We are also glad that you enjoyed your stay and that we exceeded your expectations. Rest assured that we will continue to look for ways to further improve our services and facilities . Looking forward to your next stay. Thank you very much. Yours truly, Johnny...

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago via mobile

Nice and specious room though there is only one small window that overlook another building. The roof is nice specially at night. Staff are friendly. The internet is slow,buffet breakfast is poor and coffee is not good. Bathroom's floor smells. The street is quite busy all the time. There are plenty of restuarants around. Some of them offer Middleastern food...

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Helpful?
Thank Lina E
CGHGM, General Manager at City Garden Hotel Makati, responded to this review

Dear Lina E, We appreciate the feedback you provided us for your recent visit. We took note of concerns on internet, breakfast and bathroom cleanliness. Rest assured that we will continue to look for ways to further improve our services and facilities . Thank you very much. Yours truly, Johnny G. Rios General Manager City Garden Hotel Makati

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Ideal for expats, short or long term stay.Facilities includes swimming pool & gym plus full security surveillance camera. Nearby establishments: BDO bank, Century Mall, Mercury drug, 7-11, Gasoline station, Powerplant and Ayala Malls. ... more   less 

Additional Information about City Garden Hotel Makati

Address: Makati Avenue | corner Kalayaan Avenue, Makati, Luzon 1200, Philippines
Region: Philippines > Luzon > Metro Manila > Makati
Price Range: £53 - £76 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — City Garden Hotel Makati 3*
Number of rooms: 160
Reservation Options:
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Also Known As:
City Garden Makati
Makati City Garden Hotel
City Garden Hotel Makati Metro Manila, Philippines
Hotel Style:
#15 Spa Hotel in Makati
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Questions & Answers

Here's what travellers have asked, with answers from City Garden Hotel Makati staff and other travellers.
22 questions
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See all questions (22)

Questions? Get answers from City Garden Hotel Makati staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a high room”
 of 5 bubbles MrFriskWolverhampton, 24 Mar 2017 | Read review
“Rooms situated below level 5 can probably be disturbed by the hard traffic at Makati Av.”
 of 5 bubbles runelennartk, 18 Mar 2017 | Read review
“best room at higher floor with view”
 of 5 bubbles philita2015, 11 Mar 2017 | Read review
“I suggest a soundproof room though. :-)”
 of 5 bubbles 540justl, 1 Feb 2017 | Read review
“Higher floors have less traffic noise, but seriously I really didnt notice it. Just turn the volume up a couple of notches on the tv :-)”
 of 5 bubbles timporter65, 26 Jan 2017 | Read review
5 of 5