We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

The Heritage Hotel Manila

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Heritage Hotel Manila
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,773 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 1,518: English reviews
Los Angeles, California
Reviewed yesterday NEW

Slow service. Cockroach in our room. We just wanted to rest after a long flight and I was not feeling well. Once we got to the room, a cockroach was crawling on my pillow. I called the hotel and it took a second call before someone came to my room to offer to change the pillowcase only. When I declined...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Marjilyn B
Manila, Philippines
Reviewed 4 days ago NEW

From the airport should not pay more than 350-400 pesos ! I did enjoy the hot tub Male only ... Steam room option and the sauna was functioning perfectly .I pd $120 USD @ night and would not stay as close to the airport and pay a lot less.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Bruce P
Reviewed 4 days ago NEWvia mobile

The room are very "heritage" - urgently need upgrade in the room from the carpet, to bed and toilet. I have bad experience in changing my room. Takes agessssss to get it done....and I have to repeat the story all the time To different staff. Once room was change, breakfast voucher that was promised to slip under the door was...

 Report
Helpful?
Thank 247Carpe_Diem
Columbus, Ohio
Reviewed 5 days ago NEW

Beautiful building, the room was shabby and a disappointment. At one time i am sure it was nice, but the bathroom had cracks, the carpet was worn, the furnishings were outdated. I will choose another hotel next time i am in manila

Review collected in partnership with this hotel
 Report
Helpful?
1Thank westgater9
Matsumono city
Reviewed 6 days ago NEW

Very nice 4-stars hotel when room charge is low. but, it's expensive sometimes. So that I check the room charge before booking. It's near airport, but Edsa avenue is so heavy traffic all day. Buffet breakfast is very nice with Japanese style and Chinese style, not only European style.

Review collected in partnership with this hotel
 Report
Helpful?
Thank RYOJI S
Bali, Indonesia
Reviewed 1 week ago NEW

Old building, found bath room and toilets bowl re-painted, however the paint peeled off. There are ants and hair fall was there on the day of check-in. 1st room key given was not working due to door knob problem and I need to go down to find the other room. Breakfast is average, there are so many chafing dish displayed...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Sari M
Noosa, Australia
Reviewed 1 week ago

We stayed a night at the Heritage on route to El Nido and the hotel was excellent. Good rooms, room service and a great massage made it an ideal place for a stopover! The staff were excellent and organised everything for us perfectly. If you want to use the airport shuttle book it directly with the hotel as it is...

Review collected in partnership with this hotel
 Report
Helpful?
Thank Jed A
Edmonton
Reviewed 1 week ago

I have used the Heritage many times for a stop over in Manila on my way to other points in the Philippines, and have reviewed it well in the past. This time was disappointing from a room and service standpoint. It really has gone downhill since I as there last year. Yes, its close to the airport, and not a...

 Report
Helpful?
Thank the_Janadians
Guam, Mariana Islands
Reviewed 1 week ago

I would not recommend this hotel. Due to poor customer service. Lack of accountability on the staff. As the customer we were told and expected one outcome regarding our service and it was totally not true. Also as customer my husband and I did a lot of going back and forward, running around the hotel trying to correcting the staff...

Review collected in partnership with this hotel
 Report
Helpful?
Thank SishmaBarner
Oberon, Australia
Reviewed 1 week ago

The hotel is ok in general but its generally more expensive... on second theought, you would get more value for your money elsewhere. Room us clean but the hotel carpet corridors stink of musty old smell. The food and beverage is overpriced for what it's worth! Checkin is a hassle if you're time-poor and a big group is checking in...

Review collected in partnership with this hotel
 Report
Helpful?
Thank gmaano

857 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (491)
Viewed
Dining (39)
Viewed
Room/Suite (125)
Viewed
Hotel & Grounds (40)
Viewed
Bathroom (48)
Viewed
Pool/Beach Area (14)
Viewed
View from Room (19)
Viewed
Business Centre/Function Rooms (2)
Viewed
Family/Play Areas (1)
Viewed
Other (203)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (327)
Viewed
Amenities (43)
Viewed
Deluxe Room (38)
Viewed
Executive Suite (50)
Viewed
Junior Suite (43)
Viewed
Pool (41)
Viewed
Dining (45)
Viewed
The Hotel (67)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (39)
Viewed
Room/Suite (14)
Viewed
Business Centre/Function Rooms (6)
Viewed
Dining (5)
Viewed
Hotel & Grounds (6)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Pasay hotels
1.0 mi away
Microtel Inn & Suites by Wyndham Manila/At Mall of Asia
0.6 mi away
Golden Phoenix Hotel Manila
0.2 mi away
The Mabuhay Manor
The Mabuhay Manor
#7 of 31 in Pasay
819 reviews
Show Prices
Show Prices
Show Prices
0.5 mi away
Kabayan Hotel Pasay
1.5 mi away
Hotel Jen Manila
Hotel Jen Manila
#4 of 31 in Pasay
782 reviews
0.3 mi away
The Henry Hotel Manila
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Heritage Hotel Manila stands at the crossroads of Metro Manila's main thoroughfares, Epifanio delos Santos Avenue (EDSA) and Roxas Boulevard. It is a daily testament to the famed glorious Manila Bay sunset. It is only fifteen minutes away from the international and domestic airports. It is also near to SM Mall of Asia reputed to be the largest shopping mall in the Philippines. A deluxe international class hotel which opened in 1994, it is a popular hotel for corporate, convention and leisure travelers. It's centrally located with easy access to two major business districts, as well as shopping, entertainment, convention and exhibition centers. The Heritage Hotel Manila is a member of Millenium & Copthorne International Limited (M & C), an international hotel group based in London with over a hundred international standard hotels spread out in 18 countries. ... more   less 

Additional Information about The Heritage Hotel Manila

Address: Roxas Boulevard, Pasay, Luzon 1300, Philippines
Region: Philippines > Luzon > Metro Manila > Pasay
Price Range: £64 - £94 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Heritage Hotel Manila 4*
Number of rooms: 450
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz and Travelocity so you can book your The Heritage Hotel Manila reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Heritage Hotel Pasay
The Heritage Hotel Manila Pasay, Metro Manila, Philippines
Hotel Style:
#6 Luxury Hotel in Pasay
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Heritage Hotel Manila staff and other travellers.
27 questions
Ask a question

See all questions (27)

Questions? Get answers from The Heritage Hotel Manila staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for one facing the pool area...... Much nicer view !”
 of 5 bubbles 286brucep, 17 Feb 2017 | Read review
“Very nice deluxe room.”
 of 5 bubbles ryojis2017, 15 Feb 2017 | Read review
“There are many condotels around.... maybe you shoud think twice booking this hotel.”
 of 5 bubbles gmaano, 13 Feb 2017 | Read review
“If you book a deluxe room u waste urban money because superior and deluxe rooms are both same inside so save your money ”
 of 5 bubbles ivanbaraba, 4 Feb 2017 | Read review
“Clean and spacious with view”
 of 5 bubbles nancyliow, 31 Jan 2017 | Read review
5 of 5