We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Hotel Jen Manila

Show Prices
#4 of 30 Hotels in Pasay
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Hotel Jen Manila
View Map
{"widget":{"name":"ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

766 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 633: English reviews
Silang, Philippines
Reviewed 3 days ago NEW

Nice and cozy. Very clean and quite. Superb customer service and My 2 sons love the food and amenities. They enjoyed swimming at the pool. We are planning to come back this summer. I cant wait to see you again at Hotel Jen!

 Report
Helpful?
Thank Jennicel F
Edward K, General Manager at Hotel Jen Manila, responded to this review

Hi Jennicel F, Thank you for sharing this with us. I am pleased to know that you had a great time and you enjoyed your stay. Thank you for your kind words about the hotel especially about the excellent service extended by the team. Your comments will be shared to them. We are excited to welcome you back and experience...

Reviewed 3 days ago NEWvia mobile

Excellent....what I really liked in this hotel you can choose for a late check out.some hotel offers until 12pm check out but in hotel jen you can stay until 3pm without any charges so my kids still had time to swim after we enjoy the yummy buffet breakfast. the pool has a life guards so its safe. they are very...

 Report
Helpful?
Thank zianrine
Edward K, General Manager at Hotel Jen Manila, responded to this review

Hi Zianrine, Thank you for taking the time in sharing your recent experience and we are glad that we have met your expectations. Thank you for your kind words about the team, room and the security of the hotel. I am happy to know that you had a great time at the pool and you enjoyed the perks and view...

Metro Manila, Philippines
Reviewed 3 days ago NEWvia mobile

Location: it is near some shopping malls and harbour square where you can dine. It is also near other landmarks such as roxas boulevard, picc, ccp and star city. However the roads going here is dim and security is a concern. Parking is quite far and you need to get out of hotel premises, unless you want to park along...

 Report
Helpful?
Thank Cenen Carlo R
Edward K, General Manager at Hotel Jen Manila, responded to this review

Hi Cenen Carlo R, Thank you for taking the time to share your most recent experience with us. Thank you of your positive thought about our bed and our team. Rest assured that all your comments will be discussed with the concerned departments and shall be looked into. We will continually strive to improve and we hope for your return...

Alderley Edge, United Kingdom
Reviewed 4 days ago NEW

Feels Jen is Shangri-La’s answer to Starwood’s Aloft brand – but better. Modern and informal, the Jen Manila was great value for the two night’s I stayed. The only thing I wouldn't give top marks to is the location. Rooms are large, stylish and in good condition. But they feel to me like they’ve been designed by someone who doesn’t...

 Report
Helpful?
1Thank A449
Edward K, General Manager at Hotel Jen Manila, responded to this review

Hi A449, Thank you for taking the time in sharing your recent experience and we are delighted that you had an excellent one. I am happy to hear that you were able to enjoy the perks at Club Lounge and glad that the view was well-liked by you. Your comments about the location, bathroom and facilities are well noted. Thank...

Reviewed 5 days ago NEWvia mobile

This is my nth time at Hotel Jen and I'm still amazed at how the staff treat their guests. We were supposed to celebrate my son's birthday lest Dec24th but since I got sick, I had requested for the booking to be moved this year. We were still offered the same package and was given tickets to Star City which...

 Report
Helpful?
Thank Mymy O
Edward K, General Manager at Hotel Jen Manila, responded to this review

Hi Mymy O, Thank you for taking the time in sharing your recent experience and we are glad that we have met your expectations. We are happy that your kids enjoyed their time at Star City and thank you so much for all your compliments especially about the breakfast food selection at Latitude and service of the team. I shall...

London, United Kingdom
Reviewed 1 week ago NEWvia mobile

The service is good at Jen. Rooms are in need of a slight upgrade as they seem a bit worn. AC unit was dripping water. Club Lounge is nice for breakfast and has a great view. Traffic is incredible in Manila and the location of Jen doesn't help. All in all an OK hotel with reasonable pricing but next time...

 Report
Helpful?
Thank zx55xxrmk
Edward K, General Manager at Hotel Jen Manila, responded to this review

Hi zx55xxmk, Thank you for taking the time to share your recent stay with us. Your feedback about the aircon has been communicated and will be addressed by our Engineering team. Your comment about the room and location has been noted as well. Thank you for your kind words about the service of the team and I’m glad that you...

Peterborough, United Kingdom
Reviewed 1 week ago

Overall very good. Rooms are large and well equipped. Only small issues that draws in hotel needed updating as hard to open and close. Buffet breakfast very good. . Good location and clean. Good people, always helpful.

Review collected in partnership with shangri-la.com
 Report
Helpful?
Thank anoble800
Edward K, General Manager at Hotel Jen Manila, responded to this review

Hi Anoble800, Thank you for your positive thoughts about the hotel specifically about the room, buffet breakfast, location and our team. Your comment about the drawers is well noted and will be addressed by our Housekeeping team. We hope for your return soon to Hotel Jen Manila. Sincerely yours, Edward Kollmer General Manager

noble park
Reviewed 1 week ago

I stayed in executive suite and was not to my expectations more like an bigger delux room, needs work to be done on updating and rooms, where of different temp a/con was not wworking the same as in other room and needs to have shower fan to stop room from steaming up when having showers.

Review collected in partnership with shangri-la.com
 Report
Helpful?
Thank mickthespraypainter
Edward K, General Manager at Hotel Jen Manila, responded to this review

Hi Mickthespraypainter, Thank you for taking the time to share your recent stay with us. At the outset I apologize for the upset and we regret that we have not met your room expectations. Your comments about the aircon and exhaust fan have been discussed with the concerned department and rest assured that this will be addressed. We will continually...

Bangkok, Thailand
Reviewed 1 week ago

A very plain facade (similar to a bland conventional office building) awaits you. The lobby is also plain but well-lit and always with a perfect temperature. The registration counter is 'staffed" with super efficient and gratious employees, The guest rooms are spacious, simply furnished and very comfortable.. "State-of the Art" bathrooms. Mornings offer a superlative breakfast buffet with both Western...

 Report
Helpful?
Thank platsdujour
Edward K, General Manager at Hotel Jen Manila, responded to this review

Hi Platsdujour, Thank you for taking the time to share your most stay with us. It was pleasing to read that the team assisted you well during your stay. I also appreciate your kind words about the room, restaurants, in room dining and transport service which I gladly shared with the entire team. Thank you for staying with us and...

Adelaide Hills, Australia
Reviewed 2 weeks ago

The hotel is clean, with large rooms which are quiet and comfortable, free wifi and excellent air conditioning. The staff are very helpful and friendly. Food is excellent quality with plenty of variety at the breakfast buffet and dinner. In a handy location, it is only 20 minutes from the international airport and ten minutes from the ferry to Korregidor,...

 Report
Helpful?
Thank RuthFlaherty
Edward K, General Manager at Hotel Jen Manila, responded to this review

Hi RuthFlaherty, Thank you for taking the time to share your most recent experience and I am pleased that we have met your expectations. Thank you so much for all your compliments specifically about the rooms, team, food and location. I am glad to hear that you enjoyed visiting some interesting places near our hotel. Thank you for staying with...

1,106 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (610)
Viewed
Dining (48)
Viewed
Hotel & Grounds (86)
Viewed
Room/Suite (129)
Viewed
Bathroom (34)
Viewed
View from Room (49)
Viewed
Pool/Beach Area (19)
Viewed
Family/Play Areas (6)
Viewed
Business Centre/Function Rooms (8)
Viewed
Other (231)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (456)
Viewed
Amenities (28)
Viewed
Club Room (77)
Viewed
Deluxe Room (74)
Viewed
Pool (27)
Viewed
Premier Suite (96)
Viewed
Dining (86)
Viewed
The Hotel (68)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (40)
Viewed
Room/Suite (11)
Viewed
Pool/Beach Area (5)
Viewed
Dining (6)
Viewed
Hotel & Grounds (1)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (16)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Pasay
1.3 mi away
The Henry Hotel Manila
2.0 mi away
Microtel Inn & Suites by Wyndham Manila/At Mall of Asia
1.5 mi away
The Heritage Hotel Manila
Show Prices
Show Prices
Show Prices
3.2 mi away
Belmont Hotel Manila
Belmont Hotel Manila
#5 of 30 in Pasay
954 reviews
0.7 mi away
Sofitel Philippine Plaza Manila
1.9 mi away
Conrad Manila
Conrad Manila
#3 of 30 in Pasay
395 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Babysitting
Official Description (provided by the hotel)
Just 20 minutes from Ninoy Aquino International Airport, Traders Hotel, Manila offers 312 spacious rooms and suites with panoramic views of Manila Bay and the Roxas Boulevard. The hotel is adjacent to the capital’s premier conference and exhibition centers, a few minutes from Manila’s finest leisure, entertainment and shopping districts and a short drive to the business district of Makati. ... more   less 

Additional Information about Hotel Jen Manila

Address: 3001 Roxas Boulevard, Pasay, Luzon 1305, Philippines (Formerly Traders Hotel, Manila)
Region: Philippines > Luzon > Metro Manila > Pasay
Price Range: £66 - £121 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Jen Manila 4*
Number of rooms: 312
Reservation Options:
TripAdvisor is proud to partner with Shangri-La Hotels and Resorts, TripOnline SA and Booking.com so you can book your Hotel Jen Manila reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Traders Hotel, Manila Hotel Pasay
Traders Hotel Pasay
Hotel Jen Manila Pasay, Metro Manila, Philippines
Hotel Style:
#4 Luxury Hotel in Pasay
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Jen Manila staff and other travellers.
8 questions
Ask a question

See all questions (8)

Questions? Get answers from Hotel Jen Manila staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“12 floor is the best.”
 of 5 bubbles jennicelf, 17 Jan 2017 | Read review
“There is an eight lane road on the front of the hotel; rooms further back should be quieter.”
 of 5 bubbles A449, 16 Jan 2017 | Read review
“All rooms are great. The sixth floor is convenient and quiet.”
 of 5 bubbles RuthFlaherty, 6 Jan 2017 | Read review
“High floor as a bit quieter”
 of 5 bubbles AMercer89, 12 Dec 2016 | Read review
“Upper level”
 of 5 bubbles roannjenkins, 7 Dec 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay