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Hotel Jen Manila

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#4 of 31 Hotels in Pasay
Certificate of Excellence
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1 room 2 adults 0 children
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Hotel Jen Manila
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801 Reviews from our TripAdvisor Community

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Showing 661: English reviews
Voorhees, New Jersey
Reviewed 14 June 2015

I spent 3 nights in the Concierge and its better to take this level of room rather than the regular room with no food and service facility. WIFI was free but I had a lot of issues with the Firewalls. Lots of snack choices

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Helpful?
Thank Pavlina B
Edward K, General Manager at Hotel Jen Manila, responded to this review

Dear Pavlina, Thank you so much for your positive feedback about our hotel. I am really happy you enjoyed your stay with us. Your thoughts about our team, rooms and food options have been shared with everyone. We truly value your opinion and we’re excited to have you back some time in the future. Yours sincerely, Edward Kollmer General Manager

New York City, New York
Reviewed 5 June 2015

The hotel offers a pretty good value for travelers from the US. The rooms are as advertised, and the breakfast is yummy. We only stated one night, so we didn't utilize the concierge for any services and recs. The location is pretty convenient for getting into the Old City by taxi, but it's about 1 hour from the airport in...

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Thank patrickmauro
Edward K, General Manager at Hotel Jen Manila, responded to this review

Dear Patrick, Thank you so much for your positive feedback about our hotel. Your thoughts about our rooms, breakfast and location have been shared with all. I am excited to welcome you back some time in the future to experience "That Jen Feeling" once again. Yours sincerely, Edward Kollmer General Manag

Reviewed 3 June 2015 via mobile

I just knew recently that the hotel changed name from the 'traders hotel by shangrila' to hotel jen. Well anyway, the room was very clean, spacious, good AC, modern, minimalist type with a great view of the city over a great big window. The bed is very comfortable and overall room wise, I like it! The downside was the dining...

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Helpful?
Thank May Ann A
HotelJenManila, General Manager at Hotel Jen Manila, responded to this review

Dear Mary Ann, Thank you so much for your positive feedback about our hotel. I am really happy you enjoyed your stay with us. Your thoughts about our team and rooms have been shared with everyone. I appreciate your comments about the air conditioning at the lobby area, our dining outlet and its meal selections, these are noted and will...

London, United Kingdom
Reviewed 1 June 2015

We stayed a couple of times as we travelled through the Philippines on a shoot and we found the hotel to be very comfortable and conveniently near the airport yet far enough to not be directly under the flight path. The rooms were spacious and always wonderfully clean. The staff were very helpful and friendly. Good breakfasts in the morning...

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Helpful?
Thank Tim L
HotelJenManila, General Manager at Hotel Jen Manila, responded to this review

Dear Tim, Thank you so much for taking time to share your experience at Hotel Jen Manila. Very happy to hear you enjoyed your stay with us and the positive comments about our location, bedrooms and breakfast. I will make sure that your kind words will reach my team. We are excited to have you back some time in the...

Reviewed 27 May 2015 via mobile

Very nice hotel,service is good and staff are friendly and very accomodating.This is our 3rd stay in this hotel and we tried thier suite room,Very nice and spacious.The club lounge is very nice with nice view.

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Thank Mary Jane J
HotelJenManila, General Manager at Hotel Jen Manila, responded to this review

Dear Mary Jane, Thank you so much for sharing your excellent experience at Hotel Jen Manila. I really appreciate your comments about our rooms, service and team and will definitely share your kind words with everyone here at Hotel Jen Manila. I look forward to welcoming you back and experience ‘That Jen feeling’ again. Kind regards, Edward Kollmer General Manager

Hong Kong, China
Reviewed 23 May 2015

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2Thank Sound T
HotelJenManila, General Manager at Hotel Jen Manila, responded to this review

Lahaina, Hawaii
Reviewed 20 May 2015

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2Thank aebrown2015
HotelJenManila, General Manager at Hotel Jen Manila, responded to this review

Manila, Philippines
Reviewed 11 May 2015 via mobile

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1Thank JM002100
HotelJenManila, General Manager at Hotel Jen Manila, responded to this review

Reston, Virginia, United States
Reviewed 11 May 2015 via mobile

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1Thank Nancy F
HotelJenManila, General Manager at Hotel Jen Manila, responded to this review

Reviewed 9 May 2015

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1Thank Blcheshire
HotelJenManila, General Manager at Hotel Jen Manila, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Jen Manila staff and other travellers.
11 questions
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Questions? Get answers from Hotel Jen Manila staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We overlooked Roxhaus Boulevard but the noise from the road and the nearby building site never penetrated the room.”
 of 5 bubbles robi653, 8 Mar 2017 | Read review
“Bay view rooms are quieter.”
 of 5 bubbles GraemeLancashire, 20 Feb 2017 | Read review
“The higher the floor, the quieter the room and the best view”
 of 5 bubbles bamba68, 3 Feb 2017 | Read review
“better request a room facing the Manila Bay while checking-in..”
 of 5 bubbles 622willyg, 25 Jan 2017 | Read review
“12 floor is the best.”
 of 5 bubbles jennicelf, 17 Jan 2017 | Read review
5 of 5