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Holiday Inn Manila Galleria

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698 Reviews from our TripAdvisor Community

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Showing 630: English reviews
Manila, Philippines
Reviewed 18 February 2014

I thought the room was going to be small but I was surprised to see that the room we were assigned is spacious. What I like best is that there is a mall access. There are a lot of restaurants in the mall where one can eat or lounge around. The breakfast is average but the service in the restaurant...

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Thank Jas L
Aimee L, Public Relations Manager at Holiday Inn Manila Galleria, responded to this review

Dear Mr. Jas, It is a pleasure to be of service and it is wonderful to hear that you enjoyed your stay with us. We are glad that you found our rooms spacious. At Holiday Inn Manila Galleria, we always do our best to offer comfortable and friendly accommodations. We are happy knowing that the hotel’s amenities and facilities have...

Singapore, Singapore
Reviewed 6 February 2014

We have stayed in Holiday Inn Galleria a 10 days in 2 separate occasions. On both occasions we arrive in the wee hours of the morning. Greeted with a smile and ever accommodating staff, it's a must that we give it a 5 star review. Rooms : Spacious and clean ( 01 time in a one bedroom suite & another...

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Thank ErMaia24
Aimee L, Public Relations Manager at Holiday Inn Manila Galleria, responded to this review

Dear WanMaya24, We are overwhelmed with your kind words and we would like to thank you for sharing your experience via Trip Advisor. We take pride in being part of your special occasions and it is our aim to make it as memorable as possible. We work very hard to ensure our facilities and amenities are superior. Most especially, to...

Dubai, United Arab Emirates
Reviewed 3 February 2014

I always stay at Holiday Inn Ortigas because the company I work for always put us in this hotel. I find the staff very courteous, from bell boy, from the operator just everyone! Always have a smile on their face and is always a pleasure for them to serve you. The bed is very comfortable and so the pillows! They...

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Thank asb_9theTraveller
Felipe_Gotor, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, We are grateful for your loyalty. It is pleasing to know that you appreciate our facilities, amenities and your love for our the bed and pillows. Most important of all your appreciation of our staff's impressive service. Thank you for sharing with us your observation on our room carpets and elevator. We are pleased to inform you...

Meitar, Israel
Reviewed 24 January 2014 via mobile

The hotel is very good and clean. Breakfast is very good everything is available. Wi fi is not free and expensive unless you are IHG member than you'll get it for free. Rooms are big and very clean. One of the best gym rooms I have seen globalwide. Has a very good mall for shopping. Warmly recimmend.

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Thank Itain
Felipe_Gotor, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Itain, Wow! Thank you so much for enjoying your stay with us. We welcome you on your next visit! Cheers! Felipe

Limassol, Cyprus
Reviewed 20 January 2014

We stayed here for just one night in one of the club suite rooms. The room was incredibly comfortable with every luxury you would expect from a hotel like this. We booked this through the Agoda website and got a pretty good deal. If you do book one of these rooms then you should go to the 19th floor for...

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Thank LankaManc
Felipe_Gotor, Manager at Holiday Inn Manila Galleria, responded to this review

Dear Valued Guest, Thank you for your sharing with us your wonderful feedback about Holiday Inn. I believe you were referring to our sister hotel which is the Holiday Inn and Suites Makati. On their behalf, we appreciate that you have taken your time to share this to us. We are delighted that we have met your expectations and we...

Kolkata
Reviewed 17 January 2014

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Thank nikhil85
Felipe_Gotor, Manager at Holiday Inn Manila Galleria, responded to this review

Spokane, Washington
Reviewed 14 January 2014

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Thank GavinM136
Felipe_Gotor, Manager at Holiday Inn Manila Galleria, responded to this review

Woy Woy
Reviewed 13 January 2014

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Thank BassdrumR
Felipe_Gotor, Manager at Holiday Inn Manila Galleria, responded to this review

Calgary, Alberta, Canada
Reviewed 12 January 2014

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Thank Nilo V
Felipe_Gotor, Manager at Holiday Inn Manila Galleria, responded to this review

Hamburg, Germany
Reviewed 28 December 2013

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1Thank PsychedDeutsch
Felipe_Gotor, Manager at Holiday Inn Manila Galleria, responded to this review

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Manila Galleria staff and other travellers.
5 questions
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West New York, New Jersey
Sydney, Australia

The manager holiday inn.

As a reply to your comments re my post, how many chances do u think someone should give your hotel??. I stayed in the holiday inn the previous year and their was a fire in Robinson's mall, the hotel was evacuatet but no one told me I was staying on one of the top floors their was no alarm no phone call to let us know their was a problem. The only way I knew their was a fire I seen and heard all the emergency vehicles downstairs so i went to investigate. I was in the foyer for an hour and people were still coming down to see what was happening. Bad luck if the fire made it to the hotel and anyone in the hotel that wasn't notified due to the hotel not having a working fire alarm died, god forbid. when we went back to our room it smelt like smoke , fair enough to say this was out of your control I understand that but all my cloths needed washing they smelt like smoke and the management had the same head in the sand approach say nothing and hope it goes away. Personally I wasn't looking for anything other than an apology or a small note under my door saying sorry for the inconvenience but nothing came. Also the staff wasn't very helpful on my stay this occasion they seem to be always busy entertaining themselves with each other or eating food they have hidden in draws! Don't they get a break for lunch. I would not normally choose this hotel but the last two years the crowne plaza was booked out so we thought the holiday inn would have and above average rooms and service for the price you charge but not so, I even had to stay at the Malayan across the road for the first two days waiting for a room to become available. It offered better service and rooms on par with your hotel at half the price!!. I am looking to stay in pasig for this coming September for four weeks but haven't decided if i should stay at the crowne plaza or Marco polo its just a few dollars more, Mark mhurrell.

over a year ago

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Questions? Get answers from Holiday Inn Manila Galleria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose room higher than 10th floor and rooms that end in 10's”
  • My messy room with wood furniture in the foreground
  • City view from my room
  • My nightstand with antique master control! Love it.....
 of 5 bubbles ROCROC62, 13 Mar 2017 | Read review
“Ask for an upgrade to see if it's available. Depending on your membership status the upgrades are free if they are available.”
 of 5 bubbles ToddM859, 22 Feb 2017 | Read review
“Top floor, costs a bit more, but who cares?”
 of 5 bubbles , 5 Feb 2017 | Read review
“Get a higher floor for a better view of the city!!”
 of 5 bubbles allysab2017, 31 Jan 2017 | Read review
“Lots of traffic because of mall, choose a higher floor. Rooms are nice.”
 of 5 bubbles 892edwardc, 14 Jan 2017 | Read review
5 of 5