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The Pinnacle Hotel and Suites

215 reviews
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Traveller (185)
Room & Suite (46)
Dining (30)
Overview
  • Excellent18%
  • Very good45%
  • Average26%
  • Poor7%
  • Terrible4%
Travellers talk about
“wading pool”(7 reviews)
“gaisano mall”(16 reviews)
“breakfast buffet”(18 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (215)Write a Review
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Traveller rating
35
84
54
16
10
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35
84
54
16
10
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All reviewswading poolgaisano mallbreakfast buffetbusiness class hotelsholy crossfood warmerssuperior twin roomfifth floorcold acdaily rateclean bedroomcotton budsbusiness tripgrand lobbylast octoberservice staff areminor issue
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1 - 5 of 199 reviews
Reviewed 2 days ago

I don't mind staying in a local hotel, but what I mind is slow service. Requests made with housekeeping was not promptly acted upon, like faulty lights. And there is the incident with the leaking aircon unit. A colleague put her bag under it and...More

Thank David B
Reviewed 2 days ago via mobile

We are 3 and had to find a place that is not so expensive yet is quite modern. The Pinnacle Hotel and Suites had all amenities we wanted. For a price of Php3000/night for 3 people we’re only getting it for Php1000/person/night that comes with...More

Thank Maze M
Reviewed 4 days ago via mobile

I had a pleasant stay at the hotel. Front desk Staff were not very friendly and many interns/trainees loitering in the lobby and hallways. Room was ok if not beginning to show its age but I must mention that the food and the wait staff...More

Thank Jong M
Reviewed 10 January 2018

What I enjoyed most during my stay was the buffet breakfast. I love the variety of dishes served, not to mention that they were all really good! Planning to go back in the near future! The rooms were clean and th whole of the hotel...More

Thank KATHERINE D
Reviewed 2 January 2018

Stayed there for one night before flying back after a holiday in Philippines. The hotel could do with an update but the room was very large and quite nice. The staff was very helpful and extremely polite

Thank ThierryBMaidenhead
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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Indoor pool
Details
Price range
US$50 - US$79 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$50 - US$79 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (185)
Room & Suite (46)
Dining (30)
Pool & Beach (11)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Eleanor R
1 December 2017|
Answer
Response from sheli_cious | Reviewed this property |
Hi If you are going to book through walk in.
0
Votes
Nilchie S
11 November 2016|
AnswerShow all 6 answers
Response from yolyg2015 | Reviewed this property |
63-82-300-5885/221-3025
1
Vote
nra54
3 March 2015|
AnswerShow all 2 answers
Response from PinnacleOnSocial | Property representative |
Good day! We value all of the guest comments that we receive as these allow us to assess which areas need improvement of perfect the service we aim to give all our guests. Everyday, we conduct a daily briefing to know... More
0
Votes
Room Tips
"Executive Suite was the way to go...."
Read review
"Pick a harbour side room great views of the ships coming into port , with wonderful sunrieses"
Read review
"Rooms at the back tend to be quieter."
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"you can request for a room near the swimming pool if you are fond of swimming"
Read review
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