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Golden Prince Hotel & Suites

Traveller (95)
Room & Suite (37)
Dining (22)

About

Location
Cleanliness
Service
Value
Golden Prince Hotel & Suites is the only home-grown (Cebuano) hotel property that is: --> 4-Star accredited by the Department of Tourism, Philippines --> Family-friendly environment due to our Cebuano values: Pahiyum (Genuine Smile), Paminsar (Smart Attentiveness), Pangbarog (Excellent Demeanor), Pakigtambayayong (Great Team Player) and Pagbati (Empathic Anticipation). --> Socially-responsible through our unwavering commitment in various communities and thrusts that support local tourism, heritage and culture. --> Meetings, Conventions, Exhibitions ready for major events and activities --> SIMEX (Simulation Exercise) certified by Key Security Agencies: Philippine National Police, Cebu City Police SWAT, CITOM (Traffic Enforcement), Burea of Fire, Cebu Disaster Risk & Reduction and more --> PWD (Person with Disability) friendly - with such facilities as: Wheelchair elevator, Ramps, Room space and more Golden Prince Hotel & Suites highlights a Unique Cebuano Royalty Experience.
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Property amenities
Restaurant
Room service
Free parking
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Spa
Fitness Centre with Gym / Workout Room
Airport transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Non-smoking hotel
Public Wifi
Sauna
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Mid-range
Safe
HOTEL CLASS
197Reviews
134Photos
6Q+A
32Room tips
Traveller rating
  • 39
  • 77
  • 50
  • 14
  • 18
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Popular mentions
I managed to get a room for 2000PHP. I thought that was a decent deal, so at first I didn’t mind some of the small issues. For example, there are building works next door currently. They also really tried to persuade me to have the 700PHP buffet, when I said I wasn’t hungry
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A Deluxe Room in a 4 Star Hotel - Don't make me laugh ! Room was extremely shabby ; Bed linen was cheap and v uncomfortable ; Towels were the greyest ever. Worst of all. Construction of the JEG Tower, just across the road, goes on 24 hours per day.
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Response from ajque, EVP at Golden Prince Hotel & Suites
Responded 3 weeks ago
Maayong Adlaw 1806Frank1942, We appreciate you taking the time to provide us with your honest feedback. We sincerely apologize for any inconvenience caused by construction. However, with reference to your comment on linens, we have actually done our part to provide the freshest linen as possible. Despite these experiences, we are still hoping that you would give us another chance to accommodate you in the future. Daghang Salamat and Have a GOLDEN Day!
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The room was clean and big for the average price that we pay for hotel rooms like this around this location. They had a small refrigerator in the room. The beds were average. The check-in and check-out were swift. But instead of giving it 4 out of 5, I am giving it 3 out of 5
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Response from ajque, EVP at Golden Prince Hotel & Suites
Responded 3 weeks ago
Maayong Adlaw rphyadav, We thank you for enumerating your positive and not-so-positive experiences. We are grateful that you have highlighted the areas for us to make improvements on. Despite your experience, we sincerely do hope that you will visit us again to provide you with the Unique Cebuano Royalty Experience. See you again soon! Daghang Salamat! Have a GOLDEN day!
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We were in a "De luxe" category, my husband and I: Comments: 1. When we turned on the faucet, there is no hot water by washbowl, and if it cames, it was very minimal. I was asking the Service section but Nobody was coming to fix it. 2. Our first morning by the breakfast buffet,
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Response from ajque, EVP at Golden Prince Hotel & Suites
Responded 4 weeks ago
Maayong Adlaw BagiraKE, We thank you for enumerating your positive and not-so-positive experiences. We are grateful that you have highlighted the breakfast buffet and also the friendly waiters. We are sorry to hear about your experience with the booking during Sinulog period. We will look into this further and correct it as soon as possible. Despite your experience, we sincerely do hope that you will visit us again to provide you with the Unique Cebuano Royalty Experience. See you again soon! Daghang Salamat! Have a GOLDEN day!
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Pros: -Clean and very spacious rooms -Great selection of food at the buffet breakfast. You can also request for the breakfast to be packed in case you have an early flight -Very fast WiFi connection -Near Ayala Malls Cons -Front desk service is very slow. I thought this
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Response from ajque, EVP at Golden Prince Hotel & Suites
Responded 6 Feb 2019
Maayong Adlaw milaiski We thank you for mentioning your experiences through Pros and Cons. We are grateful that you have highlighted the room's cleanliness and also our buffet. We have duly noted the speed and efficiency of our front desk, we would be working to improve on this. As much as we would hope for a higher rating from you, we sincerely do hope that you will visit us again to provide you with the Unique Cebuano Royalty Experience. See you again soon! Daghang Salamat! Have a GOLDEN day!
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Standard Room
Notre chambre supérieure/ our supérior room
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hi. I am in a similar situation. Had surgery for lung cancer 5 days ago at Perpetual Succour hospital nearbyThe hotel. but will be able to walk Will see if I could dig up anything. Have u checked with the hotel? +639173228660 +63322301560 cheers
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no parking
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Maayong Gabii Mr/Ms Tetchie, we apologize for the delayed response. We do offer various Wedding Packages. We would like to kindly request for your contact details for our sales team to get in touch with you. Our website would also allow you to filter your banquet needs, please visit the page and fill up the form accordingly. Alternatively, you may also contact our sales office at 230-1555 or 230-1500. Daghang Salamat! Have a GOLDEN evening
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my advice for today:do not marry at all
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110 or 220 volts outlets?
220 volts for this hotel just like most in this country but if you have concerns on this, you can call their housekeeping, they are quite efficient.
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12
"Go to a different Hotel."
"Ask for the quieter side as construction if happening in front of the hotel."
"Try getting rooms in the new wing!"
"Puts safety into jeopardy"
"Confirm if you book online to have a digital copy on your phone to show what you paid for."
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PRICE RANGE
US$39 - US$111 (Based on Average Rates for a Standard Room)
LOCATION
PhilippinesVisayasCebu IslandCebu City
NUMBER OF ROOMS
160
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