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The Maxwell Hotel

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The Maxwell Hotel
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95 Reviews from our TripAdvisor Community

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Showing 87: English reviews
Quezon City, Philippines
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

I have great memories of Maxwell Hotel , that is why when we had a company function in Cebu , i demanded that i be booked at Maxwell hotel instead of the other hotels in the area. when i arrived i have noticed that a lot has changed , unfortunately it was for the worse. I had a lot of... More 

Helpful?
1 Thank r0bertcruz
Verne A, Assistant General Manager at The Maxwell Hotel, responded to this review

Dear r0bertcruz, Thank you for reviewing us on TripAdvisor. It's unfortunate that found your latest stay with us poor compared to your previous stay over a year ago. But a lot has already changed for the better since you stayed with us three months ago, in September. Firstly, we have already taken steps towards curbing our small bug problem, which... More 

Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 26 September 2016 via mobile

Stayed here with my boyfriend for my birthday a few days ago - Sep 22 and we're both very satisfied with our experience. We booked our stay via Agoda and the booking did not allow any special requests to be added. I sent a direct email instead listing down my requests and mentioning that it was my birthday. I received... More 

Helpful?
Thank wanderfullgirl
Verne A, Assistant General Manager at The Maxwell Hotel, responded to this review

Dear wanderfullgirl, Thank you for giving us 5 stars on TripAdvisor! We're delighted that you and your boyfriend were satisfied with your Maxwell Hotel experience. We hope you'll stay with us again during your next birthday! We did our best to accommodate the request you sent us through e-mail are happy that you liked our simple surprise. We're glad you... More 

Tacloban, Philippines
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 15 September 2016

This hotel offers free wifi and they have a great connection. Located in Escario, this is very near to almost everything. There are restaurants and coffee shops nearby so you won't get hungry at all. There's also a nearby mini stop. Breakfast is a bit expensive though. However, the room rates are reasonable. Hotel has accommodating staff too.

Helpful?
Thank Larissa D
Verne A, Assistant General Manager at The Maxwell Hotel, responded to this review

Dear Larissa D, Thank you for giving us 4-stars on TripAdvisor! We're delighted you enjoyed our great free wi-fi connection available in our lobby, hotel rooms, and function rooms. We've been spending a great deal upgrading and maintaining our hotel wifi system. Many guests agree that our hotel is very conveniently located. There plenty of restaurants, bars, coffee shops, convenience... More 

Cebu City, Philippines
Level Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 8 July 2016 via mobile

I booked Maxwell via Hotelquickly for as low as a thousand per night. I find the room comfortable that can give me a good night sleep. The hotel is very accessible to Ayala ang Fuente Area. Not to mention that is just few walks away from Capitol Central where commercial businesses are booming. For me the place is a one... More 

Helpful?
2 Thank Cran T
Verne A, Assistant General Manager at The Maxwell Hotel, responded to this review

Dear Cran T, Thank you for giving us a 4-star review on TripAdvisor! It's nice that you found and booked our hotel on HotelQuickly. We offer very affordable last-minute rates on their booking platform. We're delighted you found our hotel room comfortable and you had a good night's sleep. We're also glad you found our hotel location very accessible to... More 

Level Contributor
28 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 June 2016 via mobile

Stayed there just to have a place to stay in Cebu. It's not the best accommodation. The showers and toilets are not working properly. Though I managed to work at night with their good Internet connection. The staff is good, we have an early morning tour so they just ordered a Jollibee breakfast for us so we don't need to... More 

Helpful?
Thank Antoinette J
Verne A, Assistant General Manager at The Maxwell Hotel, responded to this review

Dear Joselle J, Thank you for your three-star review of The Maxwell Hotel Cebu. We are glad that you generally enjoyed your stay with us because of our good service and good Internet connection. We apologize for your experiencing issues with our showers and toilets. We do our best to keep everything in our 8-year-old hotel working well. We are... More 

Cebu City, Philippines
Level Contributor
30 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 May 2016

My bff and I decided for a staycation and after comparing prices and location we decided to check-in here. The hotel is just in Escario, near to everything! the room is clean and smelling good. We had our breakfast at their Culinary center. Food for breakfast is just normal though. All in all, this is a good hotel. Nice and... More 

Helpful?
Thank Rose24Cal
Verne A, Assistant General Manager at The Maxwell Hotel, responded to this review

Dear Rose24Cal, Thank you for reviewing our hotel, and for choosing to stay with us based on our price and location. We're glad that you found our hotel nearby everything you needed during your stay. Our housekeeping staff will be happy to know that you found your room clean and pleasant smelling. Through our tenant, the Philippine School of Culinary... More 

1 review
Reviewed 15 May 2016

Stayed for 13 nights in April, no complaints about the hotel whatsoever. The staff from reception, housekeeping, bellboys and security guards were all friendly, courteous and helpful. The room was clean and quiet, bed was comfortable and linens were clean. Housekeeping serviced the room every day, including a couple of days when I didn’t leave the room until after 2pm.... More 

Helpful?
Thank Rob_80bob
Verne A, Assistant General Manager at The Maxwell Hotel, responded to this review

Dear Rob_80bob, Thank you for reviewing The Maxwell Hotel Cebu on TripAdvisor. We are delighted to receive your 5-star review. Our hotel staff will be glad to know that you are happy with the services they provided. We are glad you found our rooms clean and quiet, our beds comfortable, and our linens clean. Our housekeeping staff do clean the... More 

Iligan, Philippines
Level Contributor
52 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 7 May 2016

Had a pleasant stay at Maxwell. Wifi is very strong and reliable even inside my room. It's very close to strip malls, restos, and banks. Staff are courteous and it's a quite hotel. The only downside was the aircon in my room (419) is kinda weak and is kept together by electrical tapes. The bed is comfortable, I had a... More 

Helpful?
Thank nephrite17
Verne A, Assistant General Manager at The Maxwell Hotel, responded to this review

Dear nephrite17, Thank you for reviewing The Maxwell Hotel Cebu on TripAdvisor, and for rating us four-stars! We are delighted that you are happy with our recently upgraded wifi connections. Our new wifi hardware infrastructure ensures that guests get strong signal in every hotel room and function room at The Maxwell. Our wifi signal even reaches nearby residents, some of... More 

Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 27 April 2016 via mobile

Arrived around 20.00. Didn't have the booking confirmation correct. Had to sort it out. Rooms weren't ready! They must have put us in the disused rooms. No water heat control HOT!! Air conditioning cut in and out as it felt. Curtains looked as if they were dragged out of bag last minute and hung. Dirty linen blood on towels bedding... More 

Helpful?
Thank Craig H
Verne A, Assistant General Manager at The Maxwell Hotel, responded to this review

Dear Craig H, Thank you for taking the time to review our hotel. It is unfortunate that you had an unpleasant experience with us. We'd like to clarify that we do not have any disused rooms, as all of our rooms are regularly used. We do not book OTA guests in disused rooms because they pay less. We do not... More 

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Makati, Philippines
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 April 2016 via mobile

This hotel's location is really convenient. It's close to several restaurants, 24-hour convenience stores, and a 24-hour gym. If you don't feel like stepping out of the building, they also have a restaurant at the lobby that serves delicious boneless lechon belly. There's also a laundry and massage service. The hotel is within walking distance (around 15-20 mins) of Ayala... More 

Helpful?
Thank Dianne209
Verne A, Assistant General Manager at The Maxwell Hotel, responded to this review

Dear Dianne209, Thank you for reviewing our hotel. We're glad you had a pleasant stay with us. Our central location is one of the best things about our hotel, and we're happy that you found plenty of things to see and do nearby. The guys at Lechon Belly are happy to know you enjoyed their tasty lechon. It's nice that... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The Maxwell Hotel is a 72-room economy hotel in Cebu City. It provides simple, clean, affordable accommodations to business and leisure travelers. ... more   less 

Additional Information about The Maxwell Hotel

Address: N. Escario St. | Barangay Camputhaw, Cebu City 6000, Philippines
Region: Philippines > Visayas > Cebu Island > Cebu City
Price Range: £19 - £29 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Maxwell Hotel 3*
Number of rooms: 72
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Booking.com, Agoda, Priceline and Travelocity so you can book your The Maxwell Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Maxwell Hotel Cebu Island/Cebu City
Hotel Style:
#8 Best Value Hotel in Cebu City
#12 Spa Hotel in Cebu City
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Questions & Answers

Here's what travellers have asked, with answers from The Maxwell Hotel staff and other travellers.
2 questions
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Questions? Get answers from The Maxwell Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms on the south side of the building get warm in the afternoon while you are away.”
 of 5 bubbles whip5209, 28 Jan 2016 | Read review
“Back part, corner room with a view”
 of 5 bubbles kingofsinulog, 14 Jan 2016 | Read review
“Don't get the room with the column in the middle.”
 of 5 bubbles 103lestery, 6 Jan 2016 | Read review
“ask for room with a view”
 of 5 bubbles bd103170, 28 Dec 2015 | Read review
“Always book in advance to get the best rates...”
 of 5 bubbles 489richardp, 23 Aug 2015 | Read review
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