We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Shangri-La's Mactan Resort & Spa

Travellers' Choice award winner
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Shangri-La\\
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

3,279 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,480: English reviews
Start your review of Shangri-La's Mactan Resort & Spa
 Click to rate
Singapore, Singapore
Reviewed 2 days ago NEW

The property upholds all Shangri-La attributes you would come to expect. The beachfront was excellent for snorkelling with high safety features ensured. Great for couples our families. There was plenty of attractions for children to be kept entertained, while adults could relax by the pools, try your hand at golf or enjoy the spa. A little isolated though, with limited...

 Report
Helpful?
Thank Yen Sheng C
Reviewed 3 days ago NEW

The place is nice and comfortable to stay for a night or a couple more. The aura of the hotel is so positive and the staffs are very accommodating. The food and the service is excellent. They always attend on the stayers.

 Report
Helpful?
Thank JRhecel
Stockholm, Sweden
Reviewed 3 days ago NEWvia mobile

Thank you once again for a great stay at Shangri-La Mactan. We like the Rooms in main building, facing the pool and ocean. Comfy bed, nice and clean. Many options to eat, we prefer the Italian restaurant, both for breakfast and dinner. Gym comes with fully equipment, also nice staff, three days a week you can go for the complimentary...

 Report
Helpful?
Thank Mia L
Pasig, Philippines
Reviewed 5 days ago NEW

I liked my stay in Shangri-la Cebu I must say. But I may just be expecting more perhaps in a Shangri-la signature hotel, aside from the price I am paying. Let me share some of my thoughts. The room, I must say is nice. I liked how they gave me even a complimentary wine and a cake when I told...

 Report
Helpful?
1Thank jasonerwingo
Hong Kong, China
Reviewed 5 days ago NEW

A very very well equipped resort with plentiful activities for friends and family. The restaurants are very good but slightly expensive and can be overcrowded especially during breakfast hours. If you are interested in diving/snorkeling, they have a dive shop on the resort grounds (there is staff available in the main lobby for booking inquiries). The main building ocean view...

 Report
Helpful?
Thank Joowick
Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & Spa, responded to this review

Dear Joowick, Great review – resort indeed offers plentiful activities for all ages! :) I’m elated to know you had a lovely stay with us, and I do hope you come back for more fun adventures above and below the sea! Until then, take a glimpse of Mactan’s verdant vistas and kaleidoscopic skies in our Instagram @shangrilamactan. See you! With...

Tseung Kwan O, null, Hong Kong
Reviewed 1 week ago

We arrived and got greeted with welcome drinks and a flower which was nice. It was a break for Valentines so my boyfriend had arranged for balloons and flower petals to decorate the room, however the woman at the front desk told me by accident even though he had asked personally. A bit of common sense there was missing and...

 Report
Helpful?
Thank KarenC89x
Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & Spa, responded to this review

Dear KarenC89x, Thank you for sharing your experience with us. You have mentioned a lot of good points in your review that we have kept in mind, as we continuously work on elevating our guest experience. We work hard to deliver our trademark hospitality, and it's apparent in this case that we fell short. Please know that the shortfalls in...

Paranaque, Philippines
Reviewed 1 week ago

We booked an Ocean Club Room for our stay. All facilities are well maintained. Golf course was "meh", but the smallness of it looked fun. Excellent people, very attentive and accommodating. The whole place was relaxing. You just have to experience it.

Review collected in partnership with shangri-la.com
 Report
Helpful?
Thank eden h
Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & Spa, responded to this review

Dear eden h, Thank you for your kind remarks, I’m glad to know that you enjoyed your stay in our Ocean Club room! The team and I are excited to welcome you back here in our tropical idyll. We’re cooking up new specialties in our restaurants, prepping up refreshing attractions and creating more avenues for fun and relaxation. See you...

Houston, Texas
Reviewed 1 week ago via mobile

Excellent stay with the family at Shangri-La Mactan Island! The food was really good at all restaurants at the resort. A bit over priced but still worth it. We personally recommend buying a family package, if available, that includes one load of laundry service, unlimited kayak/snorkel use, and dinner with unlimited beer/wine, juices and sodas. There are numerous activities for...

 Report
Helpful?
Thank iranada
Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & Spa, responded to this review

Dear iranda, You’re right, our resort is indeed a tropical oasis for those who want to enjoy a few days in paradise. Thank you for your charming remarks to our restaurants, activities, Marine Sanctuary, CHI, The Spa and beachscape. The team and I can’t wait to have you back so you can experience more placid days with us. In the...

Hong Kong, China
Reviewed 1 week ago via mobile

The hotel staffs are helpful and friendly. We stayed in the hotel with relatives and friends attending a wedding party. We really enjoyed the foods at different restaurants, the beach and the pools. The wedding venue at Ocean Pavillon is very beautiful and awesome. Everything is good except the hotel is located far from the town centre where you have...

 Report
Helpful?
Thank KCheung_12
Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & Spa, responded to this review

Dear KCheung_12, You’re right, the resort’s lush seascape is indeed the perfect setting to a love story! While it takes an hour drive to the city, the resort offers a lot of exciting experiences for the ultimate tropical holiday – tranquil journey at CHI, The Spa, snorkeling safari at the Marine Sanctuary, Buko Bar cultural show, and so much more!...

Manila, Philippines
Reviewed 1 week ago

pros great beachfront wonderful amenities fast and reliable wifi friendly and courteous staff variety of restos, good food, affordable and generous portions cons can be crowded during peak season (undestandable)

 Report
Helpful?
Thank mariakris
Shangri-LaResortCebu, General Manager at Shangri-La's Mactan Resort & Spa, responded to this review

Dear mariakris, Fantastic – it’s always to a delight to read wonderful comments like this! :) I appreciate your kind words to our beach, amenities, food and most especially, to our staff. I’m thrilled to know you had a great time with us, and I’m excited to welcome you back on your next visit. There’s still so much to see,...

3,526 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (3009)
Viewed
Pool/Beach Area (622)
Viewed
Room/Suite (226)
Viewed
Hotel & Grounds (541)
Viewed
View from Room (143)
Viewed
Business Centre/Function Rooms (13)
Viewed
Family/Play Areas (24)
Viewed
Bathroom (47)
Viewed
Dining (146)
Viewed
Other (1247)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (455)
Viewed
Amenities (137)
Viewed
Beach (19)
Viewed
King Room (45)
Viewed
Ocean View Suite with Terrace (57)
Viewed
Pool (31)
Viewed
Dining (116)
Viewed
The Hotel (50)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (62)
Viewed
Hotel & Grounds (8)
Viewed
Pool/Beach Area (14)
Viewed
Room/Suite (10)
Viewed
Dining (10)
Viewed
Business Centre/Function Rooms (5)
Viewed
Family/Play Areas (1)
Viewed
Other (14)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Lapu Lapu
0.9 mi away
Crimson Resort and Spa, Mactan
0.3 mi away
Movenpick Hotel Mactan Island Cebu
6.8 mi away
Radisson Blu Cebu
Radisson Blu Cebu
#1 of 85 in Cebu City
2,906 reviews
Show Prices
Show Prices
Show Prices
1.9 mi away
Bluewater Maribago Beach Resort
1.6 mi away
Costabella Tropical Beach Hotel
Costabella Tropical Beach Hotel
#9 of 41 in Mactan Island
629 reviews
2.9 mi away
Waterfront Airport Hotel and Casino
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Tucked in lush tropical landscape and with a crystalline coastline, Shangri-La's Mactan Resort and Spa, Cebu is the premier, award-winning deluxe resort property in the Philippines. It has won acclaim from both domestic and international travelers for its spacious and well-appointed 530 guestrooms and suites, the variety of its dining, entertainment, sports and recreational activities offered in its paradise-like setting and as home to CHI, The Spa at Shangri-La, one of the largest spa villages in Asia.Nestled amidst 13 hectares of lush greenery, landscaped gardens and with a 350-meter white-sand beach, Shangri-La's Mactan Resort and Spa, Cebu is the quintessential modern-day paradise. It is an exciting refuge for nature lovers and a favorite among holidaymakers, as it combines rustic surroundings, modern conveniences and genuine Asian hospitality that are distinctly Shangri-La. ... more   less 

Additional Information about Shangri-La's Mactan Resort & Spa

Address: Punta Engano Road, Lapu Lapu 6015, Philippines
Region: Philippines > Visayas > Cebu Island > Mactan Island > Lapu Lapu
Price Range: £235 - £349 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La's Mactan Resort & Spa 5*
Number of rooms: 530
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Shangri-La Hotels and Resorts, Travelocity and Jetsetter so you can book your Shangri-La's Mactan Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Shangri-La`s Mactan Hotel Lapu Lapu
Shangri-La`s Mactan Resort And Spa
Shangri Las Mactan Hotel
Shangri La Cebu
Shangri La Mactan
Shangri Las Mactan Lapu
Shangri-La's Mactan Resort & Spa Cebu Island/Mactan Island
Hotel Style:
#1 Luxury Hotel in Lapu Lapu
#1 On the Beach Hotel in Lapu Lapu
#1 Business Hotel in Lapu Lapu
#2 Romantic Hotel in Lapu Lapu
#2 Spa Hotel in Lapu Lapu
#2 Family Hotel in Lapu Lapu
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Shangri-La's Mactan Resort & Spa staff and other travellers.
52 questions
Ask a question
Flushing, New York

See all questions (52)

Questions? Get answers from Shangri-La's Mactan Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont forget to mention when making a reservation ahead if celebrating a special occasion ( they can throw a surprise for you).”
 of 5 bubbles jasonerwingo, 20 Feb 2017 | Read review
“Ocean wing for the quieter pool!”
  • The valentines surprise organised by my bf
 of 5 bubbles KarenC89x, 16 Feb 2017 | Read review
“ocean view rooms are great”
 of 5 bubbles mariakris, 14 Feb 2017 | Read review
“Ocean wing hotel is worth it.”
 of 5 bubbles summa100, 14 Feb 2017 | Read review
“Some of the gear in the rooms is aged and noisy, tell the staff and change your room because odds are its can not be fixed during your stay.”
 of 5 bubbles kaptainapptech, 13 Feb 2017 | Read review
5 of 5