Hotel Exsel Ermitage
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Hotel Exsel Ermitage

40 Avenue de la Mer Les Filaos, Saint-Gilles-Les-Bains 97434 Reunion Island
Traveller (188)
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Room & Suite (54)
Dining (8)

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About

3.5
#14 of 22 hotels in Saint-Gilles-Les-Bains
4.0 of 5 bubbles
Location
3.6 of 5 bubbles
Cleanliness
3.7 of 5 bubbles
Service
3.3 of 5 bubbles
Value
The Hotel Exsel Ermitage is the ambassador of this unique concept in St-Gilles-les-bains. Ideally located, not far from the beach, it is a charming 3* hotel in the heart of an urban environment (bar, restaurant, shops...). A cosy hotel with a cocooning atmosphere, combining both charm and comfort. Each room is unique and decorated according to a theme, telling its own story. Rooms that invite you to travel.
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Property amenities
Free parking
Wifi
Outdoor pool
Swimup bar
Breakfast available
Non-smoking hotel
24-hour check-in
24-hour front desk
Breakfast buffet
Room features
Blackout curtains
Air conditioning
Housekeeping
Interconnected rooms available
Safe
Wardrobe / wardrobe
Refrigerator
Flatscreen TV
Private bathrooms
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Classic
Mid-range
Languages Spoken
English, French

Location

40 Avenue de la Mer Les Filaos, Saint-Gilles-Les-Bains 97434 Reunion Island
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 70 out of 100
70
Gillot Airport
23.7 mi
See all flights
St. Pierre de la Reunion Airport
24.5 mi
See all flights
371Reviews10Q+A5Room tips

Reviews
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Detailed Reviews
RoamingInGloaming wrote a review Aug 2018
London1,951 contribution32 helpful votes
4.0 of 5 bubbles
We stayed here as a base for exploring the island, though if you want to see everything there will inevitably be some long drives as the roads go round the outside of the island and a limited number into the centre.
For the grade and price of hotel we thought this was great. Comfortable rooms, everything convenient, fridge, good shower. Some rooms have more updated facilities than others. The soundproofing from the siding door windows, with the blackout curtains gave good sound and light insulation, and we found our ground floor poolside rooms very quiet and convenient. Lots of noisy pool activity during the day, but that is to be expected. It is not a 5* resort Hotel, so not fair to review it as such!

Breakfast, served on the terrace overlooking the pool, was fine, a selection of fresh breads, the usual hotel breakfast buffet (no short-order fresh egg cooking - scrambled eggs available in the buffet)

Gym, a table football table, jaccuzzi all available. Nice comfortable seating around the pool area in the evening after the pool was closed, very quiet.

There isn't enough parking in the car park but there is plenty on-street just outside the gate.

A very short stroll to an excellent supermarket, bars, café, restaurant and beach.

Staff on the front desk were helpful and friendly and 3 of the 4 we spoke with were competent in functional English - able to advise on places to go etc.
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Date of stay: August 2018
4.0 of 5 bubblesRooms
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: We liked the no-stairs convenience of the ground floor poolside rooms.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PrincessCaramel wrote a review Oct 2014
Macau207 contributions28 helpful votes
3.0 of 5 bubbles
Photo looks great, but rooms are very tiny. It doesn't have enough space to even open our suitcase.
It is fitted in modern style, but the washroom is a very old fashion one with shower curtain instead of shower screen.
Nice pool and breakfast area.
It is ok just to sleep for the night.
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Date of stay: December 2013
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from VraFlorent, Directrice at Hotel Exsel Ermitage
Responded 22 Oct 2014
Dear guests, I'm really sorry that you don't enjoy your stay in our hotel. We try to do our best in order that all our guests feel good. All the rooms will be renovated at the begening of 2015. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Exploring with Prav wrote a review May 2019
Grand Baie16 contributions7 helpful votes
3.0 of 5 bubbles
Positive : Nice hotel, great location - close to the beach (within walking distance), nice swimming pool, room was clean and spacious.

Negative : Breakfast needs some improvement, the bathroom needs to be refurbished,
SOME of the staffs were not so welcoming at all, staff training needed!!!.
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Date of stay: April 2019
5.0 of 5 bubblesLocation
3.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Direction E, Team of Ermitage Boutik Hotel at Hotel Exsel Ermitage
Responded 22 Aug 2019
Dear guest, Thank you very much for your excellent comments, especially on our location and our rooms. Regarding your remarks on our breakfast and our bathroom, we take into account your remarks. On the subject of the reception of certain people from our teams, we have already done what is necessary so that it does not happen again. Thank you again for your comment, we hope to see you soon in our hotel. Best regards, The whole team of Ermitage Boutik Hotel.
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champac wrote a review Oct 2017
Sainte Marie, Reunion Island556 contributions87 helpful votes
3.0 of 5 bubbles
Well-located (within walking distance of shops and beach), but can be a little noisy either from traffic or children in the swimming pool. Car park is too small for the number of cars and can be difficult to manoeuvre in if full. Reception area is nice although when we arrived there was no-one there and no bell to call anyone, we ended up knocking on a door behind which we heard voices.
Room is OK and is equipped with a safe and fridge, but is quite small. Wifi didn't work at one point in the evening, presumably because everyone was connected at the same time?! The curtains in front of the door/French windows are far too long and trail on the floor - it doesn't seem very professional not to have cut them to the right length and hemmed them.
An air vent system in the bathroom would be quite good, the shower is good but the stall itself is rather dark.
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Date of stay: October 2017
3.0 of 5 bubblesRooms
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Direction E, Responsable réception at Hotel Exsel Ermitage
Responded 2 Jun 2018
Dear customers, We consider the points which you underlined because any comment is important within the framework of the improvement of our services We thank you for points positive and negatives and as well as the situation of the hotel and the quality of the welcome. In the pleasure to welcome you again among us. Very cordially,
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karenkinghome wrote a review Jan 2017
Manitou Springs, Colorado105 contributions70 helpful votes
2.0 of 5 bubbles
The room was incredibly noisy with street traffic, toilet continued to run after using, main light didn't work, and drapes were worn to the point where light was coming in thru small holes. The hotel lobby and pool area were lovely. At breakfast I had to find my own silverware and others noted that the birds were sitting on the bread. Definitely would recommend you find another place.
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Date of stay: January 2017
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: If you must go here get a room pool side and not facing the street.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Direction E, Responsable réception at Hotel Exsel Ermitage
Responded 2 Jun 2018
Dear customers, We consider the points which you underlined because any comment is important within the framework of the improvement of our services. We thank you for points positive and negatives and as well as the situation of the hotel and the quality of the welcome.In the pleasure to welcome you again among us. Very cordially,
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JPSGCL wrote a review Apr 2016
Bailleau-Armenonville, France40 contributions8 helpful votes
4.0 of 5 bubbles
Lovely little hotel. Beautiful pool that was not crowded. The room is a good size (for a French hotel). Air con barely blew air but the room was shaded and did not get hot. The beach is across the road. Staff extremely friendly and accommodating. The bar and seating by the pool area is very pretty. Would definitely recommend!!
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Date of stay: April 2016Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Véra F, Directrice at Hotel Exsel Ermitage
Responded 8 Jun 2016
hello, I'm very glad that you spend a really good time among us at the Ermitage boutik Hotel. Thak you very much for your time you spend to write your impression on trip advisor. It will be a pleasur to welcom you again Best regards Véra and her staff
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ailibre wrote a review Feb 2012
Tallinn, Estonia136 contributions118 helpful votes
3.0 of 5 bubbles
The pics look nice,the reality is another.First we were given so called garden room,what meant a room almost on the street,then changed to pool view,better,but on ground floor standard room,very small,the door is your window and it opens almost to bed.Very strong bad smell in room what made me headache,very old aircon what used only by need as it was really hot,no fan.Uncomfortable bed and pillow to sleep.Shower worked OK.The pool is very small and overcrowded on weekends when many people.You can sit outside next to your door.Nothing around the hotel,just a supermarket not far,beach is to cross the street and walk a little,but the beach isnt a paradise beach,its full of stones and corals,also the sea bottom,must better use special shoes.We didnt find good eating places nearby.The bus stop to the hotel is Filaos about 10 minutes walk to the hotel.We used the bus to go to St.Denis and to St.Pierre.The address is St Gilles but its at The Hermitage beach and to go to St Gilles you must use the transport.Breakfast was good,fresh croissants,coffee,tea,eggs,bacon,fruits.People at the hotel are kind and speak even a little English,what isnt very common in Reunion,they speak only French.We stayed there 3 nights,just to sleep and wash,nothing else.To stay more couldnt!There are sure better hotels,and sure the hotel was overpriced for the quality you get.
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Date of stay: February 2012
2.0 of 5 bubblesValue
2.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
2.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: better rooms are pool side and upstairs
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
ugaworldtraveler wrote a review Dec 2011
Athens, Georgia194 contributions261 helpful votes
4.0 of 5 bubbles
The hotel is well appointed...the rooms are modern and very clean and a nice pool area. The hotel is within walking distance of the beach. There are several good restaurants nearby. The breakfast was quite good. I would recommend the hotel who wants a good hotel at a reasonable price.
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Date of stay: December 2011
4.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
laurie a wrote a review Jun 2019
1 contribution
5.0 of 5 bubbles
I spent 6 nights at the hotel.The hotel has a nice pool area and facilities. Staff are extremely friendly and accommodating. The bar and seating by the pool area is very pretty It is very well situated: the prime beach area is only about 250m away. There is a convenience store 150m to the other side. Smaller shops and restaurants/food outlets are all within walking distance. Would definitely recommend!!
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Date of stay: June 2019
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Direction E, Team of Ermitage Boutik Hotel at Hotel Exsel Ermitage
Responded 22 Aug 2019
Dear guest, Thank you very much for your excellent comments, especially on our pool, the welcome and friendliness of our teams and our situation. Thank you again for your comment and recommendation, we hope to see you again soon in our hotel. Best regards, The whole team of Ermitage Boutik Hotel.
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
roamingrover86 wrote a review Mar 2018
Kolkata (Calcutta), India254 contributions54 helpful votes
+1
4.0 of 5 bubbles
Well located, close to the main market area with a supermarket (SCORE) within 5 mins walking from the hotel. We stayed here for 3 days, breakfast spread was adequate. Rooms were nice and clean with basic amenities . Pool area very well maintained with an open bar by the pool, choice of drinks were OK. The biggest problem we faced was the language barrier. Bar one person, no one spoke or understood english. We had to make do with our limited knowledge of the french language.
Rooms are equipped with Wifi, speed was OK. Will recommend the hotel mainly for its location . But the front office staffs needs to speak/understand english if they want to welcome international guests.
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Date of stay: December 2017
4.0 of 5 bubblesRooms
3.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Direction E, Responsable réception at Hotel Exsel Ermitage
Responded 2 Jun 2018
Dear customer, We thank you for having taken time to share your opinion. I note with pleasure that you appreciated your stay in general. We took note well of your remarks concerning the welcome and the barrier with your language and we apologize .Nous let us have the majority of our bilingual reception staff this day .In the wait to welcome you Cordially
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Answer from francoise t
beauchamp91 contributions58 helpful votes
Bonjour l’hôtel est correct sans plus...
Answer from IledeFranceJaja
Ile de France4 contributions
Merci Karen pour ces informations. Nous ne manquerons de souhaiter le bonjour à Anthony de votre part s'il est là. Bonne soirée. Jacotte
Alex T asked a question Oct 2016
31 contributions16 helpful votes
Bonjour. On peut louer une voiture dans cet hotel? Merci
Answer from Ophélie R
Saint-Gilles-Les-Bains, Reunion Island
bonjour, nous ne proposons pas la location de voiture mais nous pouvons réserver une voiture pour vous dès votre arrivée à l'hôtel a bientôt
Laetitia H asked a question Oct 2016
3 contributions1 helpful vote
est ce que le petit dejeuner est compris dans le tarif ?
Answer from Ophélie R
Saint-Gilles-Les-Bains, Reunion Island
bonjour, Le petit déjeuner n'est pas compris dans le tarif de la chambre . Ce pendant nous proposons des offres avec le petit déjeuner inclus
Answer from Ophélie R
Saint-Gilles-Les-Bains, Reunion Island
Cher internaute, Nous ne faisons pas la demie pension cependant vous avez de nombreux restaurants, pour tout budget, à 5 minutes à pied de notre établissement. Nous travaillons également avec quelques partenaires afin de vous livrer sur place votre diner si vous le souhaitez. Je reste à votre disposition si vous avez besoin. Très cordialement et excellente journée. Véra
RoamingInGloaming wrote a tip Aug 2018
London1,951 contribution32 helpful votes
4.0 of 5 bubbles
"We liked the no-stairs convenience of the ground floor poolside rooms."
Read full review
karenkinghome wrote a tip Jan 2017
Manitou Springs, Colorado105 contributions70 helpful votes
2.0 of 5 bubbles
"If you must go here get a room pool side and not facing the street."
Read full review
Karl E wrote a tip Jan 2017
Pretoria, South Africa21 contributions5 helpful votes
4.0 of 5 bubbles
"The rooms toward the pool are quieter at night, although the pool area can be noisy during the day."
Read full review
Alasdair T wrote a tip Aug 2016
17 contributions10 helpful votes
3.0 of 5 bubbles
"Higher floors are quieter as they are above the noise of the pool"
Read full review
ailibre wrote a tip Feb 2012
Tallinn, Estonia136 contributions118 helpful votes
3.0 of 5 bubbles
"better rooms are pool side and upstairs"
Read full review
Not the right property for you?
There are more places to choose from in the Saint-Gilles-Les-Bains area.
PRICE RANGE
£105 - £120 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Blue Beach Hotel la Reunion
LOCATION
Reunion IslandArrondissement of Saint-PaulSaint-Gilles-Les-Bains
NUMBER OF ROOMS
37
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HOTEL EXSEL ERMITAGE - Updated 2024 Prices, Reviews, and Photos

Frequently Asked Questions about Hotel Exsel Ermitage
Which popular attractions are close to Hotel Exsel Ermitage?
Nearby attractions include Plage de l'Ermitage (0.3 miles), Jardin d'Eden (0.4 miles), and Warehouse Electronic Club (0.4 miles).
What are some of the property amenities at Hotel Exsel Ermitage?
Some of the more popular amenities offered include a swimup bar, free parking, and breakfast buffet.
Which room amenities are available at Hotel Exsel Ermitage?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Exsel Ermitage?
Guests can enjoy a swimup bar and breakfast during their stay.
Is parking available at Hotel Exsel Ermitage?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Exsel Ermitage?
Conveniently located restaurants include Chez Rosa, Chez Herbert, and Le Manta.
Are there opportunities to exercise at Hotel Exsel Ermitage?
Yes, guests have access to an outdoor pool during their stay.
Which languages are spoken by the staff at Hotel Exsel Ermitage?
The staff speaks multiple languages, including English and French.
Are there any historical sites close to Hotel Exsel Ermitage?
Many travellers enjoy visiting Usine Bruniquel (1.0 miles).
Is Hotel Exsel Ermitage accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.
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