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Grand Hotel Napoca

Traveller (161)
Room & Suite (86)
Dining (3)
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent18%
  • Very good41%
  • Average27%
  • Poor9%
  • Terrible5%
Grand Hotel Napoca 4* is located in the heart of Cluj-Napoca. It takes only 4 minutes to the city center, 2-5 minutes to the football stadiums, 20 minutes to the airport. The New Grand Hotel Napoca was entirely renovated in 2010. Today it is the biggest Conference Center in Transylvania, offering 4000 seats. It can accommodate 320 guests in single, double rooms & suites. It offers free private parking & free wi-fi.
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Property amenities
Wheelchair access
Restaurant
Bar/Lounge
Public Wifi
Free High Speed Internet (WiFi)
Breakfast included
Dry Cleaning
Meeting Rooms
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Minibar
Good to know
HOTEL STYLE
Classic
Safe
HOTEL CLASS
Location
Full view
Getting there
Napoca Airport5 mi
Tirgu Mures Airport48 mi
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Nearby restaurants
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Nearby attractions
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Reviews (248)
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172 results
Traveller rating
34
65
44
19
10
Traveller type
Time of year
LanguageEnglish
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34
65
44
19
10
Show reviews that mention
All reviews central park nice view international breakfast basic english exit sign schnitzel business trip breakfast choices the upper floors big hotel town centre negative side stayed here for one night hotel restaurant first floor within walking distance flat screen tv
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1 - 5 of 172 reviews
Reviewed 3 weeks ago via mobile

I changed my review last year when I gave five stars. This time I was disappointed most of breakfast. At the reception I was detained the tax receipt for the payment of breakfast, I found the chair of the table where I sat full of...More

Thank Adrian F
Response from Manuela I, Marketing and Communication Manager at Grand Hotel NapocaResponded 2 weeks ago

Dear Adrain F, Many thanks to taking your time to review our hotel. We regret to learn that we did not reach your expectations. We hope to see you back soon at our hotel. Sincerely, Manuela I.

Reviewed 4 October 2018 via mobile

We eat "ciorba de burta " and schnitzel. Was the best that we ever eat in our life. The schnitzel is better than in Vienna. The prices are fair. The hotel is nice and clean, and also with fair price Go for it!

Thank MonicaTiberiu
Response from Manuela I, Marketing and Communication Manager at Grand Hotel NapocaResponded 22 October 2018

Dear MonicaTiberiu, Thank you for your feedback. We are glad to read that you enjoyed your stay, especially our ,,schnitzel". Thank you for your recommendation, we look forward to your next visit! Best regards, Manuela I.

Reviewed 28 September 2018 via mobile

Very good business Hotel Location is very good next to the Stadium and park . Rooms are refurbished but perfect for simple business trips and corporate events . It's a tipical business hotel , decently priced , and good service. It has parking too that...More

Thank 968radur
Response from Manuela I, Marketing and Communication Manager at Grand Hotel NapocaResponded 23 October 2018

Dear Radu R, Many thanks for taking your time to share your experience with future guests. We are delighted to read that you traveled for business and found our hotel comfortable. See you soon again here at Grand Hotel Napoca. Kind regards, Manuela I.

Reviewed 27 September 2018 via mobile

The location of the hotel is very good with nice view and nearly down town. However the services are only 2/5 stars. Food 3/5 stars. Restaurant employees 1/5 stars . My rate for cleanliness is 2/5 stars.

Thank ValeriuB33
Response from Manuela I, Marketing and Communication Manager at Grand Hotel NapocaResponded 23 October 2018

Dear ValeriuB33, Thanks for your honest feedback. I regret to hear that the services, restaurant, food and cleanliness level did't meet with your expectations. I do hope we get a chance to host you again in the future! With kind regards, Manuela I.

Reviewed 26 September 2018 via mobile

The rooms are very nice,hotel is old but redone and refurbished.The food is not quite up to the expectation. At an event managed entirely by the hotel we have been served raw cauliflower fryied in dough with defrosted french potatoes and "draft" wine ...not quite...More

Thank Otilia H
Response from Manuela I, Marketing and Communication Manager at Grand Hotel NapocaResponded 23 October 2018

Dear Otilia H, Thank you so much for taking the time to share your feedback with us. I'm sorry to hear that in overall your stay was a disappointment. I thank you for your constructive feedback and rest assured, we'll take you comments on board...More

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Questions & Answers
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FrequentFlier675140
30 March 2018|
Answer
Response from Ulysses336 | Reviewed this property |
an economy double room for 2 pax is 56€ and the same room for single use is 51 €
1
Vote
Amy_M798
17 July 2017|
AnswerShow all 3 answers
Response from ramutza | Reviewed this property |
Hi! There was no iron in the room I stayed in. Maybe you can request one from the reception.
2
Votes
Room Tips
"double for a single user"
octavianamarincas
26 Mar 2018
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"The rooms on the upper floors facing Cluj Arena have beautiful views, and also a little bit quieter."
455radug
27 Jul 2017
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"All rooms are excellent."
nektariosgrigoriost
25 Jul 2017
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"As high as possible, nice view"
879mihaim
28 Jun 2017
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PRICE RANGE
US$68 - US$78 (Based on Average Rates for a Standard Room)
LOCATION
RomaniaTransylvaniaNorthwest RomaniaCluj-Napoca
NUMBER OF ROOMS
160
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