Lotte Hotel Moscow
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Lotte Hotel Moscow

2 Bld., 8 Novinskiy Blvd., Moscow 121099 Russia
Traveller (1010)
Panorama at the Lotte Hotel Moscow
360
Panoramas (104)
Лотте Отель Москва
Room & Suite (694)

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About

5.0
#2 of 519 hotels in Moscow
4.7 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.4 of 5 bubbles
Value
The hotel offers 300 spacious rooms and suites, as well as the largest Royal Suite in Russia. Beyond mere lodging, Lotte Hotel also features two splendid restaurants: OVO – contemporary Italian cuisine and MEGUmi – cutting-edge Japanese cuisine. Lotte Hotel also boasts a Wedding and Event Bureau – Russia's first and only luxury hotel event boutique, capable of accommodating banquets and business events of any size and format. Additionally, the facilities include an innovative Executive Club Lounge, three levels of underground parking, world-famous Mandara Spa, a state-of-the-art fitness club, and a pool. Lotte Hotel Moscow is a part of The Leading Hotels of the World, the largest luxury hotel, resort, and spa collection.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Babysitting
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Secured parking
Wifi
Hot bath
Pool / beach towels
Adult pool
Indoor pool
Heated pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Hammam
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bidet
Bathrobes
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Bath / shower
Hair dryer
Room types
City view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Romantic
Luxury
Languages Spoken
English, French, Russian

Location

2 Bld., 8 Novinskiy Blvd., Moscow 121099 Russia
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Sheremetyevo Airport
16.7 mi
See all flights
Vnukovo Airport
16.9 mi
See all flights
Smolenskaya
3 minMoscow Metro
1,368Review28Q+A95Room tips

Reviews
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Detailed Reviews
TRAVELAB wrote a review Aug 2023
Moscow, Russia401 contributions251 helpful votes
+1
5.0 of 5 bubbles
The hotel stands out in Moscow after the departure of many well-known chains and Brands. Oasis in Msk. Today it can compete only with Four Seasons. The staff is not bad, there are of course a couple of personalities not very hospitable, but they have always been. So in general, the settlement went as usual. The reception did not notice that the guest's birthday and that the regular guests of the hotel. Butler didn’t see us to the room, but we didn’t ask 🫢 The room is clean, spacious with a good view of Moscow City, or a panoramic view towards the Kremlin. Cosmetics in Elemis rooms in Suites and above BVLGARI. Comfortable bed and linens, sleep well. Didn't find floor heating in bathroom and WC. Nice toilet from Japan TOTO. Noise isolation in some rooms is not very good, if the neighbors are noisy, you can hear the neighbors. It is better to change the water in the rooms to Royal with the Lotte Logo, like in the SPA. In general, the staff tries to solve all your questions. The breakfasts are good, there is a choice, but I would recommend adding a couple of dishes from the menu, not everyone likes the buffet. The buffet is really good. There is a children's room, but the Animator is a boring girl. The spa is good at the level of the best hotels. One minus is not possible with children, it's very sad, because kids sometimes behave better than some adults. The Spa complex is constantly monitored, towels are cleaned, the floor is wiped, in general they try as best they can, water is always available. Good quality fitness room. Restaurants at the hotel OVO and MeGumi are good, you can drink tea and coffee in the Lobby Bar. There are Club rooms with access to the Lounge. Room service is ok. Underground parking. Security is very attentive. Overall 5* Koreans Well done. Thanks for the hospitality.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RS24 wrote a review Jul 2020
Moscow, Russia111 contributions105 helpful votes
5.0 of 5 bubbles
I've spent around 40 nights in total at the Lotte and I have no hesitation in recommending it highly. The public areas, suites, service, staff (all the staff) were always of the highest standard. I honestly can't fault it. Keep up the good work!
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Date of stay: November 2019
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adrian Gray, Генеральный директор at Lotte Hotel Moscow
Responded 19 Oct 2020
Dear RS24, Thank you for your recommendation! We highly appreciate it and looking forward to see you back soon! Best Regards, General Manager Adrian Gray
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Anna Bettina Strawitz wrote a review Jan 2020
1 contribution2 helpful votes
5.0 of 5 bubbles
I have stayed with my husband at Lotte Hotel in Moscow. Everything was pleasant, especially nice room service, breakfast was very tasty and full of choice with nice coffee served. What is more, I was really surprised with your great information operators job. The girl named Elisabeth has put on many efforts to find my electronic device which was left in the room. I didnt expect to see such a high quality service. Many thanks to Elisabeth and all of the hotel staff!
Concierge has also helped us to find the restaurant neraby with finest cousine.

Best regards
and hope to see you again,

A.B. Strawitz

Hope to
Read more
Date of stay: December 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from LotteHotelMoscow, General Manager at Lotte Hotel Moscow
Responded 15 Jan 2020
Dear ABStrawitz, Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as well as our breakfast and staff. The maximum satisfaction of our clients is very important for us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to Lotte Hotel, Moscow in the future! Best wishes, General Manager Adrian Gray
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vladimir S wrote a review Feb 2022
London, England, United Kingdom55 contributions67 helpful votes
5.0 of 5 bubbles
Another great stay at Lotte Moscow!
Everything from cleanliness, service, greetings, restaurants, spa is perfect!

Maybe just a small negativity; beds are too soft (orthopedic mattress would be wonderful) and a Concierge Anton who lacks smile on his face in comparison to each and every personnel in Lotte.

Another comment for the people complaining on the prices, if you are not prepared to pay for the provided service, do not even come close .... as everything in this hotel is a proper quality and you have to be prepared to spend a lot!
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Date of stay: January 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pavel B wrote a review Mar 2022
1 contribution2 helpful votes
5.0 of 5 bubbles
Incredible hoel beginning from reservation to check out. There was no slightest issue throughout the whole process. Facilities including gym, spa, and lounge are amazing. The room are super clean and well maintained. The toilets have all possible features how to clean up)
There is a room service twice a day. Native Bali girls doing very good massage. Incredible buffet breakfast with unlimited prosecco.
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Date of stay: March 2022
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Jojomodel wrote a review Apr 2022
California2 contributions
5.0 of 5 bubbles
I was have been to Russia many times throughout my modelling career and my love of ballet, art, culture, traditions and faith among other things. I always had pleasant people and met people in positions I’d never thought I’d meet. Who were so kind. Very safe. Very kind. I actually had 1 female officer and 1 male officer on my 3rd night actually follow me to keep me protected in areas I’d wanted to visit. Highly recommend the hotel as well. It’s such a beautiful country. People have goggles on eyes for seeing bad in Russia and #Russia is AMAZING! And, the men are gentlemen and good looking. If you have class and culture and enjoy arts and seeing a lot of beautiful stunning churches and museums among other things (ski hill) you’ll LOVE ❤️ - Be back in July
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Date of stay: July 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mayi Barov wrote a review May 2022
Los Angeles, California1,318 contribution263 helpful votes
+1
5.0 of 5 bubbles
Lotte hotel was great! the service was very attentive at all times. the hotel is beautiful with elegant decoration. the breakfast is delicious and the spa is 5 stars! it was so relaxing enjoying the sauna and the pool almost daily and thank you to the amazing service of the girls at the entrance of the spa, they were always so helpful and welcoming!
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Date of stay: June 2021
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ibrahim N wrote a review Aug 2021
London, United Kingdom2 contributions3 helpful votes
5.0 of 5 bubbles
I am glad and happy that stayed in this hotel during my visit to Moscow. This is the best hotel I have visited and stayed in. The manager Dimitry told me on the day I have arrived that he was sure I will be then extending my stay : as a joke; but he was completely right. Victoria and Ekaterina the best Butlers, the waiters in the lobby bar were top, the beautiful ladies in the spa are very friendly. I have a new barber now, she is Manara, very professional. The best waitress and funniest I my view is Daria also from the lobby bar. The breakfast is something you need to try.
Thank you all.
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Date of stay: August 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lensalot wrote a review Feb 2023
Groningen, The Netherlands71 contributions40 helpful votes
5.0 of 5 bubbles
The food is amazing, especially lunch and dinner, and the rooms are really comfy. Enjoyed it greatly, so did our business partners. We also organised a fair here, and the staff was really professional and welcoming. Any issue that might have occurred was handled fast and to our liking.
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Date of stay: March 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anna K wrote a review Jun 2023
St. Petersburg, Russia1 contribution
5.0 of 5 bubbles
Perfect in every detail. Amazing place, friendly staff, excellent SPA and breakfast. Fully equipped room, modern and very clean. Dyson hair dryer in SPA center. 3 minutes from metro and 20 minutes by taxi.
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Date of stay: June 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Brussels, Belgium334 contributions33 helpful votes
Rooms are spacious. The service is the best I' ve ever had in a hotel.You can be sure the reception desk will find a solution for your situation if you contact them.
atieh a asked a question Aug 2017
Tehran, Iran124 contributions8 helpful votes
Hi if we are passengers of your hotel,we can use the pool or not? And about charging?
Answer from 445farids
Ankara, Türkiye89 contributions39 helpful votes
Hotel has this facility and as a passenger you don't need to pay charges. Just time is up to 2300 PM.
Answer from Valeriya P
26 contributions17 helpful votes
About 20-25 min on foot
NoVATraveler703 asked a question May 2017
Washington DC, District of Columbia92 contributions73 helpful votes
Are small dogs allowed welcomed at the hotel?
Answer from LotteHotelMoscow
Moscow, Russia1 contribution
Dear Virginia Traveler, the small dogs are allowed, but you will need an approval, signed by our Top Management, when checking in. Please, right to our reservation managers and attach the dog breed, photo, weight, and name. =)
Chihawetr wrote a tip Oct 2019
23 contributions44 helpful votes
5.0 of 5 bubbles
"Face the street"
Read full review
Daria N wrote a tip Dec 2018
6 contributions5 helpful votes
5.0 of 5 bubbles
"Rooms on the top floors towards Moscow City will have amazing views!"
Read full review
suejane58 wrote a tip Oct 2018
Berkshire, United Kingdom23 contributions32 helpful votes
5.0 of 5 bubbles
"We were in the 4th floor overlooking the front of the hotel. It was quiet."
Read full review
Alfie51 wrote a tip Sept 2018
Manchester29 contributions28 helpful votes
5.0 of 5 bubbles
"Rooms at the front overlook a very busy 5/6 lane road. Double glazing reduced the noise with the exception of some hot rod cars/motorbikes."
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Wandawoo1 wrote a tip Sept 2018
Bucks324 contributions234 helpful votes
5.0 of 5 bubbles
"Rooms at the back will be quieter"
Read full review
Not the right property for you?
There are more places to choose from in the Moscow area.
LOCATION
RussiaCentral RussiaMoscow3rd Transport Ring (TTK) / Garden Ring / New Arbat / Arbat / District Central (TsAO)
NUMBER OF ROOMS
300
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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LOTTE HOTEL MOSCOW - Updated 2024 Reviews & Photos

Frequently Asked Questions about Lotte Hotel Moscow
Which popular attractions are close to Lotte Hotel Moscow?
Nearby attractions include Skazka (0.2 miles), E. Vakhtangov State Academical Theatre (0.3 miles), and Old Arbat (Stary Arbat) (0.3 miles).
What are some of the property amenities at Lotte Hotel Moscow?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Lotte Hotel Moscow?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Lotte Hotel Moscow?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Lotte Hotel Moscow?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Lotte Hotel Moscow?
Conveniently located restaurants include Restaurant White Rabbit, Zodiac, and OVO.
Are there opportunities to exercise at Lotte Hotel Moscow?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Lotte Hotel Moscow have airport transportation?
Yes, Lotte Hotel Moscow offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Lotte Hotel Moscow?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Lotte Hotel Moscow?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Lotte Hotel Moscow offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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