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Mercure Arbat Moscow

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Mercure Arbat Moscow
Mercure Arbat Moscow
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1,361 Reviews from our TripAdvisor Community

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Showing 691: English reviews
Yerevan, Armenia
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago

Me with my wife like very much the district Old Arbat. Location of the hotel is just next to were Old Arbat street meets Arbat street. Hotel was very good for value. Clean hotel with comfortable rooms and friendly service.

Helpful?
Thank Andranik G
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! Thank you for reviewing Mercure Arbat Moscow hotel on Tripadvisor.com. I am thrilled to hear that you had a lovely time with us and I would like to take this opportunity to thank you for highlighting our fantastic location and friendliness of the staff in your review. We do wish that we will have the opportunity to... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago via mobile

Nicel small and cosy hotel ideally located in Moscow, with metro around. Staff is friendly and the room are nice, not big but well furnished and quiet. Free wifi and the feeling of heading home while in this huge city.

Helpful?
Thank 2SE
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! Thank you for sharing your feedback of your experience with us at Mercure Arbat Moscow hotel. I am thrilled that you were impressed by our central location and that you found the rooms well appointed. It is a pleasure to read your fantastic comments about the warm welcome you received from the reception team. We hope to... More 

Melbourne, Australia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Top location, right next to Stary Arbat, also Lotte Plaza. Very nice rooms, not overly big, but very abundant for European standards. Really nothing to fault with the Hotel, I would strongly recommend it, value for money, cannot be beaten.

Helpful?
Thank 801stephen
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! Thank you for writing such a positive review following your stay at Mercure Arbat Moscow hotel and deciding to share your feedback with others. We are delighted that you had a great experience and enjoyed our location and comfortable room. We are also glad to hear that you found our hotel a good value for money. We... More 

Oviedo, Spain
Level Contributor
62 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 3 weeks ago via mobile

I went to Moscow for a business trip. It was my first time here. Service is incredible. All kindness and very professional. Breakfast is very complete and a full range of goods are available. Room are very clean, quiet and new. I would repeat.

Helpful?
Thank LATORES88
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest, Let us thank you for taking your time and posting a glowing review regarding your recent stay at Mercure Arbat Moscow Hotel! We are really glad, that everything about the hotel – the convenient location, clean and comfortable rooms and excellent service – has met your expectations! Your willingness to return is a great reward for us,... More 

Helsinki, Finland
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago via mobile

This was my first trip to Moscow and I did not quite know what to expect, but this hotel proved out to be an excellent choice in every respect: LOCATION: While both the old and new Arbat were a little bit quieter than I expected the location was still perfect being just next to the Smolenskaya metro station so every... More 

Helpful?
Thank ZebediahJacobsen
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Mr. Jacobsen! Let us thank you for staying at Mercure Arbat Moscow hotel and leaving your detailed feedback on Tipadvisor.com! We were so delighted to hear your kind words about the hotel location, gym, plentiful breakfast and, of course, about our staff. All of us work hard to provide comfortable stay and warm, welcoming service at all times. It’s... More 

Athens, Greece
Level Contributor
34 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 25 October 2016

Mercure Arbat is a very nice hotel, with excellent service, smily people at the reception and the restaurant where you have an excellent breakfast. It is very clean, as expected. It is very close to the metro station and this is very important when bad weather, rain and strong winds or snow introduces problems for moving around. It is at... More 

Helpful?
2 Thank Xenophon M
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Xenophon! I am pleased to read from your comments posted on Booking.com that you had an outstanding stay at Mercure Arbat Moscow hotel. All of us are delighted that you highlight our fantastic location, plentiful breakfast and friendly service displayed by the team. Thank you for your great feedback and recommendations and we look forward to welcoming you back... More 

Brussels, Belgium
Level Contributor
91 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 20 October 2016

very comfortable standard rooms, enough storage for a longer trip (detail:the wardrobe has many hangers, which is very useful), good (separate) toilet and shower. Breakfast is good, with many healthy options. Friendly staff. Excellent location. Excellent value for money. I would stay again.

Helpful?
1 Thank DionysisD
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Dionysis! Thank you for posting a fabulous five star review of your stay at Mercure Arbat Moscow. Indeed, the location of the hotel is perfect for business or leisure, with many of Moscow's must-see sights just a short walk away and an adjacent transport hub for quick and easy access across the city. We are delighted you enjoyed staying... More 

Ramat Gan, Israel
2 reviews
Reviewed 19 October 2016

The location is perfect. 1 minute from Metro (Smolenskaya), 1 minute from the old Arbat Street. The hotel has very friendly staff: dedicated, pleasant, smiles. The hotel looks new. Rooms are clean, room service make the room to look as at check in every day. Large bath/toilet room. The room had flat screen TV, but the quality of the video... More 

Helpful?
Thank GregoryZR
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Gregory! Thank you for reviewing Mercure Arbat Moscow hotel on Tripadvisor.com. I am thrilled to hear that you had a lovely time with us and I would like to take this opportunity to thank you for highlighting our fantastic location and attentiveness of the staff in your review. We do wish that we will have the opportunity to see... More 

Nicosia, Cyprus
1 review
Reviewed 18 October 2016

The place was just perfect. The location was excelet and near the main road, non on it. That means it was also quiet their. New and clear rooms with enough space. The bathroom was new with marked signs of renovation

Review collected in partnership with Accorhotels.com

Helpful?
Thank 203pariss
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Valued Guest! Thank you for your exciting feedback relating to your recent stay with us. We are happy to know that we met your expectations and you enjoyed our location, facilities and overall stay. It is certainly a pleasure for us to be at your service. We are doing our best to deliver great service at all times and... More 

Paris, France
Level Contributor
110 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 18 October 2016

the Mercure Arbat is a beautiful hotel conveniently located a few meters from the Metro in the district of Arbat. Recently refurbished the rooms are beautiful in a gray tone. The bathroom is large and the bedding is comfortable. The wi fi is good. Breakfast consists of sweet and savory full buffet served in the pleasant dining room. In short... More 

Helpful?
1 Thank Pascal C
Elena G, Rooms Division manager at Mercure Arbat Moscow, responded to this review

Dear Pascal! Thank you for sharing your glowing feedback of your experience with us at Mercure Arbat Moscow hotel. I am delighted that you highlight our superb location, modern décor and plentiful breakfast. We highly appreciate your willingness to stay at Mercure Arbat on your next visit to Moscow. We will be extremely happy to see you again very soon!... More 

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Staying in Arbat

Neighbourhood Profile
Arbat
Crowds of tourists, both local and international take in Old Arbat and its modern and gigantic peer – New Arbat. One reason visitors keep coming is no doubt Konstantin Melnikov’s famous private house, now open to the public and worthy of a visit. After exploring one of the oldest parts of Moscow, avoid the crowds and turn to the side streets and boulevards where calmness and affordable food is plentiful.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Business Centre with Internet Access
  • Conference Facilities

Additional Information about Mercure Arbat Moscow

Address: Smolenskaya Sq., 6, Moscow 121099, Russia
Region: Russia > Central Russia > Moscow > Arbat
Price Range: £59 - £142 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Arbat Moscow 4*
Number of rooms: 109
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Expedia, ACCOR, Priceline, Travelocity, Agoda and Odigeo so you can book your Mercure Arbat Moscow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#2 Romantic Hotel in Moscow
#6 Family Hotel in Moscow
#6 Business Hotel in Moscow
#6 Luxury Hotel in Moscow
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Arbat Moscow staff and other travellers.
14 questions
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See all questions (14)

Questions? Get answers from Mercure Arbat Moscow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“some rooms has a beautiful view”
 of 5 bubbles andranikg_13, 24 Nov 2016 | Read review
“Away from street and upper floors”
 of 5 bubbles 801stephen, 14 Nov 2016 | Read review
“some rooms have restricted view and windows on the roof, other roms have excellent view. Ask always for the best.”
  • view of the Ministry of foreing affairs, one of the seven sisters of Moscow
 of 5 bubbles XenophonM, 25 Oct 2016 | Read review
“Location, Clean, Service”
 of 5 bubbles GregoryZR, 18 Oct 2016 | Read review
“best location, near Arbat, and a few steps to the Metro. good staff.”
 of 5 bubbles JusticeofthePeace, 5 Sep 2016 | Read review
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