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Hotel Metropol Moscow

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Traveller (1795)
Room & Suite (765)
Dining (322)
Overview
Teatralny Proezd, 2, Moscow 109012 Russia See on map
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star accommodation
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Rooms
4 Nov5 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,713)
Filter reviews
1,949 results
Traveller rating
1,376
405
106
36
26
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Time of year
LanguageEnglish
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1,376
405
106
36
26
Show reviews that mention
All reviews bolshoi theatre red square harp music art nouveau historic hotel perfect location caviar breakfast room concierge team superior room old style wonderful hotel blinis high ceilings metro station four seasons business trip
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1 - 5 of 1,949 reviews
Reviewed yesterday

It was my fifth time at the Metropol. I simply love this hotel because of the location and the atmosphere ! Great staff and great service. To be experiece one in a life time for the breakfast and for a fantastic stay in Moscow.

Review collected in partnership with this hotel
Thank Elena Z
Reviewed yesterday

The hotel is a predictable top grade hotel. The lobby and bar area is rather stiff. The rooms are quite OK. Everything works well, but except for the excellent breakfast facility and food, there is nothing exactly outstanding about this hostelry.

Review collected in partnership with this hotel
Thank mediatordyson
Reviewed 2 days ago

I Have been here few times, this Historical hotel have an amazing location just 5 minutes away from red square. The room are not small comparing to other hotels and most important have high ceiling. The service and the food are excellent, at the moment...More

1  Thank andrey l
Response from Julia S, Менеджер по обслуживанию клиентов at Hotel Metropol MoscowResponded yesterday

Dear Guest, We would like to thank you very much for your comment on Tripadvisor, regarding your stay at the Metropol! We appreciate you for rating us with five stars. We are delighted to read how much you enjoyed staying with us and how highly...More

Reviewed 3 days ago

Five star hotel, 0 star customer service. Watch out for extra charges on your bill and expect to be ignored when contacting them to have it reimbursed. This has been going on for almost two weeks and still hasn't been resolved. I stayed at Metropol...More

Thank katiajames
Reviewed 4 days ago

fabulous position - suites of generous size - fabulous bar! our only disappointment was the lack of variety in restaurant options as the restaurant was closed for renovation and the bar had a limited menuMore

Review collected in partnership with this hotel
1  Thank Gwendoline138
Response from Julia S, Менеджер по обслуживанию клиентов at Hotel Metropol MoscowResponded 2 days ago

Dear Gwendoline, Thank you for the lovely feedback and for being so loyal to us and for rating us with five stars. We are glad to know that you admitted generous size of our rooms and fabulous bar. We are sincerely apologize about the lack...More

View more reviews
About
Description
The luxurious five-star historical hotel in the very heart of Moscow. Maximum proximity to the main sightseeings of the city: Bolshoy Theatre, TSUM, GUM, Red Square and others. The incredible beauty of the More exterior of the building.'Metropol' Hotel is a hotel-museum with 800 units of antiques in halls and suites. One of the most beautiful restaurants of the city - 'Metropol' restaurant - is located here. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Pool
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Adult pool
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Beachfront
Free Parking
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Business
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Business
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
388
Price range
US$147 - US$347 (Based on Average Rates for a Standard Room)
Also Known As
Metropole Hotel Moscow
,
Metropol Hotel Moscow
Location
Russia > Central Russia > Moscow > Red Square & Kitay-gorod
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Romantic
,
Business
,
Spa
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
388
Price range
US$147 - US$347 (Based on Average Rates for a Standard Room)
Also Known As
Metropole Hotel Moscow
,
Metropol Hotel Moscow
Location
Russia > Central Russia > Moscow > Red Square & Kitay-gorod
Photos
Traveller (1,795)
Room & Suite (765)
Dining (322)
Pool & Beach (5)
Business Centre & Event Rooms (35)
Amenities (24)
Family and Play Areas (4)
Nearby
Red Square & Kitay-gorod
This small yet important neighbourhood is full of
state institutions and offices. To understand where
modern Russia began, go to the Kremlin and State
Historical Museum on Red Square. After satisfying your
historical curiosities, indulge in modern pleasures at
GUM Department Store - not just for the sake of
shopping but for the sake of architectural pleasure as
well.
...More
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Russian Seasons Mini Hotel
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Nearby RestaurantsSee all 15,740 nearby restaurants
Metropol Restaurant
280 reviews
.00 miles away
Wine & Crab Restaurant
702 reviews
.10 miles away
SAVVA
487 reviews
.02 miles away
Cafe Ararat
58 reviews
.09 miles away
Nearby AttractionsSee all 4,713 nearby attractions
GUM Department Store
5,020 reviews
.11 miles away
Revolution Square (Ploshchad Revolutsii)
213 reviews
.06 miles away
Russian State Academical Maly Theatre
67 reviews
.05 miles away
Russian Academic Youth Theatre
70 reviews
.15 miles away
Questions & Answers
Ask a question
Weesiebop
27 August 2018|
AnswerShow all 10 answers
Response from Julia S | Property representative |
Good afternoon! Please contact our reservations team regarding visa support. Looking forward to welcome you at the Metropol Kind regards, Julia
0
Votes
Bovie
4 August 2018|
AnswerShow all 5 answers
Response from dvbtrips | Reviewed this property |
There is a tour desk in the reception area. We only asked about the Bolshoi theatre tour. Can’t help about shuttles, we had a tour guide to meet us st airport and take us to train. There were taxis at station. Metropol is... More
2
Votes
Robin R
28 May 2018|
AnswerShow all 8 answers
Response from jonp276 | Reviewed this property |
I agree with the above comments. Our room had a fairly high step in tub/shower. But the staff is extremely willing to help with requests.
1
Vote
Room Tips
"Ask for the renovated room or Bolshoi view, in any case the staff is very helpful and can change the room..."
821andreyl
2 days ago
Read review
"Ask for a room with a view on the Red Square. It is amazing"
170filipp
2 weeks ago
Read review
"Ask for a renovated room"
41sitgesfan
2 weeks ago
Read review
"Check with reservations for room quality. Remember is it an old hotel in Russia. ."
LCSWSBJ
3 weeks ago
Read review
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