Hotel Metropol Moscow
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Hotel Metropol Moscow

Traveller (2446)
Panorama of the Executive Suite at the Hotel Metropol Moscow
360
Panoramas (16)
vista Teatro Bolshoi.
Room & Suite (813)

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About

4.5
#9 of 519 hotels in Moscow
5.0 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.6 of 5 bubbles
Service
4.3 of 5 bubbles
Value
The luxurious five-star historical hotel in the very heart of Moscow. Maximum proximity to the main sightseeings of the city: Bolshoy Theatre, TSUM, GUM, Red Square and others. The incredible beauty of the exterior of the building.'Metropol' Hotel is a hotel-museum with 800 units of antiques in halls and suites. One of the most beautiful restaurants of the city - 'Metropol' restaurant - is located here.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Airport transportation
Business Centre with Internet Access
Conference facilities
Paid private parking nearby
Wifi
Indoor pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Special diet menus
Taxi service
Banquet room
Meeting rooms
Spa
Massage
Salon
24-hour security
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Housekeeping
Room service
Safe
VIP room facilities
Minibar
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Historic Hotel
Romantic
Languages Spoken
English, Russian

Location

Teatralny Proezd, 2, Moscow 109012 Russia
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 100 out of 100
100
Sheremetyevo Airport
16.8 mi
See all flights
Vnukovo Airport
18.4 mi
See all flights
Okhotny Ryad
3 minMoscow Metro
4,339Reviews45Q+A100Room tips

Reviews
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Detailed Reviews
IlanHorn wrote a review Jan 2020
Givat Ada, Israel29 contributions61 helpful votes
5.0 of 5 bubbles
The hotel looks like a luxurious hotel from another century, and offers the experience of such. It's spotlessly clean, very inviting, luxurious, with great staff and great amenities. The location can't be beat - the red square is less than 5 minutes away by foot, the metro station is 2 minutes away. A great place to stay in central Moscow!
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Date of stay: January 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GR_Metropol, Менеджер по обслуживанию клиентов at Hotel Metropol Moscow
Responded 16 Jan 2020
Dear Guest, Thank You for coming to stay with us at Metropol and taking time for the review! Looks like You found the location really convenient, hope You could take advantage of it and enjoyed touring aroud! It is great You did feel the atmosphere and the heritage of this epic place. We are flattered by your comments as to our immaculate service and professionalism! Looking forward to welcoming You back at Metropol! Best regards, Anastasia Chirkova Guest relations agent
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
IGAL111 wrote a review Jan 2020
Tel Aviv, Israel170 contributions108 helpful votes
5.0 of 5 bubbles
The good things started with Victoria Ashikhmina at the reservation, months ago. The booking procedure was the most pleasant one I ever had in hotels reservations.
It will be a waste of words to tell about usual facts one uses when reviewing an hotel. The Metropol is a unique property. You may use the term "aristocratic" - I'm not sure. Ican only praise everything: from comfort and cleanliness to staff through unforgetable breakfast, everything is nothing but pefect
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Review collected in partnership with this hotel
Date of stay: December 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GR_Metropol, Менеджер по обслуживанию клиентов at Hotel Metropol Moscow
Responded 17 Jan 2020
Dear Guest, Thank You for coming to stay at Metropol and leaving this lovely review! It is a reward to hear our valued guests believe Metropol is indeed unique.We are especially pleased to know that You recognised and praised the work of staff especially our wonderful agent Victoria. We will surely share your warm compliments withing the team! We certainly hope that should you visit Moscow again, you will choose to stay with us! Best regards, Anastasia Chirkova Guest relations agent
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
burgs01 wrote a review Feb 2020
Australia93 contributions106 helpful votes
5.0 of 5 bubbles
We stayed here over the New Year's Eve period as we wanted to be close the the celebrations but could safely retreat to our hotel if required.

Everything about this hotel is supurb; from the warm welcome through to the spacious rooms, we were delighted at every turn. It is located only a short walk to Red Square and if you are staying during Dec/Jan then it provides great access to the Christmas markets and New Year's celebrations.

We were also lucky enough to have access to their Executive Lounge - serving a small selection of hot and cold nibbles along with a range of beverages. We were enchanted by Anastasia who anticipated all our needs in the Lounge and provided friendly conversation.

We also used the services of the concierge who secured us seats at a local ice hockey game at short notice.

Highly recommend and would stay here again.
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Date of stay: December 2019
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GR_Metropol, Front Desk Supervisor at Hotel Metropol Moscow
Responded 24 Mar 2020
Dear Guest, Thank you for choosing Metropol Hotel for your stay in Moscow! We are very gratefull to read that you enjoyed the hotel location, Executive Lounge and the service provided by our staff. We hope to meet you soon at Metropol Hotel! Best regards, Elena Chepenko
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maritereh wrote a review Jan 2020
Mexico City, Mexico159 contributions147 helpful votes
5.0 of 5 bubbles
We wish our stay was longer! The hotel is wonderful. It's an old and historic place but very well restored. Staff is attentive. Food is very good. Our room was amazing, very spacious and comfortable. Bed was great. The best thing is you can reach the Red Square in 10 mins at the most. The Bolshoi is next to the hotel. Loved it. Would definitely come back!
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Date of stay: December 2019
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GR_Metropol, Менеджер по обслуживанию клиентов at Hotel Metropol Moscow
Responded 28 Jan 2020
Dear Guest, Thank You for coming to stay at Metropol and sharing your experience! It sounds as if You had a wonderful time discovering the hotel surroundings and sightseeing. We are delighted to read how much You valued our efforts in making your stay unforgettable from delicious food to a comfy bed! We are really flattered You consider a return visit and will try even harder to impress! Warm regards, Anastasia Chirkova Guest relations agent
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L F wrote a review Apr 2020
6 contributions3 helpful votes
+1
5.0 of 5 bubbles
I went to Moscow in April 2019 (had to choose May from the drop down list, it didn't go any further back but it was April) and stayed in the Metropol. It is the epitome of luxurious glamour, gorgeous building inside and out, excellent breakfast buffet, amazing location in the center of Moscow right between the Bolshoi theater and the Red Square. Staff is extremely polite and respectful but in a kind, not distant way, they speak English and are very thoughtful: we were there during our catholic Easter (Easter in Russia is a week later) and the staff actually left us a big chocolate egg each in our room on our Easter day. You feel like you're living in a fairytale or another dimension at the Metropol, and it made for a truly memorable trip. I don't have a single drawback to note in my experience; I cannot wait to return.
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Date of stay: May 2019
4.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stuart M wrote a review Feb 2020
Greenhithe, United Kingdom11 contributions29 helpful votes
5.0 of 5 bubbles
Great unique top-end hotel. I don’t usually stay in expensive hotels but Metropol was a must and didn’t disappoint.
You must do breakfast if you stay as it’s a unique experience with the harp music and ambience.
Rooms are great, location is amazing, and staff are friendly.
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Review collected in partnership with this hotel
Date of stay: February 2020
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GR_Metropol, Менеджер по обслуживанию клиентов at Hotel Metropol Moscow
Responded 29 Feb 2020
Dear Stuart, Thank You for choosing to stay at Metropol and taking time to revew! It is amazing You liked the experience and the breakfast and the harpist indeed contributed to the atmosphere. Your high rating does mean a lot to us! We are happy You had some great time withing these walls and will come back for more! Looking forward to welcoming You at Metropol! Best regards, Anastasia Chirkova Guest relation agent
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SasiJul21 wrote a review Jul 2021
Milan, Italy1 contribution1 helpful vote
5.0 of 5 bubbles
Excellent location (close to Red Square and to Underground), cordial staff, high quality of sleep and room always cleanliness. The harpist musician gladdened the breakfast that was very delicious. Very expensive the laundry service.
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Review collected in partnership with this hotel
Date of stay: July 2021
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
mihail94303 wrote a review Jan 2020
Palo Alto, California3 contributions9 helpful votes
5.0 of 5 bubbles
Main problem for a vacation trip is the location of the hotel and you cannot beat the central location of Metropol. You are right in the middle of the action. Great service and staff. Very clean. The total package made our stay unforgettable one.
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Review collected in partnership with this hotel
Date of stay: December 2019
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GR_Metropol, Менеджер по обслуживанию клиентов at Hotel Metropol Moscow
Responded 6 Jan 2020
Dear Mihail, Thank You for staying at Metropol during festive season! This is amazing You foud convenient the hotel very central location close to main attractions. Hope You could make a good use of it. It is important for us to know You noted dedication and professionalism of the hotel team as a whole! Looking forward to welcoming You back next time! Best regards Anastasia Chirkova Guest relation agent
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
SerenaR wrote a review May 2021
Dubai, United Arab Emirates29 contributions56 helpful votes
5.0 of 5 bubbles
We've always wanted to stay at the beautiful, historic Metropol but never did because of the old rooms. I'm now happy to say the newly renovated rooms are beautiful and spacious and this will be our go to hotel for Moscow. Half the hotel is still under refurbishment but it didn't cause us any bother. We didn't hear any noise or experience any inconvenience.
Be sure to have a few drinks at the historic Chaliapin bar, it is beautiful especially when the talented band or piano player is present.
I would also like to thank the staff for the delicious birthday cake and sweet msg they kept in the room for my husband's birthday.
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Date of stay: May 2021Trip type: Travelled as a couple
Room Tip: Stay in the new rooms
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
gabriella g wrote a review Jan 2020
Basel, Switzerland2 contributions3 helpful votes
5.0 of 5 bubbles
The Hotel Metropol im Moscow is one of my favorited grand Hotels. It' s not only the sparkling of a romantic affair, it's the deep beauty of one of the most beautiful and interesting grand Hotels on the world. The modern comfort with all the nice things to have, the super friendly staff, the delicious meels make you feel very cosy and welcome. It's more than " russian heaven"
I 'll come back!
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Review collected in partnership with this hotel
Date of stay: January 2020
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from GR_Metropol, Менеджер по обслуживанию клиентов at Hotel Metropol Moscow
Responded 25 Jan 2020
Dear Gabriella, Thank You for staying at Metropol recently and sharing your experience! The team is delighted to see that you appreciated the central location of Metropol, service and the ambience. We are really proud that You place our hotel amongst other grand hotels of the world. Amazing that You could find your heaven inside these walls! It really is the best compliment we can get. Looking forward to welcoming You back to Metropol! Warm regards Anastasia Chirkova Guest relations agent
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Not the right property for you?
There are more places to choose from in the Moscow area.
ALSO KNOWN AS
metropole hotel moscow, metropol hotel moscow
LOCATION
RussiaCentral RussiaMoscow3rd Transport Ring (TTK) / Garden Ring / Tverskoy / District Central (TsAO) / Red Square & Kitay-gorod / Boulevard Ring
NUMBER OF ROOMS
125
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HOTEL METROPOL MOSCOW - Reviews, Photos

Frequently Asked Questions about Hotel Metropol Moscow
What are some of the property amenities at Hotel Metropol Moscow?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Metropol Moscow?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Metropol Moscow?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel Metropol Moscow?
Yes, paid private parking nearby and valet parking are available to guests.
Are there opportunities to exercise at Hotel Metropol Moscow?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Hotel Metropol Moscow have airport transportation?
Yes, Hotel Metropol Moscow offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Metropol Moscow?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Metropol Moscow offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Metropol Moscow?
The staff speaks multiple languages, including English and Russian.
Is Hotel Metropol Moscow accessible?
Yes, it offers reduced mobility rooms and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
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