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Sheraton Palace Hotel Moscow

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#25 of 297 Hotels in Moscow
Certificate of Excellence
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695 Reviews from our TripAdvisor Community

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Showing 378: English reviews
Moscow, Russia
Reviewed 1 week ago

Our company held a rather important business seminar at Sheraton Palace Hotel Moscow in late October. And all the participants were impressed by extremely professional attitude of the hotel staff. Everything, from the first introduction meeting and to the conference itself went without a hitch, all our wishes and ideas were implemented very quickly and dispite last minute changes in...

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Helpful?
Thank juliaselivers2va
Dubai
Reviewed 2 weeks ago

Very elegant hotel, very good service and it is located in a very good area. 40 minutes walk to the Red Square and 5 minutes walk to the metro station and the train direct to one of the airports. I travel solo and felt very safe and take care of in this hotel.

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Helpful?
Thank Marisol288
Gendringen
Reviewed 3 weeks ago

Since a long time I returened to this Sheraton in Moscow. Just situated on the busy road towards the Red Square, you can stay in this nice hotel. Just a 30-40 minute walk to the red square. In the center but not close. This Sheraton gives you a good internet nice roomservice and pick up service from the Airport. However...

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Helpful?
Thank DennisvdMolen
SheratonPalaceMoscow, Управляющий at Sheraton Palace Hotel Moscow, responded to this review

Dear Guest! Thank you very much for taking your time and sharing your feedback. I'm very glad to welcome you back to Sheraton Palace Hotel Moscow! It is a great pleasure to hear such kind words about our service. We were delighted to have you as our guest and hope to see you soon. Best regards, Georgy Oleshchuk General Manager

Faridabad, India
Reviewed 3 weeks ago

The hotel itself is centrally located on Tverskaya street , The rooms are big comfortable The people are very caring.. I stayed many times in this hotel and the club floor is very nice for small business meetings.. Anisya ,the lady at club lounge is very caring for the club guests and very quick to respond the guests needs .....

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Helpful?
Thank saahmed60
SheratonPalaceMoscow, Управляющий at Sheraton Palace Hotel Moscow, responded to this review

Dear Guest! I am delighted to hear that you had a nice stay at Sheraton Palace Hotel and would like to thank you for your kind comments, especially to our staff. We always strive to do our utmost to give you a feeling of being home and hope we can entice you back very soon in order to impress you...

Geneva
Reviewed 3 weeks ago

The rooms are spacious, the hotel good value, and I recommend it. For those who need a fully-equipped fitness centre, its centre is a little limited. Other location is great, staff friendly and helpful, breakfast excellent and all good

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Helpful?
Thank Divos
London, United Kingdom
Reviewed 4 weeks ago via mobile

Well located, 15 min walk to red square and close to one of the train stations. Beautiful lobby bar, and spacious restaurant upstairs. Breakfast was very nice and customer service great. Tryu the omelette, but skip the vodka... Very fast wifi which was appreciated.

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Helpful?
Thank Ungi1972
SheratonPalaceMoscow, Управляющий at Sheraton Palace Hotel Moscow, responded to this review

Dear Guest! Thank you for staying at Sheraton Palace Hotel. I am glad to hear that you felt comfortable at our hotel and especially liked our breakfast. I hope much to welcome you back to Sheraton Palace Hotel Moscow. Best regards, Georgy Oleshchuk General Manager

London, United Kingdom
Reviewed 5 weeks ago via mobile

Location is very convenient - just a few minutes walk from Belorusskaya station, where Sheremetyevo Aeroexpress arrives, so no need to worry about Moscow traffic! There are also plenty of restaurants in the area, for any taste really. The rooms are spacious, nicely decorated, clean and very very quiet. Breakfast is tasty with very good choice. Staff is friendly and...

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Helpful?
Thank Svetlana E
SheratonPalaceMoscow, Управляющий at Sheraton Palace Hotel Moscow, responded to this review

Dear Guest! Thank you for staying at Sheraton Palace Hotel and I very much appreciate your time in giving us your valuable and pleasant feedback. I am delighted to learn that we were able to leave a positive and lasting impression on you. I hope to welcome you back to Sheraton Palace Hotel Moscow. Best regards, Georgy Oleshchuk General Manager

Luxembourg
Reviewed 17 October 2016

The Sheraton Palace is definitely a value if comparing with other 5* hotels in Moscow. It is well located in the centre of Moscow although it takes you about a 30-40 minutes walk to the Red Square (about 4km). Service was good, rooms were clean and well maintained.

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1Thank Frank L
Zurich, Switzerland
Reviewed 15 October 2016 via mobile

There are better and more centrally located hotels, but they tend to be a lot more expensive. The Sheraton Palace is excellent value in that it is well located next to belaruskaya station from where it is 3 metro stops to red quarter and the aeroexpress goes to sheremetyevo airport. The quality of the rooms is very good, clean, well...

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Thank zurichgrad
SheratonPalaceMoscow, General Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear Guest, Thank you for staying at Sheraton Palace Hotel and I very much appreciate your time in giving us your valuable feedback, since it is one of the best means for us to achieve the highest possible standards. I hope to welcome you back to Sheraton Palace Hotel Moscow. Best regards, Georgy Oleshchuk General Manager

Lydd, United Kingdom
Reviewed 14 October 2016

This was my first visit to Moscow and I was recommended to the Sheraton by a Russian colleague. On the plus side, it is very well located being given both close to the centre (Red Square and the Kremlin) and to the airport express station (perfect if you are flying into or out of SVO). The room was a descent...

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Helpful?
Thank Jonathan D

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Staying in Presnensky

Neighbourhood Profile
Presnensky
The neighborhood is divided into two major halves by Krasnaya Presnya street: the southern part highlights Moscow city – businesses contained in skyscrapers along with the White House - where the Russian government works. The north is a bit more relaxed and casual, visitors here will find the Moscow zoo, National Centre for Contemporary Arts and a number of fine restaurants. The beautiful neo-gothic Cathedral of the Roman Catholic Church of the Immaculate Conception of the Blessed Virgin Mary is usually packed with the events such as organ music concerts.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in walking distance from the Kremlin, the Red Square, and other historical and business areas. Easy, 35 min access by the Aeroexpress speed train to/from the international airport Sheremetyevo. 212 stylish rooms and suites offer complimentary Wi-Fi internet and feature signature Sweet Sleeper® beds. In case you are organizing a conference or celebrating a family banquet, we offer 7 rooms which cater for up to 250 guests, excellent service and facilities. After a productive day relax with your friends or colleagues at the lobby bar and the restaurant or unwind in the Sheraton Fitness. ... more   less 

Additional Information about Sheraton Palace Hotel Moscow

Address: Pervaya Tverskaya-Yamskaya, 19, Moscow 125047, Russia
Region: Russia > Central Russia > Moscow > Presnensky
Price Range: £85 - £176 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Palace Hotel Moscow 5*
Number of rooms: 212
Reservation Options:
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Also Known As:
Sheraton Moscow
Moscow Sheraton
Hotel Style:
#15 Business Hotel in Moscow
#17 Romantic Hotel in Moscow
#23 Luxury Hotel in Moscow
#28 Family Hotel in Moscow
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Palace Hotel Moscow staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a rear room, not faced to the road, this is always busy”
 of 5 bubbles DennisvdMolen, 15 Nov 2016 | Read review
“7th floor street view rooms are much spacious . 705 and 735 are closest rooms to lounge . The club is accessible by room key after 11 PM .”
 of 5 bubbles saahmed60, 11 Nov 2016 | Read review
“best views”
 of 5 bubbles saitravels77, 24 Aug 2016 | Read review
“club level rooms”
 of 5 bubbles StevenW934, 13 Jul 2016 | Read review
“no road side this is very load”
 of 5 bubbles DennisvdMolen, 24 Jun 2016 | Read review
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