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Sheraton Palace Hotel Moscow

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#25 of 302 Hotels in Moscow
Certificate of Excellence
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Sheraton Palace Hotel Moscow
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707 Reviews from our TripAdvisor Community

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Showing 382: English reviews
Reviewed 5 days ago NEWvia mobile

Good location within the city Center . It's got good rooms . But please be aware of the security deposit you give there at the time of check in . They demanded either cash of 2000 roubles or swipe 5000 roubles in cash. I was willing to pay in card to which they said the Indian card won't work there...

Thank hitesh k
SheratonPalaceMoscow, General Manager at Sheraton Palace Hotel Moscow, responded to this review

Dear Mr. Hitesh K, Thank you very much for choosing Sheraton Palace Hotel as a place of residence during your visit to Moscow and for informing us about your stay experience. Your valuable comments help us to see our service capability through the eyes of a guest. We were surprised to read your comments regarding deposit handling. According to our...

Reviewed 5 days ago NEW

If you are looking for a hotel with a good location and good price in five star hotels in Moscow don't miss the Sheraton Palace Hotel at Tverskaja street. This newly renovated hotel is just perfect for you. For business or even private visit. If you are platinum member at SPG you will find very friendly stuff and a executive...

Thank CaroNuremberg
Johannesburg, South Africa
Reviewed 2 weeks ago

We stayed in the Sheraton Palace Hotel in Moscow during Dec 2016. The service that we received was excellent and all the staff were friendly and understood English. They went out of their way to help us get DVDs when we enquired about English movies (since the TV only showed movies in Russian). The Vladimir Restaurant provides the breakfasts in...

Thank HansBerg
Reviewed 11 December 2016 via mobile

This is my favorite hotel in Moscow which offers excellent accommodation and service. Breakfast was amazing, nice selection of hot dishes and cold snacks, fresh pastries and champagne. Japanese miso soup was available too. Belorusskiy train station is on walking distance. Super market is across the street. I would recommend this hotel especially for business travelers.

Thank LuxmiJi
Moscow, Russia
Reviewed 29 November 2016

Our company held a rather important business seminar at Sheraton Palace Hotel Moscow in late October. And all the participants were impressed by extremely professional attitude of the hotel staff. Everything, from the first introduction meeting and to the conference itself went without a hitch, all our wishes and ideas were implemented very quickly and dispite last minute changes in...

Thank juliaselivers2va
SheratonPalaceMoscow, Управляющий at Sheraton Palace Hotel Moscow, responded to this review

Dear Guest! Thank you very much for your such a positive feedback to the Sheraton Palace Hotel Moscow. We are more than happy to hear that your experience have been very enjoyable and proud to receive the highest rank from you. We look forward to welcoming you back in the nearest future! Best regards, Georgy Oleshchuk General Manager

Reviewed 21 November 2016

Very elegant hotel, very good service and it is located in a very good area. 40 minutes walk to the Red Square and 5 minutes walk to the metro station and the train direct to one of the airports. I travel solo and felt very safe and take care of in this hotel.

Thank Marisol288
SheratonPalaceMoscow, Управляющий at Sheraton Palace Hotel Moscow, responded to this review

Dear Guest! Thank you for staying at Sheraton Palace Hotel Moscow. I am glad to hear that you felt safe and comfortable at our hotel and liked its location very much. I hope to welcome you back to Sheraton Palace Hotel Moscow. Best regards, Georgy Oleshchuk General Manager

Reviewed 15 November 2016

Since a long time I returened to this Sheraton in Moscow. Just situated on the busy road towards the Red Square, you can stay in this nice hotel. Just a 30-40 minute walk to the red square. In the center but not close. This Sheraton gives you a good internet nice roomservice and pick up service from the Airport. However...

Thank DennisvdMolen
SheratonPalaceMoscow, Управляющий at Sheraton Palace Hotel Moscow, responded to this review

Dear Guest! Thank you very much for taking your time and sharing your feedback. I'm very glad to welcome you back to Sheraton Palace Hotel Moscow! It is a great pleasure to hear such kind words about our service. We were delighted to have you as our guest and hope to see you soon. Best regards, Georgy Oleshchuk General Manager

Faridabad, India
Reviewed 11 November 2016

The hotel itself is centrally located on Tverskaya street , The rooms are big comfortable The people are very caring.. I stayed many times in this hotel and the club floor is very nice for small business meetings.. Anisya ,the lady at club lounge is very caring for the club guests and very quick to respond the guests needs .....

Thank saahmed60
SheratonPalaceMoscow, Управляющий at Sheraton Palace Hotel Moscow, responded to this review

Dear Guest! I am delighted to hear that you had a nice stay at Sheraton Palace Hotel and would like to thank you for your kind comments, especially to our staff. We always strive to do our utmost to give you a feeling of being home and hope we can entice you back very soon in order to impress you...

Reviewed 9 November 2016

The rooms are spacious, the hotel good value, and I recommend it. For those who need a fully-equipped fitness centre, its centre is a little limited. Other location is great, staff friendly and helpful, breakfast excellent and all good

Thank Divos
London, United Kingdom
Reviewed 6 November 2016 via mobile

Well located, 15 min walk to red square and close to one of the train stations. Beautiful lobby bar, and spacious restaurant upstairs. Breakfast was very nice and customer service great. Tryu the omelette, but skip the vodka... Very fast wifi which was appreciated.

Thank Ungi1972
SheratonPalaceMoscow, Управляющий at Sheraton Palace Hotel Moscow, responded to this review

Dear Guest! Thank you for staying at Sheraton Palace Hotel. I am glad to hear that you felt comfortable at our hotel and especially liked our breakfast. I hope much to welcome you back to Sheraton Palace Hotel Moscow. Best regards, Georgy Oleshchuk General Manager

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Staying in Presnensky

Neighbourhood Profile
The neighborhood is divided into two major halves by Krasnaya Presnya street: the southern part highlights Moscow city – businesses contained in skyscrapers along with the White House - where the Russian government works. The north is a bit more relaxed and casual, visitors here will find the Moscow zoo, National Centre for Contemporary Arts and a number of fine restaurants. The beautiful neo-gothic Cathedral of the Roman Catholic Church of the Immaculate Conception of the Blessed Virgin Mary is usually packed with the events such as organ music concerts.
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  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in walking distance from the Kremlin, the Red Square, and other historical and business areas. Easy, 35 min access by the Aeroexpress speed train to/from the international airport Sheremetyevo. 212 stylish rooms and suites offer complimentary Wi-Fi internet and feature signature Sweet Sleeper® beds. In case you are organizing a conference or celebrating a family banquet, we offer 7 rooms which cater for up to 250 guests, excellent service and facilities. After a productive day relax with your friends or colleagues at the lobby bar and the restaurant or unwind in the Sheraton Fitness. ... more   less 

Additional Information about Sheraton Palace Hotel Moscow

Address: Pervaya Tverskaya-Yamskaya, 19, Moscow 125047, Russia
Region: Russia > Central Russia > Moscow > Presnensky
Price Range: £96 - £531 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Palace Hotel Moscow 5*
Number of rooms: 212
Reservation Options:
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Also Known As:
Sheraton Moscow
Moscow Sheraton
Hotel Style:
#15 Business Hotel in Moscow
#17 Romantic Hotel in Moscow
#23 Luxury Hotel in Moscow
#28 Family Hotel in Moscow
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Palace Hotel Moscow staff and other travellers.
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Questions? Get answers from Sheraton Palace Hotel Moscow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to become a platinum or at least gold member at SPG and get benefits”
 of 5 bubbles CaroNuremberg, 17 Jan 2017 | Read review
“ask for a rear room, not faced to the road, this is always busy”
 of 5 bubbles DennisvdMolen, 15 Nov 2016 | Read review
“7th floor street view rooms are much spacious . 705 and 735 are closest rooms to lounge . The club is accessible by room key after 11 PM .”
 of 5 bubbles saahmed60, 11 Nov 2016 | Read review
“best views”
 of 5 bubbles saitravels77, 24 Aug 2016 | Read review
“club level rooms”
 of 5 bubbles StevenW934, 13 Jul 2016 | Read review
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