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    Sheraton Palace Hotel Moscow

    Pervaya Tverskaya-Yamskaya, 19, Moscow 125047, Russia
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    30/01/2018 31/01/2018
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    Traveller (306)
    Room & Suite (130)
    Dining (34)
    Overview
    • Excellent51%
    • Very good37%
    • Average9%
    • Poor1%
    • Terrible2%
    Travellers talk about
    “piano bar” (13 reviews)
    “spg floor” (5 reviews)
    “red square” (73 reviews)
    Free Wifi
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Spa
    Wheelchair access
    Business Centre
    Dry Cleaning
    5.0 Star Hotel
    All hotel details
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    Rooms
    30 Jan31 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Write a ReviewReviews (815)
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    351 - 355 of 426 reviews

    Reviewed 8 October 2011

    I really don't know why this hotel is rated 5*... 5* has to be luxury, either opulent (like a Ritz-Carlton) or stylish modern (like a Park Hyatt)... The Sheraton in Moscow is a good hotel, no doubt, but nothing special at all, just your clean...More

    1  Thank HONkiev
    Response from SheratonPalaceMoscow, Guest Relations Manager at Sheraton Palace Hotel MoscowResponded 12 October 2011

    Dear HONkiev, Thank you for taking the time and sharing your experience with us. We are pleased to hear that you appreciated the work of our staff. We are sorry to hear that you had very high expectations for the Sheraton Palace Moscow and that...More

    Reviewed 1 October 2011

    Stayed on the Club Floor for 3 nights. As other reviewers have commented, it is in a great location for business travellers. Free wi fi a bonus as is the evening drinks and snacks. I liked that I could walk to Red Square and still...More

    Thank HarryFitz
    Response from SheratonPalaceMoscow, Guest Relations Manager at Sheraton Palace Hotel MoscowResponded 12 October 2011

    Dear HarryFitz, We would like to thank you for choosing the Sheraton Palace Hotel Moscow for your recent stay and giving us a great feedback. It is a pleasure to see, that our hotel exceeded your expectations and you found your stay enjoyable. We hope...More

    Reviewed 25 September 2011

    Stayed for a couple of weeks whilst on business. Club floor includes breakfast, evening supper (small buffet of snacks, meat and bread) and a selection of drinks until 8.30. Nice clean rooms, friendly staff and lots of decent places to eat nearby.More

    Thank daveybigpotatoes
    Response from SheratonPalaceMoscow, Guest Relations Manager at Sheraton Palace Hotel MoscowResponded 12 October 2011

    Dear daveybigpotatoes, Thank you very much for the positive feedback on your recent stay at the Sheraton Palace Hotel. It makes us very pleased to hear to hear that you liked our hospitality. We hope that your plans will bring you to Moscow soon and...More

    Reviewed 20 September 2011

    Stayed for 1 night while on business, and was pleasantly surprised. After renovation has been complete, hotel is back to quiet and clean. Friendly staff, quick check-in, nice and fresh room with modern fixtures - a very, very comfortable experience. Breakfast was nice and varied,...More

    Thank A_Norski_Rus
    Response from SheratonPalaceMoscow, Guest Relations Manager at Sheraton Palace Hotel MoscowResponded 12 October 2011

    Dear A_Norski_Rus, We are very happy to hear that you enjoyed your stay at the Sheraton Palace and would like to thank you for your kind comments. We look forward to welcoming you back soon! Sincerely, Customer Service Sheraton Palace Hotel Moscow

    Reviewed 2 September 2011

    The reception staff, or should I say the whole department was grossly incompetent! First, they could not find our booking for more than 10 minutes, after all that we were told that we needed the credit card that was used for the online booking (since...More

    Thank Kaurihoi
    Response from SheratonPalaceMoscow, Guest Relations Manager at Sheraton Palace Hotel MoscowResponded 12 October 2011

    Dear Kaurihoi, Thank you for taking your time and sharing the feedback on your recent stay at the Sheraton Palace Hotel Moscow. We very much regret that you didn’t enjoy your experience with us and apologise for the distress has been caused to you. Please...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Minibar
    • Things to do
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$99 - US$246 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #15 Business Hotel in Moscow
    • #17 Romantic Hotel in Moscow
    • #20 Luxury Hotel in Moscow
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 212
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Ctrip TA, Expedia, Travelocity, Priceline, Hotwire, HotelQuickly, Cancelon, getaroom.com and TripOnline SA so you can book your Sheraton Palace Hotel Moscow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Russia >
    • Central Russia >
    • Moscow >
    • Presnensky
    • Also Known As
    • Sheraton Moscow ,
    • Moscow Sheraton
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    Traveller (306)
    Room & Suite (130)
    Dining (34)
    Hotel & Grounds (229)
    Bathroom (29)
    Family and Play Areas (8)
    Business Centre & Event Rooms (4)
    Nearby
    Presnensky
    The neighborhood is divided into two major halves by
    Krasnaya Presnya street: the southern part highlights
    Moscow city – businesses contained in skyscrapers
    along with the White House - where the Russian
    government works. The north is a bit more relaxed and
    casual, visitors here will find the Moscow zoo,
    National Centre for Contemporary Arts and a number of
    fine restaurants. The beautiful neo-gothic Cathedral
    ...More
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    Ask a question
    Questions & Answers
    Maryam M
    8 June 2017|
    AnswerShow all 4 answers
    Response from CaroNuremberg | Reviewed this property |
    Yes they have
    1
    Vote
    katttrin
    16 October 2015|
    AnswerShow all 5 answers
    Response from Jagdish K | Reviewed this property |
    I cannot read Russian, if your question is about stay for the new eve. My answer is i never stayed on the year.
    0
    Votes
    GTINTC11
    7 October 2015|
    AnswerShow all 5 answers
    Response from Susan M | Reviewed this property |
    I was there a week and sat in the lounge one evening. It is well lit and sushi style eating.( We ordered drinks.) Strangest thing .... You cannot wear a coat of any kind .... I am always cold and we were there in April and I... More
    0
    Votes
    Room Tips
    "Room facing Tverskaya can be noisy and windows are dusty from traffic."
    Read review
    "ask for a room facing the rear, and not the busy road."
    Read review
    "I was on the 3rd floor and room was good."
    Read review
    "Rooms facing the main road can be noisy 24x7"
    Read review
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