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Crowne Plaza Moscow World Trade Centre

1,642 reviews
#27 of 335 Hotels in Moscow
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Traveller (1216)
Room & Suite (580)
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Overview
  • Excellent46%
  • Very good37%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“club room”(31 reviews)
“the main hotel”(7 reviews)
“ukraine hotel”(8 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
5.0 Star Hotel
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Rooms
4 Mar5 Mar
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,642)Write a Review
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All reviewsclub roomthe main hotelukraine hotelmoskva riveracross the riverriver viewbusiness tripsmall supermarketred squarebusiness travelersbusiness centermetro stationreception staffshopping mallstandard roombreakfast buffetfantastic hotel
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1 - 5 of 633 reviews
Reviewed 1 week ago

The hotel staff have been at hand even when I've been a little bit akward. Nice breakfast buffet. The rooms are fresh and properly cleaned. We have a club room on the 18th floor. which is very affordable. can not complain about anything. Erik SwedenMore

Thank ewst18
Response from Alina R, Manager at Crowne Plaza Moscow World Trade CentreResponded 1 week ago

Dear Erik Sweden, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Alina Rozenberg...More

Hotel's Favourite
Reviewed 8 January 2018 via mobile

My great appreciation to the Staff who has handled my lost Item. I only realized that I had left my Make Up Bag in my hotel room upon reaching Dubai. I called them and the lady (sorry I didn't get her name) was very professional...More

Thank LaarniM
Response from Alina R, Manager at Crowne Plaza Moscow World Trade CentreResponded 9 January 2018

Dear LaarniM, Thank you so much for your review of our hotel Crowne Plaza Moscow WTC. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback, our team is always ready to help....More

Reviewed 2 weeks ago via mobile

This hotel is just amazing. I booked it based on unbelievable view. I recommend booking a club room because there are a lot of extra services you get being a club room guest. I live in Boston and my fiancé is in Russia and we...More

Thank Yana K
Response from Alina R, Manager at Crowne Plaza Moscow World Trade CentreResponded 2 weeks ago

Dear Yana K, Thank you so much for your review of our hotel Crowne Plaza Moscow WTC. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us...More

Reviewed 15 January 2018

The World Trade Centre and the Crowne Plaza hotel are not necessarily two names that are associated with fine dining. However a vast number of high profile events take place in the World Trade Centre and many are accompanied with sumptuous banquets served in their...More

Thank MrKim13
Response from Alina R, Manager at Crowne Plaza Moscow World Trade CentreResponded 4 weeks ago

Dear Mr.Kim, Thank you very much for taking time to leave your review. It’s a great pleasure to know that you and your guests enjoyed the gala-dinner created by WTC’s Executive Chef Mikhail Kuznetsov and his team. We are extremely glad to hear how highly...More

Reviewed 11 January 2018

The Crowne Plaza really made our stay while in Moscow over NYE. The staff were helpful throughout the trip, the location is great and the room was so nice! Highly recommend and would stay here next time in Moscow. Also, the room service food is...More

Thank 583matt
Response from Alina R, Manager at Crowne Plaza Moscow World Trade CentreResponded 12 January 2018

Dear 583matt, Thank you for staying with us. We appreciate your feedback! We will share your comments with our team. We are looking forward to welcome you again in Crowne Plaza Moscow WTC. Sincerely, Alina Rozenberg Front Office Manager Assistant

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Details
Price range
US$87 - US$265 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Romantic Hotel in Moscow
#25 Luxury Hotel in Moscow
#28 Business Hotel in Moscow
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$87 - US$265 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#25 Romantic Hotel in Moscow
#25 Luxury Hotel in Moscow
#28 Business Hotel in Moscow
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1216)
Room & Suite (580)
Dining (78)
Pool & Beach (4)
Amenities (22)
Business Centre & Event Rooms (16)
Family and Play Areas (4)
Nearby
Presnensky
The neighborhood is divided into two major halves by
Krasnaya Presnya street: the southern part highlights
Moscow city – businesses contained in skyscrapers
along with the White House - where the Russian
government works. The north is a bit more relaxed and
casual, visitors here will find the Moscow zoo,
National Centre for Contemporary Arts and a number of
fine restaurants. The beautiful neo-gothic Cathedral
...More
Questions & Answers
Ask a question
358GMan
Club Level question. I have stayed here 2x on club level. Just where is the club level lounge? All I ever see is the dining area with some chips, coffee and water. Club levels I stay at have a bar area for complimentary drinks other than water. One time they did have a bottle of wine and champagne. There is a nice bar just outside the dining area, but I have gone in and they claim they're not open (I have never seen anyone in there even getting a beer. I need a paying job like that) I usually end up at one of the bars in the lobby area for a drink with a client. I like this place and some of the employees remember me but starting to question the club level experience. I do appreciate the bottle of wine in my room for my birthday. Big 60 this year while there. Management is very good to me and I like them all, but....
8 November 2017|
AnswerShow all 6 answers
Response from Paul W | Reviewed this property |
There isn't a "Club" level experience at this hotel. There is only one bar and that is in the main hotel foyer area. I guess the "Club" classification is with reference to the standard of the rooms and views from them. I... More
1
Vote
May_TravelShoot
17 December 2016|
AnswerShow all 5 answers
Response from Maria S | Property representative |
Dear May_Avi88, Thank you for your question to Crowne Plaza Moscow World Trade Centre! Our hotel provides free visa support services to its guests (1500 RUB charged only in case of reservation cancellation or no-show... More
0
Votes
Google Translation
zendehdel
1 September 2016|
AnswerShow all 6 answers
Response from Anna K | Property representative |
Dear zendehdel, Thank you for the question. Please be kindly informed that the swimming pool is managed independently from the hotel and is now closed for reconstruction. Kind regards, Anna Kalinina, Quality Manager
1
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123456
Room Tips
"Front rooms on top floors would be best."
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"club rooms"
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"Book a higher room and facing the river ."
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"Prefer a room facing the river"
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