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Hotel Baltschug Kempinski Moscow

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#15 of 296 Hotels in Moscow
Certificate of Excellence
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Hotel Baltschug Kempinski Moscow
Hotel Baltschug Kempinski Moscow
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938 Reviews from our TripAdvisor Community

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Showing 459: English reviews
Linn
Reviewed 2 days ago NEWvia mobile

Excellent Sunday/holiday brunch, the Grill restaurant is really cozy, the food very tasty and everybody's super friendly. Full recommendation! Living in Moscow, we do not need a hotel here, but if we did and judging on the restaurant, the entrance, the atmosphere and the exceptional friendliness of every employee we met - this would be our place.

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Helpful?
Thank klellere
Hotel-Baltschug, Генеральный директор at Hotel Baltschug Kempinski Moscow, responded to this review

Dear klellere, Thank you so much for your precious feedback! We are most glad to hear that you have enjoyed our Sunday brunch and its atmosphere! It will be our pleasure to share your warm words regarding the service with all our team. We are looking forward to welcoming you back to the Baltschug soon! With finest regards, Oliver Eller...

A TripAdvisor Member
Singapore, Singapore
Level Contributor
6 reviews
6 hotel reviews
2 helpful votes
Reviewed 1 week ago via mobile

Stayed for 2 nights at the Baltschug. Like always everything perfect, typical Kempinski style! Room, food, service was perfect. Next time I come to Moscow I bring my wife, she will love it. Not so sure about the cold weather. Definitely recommend the Baltschug for business meetings.

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Thank A TripAdvisor Member
Munich, Germany
Reviewed 2 weeks ago

The hotel is situated just across the river from Red Square and thus is in walking distance of the main sights of Moscow. My room had recently been refurbished and thus was in a very good condition. The view to Red Square and The Great Kremlin Palace was amazing. I suppose you cannot really have a better one. However, I...

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Thank gruppsalez
Reviewed 4 weeks ago via mobile

I've stayed there for three night it's was so nice the room is nice the breakfast was the best and u guy should try gin and tonic at the bar all the stuff at the are so friendly and I feel warm with welcome from them it's nice experience ever and I wanted to say that the concierge stuff are...

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Helpful?
Thank Jane J
Hotel-Baltschug, General Manager at Hotel Baltschug Kempinski Moscow, responded to this review

Dear Jane J, Thank you very much for your kind words here on Tripadvisor. We are delighted to know that you enjoyed drinks in our bar and that our team was helpful and friendly. We regret to hear that your experience on the reception desk was not reflecting the finest service our hotel is known for. Your comment will certainly...

Tirupur / TN / India
Reviewed 4 weeks ago via mobile

The hotel is located on the other side of the river bank near the Kremlin. For a tourist this hotel is aptly located, food was good, breakfast had a very wide spread of dishes, we also had buffet lunch, which had some Russian dishes delicious. The Rooms are quiet comfortable and big and the price we paid was very less...

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Helpful?
1Thank RDsekar76
Hotel-Baltschug, General Manager at Hotel Baltschug Kempinski Moscow, responded to this review

Dear RDsekar76, We would like to thank you for your kind feedback and such appreciation of our service, location and facilities, it is always a pleasure to receive such comments from our guests. All our team is looking forward to welcoming you back in our hotel. ​K​indest regards, Oliver Eller General Manager

somerset
Reviewed 23 October 2016

Lovely hotel but room was very small. We had booked a grand deluxe room so goodness knows what the standard rooms were like. The staff were very helpful. I was travelling with a broken leg and they arranged a wheelchair for me. The breakfast was very varied and I was impressed with the quality of the food. Under normal circumstances...

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Helpful?
Thank NessySomerset
Baku, Azerbaijan
Reviewed 20 October 2016 via mobile

The hotel is seriously outdated. The price is completely unfair for the service. The conditioning and heating service do not work properly, so the try to put oil heaters in the rooms. The only advantage might be a location, but it does not matter after a sleepless freezing night in an old room ...

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Helpful?
1Thank HA_Family88
Hotel-Baltschug, Генеральный директор at Hotel Baltschug Kempinski Moscow, responded to this review

Dear HA_Family88, Thank you for sharing your feedback with us on Tripadvisor. We sincerely apologise for such an unpleasant experience you got during your stay with us. Please contact our Kempinski Brand Ambassador, Lady in Red (ladyinred.baltschug@kempinski.com) prior your next stay with us, she will make sure that our service meet all your expectations. With kindest regards, Oliver Eller General...

Greater London, United Kingdom
Reviewed 17 October 2016 via mobile

I was lucky enough to stay here in early October from Monday to Wednesday night. Lovely hotel with good bars and evening snack food at reasonable prices. Location is fantastic looking across the river to the Kremlin and St Basils cathedral. You can comfortably reach the centre of the Red square in a 10 minute walk. Breakfast buffet offered a...

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Helpful?
Thank dmaccallum63
Hotel-Baltschug, General Manager at Hotel Baltschug Kempinski Moscow, responded to this review

​Dear dmaccallum63,​ What a great review you shared here on TripAdvisor! Thank you for sharing your detailed experience at Hotel Baltschug Kempinski Moscow and for this fantastic rating! I am pleased that have you experienced true Kempinski hospitality and enjoyed your stay with us. As part of the success of your stay, I have shared your positive feedback with the...

Kuala Lumpur, Malaysia
Reviewed 17 October 2016

Hotel is centrally located just across the river from the Red Square / Kremlin. In truth I found this hotel a little old and in need of an upgrade when compared to the Ritz Carlton. However it did have a couple of seriously redeeming qualities, firstly if you upgrade to a junior suite you get a massive room on the...

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Thank MartinBaxter58
Reviewed 15 October 2016 via mobile

Close to red square, this classic hotel is a choice safe and secure. Impossible to feel uncomfortable. Spacious and perfectly clean room, careful service, discretion and good section of services. Large buffet for breakfast and good food in restaurant. Back for sure.

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Thank Roberto C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The newly renovated five-star Hotel Baltschug Kempinski Moscow offers spectacular views of the Kremlin and St Basil’s Cathedral. The property is located across from the Moskva River, and is nearby Moscow’s fascinating sights and premier attractions. The building dates back to 1898, and features contemporary decor and up-to-the-minute amenities. The hotel has 227 elegant rooms, including 36 suites and unique Design Suites. Hotel Baltschug Kempinski Moscow boasts restaurant The Baltschug Grill, as well as the refined Cafe Kranzler, Lobby Lounge bar, Beauty Centre Baltschug and a Health Club. Impeccable service and perfect comfort make Hotel Baltschug Kempinski Moscow The Place to Be. ... more   less 

Additional Information about Hotel Baltschug Kempinski Moscow

Address: Balchug St., 1, Moscow 115035, Russia
Region: Russia > Central Russia > Moscow
Price Range: £159 - £332 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Baltschug Kempinski Moscow 5*
Number of rooms: 227
Reservation Options:
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Hotel Style:
#9 Business Hotel in Moscow
#10 Spa Hotel in Moscow
#10 Family Hotel in Moscow
#12 Romantic Hotel in Moscow
#15 Luxury Hotel in Moscow
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Baltschug Kempinski Moscow staff and other travellers.
4 questions
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Questions? Get answers from Hotel Baltschug Kempinski Moscow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you don't mind traffic noise ask for a room with Kremlin view.”
 of 5 bubbles NessySomerset, 23 Oct 2016 | Read review
“Upgrade to a junior suite and get a room on the top floor for absolutely stunning views of the Red Square, St Basils and the Kremlin.”
  • Another highttime view from Room Window.
  • Views across Moscow River to Kremlin from Hotel Baltschug
  • Views across Moscow River to Kremlin Walls, Red Square and St Basils Cathedral from Hotel Baltsc
 of 5 bubbles MartinBaxter58, 16 Oct 2016 | Read review
“Get a room with a view”
 of 5 bubbles Anenome5, 10 Oct 2016 | Read review
“Rooms overlooking the river have great views.”
 of 5 bubbles mfranks911, 28 Sep 2016 | Read review
“Try to get a room with views towards Red Square and the river”
 of 5 bubbles 321margaretd, 31 Aug 2016 | Read review
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