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Hotel Baltschug Kempinski Moscow

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#15 of 302 Hotels in Moscow
Certificate of Excellence
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Hotel Baltschug Kempinski Moscow
Hotel Baltschug Kempinski Moscow
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960 Reviews from our TripAdvisor Community

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Showing 466: English reviews
Berlin, Germany
Reviewed yesterday NEW

very good hotel, polite stuff and clean rooms. Service was friendly and professional. A little pricey on the room service Our room was comfortable and our view from our balcony amazing! can suggest ))

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Helpful?
Thank Daniel J
Reviewed 1 week ago

I last stayed here in 2011, and expected the same high standards - but what a disappointment. When staying in a 5 star hotel, you expect to get hot water... at 9am there was no hot water via the tap or shower - what a disgrace. I expected a choice of restaurants - the Baltshug Grill only does breakfast only,...

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1Thank Roger W
Hotel-Baltschug, Генеральный директор at Hotel Baltschug Kempinski Moscow, responded to this review

Dear Roger W, Thank you for sharing your feedback regarding the stay with us. We regret to hear that you had an uncomfortable experience with hot water and the selection of restaurants did not meet your expectations. Let us please kindly highlight that for special dining occasions we have a private wine room and are always glad to prepare a...

Singapore, Singapore
Reviewed 2 weeks ago via mobile

Stayed in this hotel for 2 nights and specifically booked it as it has a superb view of fireworks over Kremlin and Saint Basil. Was given room 408 and totally enjoyed the fireworks on New Year's Eve. The room itself if huge and clean and comes with a separate bathroom (with rain shower) and toilet. It has a bathtub too....

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Thank JustLoveToFly
Reviewed 3 weeks ago

Hotel Kempinski is situated just across the river Moscva. A bridge takes you right away to the red square. From the breakfast room, there is a beautiful view at the Basilius Cathedral. Actually this hotel has all you need; comfortable rooms, abundant breakfast, close to the city center, working Wifi. The nearest Metro station is at 5-10 minutes walking distance....

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Helpful?
Thank Trip_010_92
Hotel-Baltschug, Генеральный директор at Hotel Baltschug Kempinski Moscow, responded to this review

Dear Trip_010_92, Thank you for your precious feedback about the stay! We are delighted to hear that you have had an overall pleasant experience during your stay and enjoyed the central location of the Baltschug and the view, the room and the breakfast. Let us please kindly highlight that we have a variety of special offers available on our website...

Milan, Italy
Reviewed 4 weeks ago via mobile

Stayed at Kempinski Moscow during a short business trip: great experience, good service but the hotel infrastructures are a little bit old school. The rooms are large and the beds very comfortable but the accommodation is old school in style and architecture compared to other hotels in the city.

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Thank GioMilano76
Melbourne, Victoria, Australia
Reviewed 5 weeks ago via mobile

Couldn't have asked for better service, in a very central spot, about a 5 minute walk from the Red Square, we had a view from the room - rooms were very large (we booked a suite), a little 'empty' but definitely a huge room. Breakfast was amazing, would DEFINITEY recommend this property.

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Thank Matt B
Eilat, Israel
Reviewed 9 December 2016

Had a lovely stay at this beautiful hotel, my teenager son and me spent there 4 nights. We got an upgrade to deluxe twin bed room facing the Moskva River & the Kremlin. Room is large, location of the hotel is superb and the spa is beautiful at Minus 1 floor, The only negative points I can mention are: 1/...

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Thank Ahalan-Olympus
Hotel-Baltschug, Генеральный директор at Hotel Baltschug Kempinski Moscow, responded to this review

Dear Ahalan-Olympus, Let us please thank you for your precious feedback regarding your stay. First of all, we are grateful to read that you have enjoyed your room, location and the spa. May we please kindly highlight that the kettle and ironing facilities are provided to the rooms by the housekeeping upon request. We regret to learn that you could...

Linn
Reviewed 4 December 2016 via mobile

Excellent Sunday/holiday brunch, the Grill restaurant is really cozy, the food very tasty and everybody's super friendly. Full recommendation! Living in Moscow, we do not need a hotel here, but if we did and judging on the restaurant, the entrance, the atmosphere and the exceptional friendliness of every employee we met - this would be our place.

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Thank klellere
Hotel-Baltschug, Генеральный директор at Hotel Baltschug Kempinski Moscow, responded to this review

Dear klellere, Thank you so much for your precious feedback! We are most glad to hear that you have enjoyed our Sunday brunch and its atmosphere! It will be our pleasure to share your warm words regarding the service with all our team. We are looking forward to welcoming you back to the Baltschug soon! With finest regards, Oliver Eller...

Singapore, Singapore
Reviewed 29 November 2016 via mobile

Stayed for 2 nights at the Baltschug. Like always everything perfect, typical Kempinski style! Room, food, service was perfect. Next time I come to Moscow I bring my wife, she will love it. Not so sure about the cold weather. Definitely recommend the Baltschug for business meetings.

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Thank DeltaBravoFoxtrot
Munich, Germany
Reviewed 20 November 2016

The hotel is situated just across the river from Red Square and thus is in walking distance of the main sights of Moscow. My room had recently been refurbished and thus was in a very good condition. The view to Red Square and The Great Kremlin Palace was amazing. I suppose you cannot really have a better one. However, I...

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Thank gruppsalez

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The newly renovated five-star Hotel Baltschug Kempinski Moscow offers spectacular views of the Kremlin and St Basil’s Cathedral. The property is located across from the Moskva River, and is nearby Moscow’s fascinating sights and premier attractions. The building dates back to 1898, and features contemporary decor and up-to-the-minute amenities. The hotel has 227 elegant rooms, including 36 suites and unique Design Suites. Hotel Baltschug Kempinski Moscow boasts restaurant The Baltschug Grill, as well as the refined Cafe Kranzler, Lobby Lounge bar, Beauty Centre Baltschug and a Health Club. Impeccable service and perfect comfort make Hotel Baltschug Kempinski Moscow The Place to Be. ... more   less 

Additional Information about Hotel Baltschug Kempinski Moscow

Address: Balchug St., 1, Moscow 115035, Russia
Region: Russia > Central Russia > Moscow
Price Range: £146 - £437 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Baltschug Kempinski Moscow 5*
Number of rooms: 227
Reservation Options:
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Hotel Style:
#9 Business Hotel in Moscow
#10 Family Hotel in Moscow
#10 Spa Hotel in Moscow
#12 Romantic Hotel in Moscow
#15 Luxury Hotel in Moscow
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Baltschug Kempinski Moscow staff and other travellers.
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Questions? Get answers from Hotel Baltschug Kempinski Moscow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great location, excellent spa, not much vegan options”
 of 5 bubbles Ahalan-Olympus, 9 Dec 2016 | Read review
“If you don't mind traffic noise ask for a room with Kremlin view.”
 of 5 bubbles NessySomerset, 23 Oct 2016 | Read review
“Upgrade to a junior suite and get a room on the top floor for absolutely stunning views of the Red Square, St Basils and the Kremlin.”
  • Another highttime view from Room Window.
  • Views across Moscow River to Kremlin from Hotel Baltschug
  • Views across Moscow River to Kremlin Walls, Red Square and St Basils Cathedral from Hotel Baltsc
 of 5 bubbles MartinBaxter58, 16 Oct 2016 | Read review
“Get a room with a view”
 of 5 bubbles Anenome5, 10 Oct 2016 | Read review
“Rooms overlooking the river have great views.”
 of 5 bubbles mfranks911, 28 Sep 2016 | Read review
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