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The Ritz-Carlton, Moscow

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The Ritz-Carlton, Moscow
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1,363 Reviews from our TripAdvisor Community

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Showing 723: English reviews
London, United Kingdom
Reviewed 3 days ago NEWvia mobile

Very good hotel! Spacious rooms, friendly staff, nice food. Bar on the roof is top place in this hotel. Amazing location, next to Red Square and famous GUM and TSUM. Simply thank you for my vacation. Highly recommend.

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Helpful?
Thank cornelia85
Ritz-Carlton_Moscow, Director of Quality & Social Media at The Ritz-Carlton, Moscow, responded to this review

Dear Ms. Cornelia, It was my pleasure to read your review! Hope to welcome you back one day at The Ritz-Carton, Moscow! Have a fabulous day! Warm Regards, Yana Matorina Director of Quality & Social Media Yana.Matorina@ritzcarlton.com

Vladivostok, Russia
Reviewed 5 days ago NEW

If you like to stay in central and your business partners are prefer to meet there it's a perfect place. After meetings you may also choose any kind of restaurants placed nearby and short sightseeing. Have stay at this hotel after opening and now I have ability to compare its condition and service: after 5 past years overall hotel level...

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Helpful?
Thank pavelv950
Reviewed 1 week ago

courtesy, cleanliness and environment in line with the style and the class of the hotel, recommended without hesitation. The five minutes walking distance from the Red Square and The amazing Lounge rooftop view of the centre of Moscow is a pleasant plus.

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Helpful?
Thank Riccardo M
Shanghai, China
Reviewed 2 weeks ago

The entrance and lobby is very intimidating with many tough looking male guests all dressed up in black leather. Makes you feel as though something can erupt anytime. Their Club Lounge is nice with ample privacy and has a good view of the Kremlin. Had an in room spa where the therapist was very discreet and professional. I woudl recommend...

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Helpful?
Thank SQ380JC
Ritz-Carlton_Moscow, Front Office Manager at The Ritz-Carlton, Moscow, responded to this review

Dear Guest, Thank you for your time to write your feedback on your recent stay in our hotel! We are delighted to hear that you enjoyed our in-room SPA treatment and ambience of the Club Lounge. We will be happy to show you other room categories next time you stay with us to make sure you are satisfied and feel...

New York City, New York
Reviewed 2 weeks ago

The best is the roof terrace. The rooms are very nice, too. Classic style. A lot of rooms are facing busy streets. Not to noisy, but you hear the sounds of cars etc. If you like classic style, you probably will love this place.

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Helpful?
Thank Timinguy
Ritz-Carlton_Moscow, Director of Quality & Social Media at The Ritz-Carlton, Moscow, responded to this review

Dear Guest, Thank you very much for posting your review on Trip Advisor website! Definitely, the theme of the hotel scenography is "Culture and Art". That is why we try to keep Classic atmosphere in the hotel. I will definitely pass your comment about positive experience in O2 Lounge Bar to the Hotel Management. Looking forward to welcome you back!...

London, United Kingdom
Reviewed 2 weeks ago via mobile

I was working in Moscow and this hotel is ideal for business travellers. It is luxurious and full of professional staff. It is a beautiful building and has a nice bar and restaurant. It is very close to red square. Moscow is one of my favourite European cities and this hotel is in the middle of it. Keep up the...

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Helpful?
Thank charlietraveller1987
Ritz-Carlton_Moscow, Director of Quality & Social Media at The Ritz-Carlton, Moscow, responded to this review

Dear Mr. Charlie, Thank you very much for your nice review! It was my pleasure to read that Moscow is one of your favourite cities. And of course I was really touched by your comment about professional staff. Looking forward to welcome you back at the Ritz-Carlton, Moscow! Have a wonderful day! Yana Matorina Director of Quality & Social Media...

Abu Dhabi, UAE
Reviewed 3 weeks ago

The Ritz is a beautiful hotel. Amazing location. The rooms are spectacular. Everything you would expect from the Ritz-Carlton chain. However a few points left a bad taste in my mouth. 1. Had a meeting in the Club Lounge meeting room. It was free for 1 hour as one of the meeting attendees was staying on the club floor. After...

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Helpful?
Thank Hussamuae
Ritz-Carlton_Moscow, Director of Quality & Social Media at The Ritz-Carlton, Moscow, responded to this review

Dear Guest, First of all thank you very much for sharing your experience on Trip Advisor website. Such kind of comments are very appreciated by the Hotel Management as it helps us to improve the service we provide to our guests. Let me please inform you that all your important notes have been passed to the appropriate managers. We will...

Zurich, Switzerland
Reviewed 3 weeks ago

An amazing hotel with a unique location. We had a club level room with a view on the red square. Club level is great for relaxing, very private and great service. The rest is top notch Ritz Carlton standard.

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Helpful?
Thank SwissGlobalTraveler
Ritz-Carlton_Moscow, Director of Quality & Social Media at The Ritz-Carlton, Moscow, responded to this review

Dear Guest, We appreciate your kind comment about The Ritz-Carlton, Moscow on Trip Advisor website. It was a real pleasure to read that you enjoed the hotel location and service provided by the hotel staff. Looking forward to welcome you back! Please feel free to reach me via Yana.Matorina@ritzcarlton.com if there is anything else I can do for you. Have...

Knivsta, Uppsala Län, Sweden
Reviewed 4 weeks ago

If you visit Moscow for business or pleasure few hotels beat The Ritz-Carlton. Just a short walk to the Kreml or the Bolshoi Theatre this is a very pleasant stay. Service and food is excellent. Staff is very nice and helpful. Being here for a larger Conference held at the hotel Everything was top-notch.

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Helpful?
Thank Lars Erik F
Astana, Kazakhstan
Reviewed 4 weeks ago

Superbest hotel in the very center of Moscow. I always try to stay here. The hotel is very popular, and sometimes it's hard to find a room available. So, better book it earlier. Many superior services offered.

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Thank 279aibekd

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Staying in Tverskaya

Neighbourhood Profile
Tverskaya
Tverskaya can’t be discovered with just a first glance, the neighborhood is shaped around a long street populated with well-known shops and brands. But it’s more than shopping that makes this place interesting. Take a few steps into the streets running parallel to the main artery to discover the charm just behind the mighty Stalinist style architecture. Comfy European pedestrian streets Bolshaya Dmitrovka or Stoleshnikov lane are a great place to start. Locals can be found here working, eating, shopping, resting and going to the Bolshoi Theatre in the evening.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Located just off the Red Square, next to the Kremlin, in the heart of cultural and business center of Russia's capital, The Ritz-Carlton, Moscow features the largest guest rooms and suites providing cutting edge technological amenities. The hotel offers a string of luxurious amenities including world-class dining options - O2 Lounge with summer terrace on the 12th floor with breathtaking panoramic view over the Kremlin and Red Square, Café Russe presentic European cuisine and some Russian highlights, Pan-Asian restaurant Novikov Restaurant & Bar, a beauty salon, barber spa, Fitness Center and spacious full-service The Ritz-Carlton Spa featuring 14 treatment rooms, as well as a heated indoor pool, hot tub, sauna and steam rooms. With more than 1,100 square meters / 11,436 square feet of meeting space including the Ballroom accommodating events of up to 700 guests, The Ritz-Carlton, Moscow will welcome attendees in style. ... more   less 

Additional Information about The Ritz-Carlton, Moscow

Address: Tverskaya St., 3, Moscow 125009, Russia (Formerly The Ritz-Carlton Moscow)
Region: Russia > Central Russia > Moscow > Tverskaya
Price Range: £268 - £485 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Moscow 5*
Number of rooms: 334
Reservation Options:
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Also Known As:
Ritz-Carlton Hotel Moscow
Moscow Ritz Carlton
Ritz Moscow
Ritz-Carlton Moscow
Hotel Style:
#5 Business Hotel in Moscow
#7 Spa Hotel in Moscow
#10 Romantic Hotel in Moscow
#12 Luxury Hotel in Moscow
#13 Family Hotel in Moscow
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Questions & Answers

Here's what travellers have asked, with answers from The Ritz-Carlton, Moscow staff and other travellers.
6 questions
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Questions? Get answers from The Ritz-Carlton, Moscow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very professional and Discreet in room spa treatment. The comfots are all there.”
 of 5 bubbles SQ380JC, 23 Nov 2016 | Read review
“All rooms are good”
 of 5 bubbles GDohnt, 26 Oct 2016 | Read review
“There are few rooms facing the Kremlin, they offer fabulous view.”
 of 5 bubbles rakeshkher, 20 Oct 2016 | Read review
“all rooms are good”
 of 5 bubbles doveckstein, 17 Oct 2016 | Read review
“close the windows at night to cut off the noise from traffic”
  • Simple room, comfortable and cozy
 of 5 bubbles ksmatt, 17 Oct 2016 | Read review
5 of 5
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