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Napoleon Hostel

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122 Reviews from our TripAdvisor Community

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Showing 72: English reviews
1 review
Reviewed 4 weeks ago via mobile

Worst customer service. Bad place. Not recommended to stay. Dnt go there. They really dont care about our booking. Even the reception is like trash. Money minded vultures. Dont ever think of going there.

Helpful?
Thank _K1320ER
Bodmin, United Kingdom
Level Contributor
47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 18 September 2016 via mobile

This hostel was on the 5th floor. Close to the metro and walking tours around the corner. Walking distance to city centre. Helpful staff. Not sure if friends live there too but alot of people congregated in the common room from early morning to late evening

Helpful?
Thank Emma M
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 September 2016

First off: location is incredible. You really can't beat the price for it's phenomenal location. It's within walking distance to Red Square, and there is a metro stop just two blocks away. That alone made this hostel.. tolerable. It is very tiny, and everyone is packed together. The cleanliness was not great, the hostel staff took a while to 'warm... More 

Helpful?
Thank Eleanor F
Siem Reap, Cambodia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 July 2016 via mobile

I arrived there with a friend at 2 am and the receptionist gave us a plastic bag with the things we needed to make up the bags. We tried to be polite not turning on the lights, insted we turned the phone's lights on. Two guests got extremelly unhappy and one of them tried to push my friend. We went... More 

Helpful?
1 Thank rafaspr

Travellers are raving about these Moscow hotels

1 review
Reviewed 9 July 2016 via mobile

I travel a lot, but I have never tried anything like this! 1. It does NOT look like the pictures at all. It is not clean and most off the staff are rude. 2. It seems like the staffs family and friends are staying there, and rule the whole place. 3. Me and my friend had to leave in the... More 

Helpful?
Thank Katja M
Itarare, SP
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 March 2016

It was a cool place to drop your things and to hit the streets of the red city. The thing is the hostel is not very clean nor it has a good environment to stick around. It looked like plenty of locals were actually living there.

Helpful?
1 Thank helitonscheidt
Buchs St. Gallen, Switzerland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 September 2015

Not clean at all , I think 2 out of 15 guests , are real travellers , all the rest they just live there , they "own" everything , rooms and the kitchen are just a an incredible mess ... the staff seems not to care about you ...

Helpful?
1 Thank Abreu1985
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 August 2015 via mobile

We booked for 4 nights and we sacraficed losing the money to find another place. I have travelled through over 50 countries and this is hands down the worst hostel.. I have never left a review, so this is how bad this place is. On entry there was an old man passed out, after climbing 4 stories to get to... More 

Helpful?
2 Thank Nathan M
Moscow, Russia
2 reviews
Reviewed 30 June 2015

(+) cheap (+) good situation (10-15 min. walk to red square / lot of bars and club not far away) (+/-) drinking alcohol is possible, beer is available in a vending machine / sometime the staff is drunk (+/-) possibility of smoking in the corridor / lot of smoke in the corridor and almost no ashtray => corridors become an... More 

Helpful?
Thank Hermann G
1 review
Reviewed 26 May 2015 via mobile

I'd like to tell my experience about this hostel. I stayed in this hostel for one night with my classmates and I am not pleased. The service is nice but the level of hygiene is awful. We got plastic bags with dirty and messy bedclothes. There were adult men, who accosted 13-16 year old girls including me and the staff... More 

Helpful?
Thank LisaNikola

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
NAPOLEON Hostel is MOSCOW'S MOST POPULAR BACKPACKER HOSTEL and is located JUST 5 MINUTES WALK from Red Square in the trendy old town ''Kitai Gorod'' area. This district is characterised with cobbled streets, old merchant houses and quaint Orthodox churches and is full of exciting bars, cheap restaurants, and local supermarkets, all within walking distance.Napoleon Hostel is award winning having won Best Hostel in Russia by Hostelworld. ... more   less 

Additional Information about Napoleon Hostel

Address: Maly Zlatoustinskiy ln, 2, Moscow 101000, Russia
Region: Russia > Central Russia > Moscow
Price Range: £12 - £39 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Napoleon Hostel 2*
Number of rooms: 6
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Questions & Answers

Questions? Get answers from Napoleon Hostel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Single floor.”
 of 5 bubbles helitonscheidt, 26 Mar 2016 | Read review
“just try to convince the waitress , she manages all....”
 of 5 bubbles juajua3, 13 Sep 2014 | Read review
“I only seen 1 room and it was filthy.”
 of 5 bubbles alex186470, 14 Sep 2012 | Read review
“The 8 bed dorm is all good. get what you pay for but lots of space and powerpoints etc.”
 of 5 bubbles Lyndon_Maffey, 30 Jan 2012 | Read review
4 of 4
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