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Grand Hotel Emerald

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Grand Hotel Emerald
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198 Reviews from our TripAdvisor Community

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Showing 61: English reviews
Bergen, Norway
1 review
Reviewed 26 October 2016 via mobile

There is nothing wrong with the cleanliness and the service. But for the the price and a 5 star hotell, you would expect a bit more. But we are very satisfied with our stay and have nothing else to complain about.

Thank Belinda O
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 October 2016 via mobile

So, now I am in this hotel. What do I see? I see a very, very, very nice view from my window. Here it is. Please note the room rate is about US 120. Breakfast is not included. Not to bad. I love this city. I love Sant Petersboorg.

Thank Сто Р
St. Petersburg, Russia
Level Contributor
79 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 30 September 2016

We held a day event at this hotel, so I can't say anything about the rooms, just the public areas. The lobby looks unwelcoming, even though there is everything necessary there, and navigation is present and clear. In fact, the enitre color scheme and furnishing of the hotel is all in dark colors, very unassuming - really no clear style... More 

Thank pkatya2015
Tonsberg Municipality, Norway
Level Contributor
3 reviews
Reviewed 29 September 2016

A modern and nice accommodation. Service is very good, you feel being seen and the food is very good. Security is taken care of. Several buses right outside the hotel brings you to the city center and many of the "must see" unless you choose to walk.

Thank Eibor
Johannesburg, South Africa
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 25 September 2016

The Grand Emerald was my hotel during my stay in St Petersburg and I really enjoyed its charming, old fashioned ambience. I had a lovely shower with good water pressure – very important to me. The bed was super comfortable – not too hard, not too soft – with crisp linen. There was plenty of hanging space for my clothes,... More 

Thank carolinetravelguru
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 September 2016 via mobile

I've been there for 4 nights.quiet place.it has indoor pool with extra charge. Restaurant breakfast is like four-star hotels.near public transportation station.15 min walking to nefsky avenue.totally i rate it 4 star

1 Thank Mehdi A
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 August 2016 via mobile

It is so bad . the mini bar is empty and they said the standard room don't have service of coffee and tea it is so bad for the 5 star hotel. You should carry your baggage alone the crew don't help you .the swimming pool just for 2hours is free for guest

1 Thank sajedeh r
Level Contributor
29 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 19 August 2016

- Location is a bit far from the key sights, however within walking distance from the Moskovsky railway station - The staff did not properly attend to the guests - checked in and checked out mainly - No welcome service - Old and sometimes not clean bathroom facilities - Very old hairdryer!!! HAven't seen such an ancient model for several... More 

Thank kinda_sweet
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 August 2016 via mobile

Long story made short, I checked out of this hotel today and I received almost a horrible service which includes: a terrible room with no exterior window (room facing restaurant), absolutely boring food repeated everyday, no mini bar, slowest wifi ever (max 1mg at best chance), air con that dose not work properly, and unprofessional staff. The truth about this... More 

1 Thank Pouya V
Tokyo, Japan
Level Contributor
85 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 8 August 2016

I really wanted to give this hotel a better review. I really do. Their rooms are spacious with nicely equipped and beautiful bathrooms. The breakfast is good and the gym is fully-furnished. But I am giving only one star for several reasons. The wifi is fast, too. First, the hotel has no porters to bring luggages up to the room.... More 

1 Thank kiyeran

131 photos of this hotel

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Bathroom (13)
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Management photos: Courtesy of the property manager

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Room/Suite (14)
Dining (7)
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  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Pool
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Suvorovskiy Lobby Bar
Cuisines: Bar, European, Pub, Russian
No photo provided
Versailles Atrium-Cafe
Cuisines: European, Russian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Grand Hotel Emerald

Address: Suvorovskiy Ave., 18, St. Petersburg 193036, Russia
Region: Russia > Northwestern District > St. Petersburg
Price Range: £62 - £1,551 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Emerald 5*
Number of rooms: 90
Reservation Options:
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Also Known As:
Grand Hotel St Petersburg
Hotel Style:
#18 Spa Hotel in St. Petersburg
#38 Business Hotel in St. Petersburg
#53 Luxury Hotel in St. Petersburg
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel Emerald staff and other travellers.
1 question
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Questions? Get answers from Grand Hotel Emerald staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you prefer a shower to a bath, you're probably better off choosing a room on the fourth floor.”
 of 5 bubbles carolinetravelguru, 25 Sep 2016 | Read review
“Rooms on the 7th floor have nice terraces”
 of 5 bubbles kinda_sweet, 19 Aug 2016 | Read review
“Ask for an outside window.”
 of 5 bubbles Mr-Poisson, 9 May 2016 | Read review
“rooms with big porch”
 of 5 bubbles boris12345672015, 30 Sep 2015 | Read review
“Top floor on the outside with a double bed, not two singles pushed together. If you can get the corner suite for not much extra definitely worth it.”
 of 5 bubbles TheMrWobbly, 16 Apr 2015 | Read review
5 of 5
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