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The State Hermitage Museum Official Hotel

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The State Hermitage Museum Official Hotel
The State Hermitage Museum Official Hotel
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920 Reviews from our TripAdvisor Community

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Showing 441: English reviews
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Glasgow
Reviewed 1 week ago

It is what you would expect from a truly five star hotel. The standard of service is very high. Nothing is too much trouble for the staff, who are all well trained and very professional. The decor is opulent and the rooms are beautiful. The experience made our holiday extra special.

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1Thank Ann H
North East England, United Kingdom
Reviewed 1 week ago via mobile

We stayed in a lovely, quiet, twin room. Very well appointed with Hermes toiletries in the bathroom along with the best shower I've ever experienced away from home. Gym very small with three machines and a few small free weights so don't expect to train. In a reasonably quiet area with good metro access and can walk to all the...

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Thank Hydrangea23
Lahti, Finland
Reviewed 1 week ago via mobile

I visited St Petersburg for a long weekend and stayed in this lovely, elegant and superior hotel. First I have to mention that the service was 10+ all the way from the beginning! Our room was big enough, quiet and it was equipped with all the necessary one can imagine. We had also breakfast in the hotel restaurant and we...

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Thank Minnamatkustaa
London, United Kingdom
Reviewed 2 weeks ago via mobile

We stayed here for 3 days at the beginning of February and would have to say that the hotel and its facilities were impeccable. The staff were enormously helpful and friendly. A really polished hotel with lovely staff. The only problem was that the hotel was really empty (probably the time of year) but as a consequence it lacked atmosphere....

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1Thank Susan F
Doha, Qatar
Reviewed 2 weeks ago

Stayed for 2 nights @ this hotel in a beautiful city. The service is top notch and luckily everyone speaks English quite welll. Maksim at the front desk was quite helpful with his directions for sight seeing. The hotel has a traditional touch about it though the rooms were small and cramped , the breakfast spread was not great either....

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2Thank PramodpNair
TheHermitageHotel, Head of Operations at The State Hermitage Museum Official Hotel, responded to this review

Dear Guest, First of all I would like to thank you for taking the time to leave your valued feedback following your recent stay with us at The State Hermitage Museum Official Hotel. It's my pleasure to know that you have highly appreciated the work and the service provided by our Team members. Your kind feedback regarding the breakfast selection...

Musselburgh, United Kingdom
Reviewed 3 weeks ago

Really grand, palatial foyer. Room was fine, just lacking in natural light, being that it was in the attic space. In my opinion this hotel is lacking in outdoor space, a garden or somewhere just to sit. However, there is a rooftop bar. Its location is perfect, within walking distance of Nevsky Prospect, and close to an underground station. It...

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1Thank lornadoone606766
TheHermitageHotel, Head of Operations at The State Hermitage Museum Official Hotel, responded to this review

Dear Guest, We look for lots of ways to make each Guests' stay a special one and I am happy that you have duly enjoyed the created ambiance and offered facilities. I am happy that the facilities, your room and the location of the hotel could live up to your expectations We continue to value our Guests by creating unique,...

St. Petersburg, Russia
Reviewed 4 weeks ago

If you're visiting St Petersburg to enjoy its history, architecture and art - this is the right place to stay at. You will get impressed by the beauty of this city starting with your accommodation. Atmosphere is fantastic. You will have everything you need and nothing will disrupt you from cultural program. Don't forget to visit Hermitage Museum - at...

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Thank Maria M
TheHermitageHotel, Head of Operations at The State Hermitage Museum Official Hotel, responded to this review

Dear Maria, Thank you for your recent stay with us and for your valuable time taken to share your experience of The Official State Hermitage Hotel. I am delighted to know that you had truly enjoyed your stay – this is the best reward we can get. We continue to value our Guests by creating unique, memorable and personal experiences...

Reviewed 19 January 2017

The hotel stay added to the quality of the visit of such beautiful city. St Petersburg is an open air museum. museum, theaters, concert halls, etc... The hotel made this short but memorable visit even more wonderful.

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1Thank marcbD1088RF
TheHermitageHotel, Head of Operations at The State Hermitage Museum Official Hotel, responded to this review

Dear Guest, We endeavor to uphold the service excellence by treating our Guests with the best customer care thus I would like to sincerely thank you for your time taken to share the experience as your feedback is much appreciated. I would like to take this opportunity to thank you for your stay with us and looking forward to be...

Calistoga, California
Reviewed 16 January 2017

Great location, excellent staff, great service, beautiful spacious well-designed room ... old-world elegance with modern conveniences ...Hermitage Museum access can be arranged! ... we stayed here twice ...all-in-all, one of the best hotels we've stayed in around the world ....

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Thank KennedyBrooks
Tunbridge Wells
Reviewed 16 January 2017

Great hotel and only 5-6 minutes walk from the top of Nevsky Prospect where you can get a bus (they come along every few minutes to the other end of the main drag which is Nevsky Prospect. 40 pence each. The hotel has huge rooms (we stayed in a junior suite) and so much larger than the so called top...

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1Thank suedeblue

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Catherine the Great Restaurant
Catherine the Great Restaurant
Cuisines: Seafood, European, Russian, Central European, Eastern European
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Concierge
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Free Parking
Official Description (provided by the hotel)
The five star Official State Hermitage Hotel is conveniently located in the heart of Dostoyevsky historical neighborhood, where some of novels of the famous Russian writer took place. It is only a 10 minute ride on a complimentary shuttle bus to reach the State Hermitage Museum. Vladimirsky Cathedral, Dostoyevsky Appartment Museum and Nevsky Prospect are within walking distance. Three metro stations can be easily accessed and are situated close to the Hotel. The luxurious rooms and suites of The State Hermitage Museum Official Hotel Saint Petersburg offer elegant furnishings, designed by Italian woodwork masters from Florence. Every room includes a flat-screen TV, a minibar and a private bathroom decorated with Italian and Greek marble and fitted with bathrobes. The Official State Hermitage Hotel offers services of two restaurants: traditional Russian cuisine at Catherine the Great and Italian dishes at Michelangelo Restaurant. ... more   less 

Additional Information about The State Hermitage Museum Official Hotel

Address: Pravda St., 10, St. Petersburg 191119, Russia (Formerly The Official State Hermitage Hotel)
Region: Russia > Northwestern District > St. Petersburg
Price Range: £111 - £407 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The State Hermitage Museum Official Hotel 5*
Number of rooms: 126
Reservation Options:
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Hotel Style:
#3 Luxury Hotel in St. Petersburg
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Questions & Answers

Here's what travellers have asked, with answers from The State Hermitage Museum Official Hotel staff and other travellers.
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New Jersey
11 months ago
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Questions? Get answers from The State Hermitage Museum Official Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“quiet , comfortable , very clean”
 of 5 bubbles marcbD1088RF, 19 Jan 2017 | Read review
“We were at the back in junior suite, but as the lcoation is a quiet neighbourhood i can't see any of the rooms being noisy.”
 of 5 bubbles suedeblue, 16 Jan 2017 | Read review
“our room had a sloping ceiling that a taller person might find difficult. top floor. our daughter, one floor down, didn't have this issue.”
 of 5 bubbles johnhR2928PL, 12 Jan 2017 | Read review
“If you can afford it, go for a suite! They are absolutely luxurious!”
  • Suite Upper Floor
  • Suite / Breakfast / Room Service
  • Suite
 of 5 bubbles Z9993, 4 Dec 2016 | Read review
“I put Mid range as it was not expensive, however the quality was top class so if you can go for a junior suite or better do it, fantasic!!”
 of 5 bubbles TheGoot, 24 Nov 2016 | Read review
5 of 5