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Asteria Hotel

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175 Reviews from our TripAdvisor Community

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Showing 29: English reviews
London, United Kingdom
Reviewed 5 September 2016

The hotel was chosen by our tour group and it was a complete disappointment aside from its central location. The rooms were small and cramped. But the worst part about it was when on checking out, we left our bags in the hotel baggage room. Our suitcases and hand luggage were left there for the whole day. As we were...

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Helpful?
1Thank paulandnatasha
Asteria H, Менеджер по обслуживанию клиентов at Asteria Hotel, responded to this review

Dear Guest, thank you for taking time to give feedback about your stay. We are very disappointed to know, that You had such a negative impression about the Hotel. We want to apologize for all the inconveniences which You experienced. We hope that you will give us second chance and we will welcome You again at the Asteria Hotel. We...

Sydney, Australia
Reviewed 29 August 2016

This hotel is located near the main street on the canal, it is an older style hotel. The rooms are small, beds are just adequate and the bathrooms have very small showers with very thin towels. We came back one day at approx 0430 and our room had not been made up. So we had to retire a little damp...

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Helpful?
Thank Dinamum
Asteria H, Менеджер по обслуживанию клиентов at Asteria Hotel, responded to this review

Dear Guest, thank you very much for your comments about accommodation in our Hotel. Sorry that you had negative impressions during your accommodation. Please, give us an opportunity to change your opinion about service. We all look forward to welcoming you again. Best Regards Asteria team

Durham, United Kingdom
Reviewed 26 August 2016

This hotel is next to a canal about 40 minutes walk from the main station for trains from Moscow (take Sapsan by the way - excellent service). It's about 45 mins walk to the Hermitage Rooms are clean. Staff fairly friendly, until you have an issue with something....... Our room fronted onto the canal and beware as there are a...

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Helpful?
Thank Charlotte R
Asteria H, Менеджер по обслуживанию клиентов at Asteria Hotel, responded to this review

Dear Charlotte, thank you for choosing Hotel Asteria and for taking the time to write a review. For us the best thing is to make our guests happy and we are also happy, that you liked our restaurant, breakfast and location. We will welcome You again at the Asteria Hotel Best Regards, Asteria team

Helsinki, Finland
Reviewed 3 August 2016

Check-in was smooth and the staff was very friendly. The room and toilet were clean and well air conditioned. Also the view to the river was nice and it was quiet to sleep at night. The location is sort of good, but keep in mind that it's quite a walk to the metro or to the main street. Wifi was...

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Helpful?
1Thank Juha30
Asteria H, Менеджер по связям с общественностью at Asteria Hotel, responded to this review

Dear Guest, Thank you for choosing Asteria Hotel and taking Your time to write a comment. We are happy that You have good impressions about Your stay. It is a pleasure to know that You enjoyed convenient location of the Hotel. We would try to do our best to improve breakfast. I passed Your comment to Restaurant Manager. Looking forward...

Bucharest, Romania
Reviewed 12 July 2016

The pluses: - very prompt visa support (you most likely need this); - great location, about 15-20 minutes walking to basically all the great places; - very nice views of the Fontanki canal, with the boat station right in front of the hotel; - clean and comfortable rooms, great soundproofing; - kind and supportive staff; - very good free wi-fi;...

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1Thank Victor_procure
Asteria H, Менеджер по обслуживанию клиентов at Asteria Hotel, responded to this review

Dear Guest, Thank you for the stay in Asteria hotel and your feedback about us. We are glad, that you liked our hotel, river view and our services. We will be glad to see you in our hotel as a loyal guests and looking forward to welcome you again in our beatiful city Best regards Asteria hotel team

Cambridge, United Kingdom
Reviewed 12 July 2016 via mobile

Had this hotel on a package.room clean but basic.good air con essential in summer.do not open windows as mosquitos can bite.breakfast ok but coffee not good.bar is ok but runs out of beer quite quickly Next to river and good place to use as a base,i would say slightly above budget hotel due to location.free wifi.English spoken ok.free water on...

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Thank pmar2uk
Asteria H, Менеджер по обслуживанию клиентов at Asteria Hotel, responded to this review

Dear guest, We are glad, that you have chosen our cozy hotel for your stay in beatiful St. Petersburg. For us the best thing is to make our guests happy and we are also happy, that you liked our restaurant, breakfast and location. We would like to thank you for your feedback and time and looking forward to see in...

Battle Creek, Michigan
Reviewed 30 April 2016

Yes the two hotels the Asteria and the Astoria are similar sounding names. Enough so that our lady cab driver took us to the Astoria by mistake and left us with our luggage. We had to call for another lift as we were carrying our luggage to get to the Asteria. We found the staff quite amiable . It was...

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Thank burmaford
Reviewed 31 March 2016 via mobile

Rooms and service is just what you would expect from a three star hotel, lunch is probably good for Russian standards but nothing a western would eat for breakfast. If you can avoid breakfast here better do so. Everyone here is very friendly and room service is doing a good job. Having a lunchbox for 5 o'clock AM was no...

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Thank Sarius L
Edmonton, Canada
Reviewed 20 January 2016

All right hotel if you are financially limited, or do not require some fancy stay in the city. It is about 5-7 min of walking to a nearest metro station ( sadovaya ). The staff there is extremely nice. I had a breakfast included to my stay, so I was taking advantage of it every morning. Those people know how...

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Thank Nat A
Crescent Head, Australia
Reviewed 10 September 2015

We booked this hotel on the Fontanka Canal for several reasons. Mostly for visa support, proximity to Nevsky Prospekt, price and ratings. The hotel did not disappoint on any level. The visa support and correspondence was excellent, the rooms are a good size, quiet and very comfortable. The staff are excellent and the on site restaurant is open all hours,...

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Helpful?
Thank Judit731

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Free Breakfast
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Meeting Rooms
  • Multilingual Staff
  • Airport Transportation
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Hotel Asteria is situated at the downtown of Saint-Petersburg,just 10 minutes walk from the main sightseeing, historical places and monuments.There are 6 floors, 72 rooms of different categories, restaurant and business-centre at the hotel.It is very suitable for the accommodation business travelers, tourists and families due to its location, comfort and high quality services. ... more   less 

Additional Information about Asteria Hotel

Address: Reki Fontanki Emb., 71, St. Petersburg 191023, Russia
Region: Russia > Northwestern District > St. Petersburg
Price Range: £31 - £95 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Asteria Hotel 3*
Number of rooms: 72
Reservation Options:
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Also Known As:
Asteria Hotel St Petersburg
Hotel Style:
#75 Business Hotel in St. Petersburg
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Questions & Answers

Questions? Get answers from Asteria Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a higher room as the boatts on the canal can be load at night”
 of 5 bubbles Dinamum, 29 Aug 2016 | Read review
“not facing the canal”
 of 5 bubbles CharlotteR866, 26 Aug 2016 | Read review
“Ask a room with the river view.”
 of 5 bubbles Juha30, 3 Aug 2016 | Read review
“Ask about the difference in room accommodations prior to choice.”
 of 5 bubbles burmaford, 30 Apr 2016 | Read review
“ask where the alcohol bar is :)”
 of 5 bubbles 909nata, 20 Jan 2016 | Read review
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