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Congress Hotel Don-Plaza

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Congress Hotel Don-Plaza
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601 Reviews from our TripAdvisor Community

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Showing 57: English reviews
London, United Kingdom
Reviewed 1 week ago via mobile

A very nice hotel, clean and simple and in an ideal location central to all the restaurants in the area. The room was adequate and served its purpose. The reception staff could not do enough to assist - would definately stay again

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Helpful?
Thank Bazza1971
Moscow
Reviewed 2 weeks ago

So, rooms are very small. Tiny. Smelt in rooms horrible, looks like tobacco and sweat combined. Everything is old. Carpets not clean, bed is also from last century. It's not 4 stars hotel. Soundproofing - zero, even your windows looks not into Main Street. Lighting is very poor and eyes are tired when you try to work. Never again and...

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Helpful?
Thank EgorSafrygin
Reviewed 28 October 2016

We came to Rostov for a congress and chose the hotel closest to the venue. The lobby was quite impressive. Sofas and armchairs were very comfortable. The ladies at the reception were ready to offer us early check-in at very moderate prices. Rooms were comfortable and clean. The design was also quite nice (please see the pictures). The breakfast was...

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Helpful?
Thank Нина М
Zurich, Switzerland
Reviewed 4 October 2016

Fortunately I only had to stay here one night. Extremely old room, old mattress (probably has never been changed), carpet old and dirty, bedlinen of bad quality, bath linen even worse. The water from the tap had a very bad sewage-like smell. Old fittings, furniture, everything. Tiny rooms, we had no space to open our suitcases (we were two in...

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Helpful?
Thank Paula D
HotelDonPlaza, Управляющий at Congress Hotel Don-Plaza, responded to this review

Good afternoon, Paula! We thank you for the review. We apologize you for some shortcomings. Technical works related to the migration of thermal systems were made during this your period of stay. We provided heaters to our dear guests. The size of rooms corresponds to the room category and classification requirements. All our rooms are equipped with new 3 towels...

Rio de Janeiro, RJ
Reviewed 8 September 2016 via mobile

The worst hotel I have ever stayed in. Small room with no space to open the luggage , dirt carpet, small toilet, bad bath clothes. Old furniture, old mattress, old pillow. The water from tap tastes horrible, can't even be used to brush the teeth. Detail: there a night club for man inside the hotel.

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Helpful?
Thank Tiago P
HotelDonPlaza, Управляющий at Congress Hotel Don-Plaza, responded to this review

Good afternoon! We thank you for the review. We apologize you for some shortcomings. We looking forward to seeing you again in Don-Plaza! Sincerely, Tatiana Bykadorova General Manager

Basrah, Iraq
Reviewed 29 August 2016 via mobile

One of the good things in this hotel is the location , which is at the heart of Rostov. Hotel staff is helpful and very cooperated. I had booked a deluxe room which the size of it is good. Not easy to find a top rated hotel in Rostov but this one is the good chioce.

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Helpful?
Thank saifalmallak
HotelDonPlaza, Управляющий at Congress Hotel Don-Plaza, responded to this review

Good afternoon, Sair! We thank you for your review. We're pleased you satisfied your stay in our hotel. Don-Plaza always care about comfortable accommodation of our guests! We looking forward to seeing you again in Don-Plaza! Sincerely, Tatiana Bykadorova General Manager

Chester
Reviewed 15 August 2016

Nice hotel in centre of town. The room was large and clean with air conditioning. The rooms were cleaned on daily basis and the staff were very polite and helpful. I did not use the restaurant/bar but Ive heard from colleagues that the food here is excellent.

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Helpful?
Thank pgincognito
Ростов-на-Дону, Россия
Reviewed 6 April 2016

1. it was nice to us and very reasonably priced - may be would bi nice to have more EU taste breakfast 2. sauna should be included all the time 3. however, the quality of sauna was perfect 4. it would be nice to have possibility to pay for all services with credit card

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Helpful?
Thank tkozel_469829
HotelDonPlaza, Менеджер по связям с общественностью at Congress Hotel Don-Plaza, responded to this review

Good Afternoon! We thank you for a feedback. We looking forward to seeing you again in Don-Plaza!

Reviewed 21 October 2015 via mobile

I stayed one night with wife great location, clean,very helpful staff will go again. There was one problem with shower unit not fitting properly on wall and towel rail not secure. Bed was excellent it was cold that day and they had put heater in room Excellent . Will go again soon and send review. I recommend this hotel as...

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Helpful?
Thank John L
HotelDonPlaza, Менеджер по связям с общественностью at Congress Hotel Don-Plaza, responded to this review

Good Afternoon! We thank you for a feedback. We are pleased we were able to make your stay comfortable. We are glad that you pointed out the location of our hotel, the work of our staff and the rooms. We inform you that the problems with a tripod and a heated towel rail were solved. We looking forward to seeing...

Москва, Россия
Reviewed 8 September 2015

Little mental agility and ability to meet the demands (especially in what concerns the early arrival and the breakfast). We arrived 3 hours and 10 minutes before normal check in time and we paid the supplement for 4 hours.

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Helpful?
Thank ekaterinak538
HotelDonPlaza, Менеджер по связям с общественностью at Congress Hotel Don-Plaza, responded to this review

Good afternoon! Thank you for your feedback! We looking forward to seeing you again in the Don-Plaza!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Congress Hotel Don-Plaza 4* in downtown of Rostov-on-Don is the best choice for people who know the value of time. The encouraging atmosphere of the hotel shows how dynamic is the Southern capital. Business centres, negotiations rooms, daily newspapers and the aroma of fresh coffee provide conditions which are favourable for proper work and save your time. Surrounded by the green trees of Pokrovsky Square, fountains and theatres, the hotel is within walking distance of the central office and administrative buildings. The hotel is situated in the main street of the city, Bolshaya Sadovaya, and it won't take you long to get to the airport and railway station. Wake up each morning with a free breakfast buffet on the terrace. Make use of free Wi-Fi to do business or stay in touch with home. ... more   less 

Additional Information about Congress Hotel Don-Plaza

Address: Bolshaya Sadovaya St., 115, Rostov-on-Don 344021, Russia
Region: Russia > Southern District > Rostov Oblast > Rostov-on-Don
Price Range: £42 - £71 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Congress Hotel Don-Plaza 4*
Number of rooms: 254
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Questions & Answers

Here's what travellers have asked, with answers from Congress Hotel Don-Plaza staff and other travellers.
2 questions
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Saint Louis, Missouri
over a year ago

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Questions? Get answers from Congress Hotel Don-Plaza staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Never come here.”
 of 5 bubbles 214andreyt, 1 May 2015 | Read review
“Front has Don river view and semi noisy street. Back facing quiet residential area but ventilation device is located very close to the windows, so it was a bit unpleasnat if you want to open windows. It is on from 7 am till 11 pm”
 of 5 bubbles redlemon19, 29 Jan 2015 | Read review
“Rooms facing the main street will be very noisy”
 of 5 bubbles Forca_Barca, 28 Nov 2013 | Read review
“dont take 605/604”
 of 5 bubbles oceanemn, 1 Oct 2013 | Read review
“Try somewhere else!”
 of 5 bubbles Hanuman-Haa, 8 Dec 2011 | Read review
5 of 5
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