We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I stayed for one week and the hotel was really clean and the breakfast was good, the staffs were so helpful, I didn’t have time to use the pool and other equipment but it seemed to be very good, the location was excellent .
Old soviet hotel, which successfully keeps up with new times. Excellent pools - heated sea water proved vital during our trip as sea was rough and outright cold. Central location and beautiful views. Nice food, decent bars etc. all good. Yes, there are nicer places...More
1 Thank Vladimir O
Response from ZhemSales, Администратор at Grand Hotel ZhemchuzhinaResponded 3 July 2017
Thank you for your great feedback! For us there can be no better compliment than the fact that you are our regular customer for many years! We very much appreciate your trust and look forward to seeing you soon!
stayed in this hotel for more nights,were very satisfied.Our room (lux category) was perfect,breakfast excellent,but the absolut best in this hotel are the people working here. They all were very friendly,helpful and nice. And when people are like this,all is like this.There are some bagatelle...More
Response from ZhemSales, Администратор at Grand Hotel ZhemchuzhinaResponded 5 May 2017
Dear Guest! Thank you for taking the time and left your review!
Thank you for choosing our hotel. We are glad that you were satisfied with the time spent in our hotel.
We will be glad to see you again at the Grand Hotel Zhemchuzhina....More
won't recommend this hotel to anyone, was totally disappointed. 4 stars hotel? you must be kidding!!
-staff with poor english and NOT WILLING TO HELP.
-staff trying to deceive money
at the first night staying in the hotel, when i tried to buy...More
1 Thank Belle S
Response from ZhemSales, Администратор at Grand Hotel ZhemchuzhinaResponded 27 February 2017
Thank you for leaving a review! We grieve the fact that you were not fully satisfied with the quality of service. We bring you a sincere apology! On the part of management measures have been adopted hotels that similar situations do not happen...More
The hotel reminds about Sovit Union and old times. Some renovations were done, but there are a lot of things still look like USSR was just yesterday - stairs, which are destroyed and looks dangerous, food, which is done with a lot of oil, quite...More
Response from ZhemSales, Администратор at Grand Hotel ZhemchuzhinaResponded 11 October 2016
Thank you for your feedback. The opinion of each of our guests is very important to us.
I am very glad that our hotel location, comfort, cleanliness and friendly service will send you to taste. At the same time, I'm really sorry that...More
Response from ZhemSales | Property representative |
Good afternoon. Thank you for your question!
Guests eat at food system "open buffet" - there is a wide selection of dishes.
Kitchenette only in the room category of "apartments".